Pendrick Capital Partners LLC

To clarify our original response: The account is closed in the Pendrick systems so there will be no further placements with agencies or credit reporting

Pendrick Capital Partners, LLC (PCP) acknowledges receipt of the above mentioned complaintPCP understands That *** *** is upset about a letter she received from *** *** *** *** regarding the above mentioned account*** *** feels that the charges for her June 2,
ambulance ride are excessive and is also concerned that she received a collection notice less than days from the provided service. Please consider that PCP has no knowledge of the service provided by *** *** *** (***) to *** *** on 6/2/other than what she has mentioned in her complaint.On August 3, *** did provide ambulance service to *** ** *** where she was transported to a facility other than the one mentioned in her complaint*** records show that the balance due of $3,for that service has remained unpaidPCP has purchased the above mentioned account and placed it with *** *** *** to help *** *** with a repayment plan. This complaint appears to be a misunderstanding based on the timing of the settlement offer sent by *** *** *** to *** *** regarding the August 3, service being received in close proximity to another similar service provided by *** on June 2, Should it be required Validation of the service provided on 8/3/can be provided directly to *** ***Payment arrangements can also be made through *** *** *** *** at the address or phone number provided in their letter. Please feel free to contact me at the above phone number with any questions regarding this specific account, however PCP has no knowledge or information regarding the June 2, service and we cannot address that in any way.Very Truly Yours,Anthóny A*** Pendrick Capital Partners Chief Compliance Officer

PCP has purchased the account listed above from the Creditor listedThe account itself was created when *** *** visited an emergency room on 9/24/At that time services were provided to her by the Emergency Room Physicians Group, *** *** ***The unpaid balance on this
account remains at $293.00.*** *** *** is a licensed collection agency that PCP has retained to contact *** *** to help her set up a repayment plan that fits her current financial situationOne of those options was to allow her to make a $payment to resolve the accountThis offer represented a 25% discount on the balance due.We understand that *** *** may not recall this account or assumed that it was paid due to the time elapsed from the date of serviceAs a result, PCP has updated her account to reflect a "dispute" statusWe have also informed Commonwealth to do the same as well as to issue a delete request to the Credit reporting agencies for this account. PCP will also forward an itemized billing statement to provide more information to validate the debtSince the detailed validation requested relates to medical data that information will not be sent to you, so that there is no potential violation of state or federal privacy lawsThis material will be sent directly to *** *** via US Mail.This account will remain in a disputed Status with no further collection activityShould *** *** have any further questions she can contact me directly at the above address or telephone number. Should she with to arrange a repayment plan, *** *** should contact *** *** *** at the address and telephone number provide in their letter.Very Truly Yours,Anthony A***Pendrick Capital Partners Chief Compliance Officer

*** *** and *** ***, We have validated that Commonwealth Financial Systems, Inc (***) did mail an initial validation to you at the address listed in this complaint on 11/01/That letter was not returned to them as undeliverableSince you say it was not received we have asked them to mail you another copy that should be mailed today 3/1/To resolve this outstanding balance please contact *** directly

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***Although there are still outstanding issues, I will tentatively accept the response simply because, in either case, there will be no other follow up if I state that the response is not acceptable
Regards,
*** ***

Pendrick Capital Partners, LLC (PCP) acknowledges and understand *** *** frustration regarding this matterUnfortunately, the medical billing process at hospitals is very complex and often confusingMany providers at hospitals are required to bill separately for their servicesThis is not specific to emergency room physiciansNeither PCP or the original Creditor can change that.PCP purchased this account in July and we cannot explain what actions the original creditor took or did not take to Contact you.Upon reviewing this case, due to the time elapsed from the date of service and *** *** statement that this is the first he has become aware of the account PCP is closing this accountThere is no balance due from *** *** or anyone else on this account.Should there be any other questions you can contact me at the number listed above.Very Truly Yours, Anthony A*** *** *** ***

Pendrick Capital Partners, LLC (PCP) acknowledges receipt of the above mentioned complaintPCP understands that Ms*** does not recognize the account listed on her credit report.The above account resulted from services provided to Ms*** on 7/6/by the original creditor listed
abovePendrick Capital Partners has since Purchased the accountPCP Will forward an itemized billing statement to provide more information to validate the debtSince the detailed validation requested relates to medical data that information will not be sent to you, so that there is no potential violation of State or federal privacy lawsThis material will be sent directly to Ms*** via US Mail.We have placed the above account in a dispute status and sent a request to delete this account to the credit bureaus.Once you have reviewed the validation data provided, please feel free to contact me directly at the above phone numberThe above account will remain in a dispute status at Pendrick Capital Partners, with no further collection activity.Very Truly Yours,Anthony A***Pendrick Capital Partners Chief Compliance Officer

In regards to *** ***, we have already contacted her to try and resolve this situationShe has not currently returned our calls or been responsive, but I can give you updates once I receive themThank you!? Warm Regards,? ? Bobbi Nelson? Albany Area Manager?

[redacted] and [redacted], Pendrick Capital Partners II (PCPII) acknowledges receipt of your complaint regarding this matter and welcomes the opportunity to help you resolve this.PCP purchased this account from the original creditor In July of 2017. We cannot provide information on anything that...

happened prior to that date. We have researched this account with the original creditor and have closed this account. There is no balance due and there will be no further attempts to contact you regarding this matter. PCP is not a data furnisher but we have instructed our agent to delete their reporting from your credit report.  You will receive written confirmation of this at the address provided in this compliant.

July 14, 2016Dear [redacted],Pendrick Capital Partners, LLC (PCP) acknowledges receipt of the above mentioned complaint. Based on the information provided in the complaint we have been unable to locate an account for [redacted]. Please provide further information such as a possible...

different last name or address, SSN or account number, or a copy of the credit report in question.Please contact me directly at the number above and I will be glad to help resolve this matter,Very Truly Yours,Anthony A.Chief Compliance Officer

Good Afternoon I believe that if [redacted] were to check her credit report today she would see that this account has been deleted. Please have her let me know if she is not seeing that it has been deleted by 6/9/16. so that I can investigate further.

Pendrick Capital Partners, LLC (PCP) acknowledges receipt of the above mentioned complaint. PCP understands That [redacted] has rejected our previous response as unsatisfactory. We will attempt to resolve his remaining questions and concerns.[redacted] believes that PCP is the parent company of the collection agency that they are referring to, PCP has no interest in [redacted] and we are not affiliated in any way. They are a collection agency that we place unpaid accounts with.He also states we should be able to request and properly respond to his issues. We have provided the information he requested in his original Complaint both in our response as well as in the copy of the letter he received from [redacted],1. The name of the Original Creditor is EMP of Tulsa County, PLLC 2. The amount of the debt is S167.273. There is no judgment so none was provided 4. Oklahoma has no licensing requirement for collection agency's so none was providedNeither PCP or [redacted] have reported this account to any CRA. PCP is the current owner of the account so no notification is required to be sent to the original creditor. Because of this the final 3" of Mr. complaint requires no action to be taken.[redacted] also claims that our original response incorrectly stated that email and fax numbers are on the letter ... they are not. If you review the letter sent you will see that the email, website and Fax # for [redacted] were provided in that letter. Since [redacted] is currently the servicer of this account that is the correct information to make inquiries regarding this account.[redacted] has no memory of being in the emergency room at that time, My visit to the emergency room was just before Thanksgiving in 2015. The records from the original creditor indicate that he did receive services in the emergency room and we will provide the itemized billing for that. Finally, [redacted] states that he has not received anything for the second item that was mentioned to be in their possession. Failure to also provide that information is also wrong and should be followed up with another formal complaint. This is partially correct as PCP did not acknowledge it in our original response as we only addressed the account that [redacted] Identified as being disputed in his complaint. However, PCP has owned that account since 2011 and several letters have been mailed to [redacted] regarding that matter. We cannot state whether he received them or not.In an effort to provide [redacted] full clarification PCP will send him. Itemized Bills for each of his accounts we own. This will be done via separate mail since they contain Protected Health Information that cannot be released in a public forum such as this. These will be sent to the address he has listed in his original complaint. We will place the accounts in a disputed status and allow him the opportunity to review the data provided.Very Truly Yours,Anthony A[redacted] Pendrick Capital Partners Chief Compliance Officer

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Pendrick Capital Partners, LLC (PCP) acknowledges receipt of the above mentioned complaint. PCP understands that [redacted] feels he is not responsible to pay this bill.[redacted] has acknowledged that the services were provided but believes his insurance company should have paid these...

charges. PCP has purchased the account and researched with the original creditor. As he stated they have no insurance information on file. We cannot comment on [redacted] derogatory remarks regarding the original creditor, however we can validate that the services were provided and no payment has been received. This does establish that PCP has purchased a valid unpaid account.As we previously responded to [redacted] on his duplicate complaint with the [redacted] His account has been updated as a dispute and recalled from the collection agency assigned his account. They had updated his credit report timely in April when he originally disputed the account. We urge [redacted] to forward his insurance company name and policy number as well as proof of eligibility on the date in question. There will be no further attempts to contact him regarding this specific matter.Anthony A[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:
I do appreciate their response and understand their concerns, however, my payment was made to [redacted], who was the "original" collection agency to whom my information was sold by original scammers "[redacted], and another one of Kendrick's illegitimate business partners. This is where scams take place and exactly how they occur.  As soon as any collections are paid to these corrupt companies, they don't report payment to the original creditor, and as such the creditor then farms out the "unpaid bill" while falsely reported as "unpaid debt" by another one of their corrupt companies; in this instant, we will refer to Pendrick Capital Properties, [redacted], [redacted], AND [redacted].  ALL FOUR OF THESE COMPANIES INACCURATELY REPORTED FALSE INFORMATION TO ALL 3 CREDIT BUREAUS - THEY REPRESENT DIFFERENT AMOUNTS OF THEIR BILLS AND ALSO TRY AND CONFUSE THE CRO'S BY SENDING THEM ADDITIONAL FALSE INFORMATION CLAIMING NO PAYMENT MADE.  THEY SHOULD ALL BE PROSECUTED AND REPORTED - AS THEY HAVE TRULY CAUSED SO MUCH HEARTACHE.Although it is hard to imagine how these companies literally ruin the lives of innocent people every day by sending false information to credit reporting agencies without blinking an eye, I am taking a firm stance on what I know to be true.I have taken the appropriate steps with all three credit reporting agencies to report this illegitimate chain of scammers and their greedy leaders of the pack.
Regards,
[redacted]

[redacted]Pendrick Capital Partners II, LLC (PCP) acknowledges receipt of the above-mentioned complaint. [redacted] has made several statements that We will address.PCP has sold his account: The agency that called him purchased the debt from PCP: PCP has purchased the account from...

the original creditor named above and placed the account with a collection agency to help him reestablish a payment plan on what we believe is a valid balance due. PCP has not sold the debt or [redacted] information to anyone.He has received harassing telephone calls: [redacted] was called by a collection agency representing Pendrick Capital Partners II, LLC. This was an attempt to collect what our information shows is a valid debt. There was no intent to harassor upset [redacted] in any way.He has a [redacted] bill that was paid off a year ago: Neither PCP or it's agency have attempted to contact [redacted] regarding a [redacted] bill. The debt we are attempting to collect is for the [redacted] listed above who provide services to [redacted] on 4/19/2015. We have no knowledge of any bill generated by the [redacted] itself.We will be sending [redacted] an itemized billing statement directly to the address provided in this complaint. To protect [redacted] confidential [redacted] information that will not be provided with this response.The original creditor listed above has no record of a payment being received on this balance. Once [redacted] reviewsthe documentation we provide, if he still believes this was paid he can forward us proof of that payment and we will reopen the investigation.Very Truly Yours,Anthony A[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:
I did not see the response from...

your previous email. If there was an attachment, I didn't see it either. 
Regards,
[redacted]

June 3, 2016Dear [redacted],Pendrick Capital Partners, LLC (PCP) acknowledges receipt of the above mentioned complaint. PCP understands the concerns expressed by [redacted] and will address them as follows.The above account resulted from services provided to [redacted] 3/29/2013 by the...

original creditor listed above. Since the detailed validation requested relates to medical data that information will not be sent to you, so that there is no potential violation of state or federal privacy laws. This material has been sent directly to [redacted] via US Mail.Pendrick Capital Partners has purchased the above account from the original creditor and placed it with Central Credit Services (CCS) to facilitate collections of the balance.At our request CCS has placed your account in a dispute status and has submitted a request to the credit bureaus to delete their reporting of this account.Once you have reviewed the validation data provided, please feel free to contact me directly at the above phone number.The above account will remain in a dispute status at Pendrick Capital Partners, with no further collection activity,Very Truly Yours,Anthony A. Pendrick Capital Partners Chief Compliance Officer

[redacted] and [redacted], Pendrick Capital Partners(PCP) acknowledges receipt of your complaint regarding this matter and welcomes the opportunity to help you resolve this.    You state that the original creditor sold the account twice. This is incorrect, PCP has purchased the...

account but it was the first and only time it was sold. There has been no violation of any laws since PCP acquired this and specifically no HIPAA regulations as you claim.These charges are related to emergency room physician’s services provide on 4/22/2015.  The patient provided your name and the address that is listed in this complaint. If you still feel you do not owe this balance please forward us details regarding why so we can investigate this for you. Until then the account has been placed in a dispute status in our system You request that we stop selling this account. PCP has never sold any account and our policy is to not sell accounts.

[redacted] and [redacted], Pendrick Capital Partners, LLC (PCP) acknowledges receipt of the above-mentioned complaint.  We have verified that this account was covered by insurance and have closed the account accordingly on our system. There will be no further attempts to contact you...

regarding this matter.