February 28, 2014
*** ** ***
Dispute Resolution Director
RevDex.com of Upstate S.C
North Church Street
Greenville, SC 29601-2164
RE:*** ***
Dear *** ***
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further collection activity from DRS regarding this account.
Sincerely,
*** ***
Dynamic Recovery Solutions
*** ***
RE: Revdex.com Case No: ***, Good afternoon, *** ***, Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses
over the yearsDue to several business exchanges, it appears that the mishap in contacting you again regarding the alleged debt unfortunately is due to several business exchangesCustomer service is our top priority, and we appreciate your bringing this matter to our attentionPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and returned to our clientThere will be no further contact from Dynamic Recovery Solutions regarding this matterIf you have further questions or concerns, please feel free to contact the Compliance DepartmentBest Regards,*** *** Compliance Auditor ***
Dear*** ***, Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website,
*** as a number may be associated with an account that does not be belong to themPer company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordinglyIt has been closed in our office and returned to our client, with notation of this complaintThere will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this accountSincerely,*** ** *** Compliance Administrator Dynamic Recovery Solutions*** ***
RE: Revdex.com Case #: *** Good afternoon *** ***, Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsThe original creditor exhausted their collection attempts when they did not receive a paymentThe account is
normally sold into collections, so that the original creditor can recoup their loss for non-payment of the defaulted accountTypically any contact information would be a part of the original contract that was sold into collections, including, but not limited to, telephone number, address, etcDynamic Recovery Solutions does not engage in any fraudulent activity or identity theftWe are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines for such fraudulent activityIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the yearsDue to several business exchanges, it is possible that a mistake could have been madePlease accept our apologies on contacting you in errorThere will be no further contact with you from Dynamic Recovery Solutions except to advise that we have flagged the account accordingly, and it has been closed in our office and returned to our clientCustomer service is our top priority, and we appreciate your bringing this matter to our attentionPlease feel free to contact our Compliance Department if you have further questions or concernsWith Best Regards, *** *** Compliance Auditor***
Customer service is our TOP priority, and we appreciate the consumer bringing this matter to our attentionThis was a bona fide errorDynamic Recovery Solutions has taken the appropriate measures to correct this action on March, and typically takes 5-business days for the update to be completed from the consumer reportDRS attempted to send validation but it appears that the letter was never delivered
March 14,
*** ** ***Dispute Resolution Director
Revdex.com of Upstate S.C
North Church Street
Greenville, SC 29601-2164
RE: *** ***
Dear *** ***
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients
Customer service is our top priority and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulations. I apologize for the behavior of the agents who handled this call. Further discipline action has been taken for the way the call was handled.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further contact with the consumer from Dynamic Recovery Solutions regarding this account.
Sincerely,
Compliance Administrator
Dynamic Recovery Solutions
*** ***%
Revdex.com Case No: ***,
Good afternoon *** ***,
face="Arial" size="2">Dynamic Recovery
Solutions, LLC (DRS) is a legitimate third party collection agency that
collects on past due accounts for our clients. Customer service is our TOP priority, and our representatives are
trained to be professional and follow all guidelines required by federal and state
laws and regulationsParticularly, your previous request that you state was not handled satisfactorily to remove the inquiry Dynamic Recovery Solutions
does not engage in any fraudulent activity to misinform abuse or harass any
consumerWe are currently licensed and bonded in all applicable states that
require such licensing, and would receive severe penalties and fines for such
fraudulent activityDynamic Recovery Solutions acknowledges your dispute, and
will handle accordingly. Dynamic Recovery Solutions has also requested to
have the soft inquiry removed from your consumer report with TransUnion, which
typically does not show as a hard inquiryThis process may take up to 5-
business days
Due to several business
exchanges, it is possible that a mistake could have been made by erroneously
contacting you, and we apologize for any inconvenience this may have caused on
your behalf Per company policy when a complaint of this nature is
received, the account is placed in a "cease & desist" status
Also, your account has been CLOSED in our office, and no further contact from
Dynamic Recovery Solutions regarding this matterIf you have any further
questions or concerns, we encourage you to contact our customer service
department at *** or our toll free
telephone number at ***
Revdex.com Case #: ***
Customer service is our TOP
priority, and our representatives are trained to be professional and follow all
guidelines required by federal and state laws
and regulationsI have personally monitored these calls, and the agent will receive the appropriate reprimand for the less than professional handling of the callDRS always want to acknowledge any concerns a consumer expresses regarding these type of matters. It is certainly
not a practice of Dynamic Recovery Solutions to intentionally harass or abuse
any consumer.
Due to several business exchanges, it is possible that a
mistake could have been made by contacting the consumer at this pointFurther,
as a result of the turnover of accounts in the collections industry, oftentimes
there is inaccurate information for contact purposes. Typically
any personal and/or contact information would be a part of the original
contract that was sold into collections, including, but not limited to,
telephone number, address, etcWe acknowledge that the consumer is disputing this account due to possible ID theft and fraud. Per
company policy when a complaint of this nature is received, the account is
placed in a "cease & desist" statusAlso, the account has been
CLOSED in our office, and no further contact from Dynamic Recovery Solutions
regarding this matterWe sincerely apologize for any inconvenience this may
have caused for the consumerIf you have any further questions or concerns, we
encourage you to contact our customer service department at *** or
our toll free telephone number at ***
Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID ***. If the debt collector would like more information, they can contact my attorney *** *** ** *** Law Offices, L.Pat ***
Regards,
*** ***
RE: Revdex.com Case No** *** Dynamic Recovery Solutions has permanently "cease & desist this account per customer's requestPlease review attached recordings, and harassment received by *** ***NO FURTHER COMMUNICATION will be made by DYNAMIC Recovery Solutions, and we REQUEST no further contact from *** ***Thanking you in advance*** *** Compliance Auditor***
*** ** ***
face="Times New Roman" size="3">
RevDex.com of Upstate South Carolina (Greenville, SC)
North Church Street, Suite C
Greenville,
SC 29601-
Dear
*** ** ***
We have read *** ***s complaint and
reviewed the account that has been placed with us by our client. Dynamic Recovery Solutions (DRS) acknowledges that *** *** is disputing this account. Per company policy when a complaint of
this nature is received, we cease all activity on the account in our office and
the file is returned to our client
We
have requested that this account be removed from *** ***s credit report
If *** ***
has any further questions or concerns, we encourage him to contact our Chief
Compliance Officer at *** We do apologize for any inconvenience that
*** *** may have experienced
Regards,
*** ***
RE:*** *** Complaint ID#***
Dear *** ***,
Dynamic Recovery Solutions, LLC (DRS) is a 3rd party debt collection agency that collects on past due accounts for our clientsIn regards to *** *** previous complaint, we sent a request for the documentation requested on June 17th, To our knowledge our client does not have the requested documentsTherefore in compliance with the Fair Debt Collection Practices Act (FDCPA) DRS will cease collection effortsWe have flagged the account accordingly. It has been closed in our office and returned to our client.
*** ***
Quality Assurance Coordinator
Dynamic Recovery Solutions
***
***
*** ** ***
face="Calibri">Revdex.com of
Upstate South Carolina (Greenville, SC)
North Church Street, Suite C
Greenville, SC 29601-
Dear *** ** ***
We have read
*** complaint and reviewed the account that has been placed with us by
our clientDynamic Recovery Solutions acknowledges that *** *** is
disputing this account and requesting no further contact Per company policy when a complaint of this
nature is received, we cease all activity on the account in our office and the
file is returned to our client
If *** *** has any further questions or concerns, we encourage her to contact our
Chief Compliance Officer *** *** at ***
We do apologize for any inconvenience that *** *** may have
experienced
Regards,
*** ***
Compliance
Representative
*** ** ***
Revdex.com of
Upstate South Carolina (Greenville, SC)
North
Church Street, Suite C
Greenville, SC 29601-2164
Dear *** ** ***
We have read
*** *** complaint and reviewed the account that has been placed with us
by our clientDynamic Recovery Solutions acknowledges that *** *** is
disputing this account and requesting no further contact
In reference
to *** *** complaint; there are no trade lines being reported by Dynamic
Recovery Solutions
Per company policy when a complaint of this nature is
received, we cease all activity on the account in our office and the file is
returned to our client
If *** *** has any further questions or concerns, we encourage him to contact our
Compliance Manager at *** .
We do apologize for any inconvenience that *** *** may have
experienced.
Regards,
*** ***
Compliance
Representative
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Dynamic Recovery Solutions acknowledges the consumers requestHowever, the request has been submitted, but consumer must allow up to days to ensure all has been updated appropriately
"text-align: justify;">RE: *** *** ***, Complaint ID#***
Dear *** ***,
Dynamic Recovery Solutions, LLC (DRS) is a legitimate collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made.
Customer service is our top priority and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulations. I apologize for the behavior of the agents who handled this call. Further discipline action has been taken for the way the call was handled
Regarding the statute of limitations or time barred debts; these are still considered valid debtsThe statute of limitations simply is the time frame the original creditor can report a debt to an individual’s credit or take legal action against the consumer to retrieve the debtIn this case the original creditor has chosen a 3rd option, which is to sell the debt into collections to recoup their lossesThe below government website goes into further details on what it means for a debt to be time barred, and will corroborate the previous statements
Source: http://www.consumer.ftc.gov/articles/0117-time-barred-debts
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. There will be no request for judgment filedWe have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further collection activity from DRS regarding this accountAgain, we sincerely apologize for any inconvenience this may have caused
Sincerely,
*** ** ***
Quality Assurance Coordinator
Dynamic Recovery Solutions
***
***
Revdex.com Case #: ***
Customer experience is our TOP priority, and we are grateful that the consumer has brought this matter to our attention
Per company policy when a complaint of this nature is received, the account, and all contact information has been placed in a "cease & desist"
statusAlso, the account has been CLOSED in our office and returned to our client and no further contact from Dynamic Recovery Solutions regarding this matterIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at *** or our toll free telephone number at ***
Revdex.com Case #: ***,
Good afternoon,
Dynamic Recovery Solutions did locate an account under the name of *** *** at the address on file, which was referred to our office on September for a *** *** card ending *** principal balance $Dynamic Recovery Solutions
has not contacted consumer since October when we sent validation notificationsWe have not received any monies from the consumer at any timeDynamic Recovery Solutions has no affiliation to a company named ***In fact, the consumer's account was sold on 1-14-to *** ***If you have any further questions or concerns, we encourage you to contact our customer service department at *** or our toll free telephone number at ***
April 1, 2014
*** ** ***
Dispute Resolution Director
Revdex.com of Upstate S.C
North Church Street
Greenville, SC 29601-2164
RE: *** ***
Dear *** ***
Dynamic Recovery Solutions, LLC (DRS) is a 3rd party debt collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made. If this is the case DRS does apologize for any undue stress our contact may have caused.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account.
Sincerely,
Compliance Administrator
Dynamic Recovery Solutions
*** ***
February 28, 2014
*** ** ***
Dispute Resolution Director
RevDex.com of Upstate S.C
North Church Street
Greenville, SC 29601-2164
RE:*** ***
Dear *** ***
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further collection activity from DRS regarding this account.
Sincerely,
*** ***
Dynamic Recovery Solutions
*** ***
RE: Revdex.com Case No: ***, Good afternoon, *** ***, Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses
over the yearsDue to several business exchanges, it appears that the mishap in contacting you again regarding the alleged debt unfortunately is due to several business exchangesCustomer service is our top priority, and we appreciate your bringing this matter to our attentionPer company policy when a complaint of this nature is received, the account is placed in a "cease & desist" statusAlso, your account has been CLOSED in our office, and returned to our clientThere will be no further contact from Dynamic Recovery Solutions regarding this matterIf you have further questions or concerns, please feel free to contact the Compliance DepartmentBest Regards,*** *** Compliance Auditor ***
Dear*** ***, Dynamic Recovery Solutions, LLC (DRS) has no desire to reach out to an individual who does not want contactThe consumer’s account and phone numbers have been marked as cease and desistIf they receive any further contact they can utilize our website,
*** as a number may be associated with an account that does not be belong to themPer company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordinglyIt has been closed in our office and returned to our client, with notation of this complaintThere will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this accountSincerely,*** ** *** Compliance Administrator Dynamic Recovery Solutions*** ***
RE: Revdex.com Case #: *** Good afternoon *** ***, Dynamic Recovery Solutions is a legitimate third party collection agency that collects on past due accounts for our clientsThe original creditor exhausted their collection attempts when they did not receive a paymentThe account is
normally sold into collections, so that the original creditor can recoup their loss for non-payment of the defaulted accountTypically any contact information would be a part of the original contract that was sold into collections, including, but not limited to, telephone number, address, etcDynamic Recovery Solutions does not engage in any fraudulent activity or identity theftWe are currently licensed and bonded in all applicable states that require such licensing, and would receive severe penalties and fines for such fraudulent activityIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the yearsDue to several business exchanges, it is possible that a mistake could have been madePlease accept our apologies on contacting you in errorThere will be no further contact with you from Dynamic Recovery Solutions except to advise that we have flagged the account accordingly, and it has been closed in our office and returned to our clientCustomer service is our top priority, and we appreciate your bringing this matter to our attentionPlease feel free to contact our Compliance Department if you have further questions or concernsWith Best Regards, *** *** Compliance Auditor***
Customer service is our TOP priority, and we appreciate the consumer bringing this matter to our attentionThis was a bona fide errorDynamic Recovery Solutions has taken the appropriate measures to correct this action on March, and typically takes 5-business days for the update to be completed from the consumer reportDRS attempted to send validation but it appears that the letter was never delivered
March 14,
*** ** ***Dispute Resolution Director
Revdex.com of Upstate S.C
North Church Street
Greenville, SC 29601-2164
RE: *** ***
Dear *** ***
Dynamic Recovery Solutions, LLC (DRS) is a collection agency that collects on past due accounts for our clients
Customer service is our top priority and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulations. I apologize for the behavior of the agents who handled this call. Further discipline action has been taken for the way the call was handled.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. We have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further contact with the consumer from Dynamic Recovery Solutions regarding this account.
Sincerely,
Compliance Administrator
Dynamic Recovery Solutions
*** ***%
Revdex.com Case No: ***,
Good afternoon *** ***,
face="Arial" size="2">Dynamic Recovery
Solutions, LLC (DRS) is a legitimate third party collection agency that
collects on past due accounts for our clients. Customer service is our TOP priority, and our representatives are
trained to be professional and follow all guidelines required by federal and state
laws and regulationsParticularly, your previous request that you state was not handled satisfactorily to remove the inquiry Dynamic Recovery Solutions
does not engage in any fraudulent activity to misinform abuse or harass any
consumerWe are currently licensed and bonded in all applicable states that
require such licensing, and would receive severe penalties and fines for such
fraudulent activityDynamic Recovery Solutions acknowledges your dispute, and
will handle accordingly. Dynamic Recovery Solutions has also requested to
have the soft inquiry removed from your consumer report with TransUnion, which
typically does not show as a hard inquiryThis process may take up to 5-
business days
Due to several business
exchanges, it is possible that a mistake could have been made by erroneously
contacting you, and we apologize for any inconvenience this may have caused on
your behalf Per company policy when a complaint of this nature is
received, the account is placed in a "cease & desist" status
Also, your account has been CLOSED in our office, and no further contact from
Dynamic Recovery Solutions regarding this matterIf you have any further
questions or concerns, we encourage you to contact our customer service
department at *** or our toll free
telephone number at ***
Revdex.com Case #: ***
Customer service is our TOP
priority, and our representatives are trained to be professional and follow all
guidelines required by federal and state laws
and regulationsI have personally monitored these calls, and the agent will receive the appropriate reprimand for the less than professional handling of the callDRS always want to acknowledge any concerns a consumer expresses regarding these type of matters. It is certainly
not a practice of Dynamic Recovery Solutions to intentionally harass or abuse
any consumer.
Due to several business exchanges, it is possible that a
mistake could have been made by contacting the consumer at this pointFurther,
as a result of the turnover of accounts in the collections industry, oftentimes
there is inaccurate information for contact purposes. Typically
any personal and/or contact information would be a part of the original
contract that was sold into collections, including, but not limited to,
telephone number, address, etcWe acknowledge that the consumer is disputing this account due to possible ID theft and fraud. Per
company policy when a complaint of this nature is received, the account is
placed in a "cease & desist" statusAlso, the account has been
CLOSED in our office, and no further contact from Dynamic Recovery Solutions
regarding this matterWe sincerely apologize for any inconvenience this may
have caused for the consumerIf you have any further questions or concerns, we
encourage you to contact our customer service department at *** or
our toll free telephone number at ***
Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID ***. If the debt collector would like more information, they can contact my attorney *** *** ** *** Law Offices, L.Pat ***
Regards,
*** ***
RE: Revdex.com Case No** *** Dynamic Recovery Solutions has permanently "cease & desist this account per customer's requestPlease review attached recordings, and harassment received by *** ***NO FURTHER COMMUNICATION will be made by DYNAMIC Recovery Solutions, and we REQUEST no further contact from *** ***Thanking you in advance*** *** Compliance Auditor***
*** ** ***
face="Times New Roman" size="3">
RevDex.com of Upstate South Carolina (Greenville, SC)
North Church Street, Suite C
Greenville,
SC 29601-
Dear
*** ** ***
We have read *** ***s complaint and
reviewed the account that has been placed with us by our client. Dynamic Recovery Solutions (DRS) acknowledges that *** *** is disputing this account. Per company policy when a complaint of
this nature is received, we cease all activity on the account in our office and
the file is returned to our client
We
have requested that this account be removed from *** ***s credit report
If *** ***
has any further questions or concerns, we encourage him to contact our Chief
Compliance Officer at *** We do apologize for any inconvenience that
*** *** may have experienced
Regards,
*** ***
RE:*** *** Complaint ID#***
Dear *** ***,
Dynamic Recovery Solutions, LLC (DRS) is a 3rd party debt collection agency that collects on past due accounts for our clientsIn regards to *** *** previous complaint, we sent a request for the documentation requested on June 17th, To our knowledge our client does not have the requested documentsTherefore in compliance with the Fair Debt Collection Practices Act (FDCPA) DRS will cease collection effortsWe have flagged the account accordingly. It has been closed in our office and returned to our client.
*** ***
Quality Assurance Coordinator
Dynamic Recovery Solutions
***
***
*** ** ***
face="Calibri">Revdex.com of
Upstate South Carolina (Greenville, SC)
North Church Street, Suite C
Greenville, SC 29601-
Dear *** ** ***
We have read
*** complaint and reviewed the account that has been placed with us by
our clientDynamic Recovery Solutions acknowledges that *** *** is
disputing this account and requesting no further contact Per company policy when a complaint of this
nature is received, we cease all activity on the account in our office and the
file is returned to our client
If *** *** has any further questions or concerns, we encourage her to contact our
Chief Compliance Officer *** *** at ***
We do apologize for any inconvenience that *** *** may have
experienced
Regards,
*** ***
Compliance
Representative
*** ** ***
Revdex.com of
Upstate South Carolina (Greenville, SC)
North
Church Street, Suite C
Greenville, SC 29601-2164
Dear *** ** ***
We have read
*** *** complaint and reviewed the account that has been placed with us
by our clientDynamic Recovery Solutions acknowledges that *** *** is
disputing this account and requesting no further contact
In reference
to *** *** complaint; there are no trade lines being reported by Dynamic
Recovery Solutions
Per company policy when a complaint of this nature is
received, we cease all activity on the account in our office and the file is
returned to our client
If *** *** has any further questions or concerns, we encourage him to contact our
Compliance Manager at *** .
We do apologize for any inconvenience that *** *** may have
experienced.
Regards,
*** ***
Compliance
Representative
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Dynamic Recovery Solutions acknowledges the consumers requestHowever, the request has been submitted, but consumer must allow up to days to ensure all has been updated appropriately
"text-align: justify;">RE: *** *** ***, Complaint ID#***
Dear *** ***,
Dynamic Recovery Solutions, LLC (DRS) is a legitimate collection agency that collects on past due accounts for our clients. In the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made.
Customer service is our top priority and our representatives are trained to be professional and follow all guidelines required by federal and state laws and regulations. I apologize for the behavior of the agents who handled this call. Further discipline action has been taken for the way the call was handled
Regarding the statute of limitations or time barred debts; these are still considered valid debtsThe statute of limitations simply is the time frame the original creditor can report a debt to an individual’s credit or take legal action against the consumer to retrieve the debtIn this case the original creditor has chosen a 3rd option, which is to sell the debt into collections to recoup their lossesThe below government website goes into further details on what it means for a debt to be time barred, and will corroborate the previous statements
Source: http://www.consumer.ftc.gov/articles/0117-time-barred-debts
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” status. There will be no request for judgment filedWe have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further collection activity from DRS regarding this accountAgain, we sincerely apologize for any inconvenience this may have caused
Sincerely,
*** ** ***
Quality Assurance Coordinator
Dynamic Recovery Solutions
***
***
Revdex.com Case #: ***
Customer experience is our TOP priority, and we are grateful that the consumer has brought this matter to our attention
Per company policy when a complaint of this nature is received, the account, and all contact information has been placed in a "cease & desist"
statusAlso, the account has been CLOSED in our office and returned to our client and no further contact from Dynamic Recovery Solutions regarding this matterIf the consumer has any further questions or concerns, we encourage them to contact our customer service department at *** or our toll free telephone number at ***
Revdex.com Case #: ***,
Good afternoon,
Dynamic Recovery Solutions did locate an account under the name of *** *** at the address on file, which was referred to our office on September for a *** *** card ending *** principal balance $Dynamic Recovery Solutions
has not contacted consumer since October when we sent validation notificationsWe have not received any monies from the consumer at any timeDynamic Recovery Solutions has no affiliation to a company named ***In fact, the consumer's account was sold on 1-14-to *** ***If you have any further questions or concerns, we encourage you to contact our customer service department at *** or our toll free telephone number at ***
April 1, 2014
*** ** ***
Dispute Resolution Director
Revdex.com of Upstate S.C
North Church Street
Greenville, SC 29601-2164
RE: *** ***
Dear *** ***
Dynamic Recovery Solutions, LLC (DRS) is a 3rd party debt collection agency that collects on past due accounts for our clientsIn the collections industry our client may sell their unpaid accounts several times and to several different businesses over the years. Due to several business exchanges, it is possible that a mistake could have been made. If this is the case DRS does apologize for any undue stress our contact may have caused.
Per company policy when a complaint of this nature is received the account is placed in a “cease & desist” statusWe have flagged the account accordingly. It has been closed in our office and returned to our client. There will be no further collection activity from Dynamic Recovery Solutions, LLC regarding this account.
Sincerely,
Compliance Administrator
Dynamic Recovery Solutions
*** ***