Complaint: 11679557
I am rejecting this response because: They are liars. I just called the number again, it is their main customer service line, and they told me the same lies they have told me from the beginning. They refuse to register the account and provide critical health information for our insurance policy.
Regards,
[redacted]
The health plan has initiated an appeal for this member and she will receive a written response within 30 calendar days.
12.8000001907349px; font-family: arial, sans-serif;">[redacted]
As we have many Jesse L Gros member's, the health plan ID number would be required to research further. Or, the member's social security number, if he chooses to provide it.
Complaint: 11728442
I am rejecting this response because:
There is no clear explanation of their lack of actions. Dr. S[redacted]'s Tax ID is 770229307 and his speciality is Family...
Practice with Family Care Medical Group.
Regards,
S[redacted]
The health plan has initated a 30-day grievance regarding this member's complaint.The member will receive a response from the health plan in 30 calendar days.
The health plan has initated a 30-day grievance in regards to this member's complaint. They will receive a response from the health plan within 30 calendar days.
Complaint: 10224074
I am rejecting this response because:It is a false statement. I spoke with a lead which agreed that I am owed a refund,...
however everytime I speak with someone I am told that they agree I am owed money but when it come down to getting it their accounting department says they will not issue me any more refunds.
Regards,[redacted]
This person's issue is unclear. Is she currently a member w/Anthem Blue CRoss. If so, please have her provider her ID number. If she is not, and is being called in error, please have her advise what telephone number she is being called on.
The health plan has initiated an appeal for this member. He will receive a written response from the health plan within 30 calendar days.
Complaint: 11679557
I am rejecting this response because: They are liars. I just called the number again, it is their main customer service line, and they told me the same lies they have told me from the beginning. They refuse to register the account and provide critical health information for our insurance policy.
Regards,
[redacted]
A grievance has been initiated by the health plan for this member. She will receive a written response from the health plan within 30 calendar days.
The health plan has initiated an appeal regarding this member's complaint. He will receive a written response within 30 calendar days.
The health plan has initiated a grievance for this member. The member will receive a written response from the healt plan within 30 calendar days.
The health plan has initiated an appeal for this member and she will receive a written response within 30 calendar days.
12.8000001907349px; font-family: arial, sans-serif;">[redacted]
The health plan needs the child's (member) name and full health plan ID number to locate this specific member.
As we have many Jesse L Gros member's, the health plan ID number would be required to research further. Or, the member's social security number, if he chooses to provide it.
This member cannot be located in our system. Please have her provider her Anthem Blue Cross health plan ID number.
This member's next level of appeal is to the Department of Managed Health Care.
The health plan has initiated a grievance for this member. He will receive a response from the health plain within 30 calendar days.
Complaint: 11728442
I am rejecting this response because:
There is no clear explanation of their lack of actions. Dr. S[redacted]'s Tax ID is 770229307 and his speciality is Family...
Practice with Family Care Medical Group.
Regards,
S[redacted]
The health plan has initated a 30-day grievance regarding this member's complaint.The member will receive a response from the health plan in 30 calendar days.
The health plan will retro the cancellation as you have already requested the cancellation in writing.
The health plan has initated a 30-day grievance in regards to this member's complaint. They will receive a response from the health plan within 30 calendar days.
Complaint: 10224074
I am rejecting this response because:It is a false statement. I spoke with a lead which agreed that I am owed a refund,...
however everytime I speak with someone I am told that they agree I am owed money but when it come down to getting it their accounting department says they will not issue me any more refunds.
Regards,[redacted]
This member cannot be identfied. Please have the member provider his/her health plan member ID number.
Complaint: 11728442
I am rejecting this response because: We've been hearing this for 27 years.
Regards,
S[redacted]
This person's issue is unclear. Is she currently a member w/Anthem Blue CRoss. If so, please have her provider her ID number. If she is not, and is being called in error, please have her advise what telephone number she is being called on.
The health plan is required to respond to all member grievances within 30 calendar days but it could be sooner.