Pendrick Capital Partners LLC

[redacted] and [redacted] , Pendrick Capital Partners, LLC (PCP) acknowledges receipt of your complaintWe welcome the opportunity to help clarify this matter for youWhile associated with a hospital visit, the debt in question is not regarding a hospital billIt is the result of [redacted] *** [redacted] services provided on 8/19/ These services where provided to a person identified as [redacted] providing the same telephone number you have provided in the complaintThey also provided an address of [redacted] Littleton, COThe notification you received was from a collection agency we placed this account withAs a result of your telephone conversation with them on 10/2/they have requested an itemized billing statement from us and will be sending that directly to you.Once you receive it please contact them to explain why you feel you are not responsible for the balance or to discuss affordable repayment plans This account has not been reported by us or the agency to any credit reporting agency at this point in time

Good Afternoon I believe that if [redacted] were to check her credit report today she would see that this account has been deletedPlease have her let me know if she is not seeing that it has been deleted by 6/9/so that I can investigate further

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: Pendrick Capital has not summarized the issues and/or conversations accuratelyI never acknowledged this debt was mine and the information given on both phone calls is not mine (address and ssn).I do agree will all collections and any other derogatory information be removed from all credit bureausPendrick has recalled this debt from [redacted] but should also refrain from placing this erroneous debt with any other company as it is not mineNo future derogatory credit reporting from Pendrick or any affiliate should be sent to any credit bureau under my name Regards, [redacted]

[redacted] and [redacted] , Pendrick Capital Partners(PCP) acknowledges receipt of your complaint regarding this matter and welcomes the opportunity to help you resolve this You state that the original creditor sold the account twiceThis is incorrect, PCP has purchased the account but it was the first and only time it was soldThere has been no violation of any laws since PCP acquired this and specifically no HIPAA regulations as you claim.These charges are related to emergency room physician’s services provide on 4/22/ The patient provided your name and the address that is listed in this complaintIf you still feel you do not owe this balance please forward us details regarding why so we can investigate this for youUntil then the account has been placed in a dispute status in our system You request that we stop selling this accountPCP has never sold any account and our policy is to not sell accounts

7-28-15We have sent the consumer an Itemized Statement via the collection agency 7-20-Consumer was seen in the ER at [redacted] Med Center in Kissimmee Flanot South Carolina We feel that there was a misunderstanding as to where they were seen Please let us know if there is still an issueDee O

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: I did not see the response from your previous emailIf there was an attachment, I didn't see it either Regards, [redacted]

Pendrick Capital Partners, LLC (PCP) acknowledges receipt of the above mentioned complaintPCP understands You are requesting more information on this debtPCP has purchased the above account $from the original creditor listed aboveWe have placed the account with [redacted] to help you establish a repayment planPhoenix's records indicate that they did mail you a letter on 1/6/This letter explained the ways to contact them to pay the account as well as the ways to contact them to request more information or dispute the balanceAt our request, today they have updated their credit reporting to reflect your disputeWe are also providing them the detailed itemized billing statement from the original creditorThey will mail that to youYou should receive that in 7-daysOnce you review the document sent you can contact them toll free at ###-###-####.Please contact me directly should you have any further questions.Very Truly Yours,Anthóny A [redacted] Pendrick Capital Partners Chief Compliance Officer

[redacted] and [redacted] , Pendrick Capital Partners (PCP) acknowledges receipt of your complaint regarding this matter and welcomes the opportunity to help you resolve thisThe letter you reference from [redacted] is for separate accounts and the details were provided in that letterThese charges were for emergency room physician’s services that were provided to you as follows:8/13/ in the amount of $704.004/23/ in the amount of $1,183.00We have researched with the original creditor and no payment has been made on either of these accountsIt is possible that perhaps you paid the actual hospital bills but not the emergency room physician charges which are billed separately Our records indicate that [redacted] has already sent you a copy of the original detailed invoice you received from the original creditor for the 8/13/charges when you requested it in October They will be sending you the original detailed invoice you received from the original creditor for the 4/23/charges as well.Please contact them directly to show evidence that these balances have been paid or to set up affordable repayment plansWe will place the account in a dispute status until this is resolved

[redacted] and [redacted] , Pendrick Capital Partners, LLC (PCP) acknowledges receipt of your complaintWe welcome the opportunity to help clarify this matter for youPCP is the creditor of accounts in your nameThese were the result of emergency room services provided on 3/21/16, 3/22/ and 3/23/ PCP has placed these accounts with a collection agency, [redacted] to help you establish a repayment plan Is not a a data furnisher to any credit reporting agencyOur records show that neither PCP or [redacted] have received any request for validation on these accounts [redacted] will be updating your credit report to show these accounts as disputed and will be mailing you copies of the itemized billing statementsYou should have the statements within the next 7-business daysDue to the sensitive nature of those statements they cannot be uploaded to this siteOnce you receive and review the statements please contact [redacted] directly to explain why you feel you do not owe these balances or to discuss repayment options

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and I find that this resolution is satisfactory to me at the moment However, given the experience I had with this business, I will contact you and update you, if they do not respect their promise Regards, [redacted]

July 19, 2016Dear [redacted] , Pendrick Capital Partners, LLC (PCP) acknowledges receipt of the above mentioned complaintPCP understands that [redacted] believes that she is being billed for an account that she already paid.The charges in dispute originate from services rendered by the original creditor listed above on 6/9/Pendrick has researched this matter and can provide the following explanation: The original charge for the services rendered was $While working with the insurance company that $was credited in the amount of $reducing the balance due to $The insurance company then issued a payment of $fulfilling their policy obligationThe remaining balance of $was the Patient's Responsibility per the terms of her plan.Pendrick Capital Partners has purchased this account from [redacted] and has retained the services of [redacted] to facilitate repayment of this $Patient Responsibility Balance.We understand that [redacted] may have been unaware of this remaining balance and have placed this account in a disputed statusWe have also instructed our collection agency to do the same, insuring no further collection efforts will be made on this account balancePCP is not currently listing this on [redacted] s' credit report.Once this response is reviewed [redacted] can contact me directly at the above phone number with any questionsShould she wish to make a payment, that can be mailed to [redacted] at P.OBox ***, Greensboro, NC [redacted] .Very Truly Yours,Anthony A.Pendrick Capital Partners Chief Compliance Officer

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because:I never received communication regarding this bill in order to prevent it from reporting on my credit reportHad I received proper documentation, I would not be in the position I currently am in Regards, [redacted] ***

Pendrick Capital Partners, LLC (PCP) acknowledges receipt of the above mentioned complaintPCP understands That [redacted] has rejected our previous response as unsatisfactoryWe will attempt to resolve his remaining questions and concerns[redacted] believes that PCP is the parent company of the collection agency that they are referring to, PCP has no interest in [redacted] and we are not affiliated in any wayThey are a collection agency that we place unpaid accounts with.He also states we should be able to request and properly respond to his issuesWe have provided the information he requested in his original Complaint both in our response as well as in the copy of the letter he received from [redacted] ,The name of the Original Creditor is EMP of Tulsa County, PLLC The amount of the debt is SThere is no judgment so none was provided Oklahoma has no licensing requirement for collection agency's so none was providedNeither PCP or [redacted] have reported this account to any CRAPCP is the current owner of the account so no notification is required to be sent to the original creditorBecause of this the final 3" of Mrcomplaint requires no action to be taken[redacted] also claims that our original response incorrectly stated that email and fax numbers are on the letter they are notIf you review the letter sent you will see that the email, website and Fax # for [redacted] were provided in that letterSince [redacted] is currently the servicer of this account that is the correct information to make inquiries regarding this account[redacted] has no memory of being in the emergency room at that time, My visit to the emergency room was just before Thanksgiving in The records from the original creditor indicate that he did receive services in the emergency room and we will provide the itemized billing for thatFinally, [redacted] states that he has not received anything for the second item that was mentioned to be in their possessionFailure to also provide that information is also wrong and should be followed up with another formal complaintThis is partially correct as PCP did not acknowledge it in our original response as we only addressed the account that [redacted] Identified as being disputed in his complaintHowever, PCP has owned that account since and several letters have been mailed to [redacted] regarding that matterWe cannot state whether he received them or not.In an effort to provide [redacted] full clarification PCP will send himItemized Bills for each of his accounts we ownThis will be done via separate mail since they contain Protected Health Information that cannot be released in a public forum such as thisThese will be sent to the address he has listed in his original complaintWe will place the accounts in a disputed status and allow him the opportunity to review the data provided.Very Truly Yours,Anthony A [redacted] Pendrick Capital Partners Chief Compliance Officer

[redacted] and [redacted] , Pendrick Capital Partners II (PCPII) acknowledges receipt of your complaint regarding this matter and welcomes the opportunity to help you resolve this.PCP purchased this account from the original creditor In July of We cannot provide information on anything that happened prior to that dateWe have researched this account with the original creditor and have closed this accountThere is no balance due and there will be no further attempts to contact you regarding this matterPCP is not a data furnisher but we have instructed our agent to delete their reporting from your credit report You will receive written confirmation of this at the address provided in this compliant

July 15, 2016Dear [redacted] , Pendrick Capital Partners, LLC (PCP) acknowledges receipt of the above mentioned complaintBased on the information provided in the complaint we have been unable to locate an account for [redacted] We have asked [redacted] to provide further information to help us locate this accountShe has stated that she is unwilling toWhile PCP understands [redacted] 's frustration, we are unable to help based on the information providedPlease consider the following: Pendrick Capital Partners does not credit report accounts directlyWe have authorized licensed agencies who do that on our behalf.There are numerous reasons that could lead to this confusionExamples include but are not limited to; An actual error with one of the credit reporting agencies, possibly the account in question was opened in a different last name but because of the SSN the bureaus update the credit report accordinglyThere are many other possible explanations including that this is a valid account that [redacted] does not recognize for some reason.If we had more detailed information as requested, we could provide the explanation and resolution that is being asked of usWithout further information there is nothing that Pendrick Capital Partners can do to resolve this matter.In an attempt to resolve this, we did reach out to [redacted] directly via telephone at the number provided in this complaint the morning of 7/14/We were unable to reach her but did leave a message on her voicemailThis call has not been returned.We do suggest that [redacted] dispute this listing with the proper credit reporting agency and that will trigger an investigation request back to the data furnisher that reported this and will allow the matter to be corrected.In closing Pendrick Capital Partners would like to resolve this as quickly as possible, however we cannot do that without further cooperation from [redacted] The most expeditious way to resolve this would be for her to return our call atthe above phone #.Very Truly Yours,Anthony A.Chief Compliance Officer

[redacted] and [redacted] , Pendrick Capital Partners II (PCPII) acknowledges receipt of your complaint regarding this matter and welcomes the opportunity to help you resolve this These accounts are the result of emergency room physicians services provided to you on 9/13/and 7/5/These debts have been acquired by PCPII in February of this year and have not been resoldThey were simply placed with collection agencies to help you set up an affordable repayment planWe have researched with the original creditor and they have verified that there have been no payments made on either of these accountsPerhaps your statement that you were “contacted by a collection agency and/or had a garnishment placed at my employer, which is when I promptly paid each bill” was regarding a different accountIf you still believe that these accounts were paid in the past please provide evidence of these past payments to Affiliate Asset Solutions by contacting them at the address or telephone number they have provided you Otherwise please contact them to set up an affordable repayment planThank You

February 15, 2016Revdex.com Metro DC & Eastern PA K StNW 10" Floor Washington, DC 20005-3404RE: Complaint [redacted] Submitted February 08, Complainant: [redacted] Pendrick Reference #: [redacted] Account # referenced in complaint: [redacted] Dear [redacted] ,Pendrick Capital Partners, LLC (PCP) acknowledges receipt of the above mentioned complaintPCP understands that [redacted] believes she received a collection notice for her daughter [redacted] In early February our representative attempted to contact a consumer via letter to what it believed was the correct address for the responsible consumerAfter speaking with [redacted] on February 15, PCP understands that this address does not reach the responsible consumer.PCP has updated its records to reflect the address at [redacted] to be invalid and will not mail any future letters to that address regarding this matter.Very Truly Yours,

[redacted] [redacted] I am rejecting this response because:- First my name is [redacted] which is a derogatory name with discriminatory connotations given my hispanic background.- I believe that it is part of your business "modus operandi" to perhaps target minorities that may be unable to defend themselvesI have a [redacted] I will not tolerate abuse or discrimination- For a bill to be valid you have to provide a service, and the service has to be unpaidBut in addition your client also has to be made aware that a service is being provided and has to be billed in a timely mannerIt was unknown to me that by going to an ** I was going to get two bills and I had to provide my insurance information to two different partiesThis was never disclosed to me until two years later What if the nurse that was there was also on a contract? Can she bill me too? what if the receptionist was also under contract? can she bill me too? how about the person that cleaned the [redacted] after I was seeing? I think you get the ideaI provided my insurance info to the person that asked me and to this day you are unable to get that insurance information from themThe person that got my insurance info billed them and they got paidThis is the first time that your company ask me for my insurance informationYou never asked for it when I call, and you never asked me in your letter Please provide me with the number to call to provide my insurance informationI will gladly do so now that ask me two years laterI will do it promptly tooSo that you do not lose more time [redacted]

[redacted] Pendrick Capital Partners, LLC (PCP) acknowledges receipt of your compliantWe welcome the opportunity to help clarify this matter for you.1) Pendrick Capital Partners has no subsidiariesWe do however, place accounts with professional collection agencies.2) Pendrick Capital Partners has never attempted to contact you directlyWe have purchased this account in your name from the original creditorWe have subsequently placed that account with a collection agency to help you resolve this unpaid balanceYou state you spoke to us on 9/20/We have no record of that but the agency does have a record of speaking to you around that date.3) These charges were for emergency physician’s services provided on 8/26/These services were provided to someone who provide your name, Address and Telephone number matching those you have provided in this complaint4) You also filed a similar complaint against this agencyIn response to both complaints they are sending you the itemized billing statement and admission forms signed by you or someone using your nameOnce you review this material please contact them directlyAt that time, you can provide them evidence showing that this is not your account or set up a reasonable and affordable payment plan

Pendrick Capital Partners has reviewed and investigated [redacted] ***'s complaint and have closed the above referenced accountThe trace lines will be deleted and there will be no further attempt to collect this balance in the future.Very Truly Yours,