Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsDynamic Recovery Solutions does not engage in any fraudulent activity that would harm or abuse any consumerWe are currently
licensed and bonded in all applicable states that require such licensing
Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at *** or our toll free telephone number at *** ***
*** **
***
RevDex.com of Upstate South Carolina (Greenville, SC)
North Church Street, Suite C
Greenville, SC 29601-
Dear *** ** ***
We have read
*** *** complaint and reviewed the account that has been placed with us by
our client. Dynamic Recovery Solutions
acknowledges *** *** request for no further contactPer
company policy when a complaint of this nature is received, we cease all
activity on the account in our office and the file is returned to our client
If *** *** has any further questions or concerns, we
encourage her to contact our Chief Compliance Officer *** *** at ***.
We do apologize for any inconvenience that *** *** may have
experienced.
Regards,
*** ***
Compliance
Representative
Dear *** *** Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clientsCustomer service is our top priority, and our representatives are trained to be professional and follow all guidelines required by federal and state
laws and regulationsI have personally monitored this phone call, and I sincerely apologize, and agree it could have been handled in a much more professional mannerPer company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordinglyIt has been closed in our office and returned to our clientThere will be no further contact with the consumer from Dynamic Recovery Solutions regarding this accountWith best regards, *** Compliance Auditor ***
RE: *** ***, Complaint #***
Dear ***
***,
Dynamic Recovery Solutions, LLC (DRS) is a legitimate collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made
Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account
Sincerely,
*** ** ***
Quality Assurance Coordinator
Dynamic Recovery Solutions
***
***
*** ***
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear *** ***,
We
have read Ms***’s complaint and reviewed the account that has been placed
with us by our clientDynamic Recovery Solutions acknowledges that Ms*** is disputing this account, and
does not want the tradeline on her credit report
This account will no longer be serviced
in our officePer company
policy when a complaint of this nature is received we cease all activity on the
accountIn response
to Ms***’s concern about her credit report, we have requested a removal of the tradelineShould media be available on this account we
will send it to Ms*** and then there will be no further contact from Dynamic
Recovery Solutions
If
Ms*** has any further questions or concerns, we encourage her to contact
our Chief Compliance Officer *** *** ** ***.comWe do apologize for any inconvenience that Ms*** may have experienced
Regards,
*** ***
Compliance Representative
*** ***
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear*** ***,
We have read Mr***’s complaint and reviewed the
account that has been placed with us by our clientDynamic Recovery Solutions acknowledges
that Mr*** is disputing this account and does not want the tradeline to
appear on his credit report
Per
company policy when a complaint of this nature is received we cease all
activity on the account in our office. In
response to Mr***’s concern
about his credit, DRS handled this account on behalf of its client and does not report to the credit bureaus. Mr***’s account will no longer be
serviced in the office of Dynamic Recovery Solutions
Dynamic Recovery Solutions is a third party collection agency licensed
in all applicable states to collect on past due accounts for our clients. DRS always wants to acknowledge any
concerns a consumer expresses regarding these type of matters. If
Mr*** has any further questions or concerns, we encourage him to contact
our Chief Compliance Officer *** *** ***.comWe do apologize for any inconvenience that Mr
*** may have experienced
Regards,
*** ***
Compliance Representative
*** ***
"">Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear *** ***,
We
have read Ms***’s complaint and reviewed the account that has been placed
with us by our clientDynamic Recovery Solutions acknowledges that Ms*** is disputing this account, and does
not want the tradeline on her credit report
This account will no longer be serviced
in our officePer company
policy when a complaint of this nature is received we cease all activity on the
account in our officeIn response to Ms***’s concern about her credit, we have not
reported anything to the Credit Bureau nor will we report anything in the
future and her credit will not be harmed by Dynamic Recovery SolutionsThere
is currently no media available on this account due to this, the account will
be closed and there will be no further contact from Dynamic Recovery Solutions
If
Ms*** has any further questions or concerns, we encourage her to contact
our Chief Compliance Officer *** *** ** ***.comWe do apologize for any inconvenience that Ms
*** may have experienced
Regards,
*** ***
Compliance Representative
February 28,
class="MsoNormal" "text-align: justify;">*** ** ***
Dispute Resolution Director
Revdex.com of Upstate S.C
North Church Street
Greenville, SC 29601-2164
RE: *** ***
Dear*** ***,
Dynamic Recovery Solutions LLC is a collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made. Please be assured that CONSUMERSNAME credit report was not pulled, and should not show anything in the tradelines from Dynamic Recovery Solutions.
Customer service is our top priority and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulations. I apologize for the behavior of the agent who handled his call. Further discipline action has been taken for the way the call was handled.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further contact with the consumer from Dynamic Recovery Solutions regarding this account.
Sincerely,
*** ***
Dynamic Recovery Solutions
*** ***%
Revdex.com Case #* ***,
Customer service is our top priority, and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulationsI have personally monitored this phone call, and on several occasions the consumer agreed that the agent
was not being harassing, abusive or aggressive while handling the callPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and returned to our clientYou will not receive any further contact from Dynamic Recovery Solutions regarding this matterIf you have further questions, we encourage you to contact our customer service department at *** or our toll free telephone number at ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ** ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
March 26,
*** ** ***
Dispute Resolution Director
Revdex.com of Upstate S.C
North Church Street
Greenville, SC 29601-2164
RE: *** ***
Dear *** ***
Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistHowever,they never received any contact from our office nor do we have the account listed in the complaintIf they wish to contact us they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account.
Sincerely,
Compliance Administrator
Dynamic Recovery Solutions
*** ***
Revdex.com Case #: ***
Dynamic Recovery
Solutions, LLC (DRS) is a legitimate third party collection agency that
collects on past due accounts for our clients. We acknowledge that you are
disputing this accountUnfortunately, the industry of debt collections can at
times receive
accounts from our clients where contact information is either
incorrect and/or outdatedThe agency then uses a process called acquisition of
location information (skip tracing) to acquire correct up to date informationDue to
business exchanges, it is possible that a mistake could have been made by
erroneously contacting the incorrect party
We sincerely apologize for any inconvenience
this may have caused on your behalf. DRS has also sent correspondence regarding the consumer's concern in disputing the alleged accountDynamic Recovery Solutions does not engage
in any fraudulent activity or identity theftWe are currently licensed and
bonded in all applicable states that require such licensing, and would receive
severe penalties and fines for such fraudulent activityPer company policy
when a complaint of this nature is received, the account is placed in a
"cease & desist" statusAlso, your account has been CLOSED in
our office, and no further contact from Dynamic Recovery Solutions regarding
this matterIf you have any further questions or concerns, we encourage you to
contact our customer service department at *** or our toll free
telephone number at ***
*** ** ***
size="3">
Revdex.com of Upstate
South Carolina (Greenville, SC)
North Church Street, Suite C
Greenville, SC 29601-
Dear *** ** ***,
We have read *** ***
complaint and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions acknowledges that
*** *** is disputing this account, and has requested validation
documentation from our client The consumer has also
requested to be placed on our internal do not call list
Customer
experience is our TOP priority, and we are grateful that the consumer has
brought this matter to our attentionOur representatives are trained to be
professional and follow all guidelines required by federal and state laws and
regulationsI have personally monitored all phone calls where the consumer
spoke to our representatives and the representative did not handle the consumer
in a professional mannerThe representative will be reprimanded
accordingly.
Per company policy when a complaint of this nature is received, we
cease all activity on the account in our office and the file is returned to our
client with thorough documentation of the consumer’s dispute
If *** *** has any further
questions or concerns, we encourage her to contact our Chief Compliance Officer
*** *** at ***. We
do apologize for any inconvenience that *** *** may have experienced.
Regards,
*** ***
Compliance Representative
Dear *** ***,
"background-">Thank you for the opportunity to respond to Ms**'s complaintDynamic Recovery Solutions read and investigated the complaintBased on this review, we contacted Ms** in good faith that we were reaching out to our customerMs**'s number was listed on our file as a good point of contact for our customerWe are grateful Ms** brought to our attention that we reached her in errorPer Ms**'s request we removed her telephone number from our system and placed it on our internal do not call listDynamic Recovery Solutions will not attempt to contact Ms** againWe do apologize for any inconvenience that Ms** **y have experiencedRespectfully yours,
*** *** Compliance Representative
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution is satisfactory to me.
Regards,
*** ***
RE: Revdex.com Case #:*** Good morning *** ***, Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsTypically, the original creditor will exhaust their collection attempts, and sell the defaulted account to a collection
agency like Dynamic Recovery SolutionsAny activity would be through that collection agency, the original creditor would have no further part of that processPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and there will be no further contact from Dynamic Recovery Solutions regarding this matterIf you have additional questions or concerns, please feel free to contact the Compliance DepartmentWith Best Regards, *** *** Compliance Auditor ***
RE: Revdex.com #*** Good morning *** ***, Dynamic Recovery Solutions is a third party collection agency who collects on past due accounts for our clientsTypically when the accounts are placed with our office from our clients, there are times where contact information is either incorrect and/or
outdatedThe agency then uses a process called acquisition of location information (skip tracing) to acquire correct up to date information, and it can be incorrect as well, certainly in this case where the last names are similar in sound, but definitely not in spellingWhile it is not the intention of Dynamic Recovery Solutions to intentionally continue to contact the wrong personPer company policy when a complaint of this nature is received, the contact information as listed has been permanently placed in a "cease & desist" status, and no further contact from Dynamic Recovery Solutions regarding this matterWe do apologize for any inconvenience this may have caused on your behalfIf you have any further questions or concerns, we encourage you to contact our customer service department at [email protected] or our toll free telephone number at***
Dear *** ***, Dynamic Recovery Solutions, LLC (DRS) is a legitimate collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the yearsDue to several
business exchanges, it is possible that a mistake could have been madePer company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordinglyIt has been closed in our office and returned to our clientThere will be no further collection activity from DRS regarding this accountSincerely, *** ** *** Compliance Administrator Dynamic Recovery Solutions***
*** ** ***
Revdex.com of
Upstate South Carolina (Greenville, SC)
North
Church Street, Suite C
Greenville, SC 29601-2164
Dear *** ** ***
We have read
*** ***’ complaint and reviewed the account that has been placed with us by
our clientDynamic Recovery Solutions acknowledges that *** *** is disputing
this account and requesting no further contact Per company policy when a complaint of this
nature is received, we cease all activity on the account in our office and the
file is returned to our client
If *** ***
has any further questions or concerns, we encourage him to contact our Chief
Compliance Officer *** *** at ***.
We do apologize for any inconvenience that *** *** may have
experienced
Regards,
*** ***
Compliance
Representative
RE* *** ***, Complaint ID#***
Dear*** ***
class="MsoNormal" "text-align: justify; line-height: 115%; text-indent: 0.5in;">Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them
Customer service is our top priority and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulations. Dynamic Recovery Solutions, LLC (DRS) sincerely apologizes for the behavior of the agent who handled his call
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account
Sincerely,
*** ** ***
Compliance Administrator
Dynamic Recovery Solutions
***
***
Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsDynamic Recovery Solutions does not engage in any fraudulent activity that would harm or abuse any consumerWe are currently
licensed and bonded in all applicable states that require such licensing
Per company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, the account has been CLOSED in our office, and no further contact from Dynamic Recovery Solutions regarding this matterIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at *** or our toll free telephone number at *** ***
*** **
***
RevDex.com of Upstate South Carolina (Greenville, SC)
North Church Street, Suite C
Greenville, SC 29601-
Dear *** ** ***
We have read
*** *** complaint and reviewed the account that has been placed with us by
our client. Dynamic Recovery Solutions
acknowledges *** *** request for no further contactPer
company policy when a complaint of this nature is received, we cease all
activity on the account in our office and the file is returned to our client
If *** *** has any further questions or concerns, we
encourage her to contact our Chief Compliance Officer *** *** at ***.
We do apologize for any inconvenience that *** *** may have
experienced.
Regards,
*** ***
Compliance
Representative
Dear *** *** Dynamic Recovery Solutions, LLC (DRS) is a legitimate third party collection agency that collects on past due accounts for our clientsCustomer service is our top priority, and our representatives are trained to be professional and follow all guidelines required by federal and state
laws and regulationsI have personally monitored this phone call, and I sincerely apologize, and agree it could have been handled in a much more professional mannerPer company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordinglyIt has been closed in our office and returned to our clientThere will be no further contact with the consumer from Dynamic Recovery Solutions regarding this accountWith best regards, *** Compliance Auditor ***
RE: *** ***, Complaint #***
Dear ***
***,
Dynamic Recovery Solutions, LLC (DRS) is a legitimate collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made
Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account
Sincerely,
*** ** ***
Quality Assurance Coordinator
Dynamic Recovery Solutions
***
***
*** ***
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear *** ***,
We
have read Ms***’s complaint and reviewed the account that has been placed
with us by our clientDynamic Recovery Solutions acknowledges that Ms*** is disputing this account, and
does not want the tradeline on her credit report
This account will no longer be serviced
in our officePer company
policy when a complaint of this nature is received we cease all activity on the
accountIn response
to Ms***’s concern about her credit report, we have requested a removal of the tradelineShould media be available on this account we
will send it to Ms*** and then there will be no further contact from Dynamic
Recovery Solutions
If
Ms*** has any further questions or concerns, we encourage her to contact
our Chief Compliance Officer *** *** ** ***.comWe do apologize for any inconvenience that Ms*** may have experienced
Regards,
*** ***
Compliance Representative
*** ***
"Cambria","serif">
Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear*** ***,
We have read Mr***’s complaint and reviewed the
account that has been placed with us by our clientDynamic Recovery Solutions acknowledges
that Mr*** is disputing this account and does not want the tradeline to
appear on his credit report
Per
company policy when a complaint of this nature is received we cease all
activity on the account in our office. In
response to Mr***’s concern
about his credit, DRS handled this account on behalf of its client and does not report to the credit bureaus. Mr***’s account will no longer be
serviced in the office of Dynamic Recovery Solutions
Dynamic Recovery Solutions is a third party collection agency licensed
in all applicable states to collect on past due accounts for our clients. DRS always wants to acknowledge any
concerns a consumer expresses regarding these type of matters. If
Mr*** has any further questions or concerns, we encourage him to contact
our Chief Compliance Officer *** *** ***.comWe do apologize for any inconvenience that Mr
*** may have experienced
Regards,
*** ***
Compliance Representative
*** ***
"">Consumer Operations Director
Revdex.com of the Upstate
North Church Street, Suite C
Greenville, SC
Dear *** ***,
We
have read Ms***’s complaint and reviewed the account that has been placed
with us by our clientDynamic Recovery Solutions acknowledges that Ms*** is disputing this account, and does
not want the tradeline on her credit report
This account will no longer be serviced
in our officePer company
policy when a complaint of this nature is received we cease all activity on the
account in our officeIn response to Ms***’s concern about her credit, we have not
reported anything to the Credit Bureau nor will we report anything in the
future and her credit will not be harmed by Dynamic Recovery SolutionsThere
is currently no media available on this account due to this, the account will
be closed and there will be no further contact from Dynamic Recovery Solutions
If
Ms*** has any further questions or concerns, we encourage her to contact
our Chief Compliance Officer *** *** ** ***.comWe do apologize for any inconvenience that Ms
*** may have experienced
Regards,
*** ***
Compliance Representative
February 28,
class="MsoNormal" "text-align: justify;">*** ** ***
Dispute Resolution Director
Revdex.com of Upstate S.C
North Church Street
Greenville, SC 29601-2164
RE: *** ***
Dear*** ***,
Dynamic Recovery Solutions LLC is a collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made. Please be assured that CONSUMERSNAME credit report was not pulled, and should not show anything in the tradelines from Dynamic Recovery Solutions.
Customer service is our top priority and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulations. I apologize for the behavior of the agent who handled his call. Further discipline action has been taken for the way the call was handled.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further contact with the consumer from Dynamic Recovery Solutions regarding this account.
Sincerely,
*** ***
Dynamic Recovery Solutions
*** ***%
Revdex.com Case #* ***,
Customer service is our top priority, and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulationsI have personally monitored this phone call, and on several occasions the consumer agreed that the agent
was not being harassing, abusive or aggressive while handling the callPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and returned to our clientYou will not receive any further contact from Dynamic Recovery Solutions regarding this matterIf you have further questions, we encourage you to contact our customer service department at *** or our toll free telephone number at ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ** ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
March 26,
*** ** ***
Dispute Resolution Director
Revdex.com of Upstate S.C
North Church Street
Greenville, SC 29601-2164
RE: *** ***
Dear *** ***
Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistHowever,they never received any contact from our office nor do we have the account listed in the complaintIf they wish to contact us they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account.
Sincerely,
Compliance Administrator
Dynamic Recovery Solutions
*** ***
Revdex.com Case #: ***
Dynamic Recovery
Solutions, LLC (DRS) is a legitimate third party collection agency that
collects on past due accounts for our clients. We acknowledge that you are
disputing this accountUnfortunately, the industry of debt collections can at
times receive
accounts from our clients where contact information is either
incorrect and/or outdatedThe agency then uses a process called acquisition of
location information (skip tracing) to acquire correct up to date informationDue to
business exchanges, it is possible that a mistake could have been made by
erroneously contacting the incorrect party
We sincerely apologize for any inconvenience
this may have caused on your behalf. DRS has also sent correspondence regarding the consumer's concern in disputing the alleged accountDynamic Recovery Solutions does not engage
in any fraudulent activity or identity theftWe are currently licensed and
bonded in all applicable states that require such licensing, and would receive
severe penalties and fines for such fraudulent activityPer company policy
when a complaint of this nature is received, the account is placed in a
"cease & desist" statusAlso, your account has been CLOSED in
our office, and no further contact from Dynamic Recovery Solutions regarding
this matterIf you have any further questions or concerns, we encourage you to
contact our customer service department at *** or our toll free
telephone number at ***
*** ** ***
size="3">
Revdex.com of Upstate
South Carolina (Greenville, SC)
North Church Street, Suite C
Greenville, SC 29601-
Dear *** ** ***,
We have read *** ***
complaint and reviewed the account that has been placed with us by our client Dynamic Recovery Solutions acknowledges that
*** *** is disputing this account, and has requested validation
documentation from our client The consumer has also
requested to be placed on our internal do not call list
Customer
experience is our TOP priority, and we are grateful that the consumer has
brought this matter to our attentionOur representatives are trained to be
professional and follow all guidelines required by federal and state laws and
regulationsI have personally monitored all phone calls where the consumer
spoke to our representatives and the representative did not handle the consumer
in a professional mannerThe representative will be reprimanded
accordingly.
Per company policy when a complaint of this nature is received, we
cease all activity on the account in our office and the file is returned to our
client with thorough documentation of the consumer’s dispute
If *** *** has any further
questions or concerns, we encourage her to contact our Chief Compliance Officer
*** *** at ***. We
do apologize for any inconvenience that *** *** may have experienced.
Regards,
*** ***
Compliance Representative
Dear *** ***,
"background-">Thank you for the opportunity to respond to Ms**'s complaintDynamic Recovery Solutions read and investigated the complaintBased on this review, we contacted Ms** in good faith that we were reaching out to our customerMs**'s number was listed on our file as a good point of contact for our customerWe are grateful Ms** brought to our attention that we reached her in errorPer Ms**'s request we removed her telephone number from our system and placed it on our internal do not call listDynamic Recovery Solutions will not attempt to contact Ms** againWe do apologize for any inconvenience that Ms** **y have experiencedRespectfully yours,
*** *** Compliance Representative
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution is satisfactory to me.
Regards,
*** ***
RE: Revdex.com Case #:*** Good morning *** ***, Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsTypically, the original creditor will exhaust their collection attempts, and sell the defaulted account to a collection
agency like Dynamic Recovery SolutionsAny activity would be through that collection agency, the original creditor would have no further part of that processPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and there will be no further contact from Dynamic Recovery Solutions regarding this matterIf you have additional questions or concerns, please feel free to contact the Compliance DepartmentWith Best Regards, *** *** Compliance Auditor ***
RE: Revdex.com #*** Good morning *** ***, Dynamic Recovery Solutions is a third party collection agency who collects on past due accounts for our clientsTypically when the accounts are placed with our office from our clients, there are times where contact information is either incorrect and/or
outdatedThe agency then uses a process called acquisition of location information (skip tracing) to acquire correct up to date information, and it can be incorrect as well, certainly in this case where the last names are similar in sound, but definitely not in spellingWhile it is not the intention of Dynamic Recovery Solutions to intentionally continue to contact the wrong personPer company policy when a complaint of this nature is received, the contact information as listed has been permanently placed in a "cease & desist" status, and no further contact from Dynamic Recovery Solutions regarding this matterWe do apologize for any inconvenience this may have caused on your behalfIf you have any further questions or concerns, we encourage you to contact our customer service department at [email protected] or our toll free telephone number at***
Dear *** ***, Dynamic Recovery Solutions, LLC (DRS) is a legitimate collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the yearsDue to several
business exchanges, it is possible that a mistake could have been madePer company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordinglyIt has been closed in our office and returned to our clientThere will be no further collection activity from DRS regarding this accountSincerely, *** ** *** Compliance Administrator Dynamic Recovery Solutions***
*** ** ***
Revdex.com of
Upstate South Carolina (Greenville, SC)
North
Church Street, Suite C
Greenville, SC 29601-2164
Dear *** ** ***
We have read
*** ***’ complaint and reviewed the account that has been placed with us by
our clientDynamic Recovery Solutions acknowledges that *** *** is disputing
this account and requesting no further contact Per company policy when a complaint of this
nature is received, we cease all activity on the account in our office and the
file is returned to our client
If *** ***
has any further questions or concerns, we encourage him to contact our Chief
Compliance Officer *** *** at ***.
We do apologize for any inconvenience that *** *** may have
experienced
Regards,
*** ***
Compliance
Representative
RE* *** ***, Complaint ID#***
Dear*** ***
class="MsoNormal" "text-align: justify; line-height: 115%; text-indent: 0.5in;">Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website, Dynamicrecovery.com/dispute as a number may be associated with an account that does not be belong to them
Customer service is our top priority and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulations. Dynamic Recovery Solutions, LLC (DRS) sincerely apologizes for the behavior of the agent who handled his call
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly. It has been closed in our office and returned to our client, with notation of this complaint. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account
Sincerely,
*** ** ***
Compliance Administrator
Dynamic Recovery Solutions
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