A+ RATING OF TECHNICIAN...DEREK WAS VERY THOROUGH IN EXPLANATION OF THE PRODUCTS IN OUR HOME AND THE PROCEDURE HE PROVIDED ON MONDAY, SO MUCH SO THAT I SIGNED UP FOR THE YR SERVICE AGREEMENT SO THEIR TEAM CAN CHECK ON MY HEATING AND AIR IN THE SPRING AND FALL TO BE SURE EVERYTHING IS RUNNING PROPERLY AND IF I HAVE PROBLEMS WITH PLUMBING OR ELECTRICAL THEY CAN SERVICE THAT WITH DISCOUNTED RATESVERY REPUTABLE COMPANY WHO ALSO INSTALLED MY APRIL AIR AFTER I MOVED IN, I HIRED THEM ON MY OWN, SO I AM HAPPY TO HAVE THEM MAINTAIN THINGS IN MY HOMEHIGHLY RECOMMEND
I thought that Chris the technician was very through and courteous, and explained what was being doneHe also pointed out some future concernsHe showed up on time and completed the job within minutes
Very professional and courteousTechnician arrived on-time and explained every detail of his work including readings, tolerances, etc Invoice was electronically tracked and submitted to email account for record keeping purposes I have been a customer of Gene's for a long time
They were able to diagnose our problem quickly and develop a plan to fix itChris was especially good and kindWe trust his judgment and he did a good job
Rich Anthony, again, did an excellent efficient and thorough service / maintenance inspection He always takes the time to explain or show areas I, as the homeowner, should be aware of to maintain the great performance of the Carrier system we had Gene's install years agoAlso always had very good conversations with the office manager, Linda When she promises something it gets doneGene's is an excellent company and we are very happy with their products, installation and service
The plumber Cody was efficient and knowledgeable He came in did the job and cleaned up after
Technicians are always polite, friendly and knowledgeableMy yearly air conditioner maintenance was performed in an efficient and timely manner
A+ RATING OF TECHNICIAN...DEREK WAS VERY THOROUGH IN EXPLANATION OF THE PRODUCTS IN OUR HOME AND THE PROCEDURE HE PROVIDED ON MONDAY, SO MUCH SO THAT I SIGNED UP FOR THE YR SERVICE AGREEMENT SO THEIR TEAM CAN CHECK ON MY HEATING AND AIR IN THE SPRING AND FALL TO BE SURE EVERYTHING IS RUNNING PROPERLY AND IF I HAVE PROBLEMS WITH PLUMBING OR ELECTRICAL THEY CAN SERVICE THAT WITH DISCOUNTED RATESVERY REPUTABLE COMPANY WHO ALSO INSTALLED MY APRIL AIR AFTER I MOVED IN, I HIRED THEM ON MY OWN, SO I AM HAPPY TO HAVE THEM MAINTAIN THINGS IN MY HOMEHIGHLY RECOMMEND
Rich AIs very professional, always on time and continues to maintain our heating and cooling systems perfectly He does a fantastic job
Tom M***
I thought that Chris the technician was very through and courteous, and explained what was being doneHe also pointed out some future concernsHe showed up on time and completed the job within minutes
Very professional and courteousTechnician arrived on-time and explained every detail of his work including readings, tolerances, etc Invoice was electronically tracked and submitted to email account for record keeping purposes I have been a customer of Gene's for a long time
They were able to diagnose our problem quickly and develop a plan to fix itChris was especially good and kindWe trust his judgment and he did a good job
Great communicators, easy to reach on phone anytime, receipts and payments on line, great tracking, enjoy honesty of workers
Rich Anthony, again, did an excellent efficient and thorough service / maintenance inspection He always takes the time to explain or show areas I, as the homeowner, should be aware of to maintain the great performance of the Carrier system we had Gene's install years agoAlso always had very good conversations with the office manager, Linda When she promises something it gets doneGene's is an excellent company and we are very happy with their products, installation and service
Derek was very efficient, polite and helpful for my furnace maintenance