One Solution

very satisfied with my serviceTech was very patient and helpful

Professional customer service, easy to undersand instructions, very fast service,and my laptop is running like new!

One solutions, Inc is my new BEST FRIENDSThey helped me have a clean computer that was infected with malwareThank You very Much!

Henry did a good job of getting my computer back to no pop ups easy to access removed all viruses

Thank you for the work you did on my computerThere was a problem with language on my part,but the work of your tech was excellent

my internet computer puckedup a virsus due to laspe of viral protection.a popup came up and an # to one soluction inc to help solve issue.the were very informative and promp to elimate the virus and put my machine back in operation with no issues

He did a good job

Received Outstanding Support And HelpTechnician Was Excellent, Knowledgeable, Polite And Had A Great Deal Of PatienceSincerely Appreciated The Support And Positive Attitude Of Your Worker

Hi Ms[redacted] Firstly, we would like to object to your claim of us being "scammers" and taking advantage of our valued customersSecondly, as per our technicians diagnosis and case reports, we did find viruses in your system, which was causing multiple pop ups and other problems in your computer If you felt that there was no problem with your computer running slow and giving you trouble, why did you call us directly? Also, are you not happy with the services provided and is your computer not functioning in a much better manner now? Also, we are unable to understand why you did not contact our support team/billing team in order to get a refund for the services provided to youThe above questions are just for our information and we would appreciate your feedback so we can further enhance our customer service and experienceAs per your phone conversation yesterday with our specialist - [redacted] we are open to crediting your account for the due amount, however we would appreciate if you could provide us a realistic feedback of our services and your experienceThis would not affect the credit issuing process in any way, but as mentioned earlier, we do not appreciate being tagged as a scam or an unethical organization unless you really are not satisfied by the services and do not see any improvement on your computerPlease respond to this complaint and we shall be glad to issue the due credit per policy and would send you a refund receipt within business hoursPlease note, that the amount could take up to business days to reflect on your card statement

I had a very pleasant experience today My problems were solved very quickly aand profesionally

fixed my computer professionally, and quickly

Excellent supreme service! My call was answered immediately and I was helped by two technicians: Fred and Ryan They were great and did a quick superb job of fixing my computer stars!

sandy [redacted] was very helpful and explained everything very wellthe comuter is working very well

great

I had a positive and productive experience with One SolutionThe pricing seems fairMy unfortunate experience is that it seems that I was scammed by another company [redacted] for $!!!) that was, to the best of my knowledge, offering the same serviceAs a result, I was extremely apprehensive about this interaction with One SolutionThe One Solution tech took me to some websites (including the Revdex.com webpage) to indicate to me that they are legitimateThis was comforting because I used to be a Revdex.com Board Member in MissouriSo....I am placing my faith not only in One Solution but also in Revdex.com......at this point, all I can do is keep my fingers crossed

One Solution was very professional and courteous

Onesolution Inc, has been desolved with this address of [redacted] we do not service computer repairs or offer software of any kindOnesolution, one word, is a Digital Marketing Agency for only online businessRevdex.com please remove complaint as there is another company located in Chicago with the name of One Solution, two words, that is attended for this complaintI have stated this in prior complaints

Appreciated his knowledge and professionalismExplained things to me and answered all my questions Thank you for excellence

My computer is working better than before

After working with these people for hours personally, and then allowing them fo work on it for another several hours the problem was not solved Called them and worked with them for another hours the next day and still have issues