Dear [redacted] Please accept my sincerest apology for an inconvenience being caused to youI totally understand your frustration which lead you to take this stepKindly allow me next hrs till I hear back from our warehouse as due to weekendthey are closedWe will provide you with return label to send the item back and process full refund per your preferenceWe sincerely appreciate your patience and cooperation towards this matter meantimeIf you have any further questions do call me at and ask for me ( [redacted] ) in case am not around i'll give you a call backSincerely,***( Manager - Customer Service )
From: [redacted] Sent: Tuesday, August 16, 4:PM To: drteam Subject: Revdex.com Case # [redacted] Fast Media Dear Revdex.com, Please accept our apology for the late response on this matter Upon investigation we found due to some technical glitch system had picked up their listing However it was removed within couple of hours when we'd been notified by them We would appreciate if our explanation helps to get this query resolved / Close Regards, ***
Dear Dispute Resolution Team,We have investigated the case and apologise for the delay in the resolution provided to the customerAs a responsible seller, we have already processed full refund for the order even though a part of the order was fulfilledWe hope that we have resolved the issue to the full satisfaction of the customer.Regards
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I received my full credit to my accountHowever I do believe this company is trying to scam their customersPlease note all the reviews online and with my personal experience
Sent: Friday, October 14, 2:AM Subject: Re: [redacted] Houston Revdex.com Complaint Record Restoration Ami Ventures, Inc.Resolution: Full refund was already processed on this transaction
This issue is still NOT resolved, It took another week to finally get ***.com to finally send me a return label over a week ago and then I sent the product back and they received it today and tell me again to wait in each e mail another 3-daysI have waited almost weeks to get my money back I am very angry with this company and will never use them again.I still have not gotten my money back
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards, Sir you signed for the return at 2:on JANUARY 20, 2017!!!! Stop playing games and refund my money now!! Dear Revdex.com, this what this and the multiple other companies this guy has going on out of his lake front home in Richmond, TxThis guy has several scams going on and I have given Revdex.com those as well as all the complaints against those companies
From: [redacted] Sent: Friday, July 08, 3:AM To: drteam Subject: Revdex.com complaint # [redacted] Revdex.com complaint # [redacted] We really thank you for giving us oppurtunity to represent this caseWe have received this complaints on [redacted] where this [redacted] never sell booksWe received two order from [redacted] wherein they received one correct book and the other books they received was wrongThis books were shipped from our supplier who has shared inventory with usWe immediately provided return address on Jan and request buyer to return the wrong bookAs a responsible seller we did shipped the correct book from our warehouse but unfortunately the package got lost in postal transitHowever we contacted the buyer that the package was lost in postal transit and once we get the wrong book back we will process full refund on the order cost including return shipping cost (whatever would be the amount of return shipping)Buyer never returned the item and was asking for refund without returnsWe have returns window of days and as the returns window of days is exceeded we are still waiting for buyer to return the wrong item*** We never received the wrong book back after doing multiple followup with buyerReturn adrress was provided on June and till Feb 1st we were trying to reach buyer we they never replied to our emailsRegards
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I am happy that [redacted] has stepped up and took responsibility for the problem with AMI VenturesI do think that AMI Ventures should of rienbursed me instead of [redacted] .Thank you with your assistance
Dear [redacted] Please accept my sincerest apology for an inconvenience being caused to you.I totally understand your frustration, but trust me we never had any intention to under serve you.We will take it as a feedback at our learning curve since we being new on [redacted] and trying hard to understand this business day in and day out.I have processed full refund back to your original mode of paymentRequest you to please have a check at your end.Once again please accept my apology, request you to first check your accountThe moment you receives full refund back kindly withdraw this complain.Appreciate your understanding and cooperation towards this matter.Do let me know if you may require any further assistance from our end do call me at 0.Sincerely, [redacted] ( Manager - Customer Service )
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me
Dear [redacted] Pettit,We would like to inform you that we have processed the Full refund on 11/30/We have processed Full refund back to your original mode of payment via Walmart system which will reflect in your card in next hours.We request you to contact with Walmart If it won't reflect within hours.Regards,VincentAmi Ventures Inc
Dear Revdex.com / [redacted] Please accept our sincerest apology for an inconvenience being caused to youKindly help us understand, who placed this order? Did you placed this order [redacted] or it was placed over the phone through an adviserRequest you to kindly go through the copy of Description below which is still listed on [redacted] without any changes since we uploaded our last inventoryWe no where mentioned that its wireless or a [redacted] headsetWish if you could have requested to conference call with us for more clarification, am sure this issue would have got resolved immediately---------------------------------------------------------------------...⇄ Description - Powerful sound *Rotating earc [redacted] to hear the sound around you *Share what you're hearing through dual audio ports with [redacted] *Take calls and control music with [redacted] *(*Compatible with [redacted] devicesFunctionality may vary by device.).Industrial strength sound Designed to be heard over parties [redacted] headphones deliver extremely deep bass at extraordinarily high volumeMade for pros warming up the partyMade for DJs Rotating ear c [redacted] swivel back behind the ears, and then rotate back for total isolationWith dual input and [redacted] connectors, it's easy to share what you're listening toIncredibly durable [redacted] headphones are built to withstand the rigors of DJ life, which means creating a housing flexible and tough enough to take a beatingThe ultra-flexible headband was also crafted to be super lightweight and easily fold-able for jetting off to your next destination.--------------------------------------------------------------------...⇄ We understand its disheartening when one receives item not per our expectation, But we shipped the correct item what we had listed and received an order for through ***Since we'd sent you the right item thus we informed you under buyer remorse Still as one time exception we will not deduct restocking & return shippingWe have already sent you pre-paid return label at your inbox as an attachmentKindly take a print out of that label put on the box and drop the package at your nearest [redacted] storeOnce we receives item back at our warehouse we will process full refund back to your original mode of paymentWe appreciate your understanding towards matterDo let us know if you may require any further assistance from our endSimply call us at [redacted] Hope to listen soon from youRegards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me
Dear Revdex.com / [redacted] ***, Firstly please accept our sincerest apology for an inconvenience being caused to you / CustomerWe do understand your frustration towards this matter as refund got delayed due to many gaps and the way item arrived got damage during transitAlso you being unaware that item would be fulfilled by third-partyIn case you still have that lamp, we request you to please dispose if offWe have processed Full refund back to your original mode of payment via Sears system as being third party vendor all we receives it your Name, Number & Shipping Address rest all confidential information remains with sears You may approach Sears customer service to check about your refund statusWe once urge you to accept our sincerest apology as we never had intention to under serve youDo call us back at and ask for meIn case am not around kindly leave a message with an adviser who answers the call I'll get back to youRegards,Edward( Manager - Customer Service )
Dear Kimberly **Firstly please accept our sincerest apology for an inconvenience being caused to you.I can totally understand your frustrationHowever I would sincerely appreciate if you allow me to explain my part so that we could get this query resolved for you.We are available almost all over the US, we have our tie ups with many Vendors, Suppliers, Warehouses and Big market players all overAt times we all use each other service in order to make sure item gets deliver on or before time frameI understand what made you feel after looking at price mentioned on that boxIf I would had been on your place I might have reacted same mannerUpon investigation I found that this order was fulfilled by one of our supplier who might have use other service.I would sincerely appreciate if you help me with your preference.1, Whether you allow me to process refund for the difference in price.2, Would you like to send the item back for full refund and we will provide you with pre-paid return labelHope to listen soon from you.Regards,Edward( Manager - Customer Service ) Tell us why here
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]RevDex.com:I have reviewed the response made by the business in reference to complaint ID 11849026, and find that this resolution would be satisfactory to me.
Sent: Tuesday, August 16, 5:PM Subject: Revdex.com Case # [redacted] - Fast Media We do feel bad if our customers are not satisfiedWe would appreciate if customer allow us to refund her with out return and consider our request to resolve this queryWe have also sent an email to customer and awaiting responseRegards, ***
Dear [redacted] Pettit,Firstly please accept our sincere apologyWe do not intend to under serve youBeing a customer centric company we try our best to provide the best service and experience to our customers.I agree that there has been shortcomings from our end while dealing with youDue to season, the response got delayed from our side.We would like to inform you that we have processed the full refundWe once again urge you to accept our sincerest apology as we never had intention to under serve you Regards, Vincent Ami Ventures Inc
Dear [redacted] ***Hope you are doing goodThrough Revdex.com we came to know about that your facing problem with the item.We would like to inform you that you placed an ordered with us for " [redacted] Pounds - 100% Pure [redacted] Facial & Body Detox Cleanser".On the [redacted] about the product section, its clearly mentioned that its - "Often used as a facial mask to help remove excess oil, and impurities to promote healthy skin."As per your preference, we will send you the return instructions on your email - [redacted] We have checked our system, we haven't received any email from you emailPlease let us know if you require any further assistance and we would be glad to assist you.Regards, [redacted]
Dear [redacted] Please accept my sincerest apology for an inconvenience being caused to youI totally understand your frustration which lead you to take this stepKindly allow me next hrs till I hear back from our warehouse as due to weekendthey are closedWe will provide you with return label to send the item back and process full refund per your preferenceWe sincerely appreciate your patience and cooperation towards this matter meantimeIf you have any further questions do call me at and ask for me ( [redacted] ) in case am not around i'll give you a call backSincerely,***( Manager - Customer Service )
From: [redacted] Sent: Tuesday, August 16, 4:PM To: drteam Subject: Revdex.com Case # [redacted] Fast Media Dear Revdex.com, Please accept our apology for the late response on this matter Upon investigation we found due to some technical glitch system had picked up their listing However it was removed within couple of hours when we'd been notified by them We would appreciate if our explanation helps to get this query resolved / Close Regards, ***
Dear Dispute Resolution Team,We have investigated the case and apologise for the delay in the resolution provided to the customerAs a responsible seller, we have already processed full refund for the order even though a part of the order was fulfilledWe hope that we have resolved the issue to the full satisfaction of the customer.Regards
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I received my full credit to my accountHowever I do believe this company is trying to scam their customersPlease note all the reviews online and with my personal experience
Sent: Friday, October 14, 2:AM Subject: Re: [redacted] Houston Revdex.com Complaint Record Restoration Ami Ventures, Inc.Resolution: Full refund was already processed on this transaction
This issue is still NOT resolved, It took another week to finally get ***.com to finally send me a return label over a week ago and then I sent the product back and they received it today and tell me again to wait in each e mail another 3-daysI have waited almost weeks to get my money back I am very angry with this company and will never use them again.I still have not gotten my money back
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards, Sir you signed for the return at 2:on JANUARY 20, 2017!!!! Stop playing games and refund my money now!! Dear Revdex.com, this what this and the multiple other companies this guy has going on out of his lake front home in Richmond, TxThis guy has several scams going on and I have given Revdex.com those as well as all the complaints against those companies
From: [redacted] Sent: Friday, July 08, 3:AM To: drteam Subject: Revdex.com complaint # [redacted] Revdex.com complaint # [redacted] We really thank you for giving us oppurtunity to represent this caseWe have received this complaints on [redacted] where this [redacted] never sell booksWe received two order from [redacted] wherein they received one correct book and the other books they received was wrongThis books were shipped from our supplier who has shared inventory with usWe immediately provided return address on Jan and request buyer to return the wrong bookAs a responsible seller we did shipped the correct book from our warehouse but unfortunately the package got lost in postal transitHowever we contacted the buyer that the package was lost in postal transit and once we get the wrong book back we will process full refund on the order cost including return shipping cost (whatever would be the amount of return shipping)Buyer never returned the item and was asking for refund without returnsWe have returns window of days and as the returns window of days is exceeded we are still waiting for buyer to return the wrong item*** We never received the wrong book back after doing multiple followup with buyerReturn adrress was provided on June and till Feb 1st we were trying to reach buyer we they never replied to our emailsRegards
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I am happy that [redacted] has stepped up and took responsibility for the problem with AMI VenturesI do think that AMI Ventures should of rienbursed me instead of [redacted] .Thank you with your assistance
Dear [redacted] Please accept my sincerest apology for an inconvenience being caused to you.I totally understand your frustration, but trust me we never had any intention to under serve you.We will take it as a feedback at our learning curve since we being new on [redacted] and trying hard to understand this business day in and day out.I have processed full refund back to your original mode of paymentRequest you to please have a check at your end.Once again please accept my apology, request you to first check your accountThe moment you receives full refund back kindly withdraw this complain.Appreciate your understanding and cooperation towards this matter.Do let me know if you may require any further assistance from our end do call me at 0.Sincerely, [redacted] ( Manager - Customer Service )
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me
Dear [redacted] Pettit,We would like to inform you that we have processed the Full refund on 11/30/We have processed Full refund back to your original mode of payment via Walmart system which will reflect in your card in next hours.We request you to contact with Walmart If it won't reflect within hours.Regards,VincentAmi Ventures Inc
Dear Revdex.com / [redacted] Please accept our sincerest apology for an inconvenience being caused to youKindly help us understand, who placed this order? Did you placed this order [redacted] or it was placed over the phone through an adviserRequest you to kindly go through the copy of Description below which is still listed on [redacted] without any changes since we uploaded our last inventoryWe no where mentioned that its wireless or a [redacted] headsetWish if you could have requested to conference call with us for more clarification, am sure this issue would have got resolved immediately---------------------------------------------------------------------...⇄ Description - Powerful sound *Rotating earc [redacted] to hear the sound around you *Share what you're hearing through dual audio ports with [redacted] *Take calls and control music with [redacted] *(*Compatible with [redacted] devicesFunctionality may vary by device.).Industrial strength sound Designed to be heard over parties [redacted] headphones deliver extremely deep bass at extraordinarily high volumeMade for pros warming up the partyMade for DJs Rotating ear c [redacted] swivel back behind the ears, and then rotate back for total isolationWith dual input and [redacted] connectors, it's easy to share what you're listening toIncredibly durable [redacted] headphones are built to withstand the rigors of DJ life, which means creating a housing flexible and tough enough to take a beatingThe ultra-flexible headband was also crafted to be super lightweight and easily fold-able for jetting off to your next destination.--------------------------------------------------------------------...⇄ We understand its disheartening when one receives item not per our expectation, But we shipped the correct item what we had listed and received an order for through ***Since we'd sent you the right item thus we informed you under buyer remorse Still as one time exception we will not deduct restocking & return shippingWe have already sent you pre-paid return label at your inbox as an attachmentKindly take a print out of that label put on the box and drop the package at your nearest [redacted] storeOnce we receives item back at our warehouse we will process full refund back to your original mode of paymentWe appreciate your understanding towards matterDo let us know if you may require any further assistance from our endSimply call us at [redacted] Hope to listen soon from youRegards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me
Dear Revdex.com / [redacted] ***, Firstly please accept our sincerest apology for an inconvenience being caused to you / CustomerWe do understand your frustration towards this matter as refund got delayed due to many gaps and the way item arrived got damage during transitAlso you being unaware that item would be fulfilled by third-partyIn case you still have that lamp, we request you to please dispose if offWe have processed Full refund back to your original mode of payment via Sears system as being third party vendor all we receives it your Name, Number & Shipping Address rest all confidential information remains with sears You may approach Sears customer service to check about your refund statusWe once urge you to accept our sincerest apology as we never had intention to under serve youDo call us back at and ask for meIn case am not around kindly leave a message with an adviser who answers the call I'll get back to youRegards,Edward( Manager - Customer Service )
Dear Kimberly **Firstly please accept our sincerest apology for an inconvenience being caused to you.I can totally understand your frustrationHowever I would sincerely appreciate if you allow me to explain my part so that we could get this query resolved for you.We are available almost all over the US, we have our tie ups with many Vendors, Suppliers, Warehouses and Big market players all overAt times we all use each other service in order to make sure item gets deliver on or before time frameI understand what made you feel after looking at price mentioned on that boxIf I would had been on your place I might have reacted same mannerUpon investigation I found that this order was fulfilled by one of our supplier who might have use other service.I would sincerely appreciate if you help me with your preference.1, Whether you allow me to process refund for the difference in price.2, Would you like to send the item back for full refund and we will provide you with pre-paid return labelHope to listen soon from you.Regards,Edward( Manager - Customer Service ) Tell us why here
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]RevDex.com:I have reviewed the response made by the business in reference to complaint ID 11849026, and find that this resolution would be satisfactory to me.
Sent: Tuesday, August 16, 5:PM Subject: Revdex.com Case # [redacted] - Fast Media We do feel bad if our customers are not satisfiedWe would appreciate if customer allow us to refund her with out return and consider our request to resolve this queryWe have also sent an email to customer and awaiting responseRegards, ***
Dear [redacted] Pettit,Firstly please accept our sincere apologyWe do not intend to under serve youBeing a customer centric company we try our best to provide the best service and experience to our customers.I agree that there has been shortcomings from our end while dealing with youDue to season, the response got delayed from our side.We would like to inform you that we have processed the full refundWe once again urge you to accept our sincerest apology as we never had intention to under serve you Regards, Vincent Ami Ventures Inc
Dear [redacted] ***Hope you are doing goodThrough Revdex.com we came to know about that your facing problem with the item.We would like to inform you that you placed an ordered with us for " [redacted] Pounds - 100% Pure [redacted] Facial & Body Detox Cleanser".On the [redacted] about the product section, its clearly mentioned that its - "Often used as a facial mask to help remove excess oil, and impurities to promote healthy skin."As per your preference, we will send you the return instructions on your email - [redacted] We have checked our system, we haven't received any email from you emailPlease let us know if you require any further assistance and we would be glad to assist you.Regards, [redacted]