Complaint: [redacted] I am rejecting this response because: Dear Victor, I apologize that it has been a while for me to respond My world is very busy. Firstly, thank you for the reinstatementI appreciate that a lot. I do take issue with the accusations claimed against me 1) I have hosted FREE CLASSESSo out of the posts you claim how many were notices for free classes? 2) I posted Free Classes under Free Items and someone in the neighborhood reported me Repeatedly. 3) I posted in the classified for my services to the community (very different from advertising a used car for sale or the real estate posts I see regularly) and I was reported. 4) I offered advice to families about what to look for when seeking a professional music educator NOT FOR CLIENTS and I get reported 5) I went and created a business page and NO ONE in the feed can ever see it!! Unlike other platforms such as Facebook, so what’s the point? Now Victor, thankfully I have had positive responses of people seeking my services I have also been in my profession for years and am grateful for the community platform that NextDoor provides, however there is a fundamental philosophical dispute between the difference in someone connecting their vital service to the community and a random car salesmen. Your policies state no unsolicited posts however EVERY post is unsolicited which means this is left up to interpretation. Instead of someone simply hiding me for their newsfeed (as I would for something I don’t want to see) they are harassing me by reporting my postsThis is not random, it is targeted And furthermore your customer service department is near impossible to reach! I have spoken with many of my clients who use NextDoor and they share my frustrations with other things AND apparently according to Revdex.com we aren’t the only one. I am a fan of NextDoor and I hope that you guys have a long online life however your leads abusing their privileges, not using good discretion and injudiciously blocking people and deleting posts blankly, coupled with online customer support that is unreachable, will cause your company’s success to be limited and I would hate to see that happen. NextDoor is to connect the community to locally needed services according to your policies What is the difference between someone posting for themselves and someone else posting for them? Alright, I welcome your thoughts and I have now said my peace Please deal with your injudicious leads before they damage what your company wants. Warmest Regards, Aaron Sincerely,Aaron Jacobs
We apologize for the confusion on how to reach Nextdoor's support servicesTo directly address the issue, we have emailed Member at [redacted] on April 18, and asked him to provide samples of the content that he found to violate our GuidelinesOnce we hear back from Member, we will investigate and take action if the reported content violates any of our Guidelines In the future, Member can always contact us at [redacted] and we'll follow through on any issues he may bring to our attention
Nextdoor is a social network for neighbors to share locally relevant information and connect with their neighborsWith such a specific goal in mind we ask that all members abide by the Community Guidelines: [redacted] With over 150k neighborhoods around the US we can not actively monitor every neighborhood newsfeedTherefore we rely on our members to report any activity that they feel violates our GuidelinesThis member contacted Nextdoor Support on NOV 6TH, at 9:00AM to report the post that listed her license plate number and brought the post containing it to our attentionOn NOV 6TH, AT 2:50PM Nextdoor Support responded to all of her complaints about this post and informed her that we had taken action where our guidelines were violated by other membersAt that time the post was removed from the Newsfeed Following that event this member changed their profile name to a pseudonym which also expressly violates the Nextdoor GuidelinesWe placed her account on a temporary hold while we reached out to her to request permission to update and restore her account with her real nameShe has not agreed to that guideline at this time
Complaint: [redacted] I am rejecting this response because:I jumped thru all the hoops, signed people up, and still no gift card! They took at least months to respond to my complaint! I guess I will need to let everyone know of this unethical company Sincerely, [redacted]
On 3/09/2017, we received a report that member was violating our Community Guidelines on disagreement and conflictWe contacted the member on the same day, highlighting the member’s inappropriate messages and suspending her account until April 8, On March 27, 2017, member reached out to Nextdoor with her forum moderation issuesOn March 29, we responded to member and asked for examples of inappropriate moderation.Once member provides examples of inappropriate forum moderation, we will investigate and take action as appropriate on forum moderators’ accounts.Tell us why here
Nextdoor is a social network for neighbors to share locally relevant information and connect with their neighborsThis includes inviting their neighbors and people in their address book to joinThe letter this member describes is an option Nextdoor offers members to be able to send and print flyers to give to their neighbors Nextdoor does require that all members use their real names on our platform and the member that is discussed in this complaint joined Nextdoor using a fake nameThis was brought to our attention and the member was suspended on 11/24/for violating these Guidelines
Nextdoor members can deactivate their account by choosing the “Deactivate your account” option in the settings portion of their profileFor members that wish to have their account, personal information, and content permanently removed from Nextdoor, we ask members to reach out to us because account deletion cannot be undoneDue to the nature of our process, it may take up to days for Nextdoor to process an account deletion request Member contacted us by email on May 11, with a request to have her account permanently deletedOn May 12, 2017, Nextdoor permanently deleted Member’s account, which included her personal information and any content created on the platformWe closed this case as resolved because we fulfilled Member’s request to permanently delete her account
Nextdoor has an area of our site called the National Leads Forum, where we make it possible for Leads from across the country to share informationIt's purpose is to be a place for Leads to help other Leads be more effective in leading their neighborhood [redacted] ability to post publicly to the National Leads Forum was removed after she (and a number of other Leads from her area in Texas) abusively attacked one another because of disagreements over how to enforce Nextdoor's GuidelinesNot only are these types of attacks not helpful in supporting fellow Lead; they are actually tremendously destructive because they model exactly the opposite behavior that we want from LeadsAll of the participants in this abusive discussion (on both sides) had their ability to post removed Later, after [redacted] ability to post publicly was restored, rather than returning to use the Forum in the way it was intended, she instead used it to try and create more drama by complaining about having her ability to post being removed At that point Dottie was banned from the ForumWe will not consider allowing her to have access to the Forum again until later this year
Complaint: [redacted] I am rejecting this response because:nextdoor takes these comments out of context by failing to read the complete conversations and failing to recognize that my comments such as the examples you gave were not my words but rather said back to a trolling bully using HIS own words to respond, for example [redacted] bullied another woman who lost her dog and kept making jokes about it while she cried.when people asked him to stop and said he wasn't funny he told everyone his humor and wit were a sign of superior intelligence to which I gave the reply you showed, I said I hadn't seen any "comedic ability" which is his words in quotesThe person, [redacted] ***, shown in your above examples continuously calls me "Chuckles" and posts a red balloon so I responded, without his name, referring to the person with "little red balloon" [redacted] also kept posting images of flashlights and jokes about searching for lost dogs to the distraught woman who lost her dog which is why I said I could see he could spell flashlightIn the example with DM's post she was also telling [redacted] he wasn't funny and to stop and I was agreeing with her, she's my friend, and I agreed he thought he was funny but was notThe dates Nextdoor gave were examples just like these, I do not ever troll or instigate fightsI never abused the reporting system and fail to see any examples of any comments I reported that should not have beenNextdoor also has failed to address the real reason I was suspended which was a result of Lead [redacted] retaliation after she inappropriately sent me private messages in a row as she got madder and abused her power at which time, exactly, my account abruptly shut down despite the fact I wasn't being inappropriate back to herNextdoor has cherry picked these examples and left out most of the relevant facts necessary to make a fair professional appropriate decision which seems to make a case for Nextdoor using prejudicial treatment of its customers which I believe is a violation of the law and my rightsAs for giving me a choice to "reply or agree to these conditions" before reinstating my account, they have not done thatThey should be investigated for their actionsThank you Sincerely, [redacted] ***
Complaint: [redacted] I am rejecting this response because: The response does not address the complaintIt does not refer to the way the purchase was advertised nor that in a post sales survey in the first question they offer a response that indicates this is a widespread problem and they are knowingly and willfully misrepresenting the exclusive nature of the advertising. In addition, in the advertising terms and member agreement is does not state that multiple spots will be sold [redacted] I submit that the business knows it is misleading consumers and proof is in the post purchase survey Sincerely,Adam [redacted]
On March 5, 2017, an account was registered under the name “ [redacted] ***” with the email address “ [redacted] @gmail.com”On March 31, 2017, we reached out to Ms [redacted] to see if the registered individual intended to create a Nextdoor account and if they are authorized to use the “ [redacted] @gmail.com” addressOn that same day, Ms [redacted] confirmed that neither herself nor [redacted] intended to create a Nextdoor accountBased on Ms [redacted] , we deactivated the account registered to “ [redacted] @gmail.com”
Complaint: [redacted] I am rejecting this response because: It is fraud - they created an account for me and then somehow decided that it is verifiedI never asked to create an account - they created if for me and then made it as verified.Sincerely, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to meSincerely, Janel [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, Julia [redacted]
Our team received reports from members of Mr [redacted] 's neighborhood of posts and behavior that violates Nextdoor's Community Guidelines on January 1st, and for multiple days afterwards: [redacted] Our team then reached out to Mr [redacted] about these violations and sent warnings on January 2nd 2017, January 18th, 2017, and finally after these warnings his account was limited and his voluntary Lead status was removed due to not exhibiting the traits of a Nextdoor Lead: [redacted] Based on the complaints we received, as well as the continued and repeated violations of Nextdoor's Community Guidelines and other policies, Mr [redacted] s account will remain on hold until he has determined that he's willing to make a good faith effort to amend his behavior to abide by the Community Guidelines.
Nextdoor Leads are volunteers within the neighborhood who helped create the Nextdoor community in the neighborhood they live inThey are responsible for inviting and welcoming new neighbors, answering general questions about the platform, keeping conversations civil and when members violate our Community Guidelines they can report and remove that contentOne of those violations is self promotionMembers are not allowed to post about their businesses on the Nextdoor newsfeed When this specific issue was brought to our attention by the complainant in our Help Center, we researched the issue and found that the Leads in question were allowing members to self-promote in their communitiesNextdoor support then reached out to those Leads to discuss how to properly interpret the guidelinesNextdoor Support also removed the self promotional posts from the newsfeedNextdoor support also discussed the issue that several neighbors felt threatened and bullied by the member in question and highlighted the area’s of our Guidelines that deal with threats of safety
Nextdoor is a social network for neighbors to share locally relevant information and connect with their neighborsWith such a specific goal in mind we ask that all members abide by the Community Guidelines: [redacted] With over 150k neighborhoods around the US we can not actively monitor every neighborhood newsfeedTherefore we rely on our volunteer Leads to report and take action any activity that they feel violates our Guidelines If a Lead has taken action that violates our Guidelines we ask that our Members contact us directly to discuss these actions so that we can verify and follow up with the LeadsI have reached out to this member to get further details about what they feel their Lead has been doing Tell us why here
Complaint: [redacted] I am rejecting this response because: I wrote apologizing AND agreeing to abide by the guidelines I had thought I was abiding by already It was a NextDoor customer service person who suggested I post in the calendar but did not clearly state to make sure it is not on the main newsletter I am learning as it seems many folks on NextDoor are frequently confused secondly I have a business page as well Thirdly as I’ve stated many times I am not a Business but a neighborhood service However I will continue to try to use the guidelines appropriately however they are very obscure and vague, left to public disgression of people who like you or don’t like you for unknown reasons, which is to me a big flaw in the guidelines Zero corporate oversight It has now been over a week since I wrote and no response directly from their offices Lastly, the only reason it appears I have so many posts is because in the beginning my posts kept disappearing and I did not understand fully why so I was ignorantly reposting Finaly, please unblock my account Thanks, Aaron Sincerely,Aaron [redacted]
Nextdoor is a social network for neighbors to share locally relevant information and connect with their neighborsWith such a specific goal in mind we ask that all members abide by the Community Guidelines: [redacted] b_id= These Guidelines include rules about using your real name Every neighbor signs in using their real first and last name, just like they'd introduce themselves in person.Using your real name (and not an alias, pseudonym, or abbreviation) helps to build trust among neighborsThis leads to better communication and fosters a stronger community Keep in mind that our Member Agreement requires that members use their real name Accounts with fake names are automatically suspended from Nextdoor in order to limit possible fake accounts exposure to the neighborhood news feed and directory until either the real name is ascertained or until the member provides proof of their name This members account was updated to reflect her real name and restored to full access on 5/20/
Nextdoor Support wants all of its members to feel welcome, safe, and respected when using NextdoorTo that end, we take all reports about violations of our Guidelines seriously, including reports about forum moderators inappropriately exercising their privilegesBecause Member has not yet provided specific examples of inappropriate conduct by forum moderators, we could not move forward with an investigation.Once Member follows up with examples of inappropriate conduct, such as pictures of messages or links to those messages, we will investigate and take disciplinary action as appropriateDisciplinary action for inappropriate exercise of forum moderator privileges can include reaching out with a warning, removal of moderator status, and account suspension
Complaint: [redacted] I am rejecting this response because: Dear Victor, I apologize that it has been a while for me to respond My world is very busy. Firstly, thank you for the reinstatementI appreciate that a lot. I do take issue with the accusations claimed against me 1) I have hosted FREE CLASSESSo out of the posts you claim how many were notices for free classes? 2) I posted Free Classes under Free Items and someone in the neighborhood reported me Repeatedly. 3) I posted in the classified for my services to the community (very different from advertising a used car for sale or the real estate posts I see regularly) and I was reported. 4) I offered advice to families about what to look for when seeking a professional music educator NOT FOR CLIENTS and I get reported 5) I went and created a business page and NO ONE in the feed can ever see it!! Unlike other platforms such as Facebook, so what’s the point? Now Victor, thankfully I have had positive responses of people seeking my services I have also been in my profession for years and am grateful for the community platform that NextDoor provides, however there is a fundamental philosophical dispute between the difference in someone connecting their vital service to the community and a random car salesmen. Your policies state no unsolicited posts however EVERY post is unsolicited which means this is left up to interpretation. Instead of someone simply hiding me for their newsfeed (as I would for something I don’t want to see) they are harassing me by reporting my postsThis is not random, it is targeted And furthermore your customer service department is near impossible to reach! I have spoken with many of my clients who use NextDoor and they share my frustrations with other things AND apparently according to Revdex.com we aren’t the only one. I am a fan of NextDoor and I hope that you guys have a long online life however your leads abusing their privileges, not using good discretion and injudiciously blocking people and deleting posts blankly, coupled with online customer support that is unreachable, will cause your company’s success to be limited and I would hate to see that happen. NextDoor is to connect the community to locally needed services according to your policies What is the difference between someone posting for themselves and someone else posting for them? Alright, I welcome your thoughts and I have now said my peace Please deal with your injudicious leads before they damage what your company wants. Warmest Regards, Aaron Sincerely,Aaron Jacobs
We apologize for the confusion on how to reach Nextdoor's support servicesTo directly address the issue, we have emailed Member at [redacted] on April 18, and asked him to provide samples of the content that he found to violate our GuidelinesOnce we hear back from Member, we will investigate and take action if the reported content violates any of our Guidelines In the future, Member can always contact us at [redacted] and we'll follow through on any issues he may bring to our attention
Nextdoor is a social network for neighbors to share locally relevant information and connect with their neighborsWith such a specific goal in mind we ask that all members abide by the Community Guidelines: [redacted] With over 150k neighborhoods around the US we can not actively monitor every neighborhood newsfeedTherefore we rely on our members to report any activity that they feel violates our GuidelinesThis member contacted Nextdoor Support on NOV 6TH, at 9:00AM to report the post that listed her license plate number and brought the post containing it to our attentionOn NOV 6TH, AT 2:50PM Nextdoor Support responded to all of her complaints about this post and informed her that we had taken action where our guidelines were violated by other membersAt that time the post was removed from the Newsfeed Following that event this member changed their profile name to a pseudonym which also expressly violates the Nextdoor GuidelinesWe placed her account on a temporary hold while we reached out to her to request permission to update and restore her account with her real nameShe has not agreed to that guideline at this time
Complaint: [redacted] I am rejecting this response because:I jumped thru all the hoops, signed people up, and still no gift card! They took at least months to respond to my complaint! I guess I will need to let everyone know of this unethical company Sincerely, [redacted]
On 3/09/2017, we received a report that member was violating our Community Guidelines on disagreement and conflictWe contacted the member on the same day, highlighting the member’s inappropriate messages and suspending her account until April 8, On March 27, 2017, member reached out to Nextdoor with her forum moderation issuesOn March 29, we responded to member and asked for examples of inappropriate moderation.Once member provides examples of inappropriate forum moderation, we will investigate and take action as appropriate on forum moderators’ accounts.Tell us why here
Nextdoor is a social network for neighbors to share locally relevant information and connect with their neighborsThis includes inviting their neighbors and people in their address book to joinThe letter this member describes is an option Nextdoor offers members to be able to send and print flyers to give to their neighbors Nextdoor does require that all members use their real names on our platform and the member that is discussed in this complaint joined Nextdoor using a fake nameThis was brought to our attention and the member was suspended on 11/24/for violating these Guidelines
Nextdoor members can deactivate their account by choosing the “Deactivate your account” option in the settings portion of their profileFor members that wish to have their account, personal information, and content permanently removed from Nextdoor, we ask members to reach out to us because account deletion cannot be undoneDue to the nature of our process, it may take up to days for Nextdoor to process an account deletion request Member contacted us by email on May 11, with a request to have her account permanently deletedOn May 12, 2017, Nextdoor permanently deleted Member’s account, which included her personal information and any content created on the platformWe closed this case as resolved because we fulfilled Member’s request to permanently delete her account
Nextdoor has an area of our site called the National Leads Forum, where we make it possible for Leads from across the country to share informationIt's purpose is to be a place for Leads to help other Leads be more effective in leading their neighborhood [redacted] ability to post publicly to the National Leads Forum was removed after she (and a number of other Leads from her area in Texas) abusively attacked one another because of disagreements over how to enforce Nextdoor's GuidelinesNot only are these types of attacks not helpful in supporting fellow Lead; they are actually tremendously destructive because they model exactly the opposite behavior that we want from LeadsAll of the participants in this abusive discussion (on both sides) had their ability to post removed Later, after [redacted] ability to post publicly was restored, rather than returning to use the Forum in the way it was intended, she instead used it to try and create more drama by complaining about having her ability to post being removed At that point Dottie was banned from the ForumWe will not consider allowing her to have access to the Forum again until later this year
Complaint: [redacted] I am rejecting this response because:nextdoor takes these comments out of context by failing to read the complete conversations and failing to recognize that my comments such as the examples you gave were not my words but rather said back to a trolling bully using HIS own words to respond, for example [redacted] bullied another woman who lost her dog and kept making jokes about it while she cried.when people asked him to stop and said he wasn't funny he told everyone his humor and wit were a sign of superior intelligence to which I gave the reply you showed, I said I hadn't seen any "comedic ability" which is his words in quotesThe person, [redacted] ***, shown in your above examples continuously calls me "Chuckles" and posts a red balloon so I responded, without his name, referring to the person with "little red balloon" [redacted] also kept posting images of flashlights and jokes about searching for lost dogs to the distraught woman who lost her dog which is why I said I could see he could spell flashlightIn the example with DM's post she was also telling [redacted] he wasn't funny and to stop and I was agreeing with her, she's my friend, and I agreed he thought he was funny but was notThe dates Nextdoor gave were examples just like these, I do not ever troll or instigate fightsI never abused the reporting system and fail to see any examples of any comments I reported that should not have beenNextdoor also has failed to address the real reason I was suspended which was a result of Lead [redacted] retaliation after she inappropriately sent me private messages in a row as she got madder and abused her power at which time, exactly, my account abruptly shut down despite the fact I wasn't being inappropriate back to herNextdoor has cherry picked these examples and left out most of the relevant facts necessary to make a fair professional appropriate decision which seems to make a case for Nextdoor using prejudicial treatment of its customers which I believe is a violation of the law and my rightsAs for giving me a choice to "reply or agree to these conditions" before reinstating my account, they have not done thatThey should be investigated for their actionsThank you Sincerely, [redacted] ***
Complaint: [redacted] I am rejecting this response because: The response does not address the complaintIt does not refer to the way the purchase was advertised nor that in a post sales survey in the first question they offer a response that indicates this is a widespread problem and they are knowingly and willfully misrepresenting the exclusive nature of the advertising. In addition, in the advertising terms and member agreement is does not state that multiple spots will be sold [redacted] I submit that the business knows it is misleading consumers and proof is in the post purchase survey Sincerely,Adam [redacted]
On March 5, 2017, an account was registered under the name “ [redacted] ***” with the email address “ [redacted] @gmail.com”On March 31, 2017, we reached out to Ms [redacted] to see if the registered individual intended to create a Nextdoor account and if they are authorized to use the “ [redacted] @gmail.com” addressOn that same day, Ms [redacted] confirmed that neither herself nor [redacted] intended to create a Nextdoor accountBased on Ms [redacted] , we deactivated the account registered to “ [redacted] @gmail.com”
Complaint: [redacted] I am rejecting this response because: It is fraud - they created an account for me and then somehow decided that it is verifiedI never asked to create an account - they created if for me and then made it as verified.Sincerely, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to meSincerely, Janel [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, Julia [redacted]
Our team received reports from members of Mr [redacted] 's neighborhood of posts and behavior that violates Nextdoor's Community Guidelines on January 1st, and for multiple days afterwards: [redacted] Our team then reached out to Mr [redacted] about these violations and sent warnings on January 2nd 2017, January 18th, 2017, and finally after these warnings his account was limited and his voluntary Lead status was removed due to not exhibiting the traits of a Nextdoor Lead: [redacted] Based on the complaints we received, as well as the continued and repeated violations of Nextdoor's Community Guidelines and other policies, Mr [redacted] s account will remain on hold until he has determined that he's willing to make a good faith effort to amend his behavior to abide by the Community Guidelines.
Nextdoor Leads are volunteers within the neighborhood who helped create the Nextdoor community in the neighborhood they live inThey are responsible for inviting and welcoming new neighbors, answering general questions about the platform, keeping conversations civil and when members violate our Community Guidelines they can report and remove that contentOne of those violations is self promotionMembers are not allowed to post about their businesses on the Nextdoor newsfeed When this specific issue was brought to our attention by the complainant in our Help Center, we researched the issue and found that the Leads in question were allowing members to self-promote in their communitiesNextdoor support then reached out to those Leads to discuss how to properly interpret the guidelinesNextdoor Support also removed the self promotional posts from the newsfeedNextdoor support also discussed the issue that several neighbors felt threatened and bullied by the member in question and highlighted the area’s of our Guidelines that deal with threats of safety
Nextdoor is a social network for neighbors to share locally relevant information and connect with their neighborsWith such a specific goal in mind we ask that all members abide by the Community Guidelines: [redacted] With over 150k neighborhoods around the US we can not actively monitor every neighborhood newsfeedTherefore we rely on our volunteer Leads to report and take action any activity that they feel violates our Guidelines If a Lead has taken action that violates our Guidelines we ask that our Members contact us directly to discuss these actions so that we can verify and follow up with the LeadsI have reached out to this member to get further details about what they feel their Lead has been doing Tell us why here
Complaint: [redacted] I am rejecting this response because: I wrote apologizing AND agreeing to abide by the guidelines I had thought I was abiding by already It was a NextDoor customer service person who suggested I post in the calendar but did not clearly state to make sure it is not on the main newsletter I am learning as it seems many folks on NextDoor are frequently confused secondly I have a business page as well Thirdly as I’ve stated many times I am not a Business but a neighborhood service However I will continue to try to use the guidelines appropriately however they are very obscure and vague, left to public disgression of people who like you or don’t like you for unknown reasons, which is to me a big flaw in the guidelines Zero corporate oversight It has now been over a week since I wrote and no response directly from their offices Lastly, the only reason it appears I have so many posts is because in the beginning my posts kept disappearing and I did not understand fully why so I was ignorantly reposting Finaly, please unblock my account Thanks, Aaron Sincerely,Aaron [redacted]
Nextdoor is a social network for neighbors to share locally relevant information and connect with their neighborsWith such a specific goal in mind we ask that all members abide by the Community Guidelines: [redacted] b_id= These Guidelines include rules about using your real name Every neighbor signs in using their real first and last name, just like they'd introduce themselves in person.Using your real name (and not an alias, pseudonym, or abbreviation) helps to build trust among neighborsThis leads to better communication and fosters a stronger community Keep in mind that our Member Agreement requires that members use their real name Accounts with fake names are automatically suspended from Nextdoor in order to limit possible fake accounts exposure to the neighborhood news feed and directory until either the real name is ascertained or until the member provides proof of their name This members account was updated to reflect her real name and restored to full access on 5/20/
Nextdoor Support wants all of its members to feel welcome, safe, and respected when using NextdoorTo that end, we take all reports about violations of our Guidelines seriously, including reports about forum moderators inappropriately exercising their privilegesBecause Member has not yet provided specific examples of inappropriate conduct by forum moderators, we could not move forward with an investigation.Once Member follows up with examples of inappropriate conduct, such as pictures of messages or links to those messages, we will investigate and take disciplinary action as appropriateDisciplinary action for inappropriate exercise of forum moderator privileges can include reaching out with a warning, removal of moderator status, and account suspension