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Nintendo of America Inc

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Nintendo of America Inc Reviews (96)

We did speak and was told I would recieve an email with the address to send item back. Yet, I have not got the email  yet.
Business Bureau:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

To whom it may concern: Nintendo quickly and kindly addressed the original complaint in complaint number [redacted]. They have offered the requested refund, and I wish to withdraw/close my complaint with the Revdex.com. Thank you. Sincerely, [redacted]

To whom it may concern regarding Case Number [redacted], for Mr. [redacted] We spoke to [redacted] on September 11th and provided a resolution.
Should [redacted] have further questions or concerns, we hope he will call our Consumer Service Department at 1-800-255-3700. We are open every day from 6...

am to 7pm, PST. Our goal is to provide outstanding service and when we fail, it's very important that we do what we can to come to a mutually satisfying resolution. We welcome your business and appreciate the opportunity to be of assistance.
Sincerely,Nintendo of America Inc.Rebecca J[redacted]Team Leader

To whom it may concern regarding Case Number [redacted], for MRS. [redacted]. We spoke to [redacted] and came to a satisfactory resolution.
 Should [redacted] have further questions or concerns, we hope she will call our Consumer Service Department at [redacted]. We are open every day from 6 am...

to 7pm, PST. Our goal is to provide outstanding service and when we fail, it's very important that we do what we can to come to a mutually satisfying resolution. We welcome your business and appreciate the opportunity to be of assistance.
Sincerely,Nintendo of America Inc.Derek C[redacted]Consumer Support Advisor

To whom it may concern regarding Case Number [redacted], for Mr. [redacted]. We spoke to [redacted] today on 2/20 and found a resolution for him.Should [redacted] have further questions or concerns, we hope he will call our Consumer Service Department at 1-800-255-3700. We are open every day from 6...

am to 7pm, PST. Our goal is to provide outstanding service and when we fail, it's very important that we do what we can to come to a mutually satisfying resolution. We welcome your business and appreciate the opportunity to be of assistance.Sincerely, Nintendo of America Inc.Rebecca J[redacted]Consumer Support Team Leader

To whom it may concern regarding Case Number [redacted], for Mr. [redacted].
We have attempted to reach Mr. [redacted] on 3/5, 3/6 and 3/10, and sent follow-up emails requesting that Mr. [redacted] call us on 3/6 and 3/10 so that we may provide him with a resolution. As we need speak to Mr. [redacted],...

we ask that he call us at 1-877-803-3676. We're available to take his call seven days a week (except for major holidays) between the hours of 6:00am and 7:00pm Pacific time. The reference # is [redacted]
Sincerely,Nintendo of America Inc.Rebecca J[redacted]

To whoever it may concern regarding case #[redacted] for Mr. [redacted]. We have attempted to reach [redacted] on two occasions (8/23 and 9/3) but have been unsuccessful, as we are not able to leave a message. An email was sent on 8/23 asking that he call us. We would like to speak to [redacted] about...

this situation, and ask that he contact us at 1-877-803-3676  at his earliest convenience. We are available seven days a week from 6am to 7pm Pacific time. His reference number is [redacted]. Sincerely,Rebecca J[redacted]Nintendo of AmericaConsumer Support Team Leader

To whom it may concern regarding case number [redacted].We spoke to [redacted] on 4/27 and resolved his situation.  We consider this matter closed.Should [redacted] have further questions or concerns, we hope he will call our Consumer Service Department at 1-800-255-3700. We are open every day from 6 am to 7...

pm, PST. Our goal is to provide outstanding service and when we fail, it's very important that we do what we can to come to a mutually satisfying resolution.  Sincerely, Nintendo of America Inc.Rebecca J[redacted]Consumer Support Team Leader

We spoke with Mr. [redacted] this morning and believe we have reached an agreeable resolution.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

We spoke with Mr. [redacted] about his request on 2/7/17.  His purchase was made through the Google Play store, so we are unable to process a refund because the purchase wasn't made through us.  We offered some suggestions for working with Google to secure a refund, and invited him to get back...

in touch with us if he is unable to reach a resolution with the retailer.

Regarding case number [redacted], we have processed a refund for the shipping charge on Mr. [redacted]’* original part order.
If there are any other issues or concerns, please let us know.
Sincerely,Nintendo of America,Neil W[redacted]

To whom it may concern regarding Case Number [redacted], for Mr. [redacted].We spoke to Mr. [redacted] on 4/30 and came to a mutually agreeable solution. Should Mr. [redacted] have further questions or concerns, we hope he will call our Consumer Service Department at [redacted] We are open every day...

from 6 am to 7pm, PST. Our goal is to provide outstanding service and when we fail, it's very important that we do what we can to come to a mutually satisfying resolution. We welcome your business and appreciate the opportunity to be of assistance.Sincerely,Nintendo of America Inc.[redacted]Consumer Support Advisor

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Regarding complaint ID [redacted]. Thank you for your interest in the Super Nintendo Entertainment System: Super NES Classic Edition. Consumer reaction to this system has been overwhelmingly positive. We know that not everyone who wanted to preorder one has been able to. However, the...

good news is that a significant amount of additional systems will be shipped to stores for launch day and throughout the balance of the calendar year, meaning there will be other opportunities to get one.As we get closer to the September 29 launch date, please keep an eye on your favorite retailers. You can find more info about where Nintendo products are sold on our official site (http://www.nintendo.com/consumer/retail/). Best regards,Neil W.Nintendo of America Inc.

Hi, In reference to the below complaint, Nintendo has contacted me and resolved the issue completely to my satisfaction. I'm not sure if it was through the Revdex.com, but this matter can be closed.   Thank you, [redacted]

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