Midwest Recovery Systems, LLC

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as FRAUD and returned to our clientA credit bureau deletion record will be submitted on 5/26/ If there are any questions, please contact our office to resolve this at [redacted] You may also email us at [redacted] @mrs-direct.com - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as Unable to Validate and returned to our clientA credit bureau deletion record was submitted on 10/22/Please allow 30-for the credit bureau to update their records If there are any questions, please contact our office to resolve this at [redacted] You may also email us at [redacted] @mrs-direct.com - MRS Compliance Team

Complaint: [redacted] I am rejecting this response because: They are liars - plain and simpleThey have called and threatened me on multiple occasions, as they have done with many other peopleJust read your own complaintsTransUnion knows they are a scam as they have already removed this bogus account from my credit reportSo you can close the matter, but I am rejecting their response on the basis of them being liars Sincerely, [redacted]

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity to respondUpon receiving notification of this complaint, MRS conducted an investigation with regard to this matterThe investigation has found the following: Our records indicate we have never had any communication with this consumer prior to this complaintOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as FRAUD and returned to our clientA credit bureau deletion record will be submitted on 02/17/ If there are any questions, please contact our office to resolve this at [redacted] You may also email us at [redacted] @mrs-direct.com - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity to respondUpon receiving notification of this complaint, MRS conducted an investigation with regard to this matterThe investigation has found the following: Prior to this complaint being filed, we received no communication from this consumer, after attempts to contact them at [redacted] which is provided in this complaint as a valid contact numberOur internal policy is to honor verbal & written validation/dispute requests any time a consumer is expressing such a claimWith that said, we have acknowledged this as a dispute/validation request, and have marked this account DISPUTE as of today's date, and will issue a credit bureau deletion record on the next batch submission file sent to the credit furnishersOur office will make no further attempts to contact this consumer, nor collect upon this debt, and will immediately return this account to our client for internal reviewPlease contact our office to resolve this at 888-253-You may also email us at [email protected] - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity to respondUpon receiving notification of this complaint, MRS conducted an investigation with regard to this matterThe investigation has found the following: Our records indicate we have never had any communication with this consumer prior to this complaintOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as FRAUD and returned to our clientA credit bureau deletion record was submitted on 11/21/ If there are any questions, please contact our office to resolve this at [redacted] You may also email us at [redacted] @mrs-direct.com - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterThe investigation has found the following: Our records indicate we have never had any communication with this consumer prior to this complaintOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as FRAUD and returned to our clientA credit bureau deletion record will be submitted on 03/03/ If there are any questions, please contact our office to resolve this at [redacted] You may also email us at [redacted] @mrs-direct.com - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as FRAUD and returned to our clientA credit bureau deletion record will be submitted on 08/18/ If there are any questions, please contact our office to resolve this at [redacted] You may also email us at [redacted] - MRS Compliance Team

Complaint: [redacted] I am rejecting this response because:I don't feel comfortable giving any part of my social over the Internet but here is the account# placed on my credit report by your company Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because:I have ZERO missed calls from any unknown numbers on my phone - if a record needs to be produce then I can do soAlso weeks ago I submitted I needed proof in WRITING not verbal proof, so if I do not receive proof in the next I also have not lived at Stewart Ave in Beacon for almost years, which shows to me this debt is fraudulentAlso the original company claiming I owe this amount is not licensed to operate in the state of New York, again fraudThis needs to be deleted from my credit report as soon as possibleThanks Sincerely, [redacted]

Initial Business Response / [redacted] (1000, 5, 2015/12/14) */ Contact Name and Title: MRS Support Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @mrs-direct.com This account has been cancelled from our office internally, and sent back to the client for review, and supplementation of documents to the consumerThere was no notification to our company of any dispute prior to this complaint being filedIf we had communication from Ms [redacted] we could have handled this much soonerWe will no longer be attempting to collect on this debt, and a credit bureau deletion record will be submitted promptly Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/12/14) */ (The consumer indicated he/she ACCEPTED the response from the business.) Thank you I filed this dispute because MY first notification was seeing it on my credit report nothing prior

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matter The credit reporting agencies have been contacted and have assured MRS that the second report will be removedPlease allow 30-days for the credit reporting agencies to update their recordsIf there are any questions, please contact our office to resolve this at [redacted] You may also email us at [redacted] @mrs-direct.com - MRS Compliance Team

Complaint: [redacted] I am rejecting this response because: Midwest Recovery owns this bill, they bought it and they will own the consequences I have held on to taking this to Court and processing a complaint for the equivalent of 3x the amount This has been disputed not once, but at least TIMES I want this removed from my credit report by the end of the week or I will take this to 50th District Court in Pontiac, MI and I will file upon grounds of violating my rights under FDCPA, along with harassment Midwest Recovery VIOLATED my rights under FDCPA rules by NOT NOTIFYING me of this attempt to collect a debt They have until the end of next week to resolve this matter, as I've said I've held off waiting for a response from Revdex.com in the hopes or resolving amicably, I can see that may not be the case and we will need to let the Court handle Sincerely, [redacted]

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matter Our internal policy is to honor both verbal, and written validation requestsThis account has been marked as Dispute as of 05/21/and a record of dispute will be sent to the three credit reporting agencies Additionally, a validation request has been submitted to our clientOnce they have provided the requested documentation, it will be forwarded to you at the address provided in this complaintIf there are any questions, please contact our office to resolve this at [redacted] You may also email us at [redacted] - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterThis account has been marked as Fraud as of 02/26/and a record of deletion will be sent to the three credit reporting agencies If there are any questions, please contact our office to resolve this at [redacted] You may also email us at [redacted] @mrs-direct.com - MRS Compliance Team

Initial Business Response / [redacted] (1000, 5, 2016/03/07) */ Contact Name and Title: MRS Support Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @mrs-direct.com Our office has had multiple communications with Mrs [redacted] & requested she provide some sort of documentation be provided showing proof of the debt being paidOur first communication with Mrs [redacted] was on 03/01/2016, at which point the representative explained the circumstances, and our internal policy on honoring verbal disputesMrs [redacted] spoke to a member of management whom provided our direct fax #, as well as email for her to provide said documentationTo this date our office has received nothing from either partyWe have internally marked the account as DISPUTE on 03/01/& returned the account to our client for reviewMRS will not be contacting this consumer any further, and a credit bureau deletion record was submitted on 03/04/for processing Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/03/08) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Complaint: [redacted] I am rejecting this response because: This is still on my credit currently as a dispute, no remorse nor was there any due diligence done to being withNow that I have complained they are going to investigate? They were not even taking my calls nor was I ever informed as I expressed previouslyHow many times has this impacted a loan percentage or the fact of not being considered due to there lack of investigationThis needs to be removed and I feel I should be compensated as this is documented slander against my person stating I am basically a bum and do not pay my debits when that is not the case at allI take this very personal and I am not satisfied with this responseAlso do not ask me to call you when I have tried over and over again, be professionals and reach out to me, own up to your mistake and make this right Sincerely, [redacted]

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriouslyThank you for bringing this complaint to our attention and we appreciate the opportunity to respondUpon receiving notification of this complaint, MRS conducted an investigation with regard to this matterThe investigation has found the following: Our records indicate we have never had any communication with this consumer prior to this complaintOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as FRAUD and returned to our clientA credit bureau deletion record was submitted on 12/06/If there are any questions, please contact our office to resolve this at [redacted] You may also email us at [redacted] @mrs-direct.com- MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity to respondUpon receiving notification of this complaint, MRS investigated regarding this matterOur internal policy is to honor both verbal, and written validation requestsThis account has been marked as Cancelled and returned to our clientA credit bureau deletion record will be submitted on 11/17/Please allow 30-for the credit bureau to update their records If there are any questions, please contact our office to resolve this at [redacted] You may also email us at [redacted] @mrs-direct.com - MRS Compliance Team

Midwest Recovery Systems (MRS) strives to provide the highest quality of service to our clients and our client’s customersTherefore, MRS regrets hearing otherwise and takes these matters very seriously Thank you for bringing this complaint to our attention and we appreciate the opportunity to respondUpon receiving notification of this complaint, MRS conducted an investigation with regard to this matterThe investigation has found the following: Our internal policy is to honor both verbal, and written validation requestsThis account has been PAID IN FULL and returned to our clientA credit bureau deletion record was submitted on 4/6/to all major credit bureaus The control number for this deletion record is [redacted] If there are any questions, please contact our office to resolve this at [redacted] You may also email us at [redacted] @mrs-direct.com - MRS Compliance Team