Music Box Attic

Wonderful company to do business with. My music box arrived exactly as ordered and right on time! I would highly recommend this company and will do more business with them in the future!

Absolutely beautiful music box. I picked a tune, ordered via the website and I had box in hand in just a couple of days. Amazingly simple, good quality, good audio. Very nice and sincere thank you from the owner, too.

A+

Great company. They really stand by their product. I wish other companies used their customer service business model!

The music box was exquisite and the sound was remarkable! This company takes great pains to satisfy their customers. They are very prompt in keeping one informed, in filling the order, and the items are well packed and arrive in perfect condition. An absolute pleasure to deal with!!

We have 6 music boxes from MBA. All the boxes & the personal attention by *** & his staff have exceeded all expectations. The most recent custom box was received during the COVID-19 pandemic. Heart felt gratitude & healing.

*** & Alle

I couldn't be more pleased with the experience I had with this company. Their customer service is fantastic. *** patiently answered all my many questions on chat. I chose an exquisite Italian inlaid music box which I received in just a few days in perfect condition. The packaging they used was superb and safely transported it to me all the way across the country. And they had the best price!

First class business with personable and effective customer service.
They worked with me on a shipping problem...an incomplete address which was my fault...and went the extra step to solve it. Thank you, MBA.
*** in Duluth, Minnesota

I haven't received my box yet. However with the customer service and how easy the process was I am ecstatic. I can't wait to receive it and give to my daughter.

Sent defective product, promised to send replacement, they forgot, called to remind them. They sent USPS and I told them it wouldn't arrive in time for Valentine's Day, he assured me it would, it didn't arrive in time and now everyone is disappointed. I'm sure I will also need to fight to get my money back.

The customer service was absolutely superb! I had to adjust my order and they were VERY helpful, VERY courteous, and I cannot day enough about how amazing the customer service was.

It's also amazing how I ordered a music box and received it in less than a week! The quality is amazing and so was this entire experience. I would recommend this company to anyone.

I could not be happier with the customized music box that I ordered from Music Box Attic. It was very easy to work with *** to get what I wanted, and the product came out perfectly in every detail as I wanted. Music Box Attic delivered the product as promised. I will definitely order other products from Music Box Attic again for my next special occasion. Thank you so much, ***.

JB

The combination of product and service has been immaculate! Patient and professional, all my concerns and questions were answered beyond my expectations. Highest recommendation I could give, for a product that I hoped would become a treasured part of my family!

I give music boxes as wedding gifts. Have ordered 8-10 so far, going to order for my own daughters. I highly recommend music box attic. Great product, great customer service.
*** V.

The music box had the covering not centered, bubbly and not neat at the corners. The music was tinny. When sent a message to return and request postage, I received this: "yes these are not very high quality boxes, our wooden ones are much, much better and not that much more in some cases." I paid $35.00 for the music box.

As other reviewers have said, the customer service by *** is fantastic. He Explained all options so clearly over the phone before I placed my order. I received my box sooner than expected, and the quality of my original music converted to "music-box" sound was as awesome as *** told me it would be! I'm extremely pleased.

The music box came today. It's beautiful! And as soon as I opened the box I smiled. My wife and I heard the song, "Manoir de Mes Reves," played by a violin & guitar duo on one of our very first dates. We loved it so much that we hired them to play at our wedding. This is such a perfect anniversary gift!

Thanks

Haven't received my music box yet (ordered it yesterday) but felt compelled to leave a review on the customer service alone. My emails were replied to quickly and my questions were answered in a direct and helpful manner. I needed to change my shipping method after the event I was going to gift it at changed dates and they accommodated me so that I could receive the gift before the event I needed to give it at.

Amazing customer service and beautiful music box! Received it within two-three days of order request for 25th anniversary gift. Price point was high, but music was customized and jewelry box engraved. Gift recipient loved the musical jewelry box that played their wedding song! Music Box Attic's representative promptly answered call, was professional, and guaranteed speedy delivery. They came through in a pinch. Would definitely recommend service for anyone who wants to find a special keepsake for family or loved ones.

I purchased a music box in Germany while we were on vacation there for a birthday present for my mother who had visited us in Germany while we were there on a military assignment. We thought the connection with the past was a perfect gift, unfortunantly when we got home the music did not work on the movement. Music Box Attic was contacted for warranty repairs and they immediately sent us a new movement. The new movement arrived within a couple of days and the music box is in perfect condition. Thank you for the fast service and helping get this fixed so fast.

Beautiful music box. My granddaughter loves it. High quality construction. Good service on quick delivery. A keepsake for a lifetime.