This letter is in regard to the complaint# ***We are sorry that you are not happy with the denialof your claim but the carpet installed is not defectiveWhat is being seen is a maintenance issue calledcornrowing and the claim was denied by the manufacturer after an independent inspectionA
copy ofthat inspection has already been provided to you as well as attached hereThe carpet is not showing anywearing as you have stated in your complaint.Cornrowing is defined as the tangling of alternating rows of pile yarn when subjected to traffic andimproper maintenanceIt resembles rows of corn in a fieldThis occurs most often in carpets with ahigher pile heightIt will generally appear in higher traffic areas such as hallways, bedroom doorwaysand in front of furnitureRegular vacuuming is required and needs to be done in all four directions tominimize this conditionProfessional cleaning as well as grooming with a carpet rake is also necessary tomaintain a satisfactory appearanceThis condition is considered to be maintenance related, not amanufacturing defect.Coles made what we believe is a very generous offer to replace the carpet with you paying for only thelabor to install itWe did this as a customer service accommodation and thought such a generous offerwould please youWe are surprised that this is not the caseIf you would like to accept the offer we willmake it available to you for days from the date of this letter.Thank you,*** ***Customer Service SupervisorColes Fine Flooring
I purchased laminate flooring for my entire home, excluding bathrooms and kitchen, from Coles Fine Flooring They have a large selection and competitive prices Maryann C is wonderful to work with; she is very knowledgeable and assisted us through the process She answered my many questions and addressed my concerns The installation crew (Mike, Mike and Derek) is outstanding They are skilled craftsmen, and did a beautiful jobThey consulted me regarding my preferences, and thoroughly cleaned up at the end of each day The final result is more beautiful than my original vision!
I cannot say enough good things about Coles Fine Flooring This company is so generous! They gave away area rugs for teachers today & also last weekend I was the happy recipient of a rug These rugs exceeded my expectations in quality & aesthetics More companies should model their generosity & help out teachers! Thank you Coles!!!
September 16, 2014*** ***
*** 7th Ave
San Diego CA
This letter is in regard to the complaint # *** filed
by *** ***The carpeting was installed on June 30, Coles has
inspected the carpeting three
times since the installation for pulled tufts
The first inspection was on December 31, There was a single tuft pulled
in the middle of the field, this tuft was trimmedAt that time the inspector
noticed Mr*** was using a DysonHe informed him that the use of a Dyson
voids his warranties because it pulls out yarns
Coles was contacted again and inspected the flooring on June 11, This time it was for fraying at the transition to tileAn installer re-glued the carpeting at the transition to tile on June 23, The customer was still using the Dyson and was again told that use of it voids the warranties.
Coles was contacted again and inspected the flooring on April 30, This time it was for a seam being too visible and tufts pulling at the seamAfter the inspection it was agreed that Mr*** would hire an independent inspectorIf the findings were there was a defect in the carpet or a deficiency in the installation Coles would reimburse him for the inspection as well as assist with remedying the problemThis was done despite the fact that Mr*** had been informed on numerous occasions that using the Dyson was damaging the carpet and voided his warranties.
The inspector’s report that was provided was considerably lacking in the standard inclusions that are required from a certified inspectorThe inspector did not include the data required to indicate proper tuft binding or his methods of testingHe also did not provide any pictures of the inspection findings and did not address the Dyson vacuum cleaner contributing to the problems occurringHis findings were that there was not enough latex used at the seams
In an email dated July 1, we informed Mr*** that if he provided Coles the invoice for the inspection we would issue a check for reimbursement and that we could schedule a crew for the repairMr*** provided Coles the invoice and a check was issued on July 17, A voicemail was left for Mr*** on July 21, and July 25, Mr*** has not contacted Coles to schedule the repair work.
Coles offer is to repair the seams and the transitions to tile with additional latexThis offer is open until September 30, This offer is being made despite the fact that Mr*** has been informed repeatedly that his warranties are all voided because of the continued use of the Dyson vacuum cleanerColes will not be refunding any money on the original installation.
Thank you,
*** ***
Customer Service Supervisor
Coles Fine Flooring
I was one of the teachers fortunate enough to receive one of the free carpets for my classroom I was very pleased with the high quality and good variety of the carpets that were available Thanks to Coles from this teacher(and my students) for showing their appreciation
Mr***,
You have been informed on numerous occasions that the Dyson voided your warranty including multiple phone callsAll of which are recordedColes will repair the carpeting if you would like us to as per our previous offerThe additional documents and pictures that you have included have never been provided to ColesWe only have the page report that I have uploaded which was provided to us via emailPlease let us know if you would like Coles to do the repair work
-- Thank you,
*** ***
Customer Service Supervisor
Coles Fine Flooring
d***@colesfineflooring.com
Phone 619-276-ex ***
Fax 619-275-
A two man team from Coles Fine Flooring installed carpeting in our condo yesterday. They did a fine job. They worked very quickly and neatly. Also, they are very polite and personable.
I heartily recommend Coles.
Gina was terrific. Easy to deal with. Always had good ideas as they pertained to what we were trying to do. The entire experience went smoothly. Our installer Francisco was excellent as well. We looked at a number of flooring stores in San Diego before settling on Coles. Glad we did!
Had to replace our carpet that we purchased from Coles that had lasted 35 years. Went to the San Diego store, met with [redacted] and he was able to find our exact color and quality carpet to match. The installation was done by [redacted] and his crew that went in perfect! The crew was professional, courteous, and a pleasure to deal with and removed all debris before leaving. The carpet looks great! Thank you [redacted] for the wonderful job!
We had a very positive experience purchasing carpet from Cole's Fine Flooring on Morena Blvd. San Diego. Our sales associate, Gina, helped us find just what we wanted, encouraged us to take samples home to view in our own environment, and then followed through with our order. Due to various reasons, we asked for some special accommodations in installation which Gina helped arrange very well.
The installers, Gino and Fabian, were on time, efficient, overcame a few obstacles in our older home, and did a beautiful job. We would highly recommend Coles!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Enclosed are documents forwarded to Cole’s with the inspection letter. Their inspector only did visual inspections and clipped the tuffs which was making the seam more visible because it was balding. According to the certified inspector they did not follow the CRI which he annotated. If Cole’s was not satisfied with the inspection documentation why didn’t they ask me to get more information. Their inspector didn’t say the dyson voided the warranty on this particular carpet. I haven’t seen it in writing that the dyson voids the warranty on my carpet. The certified inspector addressed the dyson as not the problem in his report. The certified inspector said it would be worse if they tried to repair the carpet because of the seams. The recent letter is typical of the stone walling I’ve been getting. I’m ready to go to court if need be. The conclusion is that the carpet was improperly installed. All I want is to live in my home and be happy with the flooring. I would like this information to be passed on to the Navy Exchange which allows them to sell their product on a military base. The Navy Exchange stands behind it products. Vendors allowed to sell on a military should too. This is a slap in the face to our military patrons. They asked for a certified inspector and they didn’t like the outcome.
Regards,
[redacted]
This letter is in regard to the complaint# [redacted]. We are sorry that you are not happy with the denialof your claim but the carpet installed is not defective. What is being seen is a maintenance issue calledcornrowing and the claim was denied by the manufacturer after an independent...
inspection. A copy ofthat inspection has already been provided to you as well as attached here. The carpet is not showing anywearing as you have stated in your complaint.Cornrowing is defined as the tangling of alternating rows of pile yarn when subjected to traffic andimproper maintenance. It resembles rows of corn in a field. This occurs most often in carpets with ahigher pile height. It will generally appear in higher traffic areas such as hallways, bedroom doorwaysand in front of furniture. Regular vacuuming is required and needs to be done in all four directions tominimize this condition. Professional cleaning as well as grooming with a carpet rake is also necessary tomaintain a satisfactory appearance. This condition is considered to be maintenance related, not amanufacturing defect.
Coles made what we believe is a very generous offer to replace the carpet with you paying for only thelabor to install it. We did this as a customer service accommodation and thought such a generous offerwould please you. We are surprised that this is not the case. If you would like to accept the offer we willmake it available to you for 30 days from the date of this letter.
Thank you,
[redacted]Customer Service SupervisorColes Fine Flooring
Wow! The Coles team on Moreno did an amazing job making teachers feel valued! Free carpets, smiles, cookies, and an absolutely incredible staff. Thank you!
I was fortunate enough to be one of the teachers that received a free area rug for my classroom for teacher appreciation day. The rug is thick and soft and the quality far exceeds any other rug I have seen. The company was very generous to show their appreciation to San Diego County teachers by donating rugs! Thank you!
5 STAR RATING! From the first encounter with Dennis at Cole's, to the installation process, it went flawlessly. Dennis is knowledgeable about all of the products and was very helpful is assisting us in choosing flooring for our home. NO PRESSURE!
Our installation crew was so professional. They were respectful of our home, and our time. They never left our home messy. Even our neighbors commented on how well they cleaned up each day. Our flooring looks and feels amazing. THANK YOU!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Enclosed are documents forwarded to Cole’s with the inspection letter. Their inspector only did visual inspections and clipped the tuffs which was making the seam more visible because it was balding. According to the certified inspector they did not follow the CRI which he annotated. If Cole’s was not satisfied with the inspection documentation why didn’t they ask me to get more information. Their inspector didn’t say the dyson voided the warranty on this particular carpet. I haven’t seen it in writing that the dyson voids the warranty on my carpet. The certified inspector addressed the dyson as not the problem in his report. The certified inspector said it would be worse if they tried to repair the carpet because of the seams. The recent letter is typical of the stone walling I’ve been getting. I’m ready to go to court if need be. The conclusion is that the carpet was improperly installed. All I want is to live in my home and be happy with the flooring. I would like this information to be passed on to the Navy Exchange which allows them to sell their product on a military base. The Navy Exchange stands behind it products. Vendors allowed to sell on a military should too. This is a slap in the face to our military patrons. They asked for a certified inspector and they didn’t like the outcome.
Regards,
[redacted]
Coles replaced the flooring in my kitchen. I have used them for carpeting and other flooring in the past. I found their service is always professional and done quickly. Their prices are very competitive.
Please see attached:
We’re sorry that you’re not satisfied with our services and
we have already refunded you in full. We also did not charge you for the
quarter round provided, carpet and tack strip removed and the underlayment
installed and left on site after the cancelation. That...
totaled over $1400 worth
of labor and material that you have been left with at no charge in addition to
your full refund.The flooring that we had begun installing is the color Country
Maple that was on your contract. On Friday 7/22/16 following the 2nd day of installation we had already completed 400 square feet of the laminate.
You called and told us that the product that was installed was not the color
you wanted and we made arrangements to switch the color to Country Walnut for
you at no charge.
The wall damage was due to this being a mobile home with old
wood paneling that has wallpaper applied over it. At some point the wall paper
was painted over and the carpeting was allowed to touch the paint while wet.
This resulted in the carpet knap sticking to the poorly adhered and now painted
wallpaper. When the carpeting was removed the wallpaper came out with it. We
cannot be held responsible for someone else’s improperly completed work. We
have included pictures of the painted wallpaper.
After your demand for $1000 could not be agreed to you were
advised to speak to the General Manager. Instead you filed this Revdex.com complaint.
On Saturday 7/23/16 you came in and spoke to [redacted] the General Manager. She
refunded your deposit in full and canceled the contract. She did not bill you
for the work done and material already supplied that totaled over $1400.
Coles had permission to order in the additional piece of carpet needed to install the closet. If you would like a refund for the additional carpet we will need to remove the carpet from the closet. Please let us know if you would like to schedule that appointment.
-- Thank you,
[redacted]
Customer Service Supervisor
Coles Fine Flooring
d[redacted]@colesfineflooring.com
Phone 619-276-5140 ex [redacted]
Fax 619-275-2330
Mr. [redacted],
You have been informed on numerous occasions that the Dyson voided your warranty including multiple phone calls. All of which are recorded. Coles will repair the carpeting if you would like us to as per our previous offer. The additional documents and pictures that you have included have never been provided to Coles. We only have the 2 page report that I have uploaded which was provided to us via email. Please let us know if you would like Coles to do the repair work.
--
Thank you,
[redacted]
Customer Service Supervisor
Coles Fine Flooring
d[redacted]@colesfineflooring.com
Phone 619-276-5140 ex [redacted]
Fax 619-275-2330
This letter is in regard to the complaint# ***We are sorry that you are not happy with the denialof your claim but the carpet installed is not defectiveWhat is being seen is a maintenance issue calledcornrowing and the claim was denied by the manufacturer after an independent inspectionA
copy ofthat inspection has already been provided to you as well as attached hereThe carpet is not showing anywearing as you have stated in your complaint.Cornrowing is defined as the tangling of alternating rows of pile yarn when subjected to traffic andimproper maintenanceIt resembles rows of corn in a fieldThis occurs most often in carpets with ahigher pile heightIt will generally appear in higher traffic areas such as hallways, bedroom doorwaysand in front of furnitureRegular vacuuming is required and needs to be done in all four directions tominimize this conditionProfessional cleaning as well as grooming with a carpet rake is also necessary tomaintain a satisfactory appearanceThis condition is considered to be maintenance related, not amanufacturing defect.Coles made what we believe is a very generous offer to replace the carpet with you paying for only thelabor to install itWe did this as a customer service accommodation and thought such a generous offerwould please youWe are surprised that this is not the caseIf you would like to accept the offer we willmake it available to you for days from the date of this letter.Thank you,*** ***Customer Service SupervisorColes Fine Flooring
I purchased laminate flooring for my entire home, excluding bathrooms and kitchen, from Coles Fine Flooring They have a large selection and competitive prices Maryann C is wonderful to work with; she is very knowledgeable and assisted us through the process She answered my many questions and addressed my concerns The installation crew (Mike, Mike and Derek) is outstanding They are skilled craftsmen, and did a beautiful jobThey consulted me regarding my preferences, and thoroughly cleaned up at the end of each day The final result is more beautiful than my original vision!
I cannot say enough good things about Coles Fine Flooring This company is so generous! They gave away area rugs for teachers today & also last weekend I was the happy recipient of a rug These rugs exceeded my expectations in quality & aesthetics More companies should model their generosity & help out teachers! Thank you Coles!!!
September 16, 2014*** ***
*** 7th Ave
San Diego CA
This letter is in regard to the complaint # *** filed
by *** ***The carpeting was installed on June 30, Coles has
inspected the carpeting three
times since the installation for pulled tufts
The first inspection was on December 31, There was a single tuft pulled
in the middle of the field, this tuft was trimmedAt that time the inspector
noticed Mr*** was using a DysonHe informed him that the use of a Dyson
voids his warranties because it pulls out yarns
Coles was contacted again and inspected the flooring on June 11, This time it was for fraying at the transition to tileAn installer re-glued the carpeting at the transition to tile on June 23, The customer was still using the Dyson and was again told that use of it voids the warranties.
Coles was contacted again and inspected the flooring on April 30, This time it was for a seam being too visible and tufts pulling at the seamAfter the inspection it was agreed that Mr*** would hire an independent inspectorIf the findings were there was a defect in the carpet or a deficiency in the installation Coles would reimburse him for the inspection as well as assist with remedying the problemThis was done despite the fact that Mr*** had been informed on numerous occasions that using the Dyson was damaging the carpet and voided his warranties.
The inspector’s report that was provided was considerably lacking in the standard inclusions that are required from a certified inspectorThe inspector did not include the data required to indicate proper tuft binding or his methods of testingHe also did not provide any pictures of the inspection findings and did not address the Dyson vacuum cleaner contributing to the problems occurringHis findings were that there was not enough latex used at the seams
In an email dated July 1, we informed Mr*** that if he provided Coles the invoice for the inspection we would issue a check for reimbursement and that we could schedule a crew for the repairMr*** provided Coles the invoice and a check was issued on July 17, A voicemail was left for Mr*** on July 21, and July 25, Mr*** has not contacted Coles to schedule the repair work.
Coles offer is to repair the seams and the transitions to tile with additional latexThis offer is open until September 30, This offer is being made despite the fact that Mr*** has been informed repeatedly that his warranties are all voided because of the continued use of the Dyson vacuum cleanerColes will not be refunding any money on the original installation.
Thank you,
*** ***
Customer Service Supervisor
Coles Fine Flooring
I was one of the teachers fortunate enough to receive one of the free carpets for my classroom I was very pleased with the high quality and good variety of the carpets that were available Thanks to Coles from this teacher(and my students) for showing their appreciation
Mr***,
You have been informed on numerous occasions that the Dyson voided your warranty including multiple phone callsAll of which are recordedColes will repair the carpeting if you would like us to as per our previous offerThe additional documents and pictures that you have included have never been provided to ColesWe only have the page report that I have uploaded which was provided to us via emailPlease let us know if you would like Coles to do the repair work
-- Thank you,
*** ***
Customer Service Supervisor
Coles Fine Flooring
d***@colesfineflooring.com
Phone 619-276-ex ***
Fax 619-275-
A two man team from Coles Fine Flooring installed carpeting in our condo yesterday. They did a fine job. They worked very quickly and neatly. Also, they are very polite and personable.
I heartily recommend Coles.
Gina was terrific. Easy to deal with. Always had good ideas as they pertained to what we were trying to do. The entire experience went smoothly. Our installer Francisco was excellent as well. We looked at a number of flooring stores in San Diego before settling on Coles. Glad we did!
Had to replace our carpet that we purchased from Coles that had lasted 35 years. Went to the San Diego store, met with [redacted] and he was able to find our exact color and quality carpet to match. The installation was done by [redacted] and his crew that went in perfect! The crew was professional, courteous, and a pleasure to deal with and removed all debris before leaving. The carpet looks great! Thank you [redacted] for the wonderful job!
We had a very positive experience purchasing carpet from Cole's Fine Flooring on Morena Blvd. San Diego. Our sales associate, Gina, helped us find just what we wanted, encouraged us to take samples home to view in our own environment, and then followed through with our order. Due to various reasons, we asked for some special accommodations in installation which Gina helped arrange very well.
The installers, Gino and Fabian, were on time, efficient, overcame a few obstacles in our older home, and did a beautiful job. We would highly recommend Coles!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Enclosed are documents forwarded to Cole’s with the inspection letter. Their inspector only did visual inspections and clipped the tuffs which was making the seam more visible because it was balding. According to the certified inspector they did not follow the CRI which he annotated. If Cole’s was not satisfied with the inspection documentation why didn’t they ask me to get more information. Their inspector didn’t say the dyson voided the warranty on this particular carpet. I haven’t seen it in writing that the dyson voids the warranty on my carpet. The certified inspector addressed the dyson as not the problem in his report. The certified inspector said it would be worse if they tried to repair the carpet because of the seams. The recent letter is typical of the stone walling I’ve been getting. I’m ready to go to court if need be. The conclusion is that the carpet was improperly installed. All I want is to live in my home and be happy with the flooring. I would like this information to be passed on to the Navy Exchange which allows them to sell their product on a military base. The Navy Exchange stands behind it products. Vendors allowed to sell on a military should too. This is a slap in the face to our military patrons. They asked for a certified inspector and they didn’t like the outcome.
Regards,
[redacted]
This letter is in regard to the complaint# [redacted]. We are sorry that you are not happy with the denialof your claim but the carpet installed is not defective. What is being seen is a maintenance issue calledcornrowing and the claim was denied by the manufacturer after an independent...
inspection. A copy ofthat inspection has already been provided to you as well as attached here. The carpet is not showing anywearing as you have stated in your complaint.Cornrowing is defined as the tangling of alternating rows of pile yarn when subjected to traffic andimproper maintenance. It resembles rows of corn in a field. This occurs most often in carpets with ahigher pile height. It will generally appear in higher traffic areas such as hallways, bedroom doorwaysand in front of furniture. Regular vacuuming is required and needs to be done in all four directions tominimize this condition. Professional cleaning as well as grooming with a carpet rake is also necessary tomaintain a satisfactory appearance. This condition is considered to be maintenance related, not amanufacturing defect.
Coles made what we believe is a very generous offer to replace the carpet with you paying for only thelabor to install it. We did this as a customer service accommodation and thought such a generous offerwould please you. We are surprised that this is not the case. If you would like to accept the offer we willmake it available to you for 30 days from the date of this letter.
Thank you,
[redacted]Customer Service SupervisorColes Fine Flooring
Wow! The Coles team on Moreno did an amazing job making teachers feel valued! Free carpets, smiles, cookies, and an absolutely incredible staff. Thank you!
I was fortunate enough to be one of the teachers that received a free area rug for my classroom for teacher appreciation day. The rug is thick and soft and the quality far exceeds any other rug I have seen. The company was very generous to show their appreciation to San Diego County teachers by donating rugs! Thank you!
5 STAR RATING! From the first encounter with Dennis at Cole's, to the installation process, it went flawlessly. Dennis is knowledgeable about all of the products and was very helpful is assisting us in choosing flooring for our home. NO PRESSURE!
Our installation crew was so professional. They were respectful of our home, and our time. They never left our home messy. Even our neighbors commented on how well they cleaned up each day. Our flooring looks and feels amazing. THANK YOU!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Enclosed are documents forwarded to Cole’s with the inspection letter. Their inspector only did visual inspections and clipped the tuffs which was making the seam more visible because it was balding. According to the certified inspector they did not follow the CRI which he annotated. If Cole’s was not satisfied with the inspection documentation why didn’t they ask me to get more information. Their inspector didn’t say the dyson voided the warranty on this particular carpet. I haven’t seen it in writing that the dyson voids the warranty on my carpet. The certified inspector addressed the dyson as not the problem in his report. The certified inspector said it would be worse if they tried to repair the carpet because of the seams. The recent letter is typical of the stone walling I’ve been getting. I’m ready to go to court if need be. The conclusion is that the carpet was improperly installed. All I want is to live in my home and be happy with the flooring. I would like this information to be passed on to the Navy Exchange which allows them to sell their product on a military base. The Navy Exchange stands behind it products. Vendors allowed to sell on a military should too. This is a slap in the face to our military patrons. They asked for a certified inspector and they didn’t like the outcome.
Regards,
[redacted]
Coles replaced the flooring in my kitchen. I have used them for carpeting and other flooring in the past. I found their service is always professional and done quickly. Their prices are very competitive.
Please see attached:
We’re sorry that you’re not satisfied with our services and
we have already refunded you in full. We also did not charge you for the
quarter round provided, carpet and tack strip removed and the underlayment
installed and left on site after the cancelation. That...
totaled over $1400 worth
of labor and material that you have been left with at no charge in addition to
your full refund.The flooring that we had begun installing is the color Country
Maple that was on your contract. On Friday 7/22/16 following the 2nd day of installation we had already completed 400 square feet of the laminate.
You called and told us that the product that was installed was not the color
you wanted and we made arrangements to switch the color to Country Walnut for
you at no charge.
The wall damage was due to this being a mobile home with old
wood paneling that has wallpaper applied over it. At some point the wall paper
was painted over and the carpeting was allowed to touch the paint while wet.
This resulted in the carpet knap sticking to the poorly adhered and now painted
wallpaper. When the carpeting was removed the wallpaper came out with it. We
cannot be held responsible for someone else’s improperly completed work. We
have included pictures of the painted wallpaper.
After your demand for $1000 could not be agreed to you were
advised to speak to the General Manager. Instead you filed this Revdex.com complaint.
On Saturday 7/23/16 you came in and spoke to [redacted] the General Manager. She
refunded your deposit in full and canceled the contract. She did not bill you
for the work done and material already supplied that totaled over $1400.
Coles had permission to order in the additional piece of carpet needed to install the closet. If you would like a refund for the additional carpet we will need to remove the carpet from the closet. Please let us know if you would like to schedule that appointment.
-- Thank you,
[redacted]
Customer Service Supervisor
Coles Fine Flooring
d[redacted]@colesfineflooring.com
Phone 619-276-5140 ex [redacted]
Fax 619-275-2330
Mr. [redacted],
You have been informed on numerous occasions that the Dyson voided your warranty including multiple phone calls. All of which are recorded. Coles will repair the carpeting if you would like us to as per our previous offer. The additional documents and pictures that you have included have never been provided to Coles. We only have the 2 page report that I have uploaded which was provided to us via email. Please let us know if you would like Coles to do the repair work.
--
Thank you,
[redacted]
Customer Service Supervisor
Coles Fine Flooring
d[redacted]@colesfineflooring.com
Phone 619-276-5140 ex [redacted]
Fax 619-275-2330