Hi,I would like to let you know that we replied to Megan form our support address and we offered her two solutions. She can either rejoin the panel and have her points transferred to her new account or we can just send $20 to her [redacted] account.Thank you for your understanding. Regards,Carmen
Hi, After looking into this issue with the relevant teams, we consider that we have already provided a full response. Therefore, we don't have any additional information to add or any change in our position. Kind regards,Liliana M[redacted]
Hi, We understand [redacted] concern and we assure her that as soon as we have the tracking number we will get back to her.We thanks her for her patience in the meanwhile. Regards,Carmen
Hi,Please note that our decision is final and we provided you with the explanation for reason we inactivated this account. Any other action will have the same result as, I previously explained, we are entitled to end a membership, especially when this affects our business.I would like to kindly ask you to close this ticket because we will under no circumstances reactivated the account.Sincerely,Carmen
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.I have received the [redacted] gift cards as agreed. Thank you.
Sincerely,
[redacted]
Hi,Our positions it remains the same, as we can't assume something that has nothing to do with our business. Scam sites and illegitimate sites tend to take real information from i-Say.com and paste it on their site to make it seem legitimate and that’s what has happened in this case. In this case someone was using this illegitimate information to drive traffic to their site. We are sorry for the unpleasant experience, but we can't be held responsible for something we didn't do.Best regards,Carmen
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted] and have determined that my complaint has NOT been resolved because:
The business emailed me stating they could provide me a link for a new account with the points I had in my old account. I replied accepting this solution, but they never emailed me back with the link.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Hi, [redacted]'s reward was ordered by our Incentives team last Monday. It should be delivered within the next few weeks. Thank you for your patience!Regards,Oana R[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Please send the amount of 60.00 to my [redacted] account. Thank you.
Sincerely,
[redacted]
Hi,Please note that unfortunately we are unable to reactivated this member's account. However, we will send a reward for the points she accumulated by completing our surveys. It would be best if she could contact us at [redacted] confirming her email address and letting us know if she would...
like to receive $25 + $20 Amazon gift cards or $25 PayPal funds + $20 Amazon gift card. Thank you for your understanding. Regards,Carmen
Hi,I understand that this respondent is upset, but he's writing on a daily bases and even if we answer to his emails the best we can, offering him the assistance he asks, he keeps coming back . We added him a large number of points for the trouble, but I'm afraid he will keep contacting us with the same queries. There is nothing more we can do on our end, so if it's ok with you, I think you can close this ticket. Thank you for your understanding.Kind regards,[redacted]
Hi,I would like to let you know that we replied to Megan form our support address and we offered her two solutions. She can either rejoin the panel and have her points transferred to her new account or we can just send $20 to her [redacted] account.Thank you for your understanding. Regards,Carmen
Hi, After looking into this issue with the relevant teams, we consider that we have already provided a full response. Therefore, we don't have any additional information to add or any change in our position. Kind regards,Liliana M[redacted]
Hi, We understand [redacted] concern and we assure her that as soon as we have the tracking number we will get back to her.We thanks her for her patience in the meanwhile. Regards,Carmen
Hi,Thank you for bringing this to our attention.I have now sent the electronic vouchers to Todd S[redacted].Kind regards,Liliana M[redacted]
Hi,Please note that our decision is final and we provided you with the explanation for reason we inactivated this account. Any other action will have the same result as, I previously explained, we are entitled to end a membership, especially when this affects our business.I would like to kindly ask you to close this ticket because we will under no circumstances reactivated the account.Sincerely,Carmen
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.I have received the [redacted] gift cards as agreed. Thank you.
Sincerely,
[redacted]
Hi,Our positions it remains the same, as we can't assume something that has nothing to do with our business. Scam sites and illegitimate sites tend to take real information from i-Say.com and paste it on their site to make it seem legitimate and that’s what has happened in this case. In this case someone was using this illegitimate information to drive traffic to their site. We are sorry for the unpleasant experience, but we can't be held responsible for something we didn't do.Best regards,Carmen
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted] and have determined that my complaint has NOT been resolved because:
The business emailed me stating they could provide me a link for a new account with the points I had in my old account. I replied accepting this solution, but they never emailed me back with the link.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Hi, [redacted]'s reward was ordered by our Incentives team last Monday. It should be delivered within the next few weeks. Thank you for your patience!Regards,Oana R[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Please send the amount of 60.00 to my [redacted] account. Thank you.
Sincerely,
[redacted]
Hi,Please note that unfortunately we are unable to reactivated this member's account. However, we will send a reward for the points she accumulated by completing our surveys. It would be best if she could contact us at [redacted] confirming her email address and letting us know if she would...
like to receive $25 + $20 Amazon gift cards or $25 PayPal funds + $20 Amazon gift card. Thank you for your understanding. Regards,Carmen
Hi,I understand that this respondent is upset, but he's writing on a daily bases and even if we answer to his emails the best we can, offering him the assistance he asks, he keeps coming back . We added him a large number of points for the trouble, but I'm afraid he will keep contacting us with the same queries. There is nothing more we can do on our end, so if it's ok with you, I think you can close this ticket. Thank you for your understanding.Kind regards,[redacted]