Orange County SEO

Hello [redacted] , Thank you for all of your help in getting these issues resolved! Per your telephone conversation with [redacted] today, We are working with [redacted] in order to resolve their issues with our firm After further review here is what happened: The consumer ( [redacted] from [redacted] ) filed a dispute with her bank We were originally notified of a "chargeback"This led us to assume that a "refund" had taken place After further review it turns out that our company actually "won" the dispute, therefore no money was actually ever paid to the consumer In good faith we have chosen to voluntarily refund the consumer directly the full amount that she attempted to charge backWe have called and spoken with the consumer and have mailed a check to the consumer today in the amount of $ Thank you, [redacted] Controller Swell Marketing, IncPacific Coast Hwy., Suite Huntington Beach, CA [redacted] [redacted] [redacted]

[redacted] from [redacted] came to us and asked us to provide search engine optimization for his e-commerce website [redacted] - He was placed on our platinum level of service which is normally priced at $per month We extended a discount to Mr [redacted] of approx60% - although we did NOT consider the discount while performing services, in other words, we provided full level platinum seo services along with writing, press release authorship and publication and many many other services to attempt to help Mr [redacted] with his online business We have literally hundreds of clients and the same practices and services have and continue to worked very well Unfortunately Mr[redacted] is trying to compete with with some very large names in the business he is in(selling big and tall clothing for men) We begin seeing that it was going to take much more than the usual standard protocols if his online business would ever be successful At each point in the relationship, whenever we would reach out to Mr [redacted] and offer a rational approach and attempt to talk to him about what we wanted to do for him at no additional charge simply because we truly and honestly wanted him to succeed, we would have to endure verbal abuse and accusations about our company and our companies intentions At one point Mr [redacted] accepted our invitation to come in for a group meeting with a few of our technicians Mr [redacted] would repeatedly apologize for the irrational accusations, claiming that he had been over medicated for a medical condition and simply wasn't in his right mind Bot [redacted] line We worked very hard for Mr*** We provided many additional services at no additional charge We have all of this documented and we keep very thorough records from a project management perspective that will prove we went above and beyond for him regardless of his attitudeI will make all of this available to the Revdex.com upon requestI will include all of the project data along with the publications in addition to all email correspondence from Mr*** His claims are false To say that we took his money and sat on our butswowAs far as the on-page errors, we are only in position to help Mr [redacted] with those probems when we have full access to his cms Unfortunately Mr [redacted] would change his passwords so often that this became a real issue However in Mr [redacted] defense, he would grant us access again and again upon request This being said we can not continuously repair the same problems over and over again We would ask that nobody else go in to the site and make changes as we can only stand behind OUR work and not 3rd partiesOn multiple occasions we would consult with some of our industries top experts to formulate strategies Unfortunately the prognosis for his particular business is very poor That doesn't mean that we didn't try very hard Please let me know exactly what documentation the Revdex.com would like to have access to so that we may resolve this this matter We are also looking into a defamation of character suit against Mr [redacted] and it is likely that we will have to pursue this due to that fact that he is basically calling our company a fraud Orange County SEO serves hundreds of clients, and helps many businesses in the community We have learned the hard way that there will always be a very small percentage of people who will either out of anger or ignorance file complaints and make accusations We are fortunate that although this does happen, it is rare But we are willing to provide the required information and proof of work in this particular case due to the fact that Mr [redacted] is simply lying We can not guarantee that every business will succeed, however we will always do everything within our control to give them their best chance We have done this in the case of [redacted] Thank you Orange County SEO Operations

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below In our first contact with OCSEO, they were informed of the nature of our hosting providerIn phone conversations with [redacted] ***, he advised that it should not be a problemAfter filing our complaint with both the FTC and the Revdex.com, we spoke with [redacted] on Feb 10th who advised that a "refund would be forthcoming"If necessary, I have audio recordings of the callI can only hope that future prospective clients will do their due diligence and research the Revdex.com and FTC complaints concerning OSCEO and realize that there is a pattern of deceptionOur Certified Letter dated Jan 13, 2016, was returned "Return to Sender" after attempts to get OSCEO to sign for itIt that letter, we address each and every line item of the published 100% Guarantee that is posted on the OSCEO site Regards, [redacted] ***

SCAMRUN...DON'T TRUST THEIR MONEY BACK GUARANTEEHorrible servicePlease do not get deceived by what they sayYou can't even get hold of them after a monthIf you really like them, go by a month to month planOnce they have your money, they are goneThey don't respond to your phone calls or reply to your emailsThis is a horrible company to do business withI paid for six months in advance and after month 2, they just disappearedI couldn't even get them respond to my emailsThe money back warranty is a total scamYou can't even get in touch with them to ask about the money backStay away from these guys

While we went to great lengths to assist this client to boost his rankings, certain crucial recommendations included in the on-page report that we sent to the client at various times throughout the campaign were not followedOur recommendations have to be taken in order to uphold and make a client eligible for a refundOne of the exact recommendations made to the client but the client ignored to take on was >> "We highly recommend your website redirect gets updated where your site loads like this: www[redacted] This already has the best authority, the most links pointing to it, and would make your Homepage Ranking easier than using: https:// [redacted] /CustomPages/Home.aspx" The clients website has a canonical error that hasn't been fixedA fix like this is highly unlikely to be made at the CMS level which is the highest level access that our firm was given access to." Both [redacted] /CustomPages/Home.aspx and www[redacted] /CustomPages/Home.aspx are live Which would split the clients traffic and [redacted] would see the whole site as duplicate contentPreventing it from out ranking the his competitionAll of the work both on-site and off was best practice and we have logged literally 1000's of hours despite a true lack of cooperation getting high level on-site changes made Please refer to our refund policy to read about recommendations >>>> http://www.ocseo.com/guaranteed-seo-services-refund-policy The client simply does not qualify for a refund pertaining to this accouunt

Don't throw away your money! I signed up for their SEO and paid $495/month for many months The only way my company would come up in google search is if you typed my company's name Not one of the key words worked to bring up my website in google search I was passed from one account manager to another and all three promised that they will work diligently to get better results When I finally had given up, I demanded a refund of my last payment, as they promised they would if I was still not satisfied As you could guess, they ignored my emails requesting my refund Stay away!!!

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I have not seen any credit on my account for any amount to resolve this issue Please let me know the date and credit amount so that I can check with my bank statement Regards, [redacted]

This client came to us by referral from other similar brands in the surf, clothing, and sports industry, because we serve many large brands like [redacted] ***, and this client decided to give us a tryWe advised the client that they were choosing our lowest level of service, and we recommended a more appropriate level of commitment, however they decided to proceed with the understanding that it would simply take longer to see results, and that’s fine with us as we’ll work with any marketing budget and make it workWe performed all services as promised and had many consulting calls with the client along the way to advise the client of things that the client needed to do in order to allow the hard work that our team was doing to produce resultsThe client was sent regular reports outlining all of the work being done behind the scenes The bottom line is that the client severely limited our abilities by not allowing us to make necessary changes to the content of their siteWe have a very successful track record servicing hundreds of clients with stellar results The client does, however, have to allow us to make additional recommendations at times, in which case the cooperation of the client is requiredOur recommendations fell on deaf ears repeatedly The client refused to add product descriptions that would be sufficient for their website to be properly recognized by the search enginesWe went above and beyond for this client with repeated attempts to secure cooperation from the client, but were met with consistent resistanceOur firm stands by our word and would still to this day be willing to continue working with the client when and if they become willing to take our professional advice as the overwhelming majority of our successful clients do All supporting documentation will be provided to the Revdex.com upon request

Dear Revdex.com, This is very simple with regards to Swell Marketing producing great results and achieving many position increases for many of the Keywords which is what the client hired our firm to doWe actually achieved better results than what we would normally expect to see from the Basic Package for a period of seven monthsWe do not fabricate results, we pull data directly from a sanitized browser using real time search metricsOur publicly posted refund policy is here: The client does not qualify for a refund.Sincerely, Swell Marketing, Inc(See below) Current Rankings vsBaseline Search Term Search Engine Rank Last Rank divorce attorney orange county bing n/a orange county divorce attorney bing n/a orange county divorce attorney bing-local n/a irvine divorce attorney bing n/a irvine divorce attorney bing-local orange county divorce lawyer bing-local irvine divorce lawyer bing-local irvine divorce attorney google-places irvine divorce lawyer google-places irvine divorce lawyer yahoo-local n/a divorce lawyers orange county bing-local family attorney orange county bing n/a family attorney orange county bing-local family law attorney orange county ca bing-local family law attorney orange county bing n/a oc divorce attorney yahoo irvine divorce attorney bing n/a oc divorce attorney bing n/a oc divorce attorney bing n/a irvine divorce attorney yahoo n/a family law attorney orange county ca bing n/a family attorney orange county bing n/a family law attorney orange county bing n/a

This client came to us and hired us to perform services for their marketing. As the client clearly states in the complaint, we did work. Results are always going to vary based on several factors. In this case the client did not meet the terms of the agreement posted here, however our firm... would have been more than happy to assist the client in continuing to increase their online visibility except for that fact that the client filed a dispute with the credit card company. If the client were to decide to retain OCSEO again for marketing services we would continue to work hard and continue todeliver results. Please see our publicly visible refund policy here>> http://www.ocseo.com/guaranteed-seo-services-refund-policy

SOLID Reputation Management Team! Was very pleased with the transparency and great PR the team builtIt was nice to do month-to-month serviceI was initially hesitant about the whole idea of ORM I was told it could take up to months to clear page 1, so it was a pleasant surprise to see the negative articles suppressed after just 1/monthsMy reputation online is now clean and professional I would really recommend this company! They know what they're doingIf you are considering Reputation Management take my word - this is the team you want on your side

My web development project with Swell Marketing went very smoothlyI had a decent idea of how I wanted the site to look and function, and the team there followed my guide surpassed my expectations They included a mobile design for free, and a few pages of content for free as wellIt helped having an SEO company design my site so I'm ready to start tackling keywordsWhen the site was complete, they provided an awesome guide of "next steps" to get the most out of the site Appreciated the professionalism and great workThanks Swell

Dear Revdex.com, This is very simple with regards to Swell Marketing producing great results and achieving many position increases for many of the Keywords which is what the client hired our firm to doWe actually achieved better results than what we would normally expect to see from the Basic Package for a period of seven monthsWe do not fabricate results, we pull data directly from a sanitized browser using real time search metricsOur publicly posted refund policy is here: The client does not qualify for a refund.Sincerely,Swell Marketing, Inc(See below)Current Rankings vsBaseline Search Term Search Engine Rank Last Rank divorce attorney orange county bing n/a orange county divorce attorney bing n/a orange county divorce attorney bing-local n/a irvine divorce attorney bing n/a irvine divorce attorney bing-local orange county divorce lawyer bing-local irvine divorce lawyer bing-local irvine divorce attorney google-places irvine divorce lawyer google-places irvine divorce lawyer yahoo-local n/a divorce lawyers orange county bing-local family attorney orange county bing n/a family attorney orange county bing-local family law attorney orange county ca bing-local family law attorney orange county bing n/a oc divorce attorney yahoo irvine divorce attorney bing n/a oc divorce attorney bing n/a oc divorce attorney bing n/a irvine divorce attorney yahoo n/a family law attorney orange county ca bing n/a family attorney orange county bing n/a family law attorney orange county bing n/a

RevDex.com: I have reviewed the response made by the business in reference to complaint ID 10566139, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. This is the exact same letter I received from the owner of the company after I complained to him a few times. We made the changes to the website that was suggested to us by the account rep (btw; had 3 of them in 6 months time) and was considered satisfactory as per the last account rep. I find it rather sad that because we were using their lowest priced marketing package that we weren't seeing results after 6 months and that we would have to upgrade the a higher cost programs to see results....So sorry that they blame the customer instead of blaming themselves for very poor results that were supposedly guaranteed, but this is what you would expect from a company that already has an F grade with the BBB even before I filed this complaint. Live and learn, don't use F graded companies. [redacted] Regards, [redacted] ***

While we went to great lengths to assist this client to boost his rankings, certain crucial recommendations included in the on-page report that we sent to the client at various times throughout the campaign were not followedOur recommendations have to be taken in order to uphold and make a client
eligible for a refundOne of the exact recommendations made to the client but the client ignored to take on was >> "We highly recommend your website redirect gets updated where your site loads like this: www.*** This already has the best authority, the most links pointing to it, and would make your Homepage Ranking easier than using: https://***/CustomPages/Home.aspx" The clients website has a canonical error that hasn't been fixedA fix like this is highly unlikely to be made at the CMS level which is the highest level access that our firm was given access to." Both ***/CustomPages/Home.aspx and www.***/CustomPages/Home.aspx are live. Which would split the clients traffic and *** would see the whole site as duplicate contentPreventing it from out ranking the his competitionAll of the work both on-site and off was best practice and we have logged literally 1000's of hours despite a true lack of cooperation getting high level on-site changes made Please refer to our refund policy to read about recommendations >>>> http://www.ocseo.com/guaranteed-seo-services-refund-policyThe client simply does not qualify for a refund pertaining to this accouunt

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I was not happy with there service and they did not abide by there money back guaranteeNow they decide to respond, more then a year later?

Having worked with dozens of professional photography studios and photographers with companies like *** and *** ***, we know a lot about what it takes to leverage digital media to grow a photography businessWe performed all work, on time and provided regular updates
along the way to the clientWe never, at any time, promised anything that was not deliveredThe content was written multiple times by our writing staff, however, we have a firm policy to not publish anything prior to receiving approval and confirmation from the clientDue to a breakdown in communication along the way, we decided to refund the client a portion of fees paid directly back to her credit card providerWe continue ready to work with the client if she should change her mind and be more willing to participate in the processWe work as partners with our clients and at times require additional feedback in the best interest of the clients businessAll supporting documentation will be provided to the Revdex.com upon request

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
In our first contact with OCSEO, they were informed of the nature of our hosting providerIn phone conversations with *** ***, he advised that it should not be a problemAfter filing our complaint with both the FTC and the Revdex.com, we spoke with *** *** on Feb 10th who advised that a "refund would be forthcoming"If necessary, I have audio recordings of the callI can only hope that future prospective clients will do their due diligence and research the Revdex.com and FTC complaints concerning OSCEO and realize that there is a pattern of deception.Our Certified Letter dated Jan 13, 2016, was returned "Return to Sender" after attempts to get OSCEO to sign for itIt that letter, we address each and every line item of the published 100% Guarantee that is posted on the OSCEO site
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.This business blatantly LIED when it says I accepted months of free SEO servicesComplete and utter LIE as I have EMAILS showing I never did such a thing and requested my money back! IT is beyond belief they will lie and fabricate stories in order to not honor their guaranteeUnashamed liars - there's no better word to describe themI have filed a fraudulent dispute with my bank yes because this business is exactly that - fraudulent
Regards,
*** ***

We started with a website design project (two actually) around $15,total for both sitesThe whole experience was very positive and enjoyableThe team over there was extremely helpful, provided much support and hand holding through the design & programming steps, and during the launch they were a vital asset to have because we were spending lots of money on advertising to the new sites, and we couldn't figure certain things out with payment processing, but the team at Orange County SEO stepped in and helped up create solutions when we didn't know what to do
As for the SEO program goeswe had a great experienceWe started with no traffic or rankings but our SEO manager was smart in the keywords he chose and brought us to top positions very quicklyOverall wonderful people, and highly skilledBest part is the results of courseMy bathroom remodeling site is doing very well now in Google, yahoo, and bingwe are working on social media also and its going great