One Solution

Gary did excellent work

overall I thought this was a positive as to how all this work could get done remotely Unfortunately the main issues still needs to be resolved The JAVA pop up that controls my compute is back

Zowie was very helpful in solving my problem She showed a great deal of patience, which I very much appreciated

The representative was very courteous and helpful

Agent was very helpful taking care of my problems

I am very happy and satisfied with the solutions and help from the Tech SupportsEspecially Mac [redacted] and Eugene

About days ago, I downloaded what I THOUGHT was the Code of Ethics for the National Association of Social Workers (NASW) But what I really got was a disaster! My laptop was immediately infested with malware, viruses, and programs that were designed to destroy my built in internet security protection and then a ton of phishing type sites bombarded me with pop ups and ads So, I went to the store and bought [redacted] Internet Security I installed the program and my computer seemed to be working much better...but some of the pop ups were still occurring So tonight, I called [redacted] technical support and I was SO HAPPY that I did! They looked around on my laptop and discovered that these malwares and viruses were literally destroying my computer After being educated by the One Solution technical team, it was clear that I needed a "deep cleaning" My laptop is only a few months old, so I wanted their help with the issues They told me that it would cost me $US, which was alarming, but I decided to pay it and let them help me They took a few hours to clean out my system and get my laptop healthy again Now, I have different heavy duty anti-virus and malware programs installed on my system guaranteed for years I am protected from any type of virus or dangerous intruders and I am so very happy with One Solution and their team of experts If I didn't make contact with them and get their assistance, my laptop would have been completely destroyed and all of my personal information and financial information would have been available to anyone They were so very nice, courteous, and patient and took the time to answer all of my questions

very professional and thorough in answering all my concerns

I feel that the help to date has been adequate Thank you and I trust that this will hel p me Herb [redacted]

Satisfied with assistance rendered by Henry for my pproblem and infections Would reccomend their services for computer problems

I am very happy with the service I received from techsupportMy computer works great nowTech support made the whole ordeal very easyThanks!!!!!!

Very clear with instructions, and appreciated the complete work done

Very knowledgeable and kind

the technician was very good in assisting mehe also explained everyting he was doing

I am satisfied with the work done on computer

My computer works good now - all problems fixed

My experience was very pleasing Thank You so much

[redacted] was good and did a good job of correcting my issues

Everything was good, they were really helpful

your support have been very helpfull thank you