I have asked for specific information as to what was installed or fixed on my father's computer I asked for specifics but have not received that information, only a general End User Support Agreement where they added my name as a customer and I am not a customer Supposedly they installed an expensive anti hacking program on to his computer but I want the specific name and dates that this was done and proof that they did indeed do something to protect him from hackers and viruses They contacted me using my work number to urge me to drop my complaint I was told that companies are using their name and that is why their rating is so low with Revdex.comRevdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Regards, [redacted]
Sir /mam , we are ready to work with customer provided customer should respond to our calls left voice mail and email same to customer as well Regards [redacted]
I've been with this company for about months now and have had my problemsHowever I don't think it's their fault I have been very satisfied with the service A problem did arise but that's because I didn't listen to PT's instructions close enough and fell victim to a scam using PT,s company name The tech's at this company seem honest and seem to love helping you with your computerIt seems as though the bad rap comes from other companies using PT,s name to scam you
I received a check from Prime Technologies for $1,and my bank would not allow me to just cash it as they had no affiliation with the bank of issue I reluctantly deposited it to my account, and it has been several weeks now and it has not bounced So I am confirming that the agreed upon amount of refund settles my claim against themAgain, thank you for your assistance
I joined them and paid the fees (two different checks) by electronic transfer; received an email back that one transfer did not go through so sent a check When I discovered that all transactions had happened started process of getting back the overpayment It has taken almost three weeks to get someone to say that a check for the amount has been sent; there was no explanation as to why they will not do their financial business by electronic transfers but they don't Am waiting to see if the check is in the mail or 'in the mail' -- I'm supposed to have it by Friday The phone number is disconnected as of Jun And now I must make a claim to them for a second double billing
[redacted] , We have been trying to call Customer ( [redacted] ) , but unable to establish contact with her Kindly have customer to callback [redacted] to settle this issue Regards Escallation Team
Sir /Mam ,This is to inform you that [redacted] has made payments of $each to two different companies however customer has no issue with our company Prime Technologies LLC and is very much happy and satisfied with our services Customer is concerned about the amount he paid to [redacted] , Customer said he spoke to his bank and the company and he was promised to get the refund but he still did not receive the amount of $ which he paid to [redacted] we are Prime Technologies LLc , an independent company and and not linked with any third party organizationEducate customer to speak to [redacted] , Refund is initiated as per the customer and should expect it in next 5-b.days Customer said that he will withdraw the complaint against Prime Technologies LLc .RegardsBilling Department
One phone call: that's all it took to give me and my wife countless headaches I listened to a Prime Technologies, LLC technician explain that my computer IP address showed up in relation to malicious e-mails Their sales staff have called incessantly thereafter, refusing our repeated -- polite and not so polite --requests to stop calling They won't take "no" for an answer They won't even take hangias an answer: they call back within minutes
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me HOWEVER IT WAS I THAT "STOPPED" THE CHECK THEY ( PRIME TECHNOLOGIES LLC ) DID NOT STOP IT I DIDIF THEY CAN RETURN TO ME THE UN-CASHED CHECK # [redacted] TO MY RESIDENCE THEN I WILL BE FULLY SATISFIED AS LONG AS THEY DO NOT CASH THE CHECK OR TRY TO CASH THE CHECK THEN ALL IS WELLMY BANK HAS A "STOP" ON THE CHECK AND WILL NOT PAY OUT ANY MONEY ON THAT CHECK SO PLEASE WOULD THE Revdex.com RETURN THIS INFO TO PRIME TECHNOLOGIES TO SEND ME THE CHECK THANK YOU WAITING !!! [redacted]
Hi, This is to inform that I had a word with the customer Personally and check with the customer there was a slight misunderstanding and the customer thought that she was receiving calls from Prime Technologies LLCWe have cleared things with the customer and the customer agrees and is satisfied with the resolution Provided in response to the concern she hadIn addition to that Prime Technologies LLC also Assure the customer that she wont be getting any calls from us anymoreRegards
I spoke with [redacted] , Manager at Prime Technology today 6/23/at 4:p.m AZ time He has resolved my issues with [redacted] & will be refunding me $2,upon arrival of my check at his place of business I would like to withdraw my complaint [redacted] was very kind & didn't pressure me He also assured me that [redacted] has been/will be fired I will be continuing my service & this company is legitimate Thank you for your help Sincerely, [redacted] ***
Sir/Mam , Customer ( [redacted] ) has paid to different companies and was coned by other companies , however spoke to customer , customer retained with our company (Prime Technologies LLc and will withdraw the complaint lodged against us .Regards Billing Department
Hi, This is in response to the complaint which you made on Revdex.com that according to your local technician , upon checking your computer that we have corrupted the BIOS of your computer, as per our conversation you checked your computer and it was working fine after our technician worked on it, secondly as you mentioned after we were done working on your computer the next day you researched about us on Revdex.com using the internet on the same computer, and thirdly after you found that Prime Technologies is not accredited, you took your computer to a local technician and he checked your computer and told you that we have corrupted the BIOS of your computer Now Ms [redacted] please understand that if your BIOS is corrupted it will give you a black or blue screen and it will say that BIOS is Corrupted, when my technician handover your computer to you, you checked and said that everything was working fine " which shouldn't be in case if your computer BIOS was corrupted " Now to justify our work BIOS is a command that can only be executed from the user end not from the virtual remote, and BIOS is only used when we need to install a new WindowAnd as per the recording its nowhere found that my technician installed a new window or ask to execute BIOS command Infact , we heard the recording twice carefully in which technician asked many times , " MA'AM , computer is working fine now and you said yes " So the statement made by your local technician is null and voidStill if you are not satisfied with the result you can email us on [redacted] Regard [redacted]
Revdex.com:The Prime Technologies, LLC response is a pre-fabricated liePlease review attached screen shot (that I previously provided to Ms [redacted] of the shutdown execute file that PRIME TECHNOLOGIES installed on my computer with THE EXACT PHONE NUMBER THAT THEY REFERENCE IN THEIR RESPONSE!!! To just point the finger at another company to deflect their unprofessional (and what I feel is criminal) conduct is absurdTheir re-direction to [redacted] is not acceptable especially when their phone number is pushing [redacted] productsI have shut down my credit card, and I will be pursuing fraud claims against Prime Technologies & [redacted] for their charge on my credit card to recover the $on February 28, Next, I would like to have the financial amount re-imbursed to me (that I paid to [redacted] to remove the shutdown-execute file that PRIME TECHNOLOGIES installed on my computer without my consent or knowledgeI personally thought that was form of extortionI don't know my legal terms very well, so Revdex.comPlease tell me what it is called when a company installs a shutdown-execute file and locks you out of your computer unless you write a check to PRIME TECHNOLOGIES LLC and mail it to a physical address in [redacted] , SC that PRIME TECHNOLOGIES really doesn't own or operate within the location? Prime Technologies LLC instead used some person's private residence (a family) and applied a mail forward service (per [redacted] SC Police Department) so my check would go somewhere else (a PO Box) so that check could then be cashed and wired overseas in the name of Prime Technologies LLC? What do you think of this Revdex.com? Do you have the screen shots that I previously provided to the Revdex.com? And ,can you see how those screen shots correlate to Prime Technologies Response and the phone number that THEY PROVIDED in their Revdex.com Response? If so, you'll notice the phone numbers are the same Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint I also have received a response from this business I also have received several calls from them which I did not answer I DID NOT review their website from my computer (it was already corrupted) I reviewed from my work computer Once I reviewed I spoke with my computer technician and was instructed to bring my laptop to them to review It was discovered that the BIOS was corrupt and my laptop computer was destroyed Prime Technologies LLC does not want to admit it was their fault in destroying my laptop Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 10695411, and have determined that this does not resolve my complaint Regards, [redacted] I am rejecting this respobse because I believe that this is a scam company that is trying to gain access to my personal information via my computerUp until now I've given them several hundreds of dollars to put high tech security systems into my computer to prevent me from being hacked but they constantly call me a few months later to tell me that the computer is still being hacked in the system installed is not working and they will need more money to install a better system Up until now I've given them several hundreds of dollars to put high tech security systems into my computer to prevent me from being hacked but they constantly call me a few months later to tell me that the computer is still being hacked in the system installed is not working and they will need more money to put a better system in I have looked up this phone number and it comes up as a scam where people are trying to access random computers by telling people that they have been hacked I went through with this the first three times and now I'm getting very skeptical of the company And every time I try to cancel and tell them to stop calling me they get very nasty and go on about meeting her at five Russian hacker and then I will lose all my information I will not be calling them back I am waiting on the refund of my money I filed a dispute with my credit card company tonight who know longer want their services
RevDex.com: I have reviewed the response made by the... business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. Regards, [redacted] I have been advised by my local Police Dept not to have any contact with this business. I do not wish to speak to anyone from this business. I have had the securities system removed from my computer at my cost and therefore just want my my money reimbursed that I paid them. And my name is [redacted] not ***. The #s in the response is the same # they always use in their tech team calls. I do not wish to speak with a tech about reimbursements.
I have asked for specific information as to what was installed or fixed on my father's computer I asked for specifics but have not received that information, only a general End User Support Agreement where they added my name as a customer and I am not a customer Supposedly they installed an expensive anti hacking program on to his computer but I want the specific name and dates that this was done and proof that they did indeed do something to protect him from hackers and viruses They contacted me using my work number to urge me to drop my complaint I was told that companies are using their name and that is why their rating is so low with Revdex.comRevdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Regards, [redacted]
Sir /mam , we are ready to work with customer provided customer should respond to our calls left voice mail and email same to customer as well Regards [redacted]
We have not deposited Mr [redacted] check and do not intend toI will send him an email to that affect [redacted] Prime Technologies LLC
I tried to call [redacted] , but was on voice mail so left message for her to call back [redacted] Manager (Escalation ) [redacted] ***
I've been with this company for about months now and have had my problemsHowever I don't think it's their fault I have been very satisfied with the service A problem did arise but that's because I didn't listen to PT's instructions close enough and fell victim to a scam using PT,s company name The tech's at this company seem honest and seem to love helping you with your computerIt seems as though the bad rap comes from other companies using PT,s name to scam you
I received a check from Prime Technologies for $1,and my bank would not allow me to just cash it as they had no affiliation with the bank of issue I reluctantly deposited it to my account, and it has been several weeks now and it has not bounced So I am confirming that the agreed upon amount of refund settles my claim against themAgain, thank you for your assistance
I joined them and paid the fees (two different checks) by electronic transfer; received an email back that one transfer did not go through so sent a check When I discovered that all transactions had happened started process of getting back the overpayment It has taken almost three weeks to get someone to say that a check for the amount has been sent; there was no explanation as to why they will not do their financial business by electronic transfers but they don't Am waiting to see if the check is in the mail or 'in the mail' -- I'm supposed to have it by Friday The phone number is disconnected as of Jun And now I must make a claim to them for a second double billing
[redacted] , We have been trying to call Customer ( [redacted] ) , but unable to establish contact with her Kindly have customer to callback [redacted] to settle this issue Regards Escallation Team
Sir /Mam ,This is to inform you that [redacted] has made payments of $each to two different companies however customer has no issue with our company Prime Technologies LLC and is very much happy and satisfied with our services Customer is concerned about the amount he paid to [redacted] , Customer said he spoke to his bank and the company and he was promised to get the refund but he still did not receive the amount of $ which he paid to [redacted] we are Prime Technologies LLc , an independent company and and not linked with any third party organizationEducate customer to speak to [redacted] , Refund is initiated as per the customer and should expect it in next 5-b.days Customer said that he will withdraw the complaint against Prime Technologies LLc .RegardsBilling Department
One phone call: that's all it took to give me and my wife countless headaches I listened to a Prime Technologies, LLC technician explain that my computer IP address showed up in relation to malicious e-mails Their sales staff have called incessantly thereafter, refusing our repeated -- polite and not so polite --requests to stop calling They won't take "no" for an answer They won't even take hangias an answer: they call back within minutes
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me HOWEVER IT WAS I THAT "STOPPED" THE CHECK THEY ( PRIME TECHNOLOGIES LLC ) DID NOT STOP IT I DIDIF THEY CAN RETURN TO ME THE UN-CASHED CHECK # [redacted] TO MY RESIDENCE THEN I WILL BE FULLY SATISFIED AS LONG AS THEY DO NOT CASH THE CHECK OR TRY TO CASH THE CHECK THEN ALL IS WELLMY BANK HAS A "STOP" ON THE CHECK AND WILL NOT PAY OUT ANY MONEY ON THAT CHECK SO PLEASE WOULD THE Revdex.com RETURN THIS INFO TO PRIME TECHNOLOGIES TO SEND ME THE CHECK THANK YOU WAITING !!! [redacted]
Hi, This is to inform that I had a word with the customer Personally and check with the customer there was a slight misunderstanding and the customer thought that she was receiving calls from Prime Technologies LLCWe have cleared things with the customer and the customer agrees and is satisfied with the resolution Provided in response to the concern she hadIn addition to that Prime Technologies LLC also Assure the customer that she wont be getting any calls from us anymoreRegards
I spoke with [redacted] , Manager at Prime Technology today 6/23/at 4:p.m AZ time He has resolved my issues with [redacted] & will be refunding me $2,upon arrival of my check at his place of business I would like to withdraw my complaint [redacted] was very kind & didn't pressure me He also assured me that [redacted] has been/will be fired I will be continuing my service & this company is legitimate Thank you for your help Sincerely, [redacted] ***
Sir/Mam , Customer ( [redacted] ) has paid to different companies and was coned by other companies , however spoke to customer , customer retained with our company (Prime Technologies LLc and will withdraw the complaint lodged against us .Regards Billing Department
Hi, This is in response to the complaint which you made on Revdex.com that according to your local technician , upon checking your computer that we have corrupted the BIOS of your computer, as per our conversation you checked your computer and it was working fine after our technician worked on it, secondly as you mentioned after we were done working on your computer the next day you researched about us on Revdex.com using the internet on the same computer, and thirdly after you found that Prime Technologies is not accredited, you took your computer to a local technician and he checked your computer and told you that we have corrupted the BIOS of your computer Now Ms [redacted] please understand that if your BIOS is corrupted it will give you a black or blue screen and it will say that BIOS is Corrupted, when my technician handover your computer to you, you checked and said that everything was working fine " which shouldn't be in case if your computer BIOS was corrupted " Now to justify our work BIOS is a command that can only be executed from the user end not from the virtual remote, and BIOS is only used when we need to install a new WindowAnd as per the recording its nowhere found that my technician installed a new window or ask to execute BIOS command Infact , we heard the recording twice carefully in which technician asked many times , " MA'AM , computer is working fine now and you said yes " So the statement made by your local technician is null and voidStill if you are not satisfied with the result you can email us on [redacted] Regard [redacted]
HI Team, Already got in touch with the customerIssue resolved Please get in touch as the complaint has been settledRegards, [redacted] 864- [redacted]
Revdex.com:The Prime Technologies, LLC response is a pre-fabricated liePlease review attached screen shot (that I previously provided to Ms [redacted] of the shutdown execute file that PRIME TECHNOLOGIES installed on my computer with THE EXACT PHONE NUMBER THAT THEY REFERENCE IN THEIR RESPONSE!!! To just point the finger at another company to deflect their unprofessional (and what I feel is criminal) conduct is absurdTheir re-direction to [redacted] is not acceptable especially when their phone number is pushing [redacted] productsI have shut down my credit card, and I will be pursuing fraud claims against Prime Technologies & [redacted] for their charge on my credit card to recover the $on February 28, Next, I would like to have the financial amount re-imbursed to me (that I paid to [redacted] to remove the shutdown-execute file that PRIME TECHNOLOGIES installed on my computer without my consent or knowledgeI personally thought that was form of extortionI don't know my legal terms very well, so Revdex.comPlease tell me what it is called when a company installs a shutdown-execute file and locks you out of your computer unless you write a check to PRIME TECHNOLOGIES LLC and mail it to a physical address in [redacted] , SC that PRIME TECHNOLOGIES really doesn't own or operate within the location? Prime Technologies LLC instead used some person's private residence (a family) and applied a mail forward service (per [redacted] SC Police Department) so my check would go somewhere else (a PO Box) so that check could then be cashed and wired overseas in the name of Prime Technologies LLC? What do you think of this Revdex.com? Do you have the screen shots that I previously provided to the Revdex.com? And ,can you see how those screen shots correlate to Prime Technologies Response and the phone number that THEY PROVIDED in their Revdex.com Response? If so, you'll notice the phone numbers are the same Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint I also have received a response from this business I also have received several calls from them which I did not answer I DID NOT review their website from my computer (it was already corrupted) I reviewed from my work computer Once I reviewed I spoke with my computer technician and was instructed to bring my laptop to them to review It was discovered that the BIOS was corrupt and my laptop computer was destroyed Prime Technologies LLC does not want to admit it was their fault in destroying my laptop Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 10695411, and have determined that this does not resolve my complaint Regards, [redacted] I am rejecting this respobse because I believe that this is a scam company that is trying to gain access to my personal information via my computerUp until now I've given them several hundreds of dollars to put high tech security systems into my computer to prevent me from being hacked but they constantly call me a few months later to tell me that the computer is still being hacked in the system installed is not working and they will need more money to install a better system Up until now I've given them several hundreds of dollars to put high tech security systems into my computer to prevent me from being hacked but they constantly call me a few months later to tell me that the computer is still being hacked in the system installed is not working and they will need more money to put a better system in I have looked up this phone number and it comes up as a scam where people are trying to access random computers by telling people that they have been hacked I went through with this the first three times and now I'm getting very skeptical of the company And every time I try to cancel and tell them to stop calling me they get very nasty and go on about meeting her at five Russian hacker and then I will lose all my information I will not be calling them back I am waiting on the refund of my money I filed a dispute with my credit card company tonight who know longer want their services
RevDex.com: I have reviewed the response made by the... business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. Regards, [redacted] I have been advised by my local Police Dept not to have any contact with this business. I do not wish to speak to anyone from this business. I have had the securities system removed from my computer at my cost and therefore just want my my money reimbursed that I paid them. And my name is [redacted] not ***. The #s in the response is the same # they always use in their tech team calls. I do not wish to speak with a tech about reimbursements.