Mid Atlantic Finance Company Inc

Paid my car off early and getting the run around about my title and they havent reported the early payoff to the credit bureau
Mid atlantic finance clearwater,flI had partial late fees but was never late

MAF has been ignoring my requests for proof that I paid the balance of my loan as well as requests to speak with a manager or supervisor
I was in a car accident a couple of months ago in a car that I was financing through MAFThe car was totaled, other drivers insurance paid most of the balance of the loan leaving me with about $which I paid in full a couple of weeks agoPaid in full within 6-weeks of the car accidentI've called multiple times an requested proof that the loan is paid in full so I can finalize the loan on a new carI've been told I can have the proof faxed to the dealership & emailed to meSeveral phone calls later I was told by *** that I can only receive this proof by mailI asked *** to speak with a manager on 11/16/She told me that she would have to set up a call backThat call never came neither has the mailed proofWhen I called on 11/23/I was told that it would be mailed that day (a week after *** said it was being mailed

I recently had a payment deferredAfter sending in the required documentation, they refuse to honor the deferment
I called to have a payment deferred in November After receiving the document, I paid the deferment cost and sent in the required documents sent from Mid AtlanticThe following month I noticed the deferment was not processed but my debit card was charged for the defermentI called again on 12/1/to get everything taken care ofAt that time they refused the deferment because according to them, the deferment letter was not received in timeI then sent them additional emails showing where I sent it in to and their email addressesIt is not January and they still will not honor the deferment, resulting in a negative impact on my credit

I wrote out a check for $to cover the rest of the amount along with a $money order and Mid Atlantic cashed the check for $
Along with the incorrect amount of $500.00, I was charged 3-overdraft fees since my account is now negative and other payments cleared due to mid Atlantic's incompetenceI called mid Atlantic and their representative was rude, offered no assistance and insist that this was not their issue however I have proof and my bank has proof that this check was written both in numeric format and word that this was a payment for $to cover a late fee

Mid Atlantic finance co not reporting credit
I have been financing my car for almost months through mid atlantic finance co and I downloaded *** to see how my credit was, I was want to trade the car inIt kept saying that they couldn't find anything.(as in they couldn't find any credit) I decided to go to a dealership to see what they could do for me and then, I fill the papers out so they could run my credit and stuffThe sales man came back from the computer and said that the credit bureau didnt have anything on my car or even that I had a loanI then called mid atlantic finance co and asked them why I have been paying for the car and not gettiny any credit for it, the lady then asked for my social security number again and then put me on hold to talk to the manager and came back and said I need to fax them my social security card and my driver's license saying the dealership should ofIve never heard of the dealership making a copy of your social security cardShe

This is in regards to Mid Atlantic Company's inability to respond to the series of requests made by the complainant
The vehicle in question is a Dodge Charger, which was previously owned by Vanessa Thrift, and is financed by Mid Atlantic Finance CompanyThe repairs was completed in 02/07/Unfortunately, the previous abandoned the vehicle in my repair shop and has been there sinceA police report was obtained on 12/05/in order for me to find out if the car was stolen since it has been abandonedAccording to the police report, the vehicle is cleanSo then I went to get a title bond on the vehicle to sell it and when the bond company ran the VIN number, it showed that it had lien and the holder is Mid AtlanticI contacted Mid Atlantic on August to notify them about the vehicle and repairs made, and that the vehicle was abandoned in my shopI spoke with John Jablon** informed me that the company will not come and pick the vehicle up or pay the repairs that was d

They over charged from my contract as well as did not send my title
Product_Or_Service: Buick lacrosse
Account_Number: XXXXXX

My account got transferred to this company every time I try to make a payment they have an issue on their end & declines BUT it get auth via my bank
Hello my name is *** *** with Mid Atlantic Acc #XXXXXX Im paying off a *** *** Since my account got transferred to this finance company it has been a nightmareIve never had an issue making my payments with my previous finance companyBut it seems that with this company its issues after issuesFor the past month I been trying to make my payment but it seems to ''decline'' on the Fianance side, ive contacted my perosnal bank but the funds do leave my bank, my personal bank assures me theirs nothing wrong with my checking acc and refers me to Mid AtlanticBesides every rep being so rude and unprofessional I get told they cant help me and have to wait 24hrs to see the funds back to my checking acc, which its never 24hrs its always 4-days! Due to this issue it has caused a past due status on my acc which I been

Mid Atlantic offered me a deferrenemt of $signed and dated documentHowever they only deferred $and are now reporting late to my credit
Mid finance VP out of Florida offered me a deferment for June in the amount of $in effort to help me complete the necessary repairs on my vehicle that were not completed when they purchased my accountThey document was signed, dated and fazed over to me and returned in a timely mannerMid finance did not honor their wordThey ONLY deferred one payment of $and are now reporting late to my credit and calling and harassing meI did my part as a consumer and signed the documentEvery rep I talk to gives me a different story and no one will let me speak with the original manager who offered me the defermentIt has now come to the point where they are rude, hang up on my face or won't answer me at allMid Atlantic finance is ruining my credit and giving me very bad customer serviceWhy offer a customer something and have a si

I did not choose this company for my car loan the rrr motors sold my contract to them without telling me they are bad business ppl
so my first impression is badfirst off my payment went up a month just to pay car paymentthen eveything is fine till I need help
I call after hurricane to ask for help to pay car I was never late once they say ok just pay interest for monthok I didnext month pay full paymentdays later they call me that im late
I say how well you didnt sign paperwork for help so now you gotta pay interest againhow can I trust a company like this?

I have read reviews and complaints regarding this company and quite frankly, I am mystified. I bought my car in 2012 for a buy here pay here lot and they sold my loan to Mid-Atlantic and was I relieved. Firstly, MAF reports to the credit agencies, secondly, I found myself in difficult situations from time to time and the representatives ALWAYS went above and beyond to help see me through. They were never threatening, but helpful and compassionate. I read a complaint that the customer still owed $800.00, but that he was not going to pay it, because the car was not running. How is this the fault of the finance company. The money is still owed. He also gleefully declared that he enjoyed cussing them out daily. WOW....REALLY? Sadly, my car is in desperate need of repair and I too owe approximately $800.00. I had to visit a dealership and purchase a new car, but the bank that provided my new car loan will pay my old loan off. I am sorry that I could not have stayed with Mid-Atlantic. The message being that if you find yourself in particular trying times, please treat your finance rep in the same manner that you expect from them. I guarantee that your customer service will go far. Thank you Mid-Atlantic. Highly recommended!!

I don't appreciate having to be on hold for 30 to 45minutes and a representive name Aundrea decided to answer.I tell her my problem with my account, she ask can she put me on hold!! Now mind you I been on hold for 30 to 45minutes already!! So another 10 minutes goes by, all of a sudden I get hung up on!! Seriously!! I already don't like the fact my dealership sold my contract to this company!! But their call center is absolutely horrible!! This company needs to train their representative professionally!! And another thing the payment system they have sucks completely!! In order to make your payments you have to have a checking account!! They don't take debit or credit card payments over the phone or online!! So they want to suck you out of more money by sending it through MONEY GRAM !! Which cost another $ 10 extra dollars on top of your car payment!! I don't recommend anyone going with this company!! If you sign a contract with your dealership make sure you read the fine print, because it state's that they can sell your contract, especially to this worst company ever!!!Just BE AWARE of what you are signing!! I know better now!!! Never Again!! This company SUCKS!!

This company SUCKS!!! they lost my money order back in October of 2015. I've called, faxed over receipt showing I made my payment I the office," in person " nothing has been done about it. But yet they call me constantly about a payment. There employees are HORRIBLE in collections department. I'm tired off dealing with these ppl. I'm getting my attorney involved....
They're making threats, I'm making promises. I dont have money to throw away easing with these is. And they think us as customers don't know what's right or wrong.
They've messed with the wrong lady. FED UP!!!

I undestand how many businesses operate when they need to have some cash. I have bought cars from a local dealer / friend here in Coos Bay, Oregon several times in the last 2 years. When he needed some working capitol, he sold my account to Mid-atlantic Finance Company. Luckily, I checked to confirm my balance and decided to pay the principal off immediately.
My concern stems from this companies lack of business commuinication. I received no acknowledgement of my bank drafted check. After 1 month, I called to learn what was going on. Finally I reached someone in the title department who told that yes, they had received the pay off balance and that my title should be coming soon. Another month later, I had to call again because I had not received anything. This time someone told me that it takes 60 day before they send out the title after paying off the principal. Someone should have at least let me know their policy.