New Age Entertainment

Hello Sir,We do not have any record of ever calling that phone #.  This call was not made by us.  Do you have a caller id for the number that dialed you?  We would certainly like to help you as well as take legal action against any person or entity that is posing as us.  We have added your # to our dnc list, however, we have never called you.  There are no games being played.  Thank you for your help!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The amount you were taking out of [redacted] account is not the point for you to sit there and changed your Account information and name, and still take out of our account with out notifying [redacted] about any and all changes is or should be considered fraud and being that you had done so, so  often that [redacted] had to close out there account and transfer to a new bank caused us a great deal of hassle.  [redacted] is looking for a total refund in the amount of 4185.30.  By the way there is no reason to change your routing number on a daily basses unless you know you are in the wrong
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

As we stated in our last reply to A[redacted], the agreement between Merchant Cash and Capital, LLC (“MCC”) and A[redacted] authorizes MCC to initiate ACH payments from A[redacted]’s business bank account to collect the amount of future revenue that purchased by MCC. The agreement specially allows for MCC to change its bank without notice to A[redacted]. The agreement provides the following language with regards to this authorization: “Buyer [i.e. MCC] or its lender may change the bank account of the Buyer to which payments are made to the Buyer at any time without the consent of or notice to Seller [i.e. A[redacted]], notwithstanding anything to the contrary set forth in any payment instruction letter among the Seller, Buyer and/or any ACH processor.” Each of the debits presented to A[redacted] business bank account contained a descriptor referring to MCC and its phone number. Any questions or confusion about any of the ACH debits that MCC presented to the bank account could have been cleared up with a simple phone call. In fact, MCC made multiple efforts to contact the owner of A[redacted] to resolve the company’s breach of the agreement. MCC received no response form the owner. MCC has acted solely within the terms of the merchant agreement with A[redacted] and has only sought to collect what it is owed.

Bizfi Direct initiated a phone call to the merchant to follow up on an inquiry for business funding. The merchant sought to apply for funding, but due to a technical problem, our sales agents were not able to continue the process at that time. Our sales agents offered to call the merchant back in 30...

minutes to complete the application process, which the merchant accepted. Seeking to fulfill our commitment to promptly call the merchant back, our sales agents tried to contact the merchant multiple times (although we do not believe that 25 calls were made). These calls continued in part because we acted under the impression that the merchant was expecting our call. Due to the potentially sensitive nature of business funding, our sales team does not leave voice messages at this stage in the process. When a merchant asks to be added to Bizfi Direct's internal do-not-call list, we immediately seek to comply with their request. Nonetheless, it sometimes can take as long as 30 days for a request to take effect. During this time, merchants may continue to receive calls.Bizfi Direct would never intentionally engage in business practices that are harassing, inappropriate, or overly aggressive. In this case, the volume of calls that the merchant received, and her interaction with out Senior Funding Specialist, indicate a lapse in our business standards. We have reminded our sales staff that rude and overly aggressive sales tactics are unacceptable, and warned those directly involved in this situation that their such conduct will not be tolerated. We sincerely apologize for our conduct in this situation. The merchant has been added to our internal do-not-call list and will not be contacted again.

[redacted]I apologize for the inconvenience you've been caused. I have had reps reach our several times over the past week to attempt to communicate and resolve the issue but have been unable to reach you at the number you've provided. If you wish to discuss further please reach out to us at...

[redacted] or call us at ###-###-####.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# 11882710, and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 I did not sign up on any web...

page.  I did not give anyone authority to call me.  The business is in a conspiracy to defraud others by knowingly hiring this alleged third party to violate the DNC.   The links that the business has put up are false and fraudulent.  The Revdex.com should not post these links.  This is a case of the business being caught red handed in an illegal scam.  They are throwing and slinging mud because they cannot handle the truth.  I have do nothing wrong.  The business is operating a boiler room of scam telemarketers.  These are the facts and the business has chosen to not respond to the complaint.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
Anton Ewing