One Solution, Inc.

I am very pleased with the service I received from one solution, Inc
Mary ***

nice people

I had a great experience with Paul and Zowie today when they helped me with my computer virusThey were very friendly and thorough

Very happy with the service today company did nice job with cleaning my computer very forthcoming of telling and making me feel secure

I received excellent service from David and Eugene with my problems They seem to work fine at this time Both assured me that if I have a problem in the future to feel free to call them

Ricky helped me alot today--hours! I found him very nice and patient with me I'm not too good fixing this computer and I think he did a good job

Everything was greatThey found issues I didn't know existed and fixed every right upVery satisfied

Nice job, service was great

Garry has done his work on my computer, the email is working fine, I am completely satisfy THANK YOU

My experience was very helpful and my tech Eugene and David that I spoke with were very professional and helpful with my issues

Everything seems to be corrected

While I was in the middle of a college assignment my computer failed meOne solutions INC fixed my entire com for me in less than an hrWould recommend them in the future to anyone

Excellent Service provided by Jason

Work was done very efficiently and they have checked back with me numerous times to make sure I'm satisfied I have let them know everything I've checked is working very well

One solution Incdid a great job on my computerHenry was very professional and politeI really appreciate the job Henry did with my computerThanks !

One Solution was very helpful to me getting my computer cleaned upThey were very patient and the Tech.s were very kind and knowledgeable

I feel the service I received today to be very professional and helpful

yes it taken care of the service was good

Hi Ms.*** Firstly, we would like to object to your claim of us being "scammers" and taking advantage of our valued customersSecondly, as per our technicians diagnosis and case reports, we did find viruses in your system, which was causing multiple pop ups and other problems in your computer
If you felt that there was no problem with your computer running slow and giving you trouble, why did you call us directly? Also, are you not happy with the services provided and is your computer not functioning in a much better manner now? Also, we are unable to understand why you did not contact our support team/billing team in order to get a refund for the services provided to youThe above questions are just for our information and we would appreciate your feedback so we can further enhance our customer service and experienceAs per your phone conversation yesterday with our specialist - *** we are open to crediting your account for the due amount, however we would appreciate if you could provide us a realistic feedback of our services and your experienceThis would not affect the credit issuing process in any way, but as mentioned earlier, we do not appreciate being tagged as a scam or an unethical organization unless you really are not satisfied by the services and do not see any improvement on your computerPlease respond to this complaint and we shall be glad to issue the due credit per policy and would send you a refund receipt within business hoursPlease note, that the amount could take up to business days to reflect on your card statement

I was satisfied with the service received on my laptop As a senior citizen, however, I have some hearing difficulty and found it hard to understand all of the technician's speech, as English did not seem to be his primary language