My Scooters and ATVs, LLC

Complaint: [redacted] I am rejecting this response because: Really !, [redacted] we already paid labor and shipping please look at attachments as it has the receipt [redacted] Revdex.comPleas help us we are going around and around with this person who keeps changing his story We have paid him for his services and all we are asking is that he pay shipping charges to return the unfixed motor to him that he was to have fixed in the first place We have provided back up with the conversations with [redacted] and his promise of fixing the motor which came back to us in worst condition we are not asking much The warenty place for these engines said that [redacted] had to send them the engine to inspect so that they could send us a new one We should not have to pay again to do this as we already complied with there rules and they sent us the motor not fixed as promised It was not our fault that they did not fix it right PLEASE HELP US!!! Regards, [redacted]

Hi how are you I know you bought this from us we have this in stock now can we ship this to you know please advise

Hi I will issue a refund By Wednesday for you thank you for waiting

Complaint: [redacted] I am rejecting this response because: the website does not show any additional fee disclosure until you actually click on the productThen the disclosure reads "Small assembly fee applies"You have failed to disclose the amount if it's truely one flat rateI called and was told $while my husband shows up and told $You should disclose the rate and not give different ratesAlso, wheather its or 150, which ever you feel like charging that day, that is not SMALLYou have a different idea of what small means than a customerA customer is under the impression based off what you advertise then drives up there and surprised by the large feeOn top of that I called and spoke to your manager about this concern and he hung up on meWhat kind of business practice is that? No other business would ignore a customer and treat them that way? Your company could care less about customer service and more concerned about making quick cash Regards, [redacted] ***

Hi please email us Attn [redacted] to [redacted] @gmail.com let us know what part you need and we need to when you bought this go kart also email us your purchase receipt thank youCall me at [redacted] if you require further assistance

Your website was wrongThe description was wrongI have the email where you admitted fault in having the wrong descriptionI have none of the packaging from the bike because I was told it was correct by YOUI see you are not helping me resolve thisI guess we will let Revdex.comTake care of it

Hi how are you ? we have sent you a brand new scooter after we test it fully if you have broke the scooter or damaged it we are here to help you if you need any parts we would need the old parts back from you so we can warranty it no questions asked please mail the parts or the motor back to this address thank you Scooters and Atvs Of Arlington [redacted] ** [redacted] ***

Complaint: [redacted] No thank you, after all I've been through I just want the money put back on the card.Please cancel that transaction and refund the card.Regards, [redacted]

Seller contacted me and is going to send a new 4-wheeler [redacted] ***

Hi how are you we do give you year motor warranty parts warranty only there is no labor warrantyWe have sold many scooter in the past yearsThe only way it looses compression if someone does not brake in the motor or goes very fast and do not gas graduallyThis is a cc moped max speed is about to mph you have to go about that speed or less anything over that speed you are bound to have issues if you do not brake in the motorEvery time you broke the scooter we fixed it for you if you would have bought from a different shop they wouldn't even bother talking to you and you bought this last yearIf you are having the issue bring it to our shop Tuesday or Thursday we can see what we can do what is wrong with the scooter if we find that something we did wrong or it is under warranty we can go ahead with warranty work excluding the labor charges thank you

HI this customer demanding unfair request that we can not provide I have told him clearly what ever parts you may need I am willing to send you and pay for the labor cost I even told him I am willing to ship you a new engine however he need to ship the motor back to us first so we can take it to taotao and have them warranty it for him but he does not want to listen and just wasted weeks on the emails

Hi these hover boards are out of stock we will have more in few months thank you

Hi if you are not going to tell us what you need we will be going in circle thank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] I will accept this provided I receive the items promised

HI it is a brand new bike we test it and than ship it you even turned on and rode it many times it just some lines needs to be adjusted not a big dealAny one who knows how to work on this can do this just let me know what part you need thank you

Hi, I've attached the invoice and receipt received from the company on this message.The item was an Apollo dirt bike and the transaction ID is [redacted]

I just talked to Ms [redacted] today 1-31-at AM I told her to make me a list of the parts you need I will mail the parts to you thank you

Complaint: [redacted] I am rejecting this response because: I never said you sold anything usedI said it didn't work one week after the purchaseI'm pretty sure you can see all the emails I've sent in dated back to Aug I don't know what else to do or say but I'm going to keep my negative review upAlso you have no help for people who lives outside of your stateJust know you will not receive any more of my business nor will you get any referrals from meMy rating for your company is - Regards, [redacted]

Hi please call me at [redacted] we have shipped the atv to you any parts or any questions you have please let us know thank you.

Complaint: [redacted] I am rejecting this response because: We've been sending in parts every since August and still not workingAll they tell us is sending in the parts and they'll ship out new onesWell we did that and only received one part back because they're out of stockAlso they're saying take it to the shop when we will still have to pay for the repair that hasn't been in good working order since the first week we received it in August Regards, [redacted]