One Solution, Inc.

Very though lead threw of all changes. Excellent follow thru. Only draw back was telephone vice breaking up continually making it hard to hear instructions in their entirety.

experience was very good

We are very satisfied with the quick and reliable service, we will recommend you to all the people we know. Thank you very very much.

I appreciate the service I received today. All the representatives I spoke with were knowledgeable, professional and helpful

My 92 year old mother received a virus notice on her computer and that she needed to contact One Solution for immediate repair. After she called, she agreed to pay for 5 years of computer protection. Upon being advised of her action, I reviewed her computer and found no virus, but that One Solution had downloaded programs on her system. I removed the software and cancelled all payments. One Solution took advantage of my mother and scammed her to pay for services she does not need. I contacted One Solution and found this to be a call center in India. There was no remorse for their fraudulent action and they continue to contact my elderly mother seeking payment for services not required. One Solution is a scam and a dishonest business. I have filed complaints with the [redacted] and the [redacted] office.
BEWARE -- One Solution is a fraud.

The process work out in a timely manner and the services were great.

They did a very good job fixing my wife's laptop computer.She started using it last night and it worked without a hitch or glitch.Thank you.

explained everything, answered all my questions. good experience and cured my problems

This is a review of ONE SOLUTION computer services.
I bought into their system, and have found them to be VERY responsive.

It may be too soon to say how long lasting their fix is, but from all indications,
they are most competent.
My laptop was locking up with TOO MANY PROBLEMS.
I worked for four days trying to figure it out, and finally contacted ONE SOLUTION.

It took hours, but they got me up and running.

It happened again, a week later, but ONE SOLUTION again came to my rescue.

Excellent communications with them despite my hearing loss difficulties.

I would recommend them to others.

Garry was very helpful in solving my issues with my computer. It was completed on a timely manner. I did not expected to be solved so quickly.

very well presented problem solved information well received friendly and courteous

very well done, made the work short and easy for the customer

good so far just fixed.

It is difficult to understand what is being said on the phone. However, they were most helpful. It took longer than expected, but they worked on it until it was fixed. Thank you. Very much appreciated.

I found the techs at one solution to be very helpful I will be contacting them in the future for my tech needs

I received a call from a person purporting to be from [redacted] and serious problems had been detected in my software, blah, blah - and something told me this was a scam so I hung up. I called One Solution, and they confirmed an attempted scam. They then went through my software, cleaned up cookies, viruses, etc.. They took over my computer and consistently called me back with a progess report. or to request more information. Since I know nothing about repairing software, I was very grateful. I was also told how to clean up the computer with the company's software. I very much appreciated their help and professionalism

through my conversation with ryan (technician) I have understood why my computer wasn't working/running the way I wanted it, ryan has told me what viruses had invaded my screen and why the programs and pop-up were constantly appearing, he offered to do work on my computer to clear it and suggested me to purchase added protection with warranty. after an hour or so, he has cleaned up my computer and it is working faster again with no pop-ups

Zowie was very polite and helpful.

I was very pleased with the help I received and appreciate the friendly service.

Very helpful. Removed numerous "baddies"