Megabus.com Reviews (1193)
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Megabus.com Rating
Description: Bus Lines
Address: Union Station, Washington, District of Columbia, United States, 20002
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us.megabus.com
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Complaint: ***
I am rejecting this response because:
As I stated beforeI was not only not lateBut also
minutes earlyWith the bus scheduled to leave at 2:30, I arrived at 2:and got in lineThe employee who was overseeing the passengers and tickets did this to about to a dozen people who already had purchased tickets for the same bus and also in line with meDirectly next to the busHe simply stopped our line, collected cash for those trying to get on standby, then turned to us and said you missed your bus and have to pay extra for the next oneRegardless of the fact that the bus was still there and we all had tickets and have been waiting to get on.
Regards,
*** ***
I usually ride the Mega bus quite often and the horror stories as well as my recent experience has stop me from riding the bus Bus drivers rude, unsafe stops for people to wait on there connecting bus, customer service stinks and not helpful, God for bid you make a mistake on your reservations and need customer service to fix it (unfortunately that's a lost, forfeited no exchange NOTHING)
Complaint: ***
I am rejecting this response because: the driver besides being unprofessional, did not board or allow the bus to leave on time which you have not addressed
Regards,
*** ***
To whom it may concern,
I found doing business and purchasing my products from SD Bullion very positive because I always receive my exact products with fast service and deliveryI shall continue to build my inventory with them
Thanks, *** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and
find that this resolution is satisfactory to me
Regards,
*** ***
Complaint: ***
I am rejecting this response because: It just sounds like you guys are going to take months to resolve this hoping I forget about it but trust me I want to be refunded immediately I am tired of getting open ended responses and no resolve!
Regards,
*** ***
Complaint: ***
My cell # is: ***You should see that I made calls to the Megabus number on April 1st ranging from 8:30am-1030amListen to the phone conversations and you will specifically here the people at megabus telling me first that the first bus is super late, and then another conversation where they said that there is no bus on file for 830am bus, and then refusing to let me talk to a supervisorAnd then basically the same thing began to happen for the 10am bus that never showed upSo you're records of the buses leaving do not match at all with what was going on according to the phone calls, and we were there the whole time and no buses showed.
Regards,
*** ***
Complaint: ***
I am rejecting this response because: I will be filing a commercial lien against this business for failure to honor thier terms and conditions
Regards,
*** ***
Please be advised that we have contacted you again today and you have spoken to our lost and found manager, ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending
it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have attached the itinerary requested by Megabus Its shows the terminal location where the bus did not show up I will be waiting for Megabus' response in-regards to this claim
Regards,
*** ***
Please provide me with your reservation number to investigate your lost luggage
[A default letter is provided here which indicates your acceptance of the business's
response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Complaint: ***
I am rejecting this response because: Customer service reps for mega bus was extremely rude and gave incorrect informationI was told by several different reps that you all can not track my bus If calls are monitored like you all say then the times I called are on the phone log records I uploaded and all calls should be able to be reviewedI was at the location provided in the email and was calling consistently with no help and no response other than to stand and wait for the bus which never arrived within the two hours I wantedI need a full refund
Regards,
*** ***
Complaint: ***
I am rejecting this response because: the redemption code was sent via e-mail on 10-24-and indicated an "Expiry Date" of 10-24-When I attempted to logon the Megabus site and enter the redemption code on a future travel date, the site wouldn't accept/recognize the code.
Regards,
*** ***
I apologize about the troubles this has caused youPlease provide me with the reservation number for the bus that experienced the delay
Complaint: ***
I am rejecting this response because:
You're company is a piece of ***By far the worst costumer service I have ever receivedYou obviously do not care about your customers at allI will never be using your company again, and I will make it my priority to make sure no one I know will ever use your company againI hope you figure out how to run a company by not scamming your loyal customers, otherwise just go out of business.
*** ,
*** ***
I have made over a dozen orders with sD Bullion and I have been completely satisfiedTheir selection is excellent for the most popular bullion coins and bars, their prices about as good as I've seen anywhere and the shipping and communication stream excellentThe packaging is very professional and discreet which is important if you are sending and recieving precious metals
Always easy to find my way around their website and to orderThey have fast shipping and accuracy on the products ordered also it's nice to track your order once shipped with a tracking emailThanks again SDBullion
I do apologize but unfortunately we are unable to honor your request for compensationThe service was still provided which unfortunately experienced some delays outside of our controlUnfortunately if you decided to not take the journey we are unable to offer compensation
Complaint: ***
I am rejecting this response because:
I will be filing a commercial lien against this business for failure to honor thier terms and conditions
Regards,
*** ***