New Age Entertainment

The last time we tried calling [redacted] was on 9/**/2016 at 2:27 PM EST. Prior to that, there were only two other attempts to speak with him; one call on 8/** at 3:15 PM and another on 8/** at 4:17 PM. [redacted]s had responded to one of our direct mail pieces, inquiring about getting working...

capital on 8/** at 4:00 PM. Below is a screenshot of the entire call history (from Salesforce) between [redacted]s and Bizfi.[redacted] Unfortunately, someone is either pretending to be Bizfi, calling [redacted]s, or he is confusing us with another lender that is not honoring his request to be DNC’d. Just to be safe, I am having my Operations Team remove [redacted]s from our system, so there is zero chance of a call being generated by Bizfi going forward.

Better...

Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me, providing that the business actually follows through on their promise to send out a correction. Once that is verified and received I will consider the issue resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Hello [redacted],Alvin T** has reached out to you for payment information so he can process your refund.  Please respond to him as soon as possible so we can assist you.  If you don't have his contact information, please email [redacted] We would like to process your refund today.Thanks,

[redacted], Because your future receivable agreement was not honored up until closure of your business, your personal guarantee was activated. This activation of your personal guarantee necessitated you to pay back the full amount you owed. Please reach out if you need further assistance or...

clarification. ###-###-####[redacted]

In early June, [redacted], entered into an agreement with Merchant Cash and Capital, LLC (“MCC”), for a merchant cash advance. This agreement provided [redacted] with working capital in exchange for a share of [redacted]’s future revenue. Pursuant to the agreement,...

[redacted] gave MCC explicit authorization to initiate ACH transfers from its business bank account to allow MCC to collect its share of [redacted]’s revenue. Pursuant to this authorization, MCC has collected some but not all of its share of the future revenue sold to it by [redacted]. This includes the transfers that are detailed in the complaint. [redacted] has not complied with the terms of the agreement. In particular, it has breached its obligations with respect to purchased revenues being paid to MCC. Our actions are and have been entirely consistent with the terms of the agreement. We have tried repeatedly to get [redacted] of [redacted] to discuss this issue with us. However, our repeated attempts to contact him go unanswered. We encourage [redacted] and [redacted] to contact us as soon as possible to resolve this issue. Our account representative Dave G[redacted] can be reached directly at ###-###-####. We will also continue to reach out to [redacted] and [redacted] via the contact information that has provided to us.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

THEY DID NOT SAY THAT THEY WOULD STOP CONTACTING OUR BUSINESS AS WE HAVE REQUESTED FROM THE VERY FIRST TIME THE CALLED OUR COMPANY. NEXT LEVEL FUNDING WAS CONTACTED ON 5/*/15 AND TOLD TO STOP CALLING OUR COMPANY. THEY HAVE MADE REPEATED CALLS TO US, SOMETIMES 3 OR 4 CALLS A DAY. I WANT IT STATED IN RESPONSE THAT WE WILL NOT BE CONTACTED IN ANY FORM (PHONE, MAIL, EMAIL, OR FAX) AT ANYTIME FROM THIS POINT ON. THE REPEATED CALLS THAT WE RECEIVE DAILY, BORDERS ON HARRASSMENT AND WE A [redacted] BUSINESS THAT DOES NOT HAVE TIME TO DEAL WITH MULTIPLE PHONE CALLS FROM THE SAME COMPANY THAT HAS BEEN ASKED MANY TIMES TO STOP CALLING US.I WANT IT ON RECORD THAT THEY WILL NOT CONTACT US IN ANY WAY AT ALL.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 I requested a letter of satisfactory for your office but when other lenders contacted the proper persons to question the UCC.  they were told that it was not satisfied.  The only thing that will satisfy my complaint is an actual letter from the UCC holder indicating no file or all liens have been satisfied and the old UCC was submitted incorrectly.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

This was resolved to our knowledge with the business owner getting his desired resolution. Should any further assistance be needed please contact us at ###-###-#### or [redacted]

We apologize for any inconvenience that may have been caused. We have looked into the issue and have had a senior representative reach out to discuss your account and hope to resolve the issue. If you require further assistance please do not hesitate to contact us.

Hi [redacted], On behalf of Bizfi, we do apologize for the behavior of Rafael, and we're sorry for any inconvenience this has caused. Unfortunately, as with any loan, it will be reported to the credit bureaus, so there is no way around that. As for your tax filing concerns, please give us a call at...

###-###-#### and select option #1. This will connect you directly with Bizfi's customer service who will be able to get you the needed documents. Again, we are very sorry for the headache.Bizfi

Hello,The reason for the calls were a follow up from your call to NLF on 5/*/15.  We apologize for any inconveniences that may have been caused because of the follow up and your DNC request being processed before you initiated this complaint.  If you would like any further information,...

please contact us at [redacted].Thank you!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I do not agree with there response we had agreed on an amount for them to take out and they have been taking out a higher amount.  On top of that they have not been taking it out by the company name or Number that we were given. They had changed all of there information.  And when they were confronted we immediately got hung up on. With no name of the person we were talking to and they refused to transfer to a manager.  What they have done is fraud and have taken what is to us a lot of money with out authorization.    
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Business Requested Response to Not be Published.

[redacted],We apologize for any inconvenience this has caused you or your business. Our records show that you were contacted after this complaint was filed and your account seems to be in good standing. If you have further issues we encourage you to please reach out to us at...

c[redacted] or by calling us at ###-###-####.

Dale, We sincerely apologize for any inconvenience that may have been caused. Please know that your name, business name and contact information have been removed. We wish you the best.

We would like to sincerely apologize for the inconvenience and trouble this has caused you. As discussed with our rep, we have sent out a zero balance letter to you in order to help. If you have further questions or require further assistance, please reach out at ###-###-#### option 1 or...

[redacted] so we can sort out any concerns you may still have.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 The number may have been listed as ###-###-####. The caller ID stated NEXT LEVEL FUNDING. Please see to it that these games end.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Working with Adam to get a resolution through [redacted].Thanks,