N-V Boats Inc

I apologize for any inconvenience, I looked into your order and it has been submitted to our accounting department for a refund*** * *** Depending on your credit card company, this could take a full billing cycleI also re-submitted it to the accounting department to speed things up.Thank
You

This matter has not been resolved yet, I have been calling these people daily and leaving messages regarding my refund and have heard nothing from themI am considering filing a small claims suit for recompense.*** ***

I apologize for any inconvenience,I looked into your order and it has been submitted to our accounting department for a refund(***) Depending on your credit card company, this could take a full billing cycleI also re-submitted it to the accounting department to speed things up.Thank You

I am rejecting this response because: at the time of purchase I was never informed about a restocking fee in there is nothing stating a restocking fee on their web pages the only way I found out about the restocking fee is when I call to cancel the order and then I was informed that it was a 25% restocking fee but I would be charged a 10% restocking fee which was $and now they're telling me that you charge me percent restocking fee on $3,which brings that restocking charge up to $1,which is ridiculous so I do reject the offer

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me for the time beingTime will tell if/when the refund is actually applied to my credit card.Thank you for your prompt action in this matter

I am rejecting this
response because:Hi I purchased a part on 2/12/cancelled 2/15/ because it wasnt processed yet .I see the part was charged to my *** *** account I was given a refund number by your parts person *** ..Ive called numerous times *** supposedly accounting left messages gave days for refund .....I and my email address each time to your billing dept no response ..I guess at this time I will try through this message and or more phone call if I see no response I guess my next step will be the Revdex.com......i'm not sure if this refund number is legit or person who wrote order ***'s giving numbers off the top of his head *** was the number I was given ..please respnd to this message on this refund thank you *** ***i recieved on 3/25/a message from *** the person who wrote order supposedly a refund report the 1st piece of document that says he sent a report but once again no refund or response when refund was supposedly going to tak e place...Only people answer the phones and both say the same .You have to talk to accounting and switch you to a recording...3/26/i emailed direct to account address no response...4/19/i sent another email again and also no response checked charge company still no refund

Feel free to track it...***Shipping Status Update: ShippedDate Time Shipped: *** ***Carrier: ***Shipping Tracking#: *** Have a nice day

Revdex.com:
Hi just wanted to send a message saying thank you for your help and let you know I finally got the credit for the bogus charge ....learned my lesson check up on companies for now on since this all started have found many complaints with this company ..thnx again *** ***

I am rejecting this response because: this is the comment I have
been getting from the employees of this company for the past daysI need to know when to expect my paymentThey stated it takes a billing cycle and most billing cycles are daysIt has been over days since I've bee trying to get my refundHow many days is their billing cycle? When can I expect to get paid? Sad to say, I read other consumers comments and this is a constant problem and evidently it's several of us awaiting refund and getting the voice mail tag Gane and now this evidently generic responds to our complaint.I just want my refund

I apologize for any inconvenience, we have issued a pickup for the engineOnce it arrives here we will contact the accounting department and have them look into this matter for you.Thank you,

Consumer states: My refund has still not been received

Dispute amount is actually $per my credit card statement

I am rejecting
this response because: The resolution for this problem does not take a full billing cycle to resolve Please return my funds to my card immediately, it doesn't take a full billing cycle to accept payment and it doesn't take that long to return it There still is has been no verification of receipt of cancellation and or refund of my full amount of $To state that you had to resubmit to be sure of submission, indicates that there is no tracking of my refundThe excuse of waiting a full billing cycle has nothing to do with the return of my funds to my card I've received verification from other companies within days when funds were taken from my card. I have been dealing with this company since August 14, and have got nothing but promises They are in possession of something that belongs to be, my money! If you can't return it to my card immediately, please send it to my home address immediately Please acknowledge and give me some specific accountability regarding the return of my money At this point, I don't have names, no acknowledgement of receipt of cancellation, nothing, and this appears to be the operating practices of this company *** *** * *** ***Address:9*** *** *** ***
*** *** ***

Revdex.com:I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me***

I apologize for any inconvenience, we are located in California and shipping to Montana in 2-days would require "F2nd day air or F3-day select" Both have a significantly different price and would have to be charged at the time of the orderIt appears you paid for ground shipping 7-
daysIt is common for our salesmen to tell the customers to call back in 2-days for tracking numbers and this can be confusing for some.I looked into your order and it has been submitted to our accounting department for a refundDepending on your credit card company, this could take a full billing cycleI also re-submitted it to the accounting department to speed things up.Thank You

I am rejecting
this response because: What is a billing cycle? Why does no one in accounting ever answer their phone? Why does no one in accounting ever respond to voicemail they ask you to leave? There are over complaints on line about this company billing customers for parts they don't have in stock, or claiming the part was defective when they tested itor sending the wrong part and refusing to pay to ship it back, and making promises of refunds and never to be heard from again, and on and on. I would like a date as to when they intend to process my refund. The accounting office says they process refunds on a weekly basis; it's been two weeks already

I apologize for any inconvenience, I looked into your order and it has been submitted to our accounting department for a refundYour refund reference number is (***7)If you have any questions you can email the accounting department directly at ***Thank You

I apologize for any inconvenience, I looked into your order and it has been submitted to our accounting department for a refundIt sounds like you are calling the sales office for the refundThe salesman "***" is in the parts department and does not have access to the accounting department or
pending refunds I did re-submit it to the accounting department to speed things upYour refund number is ***, the accounting department's extension is *** and their email is ***Thank You

A billing cycle is the time between two billing periodsApproximately daysYour account does show a pending refund. Thank You,

I am rejecting this
response because: They have been saying this for over a week, and no one will contact me in accounting, I left my email address and phone number several times, and know contacts me All I want is my money back THEY Took My MONEY AND NEVER SENT THE TRANSMISSION I just want my money I think they are scam artist and liarsI have that number