Gene's Refrigeration and especially the technician, Josh, did a great job coming out right away and fixing the electrical problems I was having I will be contacting them in the Spring for a few projects I have planned
I have used Gene's to service my furnace and heat pump for years They are courteous, professional, reasonably priced, and offer great advice I trust their recommendations
Gene's always provides top notch service Recently had a tankless water system installed, Steve did a great job and we are really satisfied with the product!
I recommend Gene's Refrigeration to everyone They've been reliable, honest and efficient After having them repair my furnace (not one they installed) I was impressed enough to purchase a three year service contract for furnace, air and plumbingand believe it was money well spent When called they respond with a quick appointment They call before they arrive and let you know who the service specialist will be The servicemen have all been courteous and very experienced in the work they are here to do Gene's is a company I'm happy to be doing business with
We were very impressed with Josh's inspection and recommendations He was patient with us and explained our alternatives so we could make the best choices to suit our needs and our budget
I called Gene's Refrigeration concerning an air conditioning problem The company had someone on site within a few hoursThe technician thoroughly checked out the problem, and was able to order a replacement part while we were talking
This is the second time I have used Gene's RefrigerationThe first time was a problem with a large heating unitI was very impressed with the extent of the effort to find and correct the problem, as well as the quickness responding to my callI would highly recommend this company
Josh who works for Gene's Refrigeration is the bestHe does an excellent job and does not talk down to you as a lot in this business doVery professional
We have been with Gene's for many many yearsThey have done a good job and we had a new system put in years agoWe have been pleased with it! We always now ask for Richard since he does such a great jobHe is knowledgeable and always explains things so we understand our systemVery good technicn
I've contracted with Gene's for years now They perform inspections in spring and fall on the HVAC in my home Always perform a thorough job Matt Thas been here over the years and I'm very happy when I see that he is my service rep Very thorough and easy to discuss issues with
Great service today ! Rich came in our home and did a pre-season A/C inspection and was very informative on what may need fixing and what was running well I will continue to use this company for our HVAC needs
We had a new furnace and a/c unit installed in the summer of by Gene'sThe quality of their work was poor to average, at best (a representative from another company recently visited my home and was horrified at the workmanship)More problematic was the follow-up, or lack thereof, from Gene's
In November, they came out for the seasonal tune-up; my wife inquired to see if there was a remote temperature sensor that might aid in some of the decreased performance we were noticing in the new unit and was told someone would get back to usBy mid-January, nobody had gotten back to usI called again and had them come out and examine the problemI was told that we would need a secondary unit in the attic, and they would get back to me with a price quoteThree months later, I was still waiting on a quoteI again had them out to check on a filter issue, and mentioned that I was waiting on a quote for a secondary unitWhen they came out, the engineer - the same one who was there in January - had zero idea of the issue and started the discussion from square one (so much for him having been working on the quote)I wound up receiving a quote a week later; I sought a second opinion, and was told that a secondary unit would be about 10th on the list of things they would recommend, and gave a bunch of suggestions that would be less costly and far less labor-intensive
The filter visit issue itself was another fiasco; the tech who came out didn't come with a filter, so he removed the old one and left the system running without oneHe said he'd be back in a couple of days with a new one; two weeks later, I still was waiting for a filterWhen I called to foll(notice a trend here? I was having to do all of the follto fix things they left undone), I was first told that the filters were out of stock at the time of the tech's visit (not what he said) and had just arrived, but was later (on the same phone call) told that they didn't have any and wouldn't have any for several weeksI wound up ordering one off Amazon, getting it two days later and installing it myself (it was also 20% cheaper than what they had quoted me)
I'm surprised by the number of positive reviews, because my experience with Gene's has been anything but on multiple occasionsI won't be using them again, and have told them as much over the phone
I have been working with Gene's Refrigeration for several years They have installed a new furnace and updated plumbing Excellent customer service, very considerate and knowledgeable service providers Highly recommended
We have had Chris service our furnace and heat pump for several years under our maintenance agreementAlways professional and shows up on time
I'm pleased with the professionalism of their service techs
Gene's Refrigeration and especially the technician, Josh, did a great job coming out right away and fixing the electrical problems I was having I will be contacting them in the Spring for a few projects I have planned
Your employee was very courteous and thorough He explained everything, and made sure I understoodVery good employee and a nice guy too
Gene's Refrigeration is very trustworthy and experiencedAsk for Chris M Excellent example of the company's experience level
We have always been very pleased with the promptness and quality of service for HVAC and plumbing with Gene's
Gene's Refrigeration, Heating and AC has always provided excellent service for my electrical, heating, and cooling needs I strongly recommend them
I have used Gene's to service my furnace and heat pump for years They are courteous, professional, reasonably priced, and offer great advice I trust their recommendations
timely, precise pleasant and knowledgeable
Gene's always provides top notch service Recently had a tankless water system installed, Steve did a great job and we are really satisfied with the product!
I recommend Gene's Refrigeration to everyone They've been reliable, honest and efficient After having them repair my furnace (not one they installed) I was impressed enough to purchase a three year service contract for furnace, air and plumbingand believe it was money well spent When called they respond with a quick appointment They call before they arrive and let you know who the service specialist will be The servicemen have all been courteous and very experienced in the work they are here to do Gene's is a company I'm happy to be doing business with
We were very impressed with Josh's inspection and recommendations He was patient with us and explained our alternatives so we could make the best choices to suit our needs and our budget
I called Gene's Refrigeration concerning an air conditioning problem The company had someone on site within a few hoursThe technician thoroughly checked out the problem, and was able to order a replacement part while we were talking
This is the second time I have used Gene's RefrigerationThe first time was a problem with a large heating unitI was very impressed with the extent of the effort to find and correct the problem, as well as the quickness responding to my callI would highly recommend this company
Josh who works for Gene's Refrigeration is the bestHe does an excellent job and does not talk down to you as a lot in this business doVery professional
We have been with Gene's for many many yearsThey have done a good job and we had a new system put in years agoWe have been pleased with it! We always now ask for Richard since he does such a great jobHe is knowledgeable and always explains things so we understand our systemVery good technicn
I've contracted with Gene's for years now They perform inspections in spring and fall on the HVAC in my home Always perform a thorough job Matt Thas been here over the years and I'm very happy when I see that he is my service rep Very thorough and easy to discuss issues with
We are very happy with the quick and efficient service with received from Gene's
Great service today ! Rich came in our home and did a pre-season A/C inspection and was very informative on what may need fixing and what was running well I will continue to use this company for our HVAC needs
We had a new furnace and a/c unit installed in the summer of by Gene'sThe quality of their work was poor to average, at best (a representative from another company recently visited my home and was horrified at the workmanship)More problematic was the follow-up, or lack thereof, from Gene's
In November, they came out for the seasonal tune-up; my wife inquired to see if there was a remote temperature sensor that might aid in some of the decreased performance we were noticing in the new unit and was told someone would get back to usBy mid-January, nobody had gotten back to usI called again and had them come out and examine the problemI was told that we would need a secondary unit in the attic, and they would get back to me with a price quoteThree months later, I was still waiting on a quoteI again had them out to check on a filter issue, and mentioned that I was waiting on a quote for a secondary unitWhen they came out, the engineer - the same one who was there in January - had zero idea of the issue and started the discussion from square one (so much for him having been working on the quote)I wound up receiving a quote a week later; I sought a second opinion, and was told that a secondary unit would be about 10th on the list of things they would recommend, and gave a bunch of suggestions that would be less costly and far less labor-intensive
The filter visit issue itself was another fiasco; the tech who came out didn't come with a filter, so he removed the old one and left the system running without oneHe said he'd be back in a couple of days with a new one; two weeks later, I still was waiting for a filterWhen I called to foll(notice a trend here? I was having to do all of the follto fix things they left undone), I was first told that the filters were out of stock at the time of the tech's visit (not what he said) and had just arrived, but was later (on the same phone call) told that they didn't have any and wouldn't have any for several weeksI wound up ordering one off Amazon, getting it two days later and installing it myself (it was also 20% cheaper than what they had quoted me)
I'm surprised by the number of positive reviews, because my experience with Gene's has been anything but on multiple occasionsI won't be using them again, and have told them as much over the phone
I have been working with Gene's Refrigeration for several years They have installed a new furnace and updated plumbing Excellent customer service, very considerate and knowledgeable service providers Highly recommended