Nisus Corporation

HSBC issued $9,credit cards to both my spouse (Wayne ***) and I when we never applied for the cardsWe area also *** *** card holdersOur neighbors, also *** *** card holders, also received HSBC credit cards on the same exact day, with the same exact credit limitThey never applied for those credit cards either
We feel that our personal info was breached and that HSBC or some*** tied to HSBC is illegally sending credit cards to individuals who never applied for them via their website

I tried twice to get HSBC to deliver my 1099-Interest form by US Mail by calling customer service at *** *** *** Both times, I was put on hold for long periods of time, transferred to another deptand was finally told I need to personally go to a local branch to retrieve it My account is now closed and I don't have online access I never created an online account to begin with, so I cannot access this information online I have spent much time on this matter, and HSBC has failed to assist me I need this document to file my taxes

I am refinancing my house and my current lender has requested a pay off statement at the end of the year from HSBCHSBC complaint about my spouses signature that it not matches on the mortgage loan and instead of a electronic signature it has to be a live signatureSo my current lender sent over to HSBC a court order showing that my spouses name has legally changed and a live signature to request a mortgage payoff to be sent to *** *** Processing Supervisor *** *** ***, CorpDBA Total Lending Concepts Office *** Direct *** this was acknowledge by HSBC finally on 1/11/after it was sent a week prior to them via faxMy current lender called HSBC multiple time and gets the run around and incorrect information on the situationHSBC again tells them the request has been again rejectedWhen I call in they tell me the request has been approved but not worked on by the dept which does the pay offsAdditionally on 1/11/I sent personal

WE originally had a mortgage through this company they are claiming we owe 18,in a deferred interest that we signed
for, but will not send me proof of such a documentI am trying to refi with another company and they will not close
until they can prove we do not owe thisthis loan was sold too *** MORTAGE LOAN#***
I have asked for over times Its been year I am still trying to close on my new mortageand have had to pay for appraisals in
the meantime, costing me monetMy husband and I did not sign any type of paperwork

HSBC Bank USA NA was my mortgage lender for a number of years, effective 10/1/my mortgage and Escrow account was transferred to a new lender, *** Mortgage LLC At the time of the loan transfer HSBC did not have a copy of my October City School Tax bill from *** County, they received the bill electronically on 10/11/2016, days after the loan was transferred to the new lender As of, 10/19/2016, the new lender was never provided with the City School Tax billing information to make the payment on my taxes due 10/31/ HSBC Failed to provide the billing information after the loan had been transferred and failed to notify the City School Tax department in a reasonable time to of the new lenders billing address

Credit card was blocked without notice Tried to call customer service for assistance in unblocking that card Spent hours total on hold, with no resolution I was transferred several times, put on hold for 2+ hours and still cannot access my card

I made a purchase with my HSBC credit card, but cancelled the order with the merchantMerchant accepted the cancellation
Then I received an email nearly a month later from the merchant: " FWT-Sales sales@***.com Thu 5/31/2018, 8:AM Hello, I am reaching out to let you know that today we tried processing a refund for your order with us, and the transaction was declinedThere has been a very big push on the Credit Card processors to not do business with companies who sell firearms, and they are not allowing us to process refunds at this timeThis has caused a huge problem for us as well as our valued customers, and we apologize for the inconvenienceSince we are unable to process the refunds through the Credit Card processer we kindly ask that your credit card company cancels this transaction for your orderWe know that this could negatively affect our company, but unfortunately our hands are tiedWe are so very sorry Thank you for your understandingWe hope that you hav

In we filed bankruptcy while our Mortgage was with HSBC Bank, we did not reaffirm on our second mortgage but it is still showing as a lien on our property I have tried several times to get in contact with them to have the lien removed, I cannot seem to get the correct phone number, department or person to get the error corrected I mailed a letter to the address I was instructed could assist, which is listed in the complaint and have had no response from them, tis he letter was mailed February 12, I would just like for someone from the business to contact me and take care of the issue
I am not sure if you can help but I am out of options
Thanks in advance

On 3/18/18, my checking account was double billed $by a merchantThe two $transactions were taken from my checking account with HSBC on 3/20/leaving my checking account overdrawn by $On 3/21/18, HSBC took $from my select line of credit as an over draft and charged me a $transaction fee
I called HSBC to dispute the double $charges and was credited back one charge of $on 3/29/I was told to call back after the credit was made to discuss the overdraft charge
I called today, 4/11/I was told that I would not be credited back the transaction fee of $because they already did me the courtesy of crediting me the mistaken double charge of $because the merchant had double charged meI find this action predatoryI never would have needed the $overdraft if I hadn’t been double billed to begin withNow HSBC is making money off of me for the mistake of the merchant

A payment of $was made on 6/On 6/HSBC took the money from my *** checking accountIt has still not been applied to my account as of 7/
HSBC states that payment will be applied same day but may take 2-business days to appear onlineI can see the payment posted but yet HSBC says it is on hold and won't apply it to my accountHSBC withdrew the money from my *** checking account on 6/They cannot provide any reason as to why they have not applied the money they took from me to my accountIt has now been days and business days since I made the payment

I previously had loans from this business The home equity loan was charged off at some point in or I have now sold my home and need the paperwork for closing that discharges the loan from the title
I have requested this paperwork since 6/14/ It was supposedly mailed on 6/or 6/after many phone calls to attempt to acquire itThey refuse to fax or scan or email and will not deal with anything but regular mailThis has held up the sale and closing on the property for weeks and can possibly affect the sale altogether, with the buyer not wanting to wait any longer
This was explained thoroughly to the dept each time we called, with no changeThey even refused a prepaid envelope from my attorney
I don't have high expectations for this companyBut I do expect them to do the right thing for a customer and not be obstructive

In we filed bankruptcy while our Mortgage was with HSBC Bank, we did not reaffirm on our second mortgage but it is still showing as a lien on our property I have tried several times to get in contact with them to have the lien removed, I cannot seem to get the correct phone number, department or person to get the error corrected I mailed a letter to the address I was instructed could assist, which is listed in the complaint and have had no response from them, tis he letter was mailed February 12, I would just like for someone from the business to contact me and take care of the issue
I am not sure if you can help but I am out of options
Thanks in advance

I checked my credit and saw that there was a fraud account on my credit report I sent over my police report and *** AFFDAVIT to hsbc bank and let them know this was a fraud account still to this day only got letter from them and was not saying much they are breaking the law and not helping people in my situation this is a fraud accountI also just got a notice that the account is now charged off and is ruining my credit they will now be held liable for the damage they did to my credit

My account shows an "Outstanding Lender Advanced Balance" of $that has actually already been paid in full
I paid the taxes to my taxing authority in and so did HFC
However, HFC has already received back the taxes they paid from my taxing authorityAccording to their own tax department, they received back their funds on 4/24/
But they have failed to credit this back to my account, so my account still shows an open"Outstanding Lender Account Balance" of $
I have contacted HFC customer service department regarding this on 10/28/2015, 1/5/2016, 2/18/and again on 2/22/I am always informed that HFC confirms they have received back the funds from my taxing authority and they will get this Open "Outstanding Lender Account Balance" removed from my account But each time they fall short of actually getting this removed or resolved

Before HSBC took over Beneficial Corp the loan was for $11,and they recorded with SF county as a lien on 9/7/The loan was dated/signed by Eugenie *** on 9/2/
This lien was paid off and HSBC never recorded the release of lien

Avoiding foreclosure; it appears HSBC is not following the guideline outlined in the Settlement agreement with the Attorney General They have not discussed any type of loan modification with me, although I've repeatedly asked The Loss Mitigation offer they've provided is "a short sale or Deed in lieu of foreclosure" neither of these is acceptable, I want to keep my home I fell behind because I had a heart attack and was out of work I'd like to work something out that's acceptable to both parties

I have cash reward money coming to me In order to get this you have to go through many avenues I have tried several times to redeem these credits by subtracting this from my balance I have talked to several people, none of whom can help me out They give me a ONE-TIME access code, which leads me to a DEAD END I DON'T WANT to have to work this hard to get my cash rewardsWith other credit card companies, you call once and they mail a check out to you or subtract it from the balance

Complaint taken over the phone by Revdex.com Staff (AI) Consumer states that her and husband have been making payments on their consolidated mortgage loan and that they have been over paying for the final payments The consumer states that the loan should be completed paid, however the bank insists that she owes $ She was told that the account will remain open until it is paid, and the company even threatened to put it on her credit if it was not paid
Acct#***

we simply asked to lower our percent presently 8.6% next we received a letter that Travis *** (a mortgage servicing specialist) was putting our house up for a short sale I feel, this is unfair, unlawful & criminal The program is called loss of mitigation which I will be putting in writing today to have stopped & mailed via certified mail In the past we begged to have this interest rate lowered and were told to contact the U.SPresident to no avail They stopped my automatic Easy pay Payment and sent me a letter stating I requested this and that I am bankrupt, this is and quite frankly unfair We need your help immediately I do not want to lose my house I have always been on time and do not want my credit or my home jeopardized

I received an invitation from HSBC bank to open a new checking account and if I make two bills pay for three month, I will receive bonds of $I went to branch and open the account back on Oct I met the requirements but I did not receive what I was promised
I called the # three weeks ago I was told we will investigated and get back to you in hoursI never heard backI stooped at branch I spoke with Nicole and Maliven the person who open the account for meI was told it take three months after I met the requirements I told him that passed a few month agoShe called the 800# and was asked to submit a request to investigate the mater and I will get a call in a day or twoTwo weeks passed by never heat back I called again Nicole said that I did not meet theI have been make bill payment more than times Some one has to hold those people accountable for the misleading services
Account_Number: ***