Perfumebff

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Firstly the seller said to return to a address in [redacted] and I said I'm not gonna pay for shipping what if he dosent response and don't refund my money after? Then I don't have evidence of a hazardous perfume being sold to me not my money , why can't he just provide me with a authentic perfume? As his site states to be using brand names]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that...

my complaint has NOT been resolved because:

 This is the second time I have provided a photo of credit card statement page showing the company's name, date and money charged for the Creed Aventus. Also pictures of the fake bottle were attached to the email. They were informed that the respiant of the gift discarded the box and paper work prior to me seeing the bottle. ( Perfumebff was provided with the photos with the original email I sent to them.)
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

This customer has been refunded.

Hello, this order has been refunded according to policy.

This customer has been addressed directly.

Customer is to follow return instructions given.

This issue has been resolved.

Hi, this order has been refunded. according to policy.

Credit card statement for purchase
photo of spray cap reading "CPEED"
Bottle's black wrap not properly aligned photo
Bottle not level on bottom causing wobble.

This order has been refunded according to policy.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:...


 
I read their policy, and their policy saysm they will return teh item withing 15 days, they will deduct 10% for unopened package and 20% for opened packages, howver in my case I explained it several times for you and for them whey I did not open and return, I do not need to repeat myself,  I did have to open the package to check if the cologne is real or fake and sure it was fake first and the cologne was 3/4 full and it had leaked in the box. I do not understand how these people are in business untill now. I also paid $14 to $15, I do not have the receipt with me right now, but I do have it at home where they should have offered to pay for the shipping and they did not per their message, but asked to ship to them.  the money deducted from is neither 10% nor 20%, they deducted almost $30 and I also paid almost $15 for shipping.  I still need my full refund back
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
 
There is no credit to my Visa from Perfume BFF as of 8:30 a.m. on 7/*/15. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
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[Your Answer Here]
 They have not provided a return label since they sent one that expired before I could take the item to the post office.  They state they would send a label within 24 hours of my request.  It took them over 48 hours to send the label, and they send it after all post offices are closed so that the label expires when you attempt to print it once the post offices open days later.  I requested a replacement label since 05/**/15 and have yet to receive a response.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Simply stated, PerfumeBFF sells counterfeit products, commits consumer fraud and violates intellectual property laws. I ordered Creed Aventus from PerfumeBFF. I was shipped Creed Green Irish Tweed. I did not open the package, as I expected I would have to return it. When I pointed out the error, the company said the correct product would arrive in a week -- they did not even ask me to return the original shipment. That made me suspicious about this company. After doing some research, I found scores of complaints against this company and its products. Sure enough, when the Creed Aventus arrived, I opened the packaged and quickly determined it was a counterfeit. The packaging did not match proper Creed packaging (the label was even peeling off) and the cologne itself smelled absolutely terrible -- like lighter fluid -- nothing at all like real Creed Aventus. The company only replied to my complaint with an email to return the product -- no mention of refund or otherwise. I will not pay to return a counterfeit product to this company. If the company wants the counterfeit product(s) back, it should send to me prepaid shipping materials. In any event, I expect a full refund immediately, whether the product(s) are returned are not. I have filed complaints with Creed (to enforce its rights) and with relevant law enforcement agencies. This company and Ed R[redacted] need to be shut down, at the very least. More appropriately, further action should be taken against them.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 As of 08:40 a.m MST 05/**/15, the return label has not been received, still waiting.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Perfumebff seems to be the most admired families within the world of perfumes. It embraces a vast group of fragrances with floral notes as a major theme. Whether it is a smell of a single flower or a complex bouquet, a smell of an existing flower, its abstract understanding or a perfumer’s floral
I think it may be the only Perfumebff perfumes in the whole of Perfume Land not to have reviewed Perfumebff perfume yet, a fact that makes me look a bit naff seeing as I had my sample for so darn long.
I order from Perfumebff all of the time, perfume is of a great quality and prices also be great. You get deliverable within a week after order the perfume.
I shop online quite frequently at [redacted]. I am always so impressed with their standards. I always get exactly what I ordered.
After buying perfume from [redacted], I had I always prefer to buy perfume from [redacted] . I will order more perfume from this online store and refer to all my collegue and family members too.

Really happy I found and shopped perfumebff, received quality perfume at a well appreciated discounted price from what I've seen elsewhere. The site is a place I would recommend to family and friends looking for a great deal on a fragrances they are shopping for. They had a good selection of many different fragrances.

You can't beat these prices! That's basically it. I get the same fragrances that I used to get from Macys for a much better price.

Great prices and service seem to be the high points for this site. I will definitely but here again.

I have been buying perfume at perfumebff for more that a year now and I am very appreciative of the customer service I received when an issue came up with my order.

The issue was with the post office and they helped me set them straight thus solidifying my loyalty to perfumebff.com