Mid America Bank & Trust Co

Complaint: [redacted]
I am rejecting this response because:  I have not received anything yet as of today.  I also checked my credit report and on 01-06-2017 it was reported again to Transunion that another 30 day late payment was assessed on my account.  This is an ongoing issue that is not being resolved.  I have all the paperwork showing what is going on with this account, and they seem to ignore what is going on. Every month they report a 30 day late payment, and in that same month it goes to a positive status.  It is ruining my credit score.  I wish they will pay attention to the paperwork that I am sending over, and it show exactly what I am stating.
Sincerely,
[redacted]

Mid America Bank & Trust Company[redacted] ...

                                        ...⇄   July 12, 2017       Revdex.com 211 N. Broadway, Suite 2060St. Louis, MO 63102   Re:  Revdex.com Case #[redacted], [redacted]  Dear Sirs: We are in receipt of your letter received July 7, 2017, regarding the above referenced individual. Our response was sent directly to [redacted] on July 12, 2017, with a disclosure consent form. Upon receipt of the disclosure consent form from Ms. [redacted], we will forward a copy of the response to your office.  Please don’t hesitate to contact us at the number listed above if you have additional questions or concerns.    Sincerely,  Customer RelationsMid America Bank & Trust Company

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

June 23, 2017        Revdex.com 211 N. Broadway, Suite 2060 St. Louis, MO 63102       Re:  Revdex.com Case #[redacted], [redacted]     Dear Sirs:   We are in receipt of your letter received June 19, 2017, regarding the...

above referenced individual. Our response was sent directly to [redacted] on June 23, 2017 with a disclosure consent form. Upon receipt of the disclosure consent form from Mr. [redacted], we will forward a copy of the response to your office.   Please don’t hesitate to contact us at the number listed above if you have additional questions or concerns.         Sincerely,     [redacted] Executive Correspondence

May 18, 2016 Revdex.com [redacted] Lincoln, NE  [redacted] Re:  Revdex.com Case #[redacted] Dear Sirs: We are in receipt of your letter received May 13, 2016 regarding the above referenced individual. Our response was sent directly to [redacted]...

[redacted] on May 18, 2016 with a disclosure consent form. Upon receipt of the disclosure consent form from Ms. [redacted], we will forward a copy of the response to your office. Please don’t hesitate to contact us at the number listed above if you have additional questions or concerns. Sincerely, [redacted] Presidential Correspondence

Mid America Bank & Trust Company [redacted] Rolla, MO 65402                                             ...⇄   January 10, 2016             Revdex.com 211 N. Broadway, Suite 2060 St. Louis, MO 63102     Re:  Revdex.com Case #[redacted]   Dear Sirs: As we indicated in our initial response to this complaint, we sent a response addressing the concerns detailed in the complaint directly to the consumer. We mailed the response on 4/12/17 and it is possible that the customer had not received it in the mail as of the date of they rejected our initial response to the Revdex.com. We also mailed a disclosure authorization form to the customer on 4/12/17. Unfortunately, until we receive the signed authorization from the consumer to disclose the details of the complaint response we are not able to provide any additional details at this point. Please let us know if you have any questions.   Sincerely,   Customer Relations Mid America Bank & Trust Company

Re:  Revdex.com Case #[redacted], [redacted]  Dear Sirs:   We are in receipt of your letter received November 13, 2017 regarding the above referenced individual. We are mailing a response directly to [redacted] on November 17, 2017 with a disclosure consent form. Upon...

receipt of the disclosure consent form from [redacted], we will forward a copy of the response to your office.   Please don’t hesitate to contact us at the number listed above if you have additional questions or concerns.   Sincerely,     Customer Relations Mid America Bank & Trust Company

Initial Business Response /* (1000, 7, 2015/10/15) */
Good afternoon:

This response pertains to case # XXXXXXX.

We have tried numerous times to contact this customer directly and have left messages requesting a call back to provide a resolution for this customer. To date, the customer has...

not contacted us back at the number provided in the messages. Notice was mailed to the customer on 10/7/2015 advising her of the resolution. Without consent from the customer we are unable to provide specific details pertaining to the customer's account; however, we have satisfied the customers desired resolution as stated in the original concern submitted to your organization.
Thank you.

Customer Relations
Mid America Bank & Trust Company

Complaint: [redacted]
I am rejecting this response because my card is still closed and I'm still being shown overdrawn on it. I received a letter from the office of the Comptroller currency they referred my complaint to the Federal Reserve and the Missouri Department of Finance. They can answer their questions if they can't fix my card.
Sincerely,
[redacted]

Re: Revdex.com Case #[redacted]: [redacted]   Dear Sirs:   We are in receipt of your letter dated January 24, 2018 regarding the above referenced individual. Our response was sent directly to [redacted] on January 29, 2018 with a disclosure consent form. Upon receipt of the...

disclosure consent form from [redacted], we will forward a copy of the response to your office.   Please don’t hesitate to contact us if you have additional questions or concerns.   Sincerely,   Customer Relations Mid America Bank & Trust Company

Initial Business Response /* (1000, 5, 2015/11/11) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
November 11, 2015
Revdex.com
211 N Broadway, Ste. 2060
Saint Louis, MO XXXXX
Re: Revdex.com Case [redacted] F [redacted]
Dear...

Sirs:
We are in receipt of your letter dated October 28, 2015 regarding the above referenced individual. Our response was sent directly to [redacted] F [redacted] on November 11, 2015 with a disclosure consent form. Upon receipt of the disclosure consent form from Mr. [redacted], we will forward a copy of the response to your office.
Please don't hesitate to contact us at the number listed above if you have additional questions or concerns.
Sincerely,
[redacted]
Presidential Correspondence

Complaint: [redacted]
I am rejecting this response because: I have never activated or used this card because I never received it! Therefore, this should be closed with no fees charged, and removed from my credit immediately!
Sincerely,
[redacted]

Mid America Bank & Trust Company [redacted] Rolla, MO 65402                                                                ...

                                                            January 6, 2016                 Revdex.com 211 N. Broadway, Suite 2060 St. Louis, MO 63102     Re:  Revdex.com Case #[redacted]   Dear Sirs:   We are in receipt of your letter received December 30, 2016, regarding the above referenced individual. Our response was sent directly to [redacted] on January 6, 2016, with a disclosure consent form. Upon receipt of the disclosure consent form from Ms. [redacted], we will forward a copy of the response to your office.   Please don’t hesitate to contact us at the number listed above if you have additional questions or concerns.     Sincerely,   Customer Relations Mid America Bank & Trust Company

Dear Sir or Madam: We are in receipt of your letter dated April 22, 2016 regarding the concerns of [redacted]. We apologize for our delayed response as we were reaching out to the consumer to discuss their concerns. The consumer has been advised of what documentation we need to resolve this...

situation and we will continue working directly with this consumer once we receive the additional information we have requested from them. Due to the sensitive nature of the details associated with banking products, we are unable to disclose the information associated with this consumer’s account.   Please don’t hesitate to contact us if you have additional questions or concerns.   Sincerely,   Customer Relations Mid America Bank & Trust Company

Revdex.com211 N. Broadway, Suite 2060St. Louis, MO 63102 RE:          [redacted]                  Case #[redacted]Dear Sir or Madam: We are in receipt of...

your letter dated August 31, 2016 regarding the concerns of [redacted]. We apologize for our delayed response as we were reaching out to the account servicer for details. Due to the sensitive nature of the details associated with bank products, we are unable to disclose the information associated with this consumer’s account. We have addressed the consumer’s concerns and believe she is content with the results. We hope this resolves this matter, but if you or the consumer has additional questions or concerns, please do not hesitate to contact us. Sincerely, Mid America Bank & Trust Company