Hi,At the moment we are investigating with the relevant department and we will get back with an answer as soon as we have a solutionThank you for your understanding.Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] and have determined that my complaint has NOT been resolved because: The business emailed me stating they could provide me a link for a new account with the points I had in my old accountI replied accepting this solution, but they never emailed me back with the link In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Hi,Please be advised that the respondent [redacted] has contacted us regarding this issue and we have also replied to him - please find attached our most recent responseThe error message he has been receiving when accessing our surveys is due to some system settings on his computer that we're not able to modifyConsequently, we've provided him with the steps to follow in order to be able to access our surveys againHe can also try using a different device to access our website and surveys and then contact us at [redacted] in case he still encounters difficulties Kind regards,Liliana M***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Is there any reason why you are failing to address the evidence that I have provided showing the IPSOS owns the supposed "scam site" you are referencing? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I am including a number of survey numbers so they can find the one about pizza questions which is th main misuse of their survey reward system, New i-Say Survey ( [redacted] )New i-Say Survey ( [redacted] )New i-Say Survey ( [redacted] )New i-Say Survey ( [redacted] )New i-Say Survey ( [redacted] )New i-Say Survey ( [redacted] )New i-Say Survey ( [redacted] )New i-Say Survey ( [redacted] ) In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.However, I have to stress that I've done every survey carefully and had NEVER made any contradictions in my answers If there were any, it must be something wrong with their system which was not my fault Anyway, I accept their offer of [redacted] gift cards in the total of $ Sincerely, [redacted] ***
Hi, I'm currently waiting for the points to be added back to his account and I will get back to you once this was doneWe regularly conduct complex statistical analysis on the answers provided by our membersWe use various ways to detect contradictions and analyze your answersWe deactivate the accounts of those who give contradictory answersIt seems that this account fell under this categoryTherefore, we’ve been required to deactivate the account and cancel the i-Say membershipWe’re aware that the answers might not have been intentionally skewedThis decision was made for market research purposes only, and we’re sorry if it caused any inconvenience.Regards,***
Hi,Please note that our decision is final and we provided you with the explanation for reason we inactivated this accountAny other action will have the same result as, I previously explained, we are entitled to end a membership, especially when this affects our business.I would like to kindly ask you to close this ticket because we will under no circumstances reactivated the account.Sincerely,Carmen
Hi,Please note that I checked our records and this panelists' queries were replied with the appropriate answer, as you can see in the attached emailsOne of our panel correspondents explained the situation about the points that were subtracted from his account, which was due to an error that was corrected afterwardsAlso, he received points for a survey for that didn't function properly.Hope this clears the situationKind regards,Carmen
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Please send the amount of to my [redacted] account Thank you Sincerely, [redacted]
Hi,Please note that unfortunately we are unable to reactivated this member's accountHowever, we will send a reward for the points she accumulated by completing our surveysIt would be best if she could contact us at [redacted] confirming her email address and letting us know if she would like to receive $+ $Amazon gift cards or $PayPal funds + $Amazon gift card Thank you for your understandingRegards,Carmen
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Hi, I apologize for the delay, but we didn't receive the confirmation that our former member agreed with our proposal.We have now sent the [redacted] codes to his email addressIn case he didn't received our email, please make sure that he checks his Spam/Junk folder, also.Thank you for your patience.Regards,Carmen
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] They have NO legal right to deactivate my account as I did NOTHING wrong! I also received NO such emails from them other than some stupid auto-message thing about a new bonus points systemI want my account restored NOW! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved. Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]Our IE DOES NOT work! I used AOL for yrsChrome works when it wants to In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: After reading other IPSOS complaints, it seems as though I am not the only one due money The client canceled their contract and IPSOS failed to notify their shoppers that the study was being canceled and to stop all future contracts with the cell phone company immediately that they were assigned to study The company has turned around and blamed the shopper for breaching the contract and claiming they failed to input their study when the IPSOS payment history shows the input was done and IPSOS failed to pay the shopper Due to IPSOS failed notification, the shopper did as the assignment stated: month study and now is out almost $ IPSOS failed to do as they were suppose to in proper notification and therefore is liable to pay the shopper in full! [Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: IPSOS is obviously running a scam on mystery shoppers Please make all docs attached in all previous emails are available for all to view, so the public can see what an unethical company IPSOS is! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Hi,Please note that, unfortunately, as he was informed, our former member can't have his account reactivated againHowever, we'll offer him the opportunity of redeeming the points he had left in his account for a reward at his choice.We'll contact him from our support address and inform him of our decisionThank you for your time! Regards,Carmen
Hi,At the moment we are investigating with the relevant department and we will get back with an answer as soon as we have a solutionThank you for your understanding.Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] and have determined that my complaint has NOT been resolved because: The business emailed me stating they could provide me a link for a new account with the points I had in my old accountI replied accepting this solution, but they never emailed me back with the link In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Hi,Please be advised that the respondent [redacted] has contacted us regarding this issue and we have also replied to him - please find attached our most recent responseThe error message he has been receiving when accessing our surveys is due to some system settings on his computer that we're not able to modifyConsequently, we've provided him with the steps to follow in order to be able to access our surveys againHe can also try using a different device to access our website and surveys and then contact us at [redacted] in case he still encounters difficulties Kind regards,Liliana M***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Is there any reason why you are failing to address the evidence that I have provided showing the IPSOS owns the supposed "scam site" you are referencing? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I am including a number of survey numbers so they can find the one about pizza questions which is th main misuse of their survey reward system, New i-Say Survey ( [redacted] )New i-Say Survey ( [redacted] )New i-Say Survey ( [redacted] )New i-Say Survey ( [redacted] )New i-Say Survey ( [redacted] )New i-Say Survey ( [redacted] )New i-Say Survey ( [redacted] )New i-Say Survey ( [redacted] ) In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.However, I have to stress that I've done every survey carefully and had NEVER made any contradictions in my answers If there were any, it must be something wrong with their system which was not my fault Anyway, I accept their offer of [redacted] gift cards in the total of $ Sincerely, [redacted] ***
Hi, I'm currently waiting for the points to be added back to his account and I will get back to you once this was doneWe regularly conduct complex statistical analysis on the answers provided by our membersWe use various ways to detect contradictions and analyze your answersWe deactivate the accounts of those who give contradictory answersIt seems that this account fell under this categoryTherefore, we’ve been required to deactivate the account and cancel the i-Say membershipWe’re aware that the answers might not have been intentionally skewedThis decision was made for market research purposes only, and we’re sorry if it caused any inconvenience.Regards,***
Hi,Please note that our decision is final and we provided you with the explanation for reason we inactivated this accountAny other action will have the same result as, I previously explained, we are entitled to end a membership, especially when this affects our business.I would like to kindly ask you to close this ticket because we will under no circumstances reactivated the account.Sincerely,Carmen
Hi,Please note that I checked our records and this panelists' queries were replied with the appropriate answer, as you can see in the attached emailsOne of our panel correspondents explained the situation about the points that were subtracted from his account, which was due to an error that was corrected afterwardsAlso, he received points for a survey for that didn't function properly.Hope this clears the situationKind regards,Carmen
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Please send the amount of to my [redacted] account Thank you Sincerely, [redacted]
Hi,Please note that unfortunately we are unable to reactivated this member's accountHowever, we will send a reward for the points she accumulated by completing our surveysIt would be best if she could contact us at [redacted] confirming her email address and letting us know if she would like to receive $+ $Amazon gift cards or $PayPal funds + $Amazon gift card Thank you for your understandingRegards,Carmen
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Hi, I apologize for the delay, but we didn't receive the confirmation that our former member agreed with our proposal.We have now sent the [redacted] codes to his email addressIn case he didn't received our email, please make sure that he checks his Spam/Junk folder, also.Thank you for your patience.Regards,Carmen
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] They have NO legal right to deactivate my account as I did NOTHING wrong! I also received NO such emails from them other than some stupid auto-message thing about a new bonus points systemI want my account restored NOW! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved. Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]Our IE DOES NOT work! I used AOL for yrsChrome works when it wants to In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: After reading other IPSOS complaints, it seems as though I am not the only one due money The client canceled their contract and IPSOS failed to notify their shoppers that the study was being canceled and to stop all future contracts with the cell phone company immediately that they were assigned to study The company has turned around and blamed the shopper for breaching the contract and claiming they failed to input their study when the IPSOS payment history shows the input was done and IPSOS failed to pay the shopper Due to IPSOS failed notification, the shopper did as the assignment stated: month study and now is out almost $ IPSOS failed to do as they were suppose to in proper notification and therefore is liable to pay the shopper in full! [Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Hi,Thank you for bringing this to our attention.I have now sent the electronic vouchers to Todd S [redacted] .Kind regards,Liliana M***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: IPSOS is obviously running a scam on mystery shoppers Please make all docs attached in all previous emails are available for all to view, so the public can see what an unethical company IPSOS is! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Hi,Please note that, unfortunately, as he was informed, our former member can't have his account reactivated againHowever, we'll offer him the opportunity of redeeming the points he had left in his account for a reward at his choice.We'll contact him from our support address and inform him of our decisionThank you for your time! Regards,Carmen