My Scooters and ATVs, LLC

Complaint: ***
I am rejecting this responseI dont plan on doing business ever again and I have also told lots of people about my expierenceI don't appreciate the way your response as I am giving you feedback as a customerYour demeanor and behavior is unacceptableBeing that you still refuse to clearly disclose your flat rates on your website and your company has several differnt names that its under, I will forward this Revdex.com complaint and also report you to the Texas Attorney General office for investigationThank you
Regards,
*** ***

Hi this item is on back order right now we do have similar models to that those are in stock you are more than welcome to check those out at our store thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10988806, and find that this resolution is satisfactory to me.
I am going to accept this for nowIf no tracking number is provided today I will file another claim

Hi how are you we got all your emails in full we have made the mco for the hawk and already mailed that to you Yesterday thank you. *** There is the vin number the mco and bill of sale are going to *** *** *** *** ** ***

Db 110cc is always automatic plus there is price difference you do not have to pay that we can waive that for youI do not know what is your intentions are they are not very clear I giving you options and you are saying the same thing over and over

Hi I am not understand what is your issue can you please give us a call at *** *** *** ** *** ** ** *** thank you

Hi we are working with the customer to resolve in email we will mail him helmet gloves and a charger free of charge thank you

I didnt pay a extra for the bikeI didnt get the bike I paid forThats my argumentHow can you say that? The description was wrongI was miss lead
Regards,

Hi we want to help this customer we have told him to send the title back to us so we can issued them a credit of $At this moment we are working things via email thank you

Hi this is unfair
demands on her part you go buy any name brand units like Honda they will charge
you the following Destination charge dealer assembly and many many other fees
we only charge our customers a dealer assembly no other feesWe do get this in
the box and everything has to be
assembled by us we have disclosed this on
every single product online I will attach a screen shot for your referenceI
think you need to tell them to stop taking advantage of a honest hard working
business out there thank you. NO SALE TAX (Except Tx) FAST Shipping to Your Door / OR Pick up at Our Local Pick Up Center! @ 106th st Arlington, Tx 76011 Pick up local ! "READY TO RIDE" ! Dealer Assembly is Required for a Small Fee! Save Big with Multi-Unit Discounts on Vehicle Purchases!

HI we ship out tested and working atvs if any how you need some parts we are here to help please tell us what parts you need so we can mail out free of charge thank you

When you went to more technical specifications it was listed as a semi automaticThat is what I went off ofYour website was wrongIt was falsely listing a feature that the bike didnt have.
Regards,

Complaint: ***
I am rejecting this response because:I spoke to someone and they said the refund would be posted to my accountHowever I've been told that before and didn't get my refundOnce the refund actually posts on my account I'll close the complant
Regards,
*** ***

Hi you guys order a go kart 150cc last year model I am upgrading you that to a hummer style 200cc it normally cost $extra I will not charge that amount I should get the tracking # today I will email you thanks

Like I have said before its not my fault they had the wrong information on the websiteI thought I was buy a 110cc dirt bike that was SEMI- autoElectric start.I have thrown all the packaging crates away due to the room they was taking upI emailed them asap went I thought something was wrong THEY said it was fineTHEY liedIts not the same I have a copy of all the emailes they sent meI think this is advertisement at its finestThey want to give me a cheap bike nowA 70cc kick start small bikeI just want what I paid for or I think I shouldnt have to pay for this oneI spend hours putting this thing togetherI have already put my oil, my gas, my spark plug

Complaint: ***Hi, I've attached the invoice and receipt againWhat I want is simpleAll I want is for you to take my order on that receipt, cancel it, and refund the card used for it. I want to solve this situation on hereI've called a number of times in the past and never had my issue resolved, in fact, I was told management said to no longer to speak with me on the situationI want to solve this situation with the assistance of the Revdex.com
Regards,
*** ***

No thank you, after all I've been through I just want the money put back on the card.Please cancel that transaction and refund the card.Regards,*** ***

They have not help me they just keep pointing me to people to go get it fixed it's supposed to be brand new no problems nd getting so many problems I took it to the repair guy and said to me that he can't get parts for the bike pls help me they won't help I want my obey back for my scooter/bike thnks
Regards,
*** ***

Complaint: ***
I spoke with *** on the phone yesterday on 4/10/2017 and she says she wasn't aware of the situation so I was transferred over to *** ***, the person I'm dealing with on hereWe spoke yesterday at 12:06PM regarding the situation and I was told if I sent my ID, Card number, and bank statement showing that I purchased the product, that they would be able to locate which system the purchase was done on and refund my orderHowever, I received no response after sending my information at a 12:30PM yesterdayI gave the situation hours and called again at 12:45PM today on 4/11/I was told *** ***, the person I talked to, wasn't in and to call back in an hourI called back at 1:35PMI was told he wasn't there and to call back in an hour or twoApparently he was getting supplies from a supplierSo I called again at 3:14PMThe woman on the phone sounded like she was getting annoyed that I'm calling so many times and I haven't been able to get in contact with *** *** over his email either. I need a more consistent way to contact the person handling this situationI've noticed when I call or email I have a lot of trouble getting people to reply back or tell me how the situation is going.Regards,*** ***

HI we are here to Help bring the bike to us we will fix it right I do not know where you taking the bike to I am not aware of this issue when you come in just ask for *** I will take care of this for you by fixing the bike changing the parts if needs to be thank you