Muffler Man

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12857313, and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below They did not offer to sent someone to wash the house, he offer to give us names of people who we could call to wash the house If they would have responded timely, it would have only been about 7-mths since completion Not months Regards, [redacted]

Everything is on hold until your attorney looks at & approves the docs we provided you on 17.Tell us why here

We will have him call you & schedule an inspectionHe also will have copies of the documents for you to review & sign.Until then, have a blessed weekendTell us why here

Business states that they have spoke to the consumer directlyThey explained the misunderstanding, offered a discount on a future stay and the consumer accepted Business considers the matter resolved

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11985578, and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [TOTALY UNPROFESSIONAL Mike (Mid-South Coatings Representative) contacted us on 02/22/2017, and scheduled an appointment with us for early Friday morning 02/24/ We drove five hours Thursday night after working all day to be on the property Friday morning, and Mike was a NO SHOW No phone call, no visit, nothing UNBELIEVABLE ] Regards, [redacted]

We left Key West Saturday December 12th and started hearing a noise from our left front wheelI stopped at two repair stations and was told they couldn't look at our car until Monday I asked the second repair man if there was another shop on Marathon he said the Muffler Man up the street but he would not let them work on his bicycleWe limped in to the Muffler Man not only were they NICE! but Nick Jumped on looking at my Avalanche on the spothe jacked up my truck showed me it was a wheel bearing was GONE and I was lucky to have made it to the shopI found out later that Nick was the son of the owner of Muffler Man and order the part tore my front end apart as soon as the Part arrived put it all together and had me on the road in less than 1/hours and at a FAIR Price! This is a GREAT Company with GREAT PEOPLE!!!! Thanks

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11761957, and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Again I want a meeting @ our home with whoever is going to get something done from Mid South Coatings, myself & my wifeWe also want both garage door trims (frames) & some trim that was not completed as per contract, Final Payment less the Repair Invoices for the over-spray on ceiling & Front & Rear Door repairsWe will stay with the wrong trim color that we "did not pick" it was supposed to match window's from day one.Also upon signing the Completion Certificate (per you signed contract), giving us the Lifetime Warranty Certificate as told we will make the final PaymentWe are not asking for anything that was not agreed upon on our Contract on 4-7-2016, just for our home to be finished, that should of been finished along time ago, with filled out and signed lien waiver for our bank.Also, we have incurred unnecessary legal fees (see attached) due to this not being resolvedWe just want what we were promised and our home to be completed.We have spoke with Joe B***, our sales rep., and supposedly meeting him this SaturdayIf this matter is resolved, I will close the complaint with the Revdex.com Regards, [redacted] Again I want a meeting @ my home with myself & my wifeAlso want garage door trim & some trim that was not done completed as per contract, Final Payment less the Repair Invoices for the over-spray on ceiling & Front & Rear Door repairsWe will stay with the wrong trim color that we "did not pick"Also upon signing the Completion Certificate (per you signed contract), giving us the Lifetime Warranty Certificate as told we will make the final PaymentWe are not asking for anything that was not agreed upon on our Contract on 4-7-2016, just for our home to be finished, that should of been finished along time ago

Like I said all I want is our house finished, you want to meet there call me & tell me when, but I want Kevin to Meet meThanks [redacted] ***

complaint # [redacted] has been resolved the business reversed both charges

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11985578, and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [It is not about you serving us, it is about the damage that you have inflicted on our new home with inadequate coverage and water downed products as per Tex-Cote and you inspector Mike has verified Regards, [redacted]

Customer must have misunderstood MikeThe appointment to review the service is scheduled for March 3rd @ 10amTell us why here

First off Rhino Shield IS NOT A reputible companyI was part owner & left them in because of their inferior products & applicationThey a now a "competitor" & will say, do anything to knock my company .Again,this is beyond "repair" through the Revdex.comMY counsel is drafting all legal documents for MSC

We are waiting for the legal to determine this

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12354382, and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [redacted] Regards, [redacted] As stated I don't trust this company to do the workThey didn't follow up with me the Customer on what was going on with anything or one I was told before the work even stared a local contractor would come out to see what was need for prep and possible repairs and have Not heard or seen from anyone I had called twice and left a message in JulyThey were given in writing my notice to cancel as the back on their contractWhat I see is a $"Free Estimate" I have also filed a dispute on these charges with VisaAgain I don't want your product or service [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11985578, and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Mike can come out and inspect Once all corrections are completed and the integrity of our home and the product is 100%, then we will release fundsPeriod ] Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11985578, and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [We will not sign any legal binding documents until the work is 100% correctedPeriod ] Regards, [redacted]

Mike will call you next week to set a time to meet with you on Thursday 2/( weather permitting) At which time he will review the docs from my counsel asking for the prep payment ONLY !After which, Mike will inspect ,take photos and get with the manufacture on the solutionAll this will be done expediently

Job was completed in June of Our sales staff is trained to inform the owner they "should" wash the home very 6-monthsWe also sent all owners a letter with the warranty reminding them to wash the exterior.Customer reached out to the office months after job was complete.Again, MSC can provide names & numbers for customer to call & get estimates to wash the homeBut owner stated several times he can/will wash the exterior.Tell us why here

Customers home was completed 6/29/Owner reached out to the office to question his mildew issue March 12,We sent the original applicator to his home to inspect March 30thAt which time he sent the office photos that the paint was not failing & the owner needed to wash the homeOwner called us back in April looking for answersWe assumed the applicator had the conversation with owner, apparently he did notOn May 11th the owner sent me an email expressing his concerns..May 15th I personally went to the home & met Mr Jim and listened to his concerns and inspected the scope of workAfter asking several questions & listening to the answers it was my years of experience it was determined & agreed the owner has NEVER washed his home since the application months ago.The labor on all areas of the home was done properly & the product is NOT failingI asked the owner if he would like me to send a representative to wash ? He said he would take care of the washingI also told hime to call the office after he washed to give us an update on the dirt & mildew.Attached you will find the completion certificate signed by the owner stating all work & services were completed to his COMPLETE satisfaction.Also attached is a letter we mail to all customers after the job is complete instructing them to wash the home.Tell us why here

Like I have advised the owners many times, as well as my manufacturer, my production managerOnce MSC is paid in full, we will come out & service the home ( if needed ).Attached is ALL the documents needed showing where the owners approved every steppage #1, production inspection certificate dated 9/13/The acknowledge completion with the preparation phase as well as page #3, the Completion certificateWe agree that MSC has provide all goods, service & work under its sales contract & has otherwise fully performed all its duties & there are no goods or services yet to be furnished & no further work yet to be done, & services have need provided to our COMPLETE SATISFACTION.approved by signature 9/15/16.Why would an owner sign this if they were not happy ?attached is all correspondence with American Express through my attorney of which I had to pay his hourly rate to retrieve my money