Nextiva, Inc.

We sincerely apologize for the inconveniences [redacted] experienced. At Nextiva, we are highly committed to our customers and the ease of use our services is a top priority. Based on the desired settlement and the discussion between [redacted] and Thomasina C. (a Nextiva...

representative), we have issued a service credit of two months and shipped a Nextiva Fax Bridge. At this time, we believe this matter has been resolved.If [redacted] ever has any questions or concerns, he may contact me directly.[redacted]
[redacted]
[redacted]
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Would anyone accept this response?In an effort to comply with Customer Proprietary Network Information (CPNI) and FCC requirements, we cannot share details regarding this matter via this method of communication.If you ever have any questions or concerns, please contact me directly.Yaniv M[redacted]Nextiva (www.Nextiva.com)8800 East Chaparral Road Suite 300Scottsdale, AZ 85250p. 480.304.5030

We sincerely apologize for the inconveniences Mr. [redacted] experienced. At Nextiva, we are highly committed to our customers and an amazing user experience is a top priority. In an effort to comply with Customer Proprietary Network Information (CPNI) and FCC requirements, we cannot share...

details regarding this matter via this method of communication.If Mr. [redacted] ever has any questions or concerns, he may contact me directly.Yaniv M[redacted]Nextiva (www.Nextiva.com)8800 East Chaparral Road Suite 300Scottsdale, AZ 85250p. ###-###-####

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

We sincerely apologize for the inconveniences Mr. [redacted] experienced. At Nextiva, we are highly committed to our customers and the ease of use our services is a top priority. According to conversations between [redacted] and [redacted] (with Nextiva) following this Revdex.com...

complaint; it has been brought to our attention that this matter has been resolved.
We are interested in ensuring that Mr. [redacted] is consistently pleased with the level of service delivered by Nextiva. If Mr. [redacted] ever has any questions or concerns, he may contact [redacted] or I directly.
[redacted]
Nextiva ([redacted])
[redacted]
[redacted]
p. ###-###-####

We sincerely apologize for the inconveniences Miss [redacted] experienced. At Nextiva, we are highly committed to our customers and an amazing user experience is a top priority. In an effort to comply with Customer Proprietary Network Information (CPNI) and FCC requirements, we cannot share...

account details regarding this matter via this method of communication.If Miss [redacted] ever has any questions or concerns, she may contact me directly.Yaniv M[redacted]Nextiva (www.Nextiva.com)8800 East Chaparral Road Suite 300Scottsdale, AZ 85250p. ###-###-####

We sincerely apologize for the inconveniences Rhett Ermis experienced. At Nextiva, we are highly committed to our customers and an amazing user experience is a top priority. In an effort to comply with Customer Proprietary Network Information (CPNI) and FCC requirements, we cannot share details...

regarding this matter via this method of communication.If Rhett Ermis ever has any questions or concerns, please contact me directly.Yaniv M[redacted]Nextiva (www.Nextiva.com)8800 East Chaparral Road Suite 300Scottsdale, AZ 85250p. 480.304.5030

We sincerely apologize for the inconveniences [redacted] experienced. At Nextiva, we are highly committed to our customers and an amazing user experience is a top priority. In an effort to comply with Customer Proprietary Network Information (CPNI) and FCC requirements, we cannot share details...

regarding this matter via this method of communication.If [redacted] ever has any questions or concerns, I can be contact me directly via phone at ###-###-####.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

We sincerely apologize for the inconveniences Mr. [redacted] experienced. At Nextiva, we are highly committed to our customers and an amazing user experience is a top priority. In an effort to comply with Customer Proprietary Network Information (CPNI) and FCC requirements, we cannot share...

details regarding this matter via this method of communication.If Mr. [redacted] ever has any questions or concerns, he may contact me directly at [redacted].

We sincerely apologize for the inconveniences Mr. [redacted] experienced. At Nextiva, we are highly committed to our customers and an amazing user experience is a top priority. In an effort to comply with Customer Proprietary Network Information (CPNI) and FCC requirements, we cannot share details...

regarding this matter via this method of communication.If Mr. [redacted] ever has any questions or concerns, I can be contact me directly via phone at [redacted].

I will contact the FCC to discover why Nextiva can't discuss a pricing issue via this forum. Nextiva charged for a period of service in full that was intentionally not delivered.

We sincerely apologize for the inconveniences Mr. [redacted] experienced. At Nextiva, we are highly committed to our customers and an amazing user experience is a top priority. In an effort to comply with Customer Proprietary Network Information (CPNI) and FCC requirements, we cannot...

share details regarding this matter via this method of communication.If Mr. [redacted] ever has any questions or concerns, he may contact me directly.Yaniv M[redacted]Nextiva (www.Nextiva.com)[redacted]
[redacted]p. [redacted]

Once again, we sincerely apologize for the inconveniences Mr. [redacted] experienced. Since FCC regulations prohibit us sharing customer information over a public channel, we cannot share details regarding this account.If Mr. [redacted] ever has any questions or concerns, he may contact me directly.

We sincerely apologize for the inconveniences you experienced. At Nextiva, we are highly committed to our customers and an amazing user experience is a top priority. In an effort to comply with Customer Proprietary Network Information (CPNI) and FCC requirements, we cannot share details...

regarding this matter via this method of communication.If you ever have any questions or concerns, please contact me directly.Yaniv M[redacted]Nextiva (www.Nextiva.com)8800 East Chaparral Road Suite 300Scottsdale, AZ 85250p. ###-###-####

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Nextiva provides a great product and service and the price is right. The team is very responsive. Many thanks.

I was recommended Nextiva by a business partner who has had them for some years. Very happy he did so because we had a pretty terrible experience with our last provider. Our last provider had a billing department that was unorganized and they made you feel as though the issues were your own fault! Nextiva is complete peace of mind in terms of their billing system and their product. Nextiva has been great for us and was a pretty easy switch. They are 100% worth a shot. They really work with you to make sure your service is set up how you like it.