Mulligan Funding LLC

Dear MadamThank you very much for letting us know of this merchant's concerns.  We take these concerns very seriously, and appreciate the opportunity to address them here.Mr [redacted]'s company was sent a prior mailer in which it was made absolutely clear that the contents were simply intended to...

inform him that his business might have funding available from us, should it require such funding.  That mailing does indeed contain a copy of a check - which is explicitly described in more than one place as being just that - namely a copy - and as not being a real check at all.  This is done precisely to alleviate any concerns that recipients might otherwise have.  It appears for reasons I'm unaware of that this mailer either didn't arrive at Mr [redacted]'s business, or wasn't brought to his attention.  I'll try and figure out how that happened, but obviously I apologize for that.  Had he received that earlier mail, I have little doubt that his current concerns would not have arisen.In any event, in the meantime, I've taken the steps required to remove Mr [redacted]'s business from our mailing database - and no further communications of any kind will be sent to that company.I have tried to contact Mr [redacted] directly in order to reassure him of these facts.  He wasn't available, so I took the opportunity to leave a fairly detailed voice message - as well as my contact details inviting him to reach out directly to me if there are any additional questions or concerns that I have not already addressed adequately.Regards, [redacted]CEO
Mulligan Funding, LLC
Dir. Tel. (888) 705-3760
Dir. Fax. (888) 320-6733
eMail [redacted]@mulliganfunding.com
Website: www.mulliganfunding.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  While I wish there was a way to stop them from doing this to others in the future, I understand that there is not. 
Regards,
[redacted]

Please accept our apologies in regards to the mailer you received from Mulligan Funding and any misunderstanding or concern that it may have caused you. Please be assured that the card contained within the mailer was not a credit card or a financial instrument of any kind. It was...

simply a representation of working capital that may be available to your business. Per your request, we’ve taken you off of our Contact list effective immediately. Please be aware that you might receive a piece of mail or two before our mailing supplier catches up with the change. If you do receive something, please just disregard it. Best Regards,

Dear Sirs
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Thank you for informing us of this complaint and offering us an opportunity to respond and resolve the issues which are raised.
 
I immediately reached out to the merchant who filed the complaint and explained to her that the mailer she received did not contain a real check and that it was simply a letter informing her that the business had been pre-qualified for funding should that be needed.  I also informed her that her request to be removed from our mailing database had been taken care of, and that no further mailers would be sent to the business.
 
I trust that this resolves the complaint to the merchant’s satisfaction.
 
Regards,
 
[redacted]
Mulligan Funding, LLC

Dear Sir
Thank you very much for drawing this complaint to our attention.  We're very sorry that this merchant felt concerned about receiving our mail and the offer for funding which it contained.  We're also particularly sorry that the merchant failed to notice the bold...

comment in the body of the mailer, as well as the wording on the check itself, making it clear that this was not a real check.  We had no intention to cause any distress and regret the fact that it appears to have done so.  This is not a scam of any sort - but rather an attempt to provide much-needed working capital funding to many thousands of small and medium sized business owners throughout the country, who need that funding in order to grow and develop their businesses.
Having said that, we will certainly ensure that this merchant is removed entirely from our mailing lists and receives no further solicitations from us in the future.  Once again, we apologize for any inconvenience caused.
Regards,
[redacted]
Mulligan Funding, LLC
 Dir. Tel. [redacted]
Dir. Fax. [redacted]
eMail [redacted]
 Website: [redacted]

Dear Madam
Thank you very much for letting us know of this merchant's concerns.  We take these concerns very seriously, and appreciate the opportunity to address them here.
Mr [redacted]'s company was sent a prior mailer in which it was made absolutely clear that the contents were...

simply intended to inform him that his business might have funding available from us, should it require such funding.  That mailing does indeed contain a copy of a check - which is explicitly described in more than one place as being just that - namely a copy - and as not being a real check at all.  This is done precisely to alleviate any concerns that recipients might otherwise have.  It appears for reasons I'm unaware of that this mailer either didn't arrive at Mr [redacted]'s business, or wasn't brought to his attention.  I'll try and figure out how that happened, but obviously I apologize for that.  Had he received that earlier mail, I have little doubt that his current concerns would not have arisen.In any event, in the meantime, I've taken the steps required to remove Mr [redacted]'s business from our mailing database - and no further communications of any kind will be sent to that company.
I have tried to contact Mr [redacted] directly in order to reassure him of these facts.  He wasn't available, so I took the opportunity to leave a fairly detailed voice message - as well as my contact details inviting him to reach out directly to me if there are any additional questions or concerns that I have not already addressed adequately.
Regards,
 
[redacted]
CEO
Mulligan Funding, LLC
Dir. Tel. (888) 705-3760
Dir. Fax. (888) 320-6733
eMail [redacted]@mulliganfunding.com
Website: www.mulliganfunding.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
 
[redacted]

I received a Cash Account Card and letter stating that I was a member and that the account activation is free. I called the 888-988-7040 number to request that my name and address be removed from their records. As soon as I said my name and began to mention the letter, I was interrupted by "[redacted], the sales manager" who said "Are you now?" I said excuse me? And he continued with his rude behavior. I told him that I would not like them to contact me in the future - [redacted]'s reply was that he didn't contact me, but rather that I was the one that called them. Again I said, excuse me, and said I was calling because of the card and letter I received in the mail. He asked me for a promotion number so he could remove me. I asked him for his last name so I could make a record of it - his reply was "What does it matter?" - So I asked him for an employee number - he replied with "[redacted], the sales manager". It told him that I was glad the call was being recorded, as I felt he was being extremely rude. Each time I began a sentence, it seemed he was interrupting me. I finally gave him the account number and he said that he would remove it - I re-iterated that he remove my name and address. He said, yes he would remove the name and address. Then he passive aggressively said "Have a nice day." I have never been so rudely spoken to from the time I introduced myself in my first 4 words to the last word out of his mouth. I am concerned when I receive mail such as this with a legitimate credit card attached and all of my personal private information potentially on the strip on the back of it. It is disturbing that a company would use this means of solicitation and then respond so rudely when a potential customer calls and says their name, especially if this was indeed the sales Manager! I would hope that they have truly removed my name from their records, as I want nothing else to do with them in the future.

Dear Sirs
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Thank you for bringing this complaint to our attention.
 
As requested by the merchant, I have immediately removed their details from our mailing database and the business will not receive any further mail or contact from us.  I have refrained from contacting the business by phone in order to give them the assurances set out below, since they specifically requested that we don’t do so. 
 
However, I do wish to assure this merchant that the mailing they received poses no risk at all to them.  No application for finance on behalf of the business has ever been received by Mulligan Funding.  There is no active account and never has been with Mulligan Funding in the name of this business.  No unauthorized credit has ever been or would ever be advanced in the name of this company.
 
I trust this resolves the complaint to the customer’s satisfaction.
 
Regards,
 
[redacted]
Mulligan Funding, LLC

[redacted] took very good care of me. You should be proud of her and your business. You are a first class operation. I’m very glad that I chose your company. Thanks and best of luck to you in the future.

Dear Sirs
 
Thanks very much for bringing this complaint to our attention.  We have no intention of misleading anyone about the nature of our mailing solicitations - which is why (as the complainant correctly points out) we make it very clear that the check we sent is just a...

copy and not a real check.  We will certainly investigate ways in which we might be able to make that even clearer in the future, to assist people in this position in understanding that it's merely an offer for business financing. 
In the meantime, we've removed this business from our mailing list in order to ensure that the complainant isn't troubled by receiving mail from us in the future.
 
Regards
[redacted]
Mulligan Funding, LLC
Dir. Tel. [redacted]
Dir. Fax. [redacted]
eMail [redacted]
Website: [redacted]

Dear Sirs
sans-serif; color: navy;"> 
Thank you for bringing this complaint to our attention.
 
As requested by the merchant, I have immediately removed their details from our mailing database and the business will not receive any further mail or contact from us.  I have refrained from contacting the business by phone in order to give them the assurances set out below, since they specifically requested that we don’t do so. 
 
However, I do wish to assure this merchant that the mailing they received poses no risk at all to them.  No application for finance on behalf of the business has ever been received by Mulligan Funding.  There is no active account and never has been with Mulligan Funding in the name of this business.  No unauthorized credit has ever been or would ever be advanced in the name of this company.
 
I trust this resolves the complaint to the customer’s satisfaction.
 
Regards
 
[redacted]
Mulligan Funding, LLC

We stand corrected about the type of offer made. As we stated earlier, we have already added your business to our do not contact list.Best Regards,