Piedmont Natural Gas Company

I receive bills for someone not at my address for over a year now. Customer service is rude and unable and unwilling to fix this.
About a year ago I starting receiving bills for someone not living at my address. At first I returned the bills with "person unknown" on it. Then when the bills kept on coming I called customer service who promised it would be fixed. The bill kept on coming. Customer service promised that it was fixed the next time, bills kept on coming. I talked with supervisors who also said the bills would stop. Then others told me they could not make any change and even other persons told me that I needed to speak to a different department, yet they could not transfer me nor could they provide me with the contact information.
Several times the customer service people hung up the phone on me, told me that they did not want to deal with this because this was the last call of the day and other such comments. They also never seem to have any notes of these calls and say that they cannot see that I called about this before. I have all the dates saved in my phone.
I seem to be stuck with receiving these bills, some of which clearly stare last warning on them.

My husband and I were customers of theirs until early March. It is now in someone else's name since early March. Unfortunately, we had arranged for
Unfortunately we allowed them to draft our checking account. After the final billing which they charged in early March they drafted our account again on March 31. We called and asked what we were charged. I could not get an answer. I asked for a copy of the bill. It did not indicate what we were being charged for.

My husband and I were customers of theirs until early March. It is now in someone else's name since early March. Unfortunately, we had arranged for
Unfortunately we allowed them to draft our checking account. After the final billing which they charged in early March they drafted our account again on March 31. We called and asked what we were charged. I could not get an answer. I asked for a copy of the bill. It did not indicate what we were being charged for.

My husband and I were customers of theirs until early March. It is now in someone else's name since early March. Unfortunately, we had arranged for
Unfortunately we allowed them to draft our checking account. After the final billing which they charged in early March they drafted our account again on March 31. We called and asked what we were charged. I could not get an answer. I asked for a copy of the bill. It did not indicate what we were being charged for.

My husband and I were customers of theirs until early March. It is now in someone else's name since early March. Unfortunately, we had arranged for
Unfortunately we allowed them to draft our checking account. After the final billing which they charged in early March they drafted our account again on March 31. We called and asked what we were charged. I could not get an answer. I asked for a copy of the bill. It did not indicate what we were being charged for.

Hello. Yesterday I received a letter from a Piedmont Natural Gas, where they write that I owed over the past month. I could not have been due last month since I sent
a check to pay for gas. I DO NOT TO BE A DEPTOR,SO I STRICTLY MONITOR THE PAYMENT OF BILLS. I'm last month on 7th filled all the checks and send as intended for electricity,for water,for gas , for internet. I HAVE A COPE OF THE CHECK. I keep track of my bank account. All bills were withdrawnfrom my bank account. Payment check #25. For some reason , since I wrote a complaite to the bank some payments disappeared from my bank account . I BELIEVIE THAT BANK EMPLOYEES AND NATORIAL GAS EMPLOYEE CONSPIRED TO SLANDER ME. IT NOT, I DIDN'T HAVE A COPY OF RESEIPTS AND PAYMENT FOR OTER SAWS. I have the same situation with water, although I paid last month,what I wrote a complaint about . Well sorted out these issues or I will have to turn to all companies court. They're simpiy accustomed to impunity and accustomed to their clients. THANK YOU.
Product_Or_Service: Piedmont Natural Gas
Account_Number:

Hello. Yesterday I received a letter from a Piedmont Natural Gas, where they write that I owed over the past month. I could not have been due last month since I sent
a check to pay for gas. I DO NOT TO BE A DEPTOR,SO I STRICTLY MONITOR THE PAYMENT OF BILLS. I'm last month on 7th filled all the checks and send as intended for electricity,for water,for gas , for internet. I HAVE A COPE OF THE CHECK. I keep track of my bank account. All bills were withdrawnfrom my bank account. Payment check #25. For some reason , since I wrote a complaite to the bank some payments disappeared from my bank account . I BELIEVIE THAT BANK EMPLOYEES AND NATORIAL GAS EMPLOYEE CONSPIRED TO SLANDER ME. IT NOT, I DIDN'T HAVE A COPY OF RESEIPTS AND PAYMENT FOR OTER SAWS. I have the same situation with water, although I paid last month,what I wrote a complaint about . Well sorted out these issues or I will have to turn to all companies court. They're simpiy accustomed to impunity and accustomed to their clients. THANK YOU.
Product_Or_Service: Piedmont Natural Gas
Account_Number:

Hello. Yesterday I received a letter from a Piedmont Natural Gas, where they write that I owed over the past month. I could not have been due last month since I sent
a check to pay for gas. I DO NOT TO BE A DEPTOR,SO I STRICTLY MONITOR THE PAYMENT OF BILLS. I'm last month on 7th filled all the checks and send as intended for electricity,for water,for gas , for internet. I HAVE A COPE OF THE CHECK. I keep track of my bank account. All bills were withdrawnfrom my bank account. Payment check #25. For some reason , since I wrote a complaite to the bank some payments disappeared from my bank account . I BELIEVIE THAT BANK EMPLOYEES AND NATORIAL GAS EMPLOYEE CONSPIRED TO SLANDER ME. IT NOT, I DIDN'T HAVE A COPY OF RESEIPTS AND PAYMENT FOR OTER SAWS. I have the same situation with water, although I paid last month,what I wrote a complaint about . Well sorted out these issues or I will have to turn to all companies court. They're simpiy accustomed to impunity and accustomed to their clients. THANK YOU.
Product_Or_Service: Piedmont Natural Gas
Account_Number:

Hello. Yesterday I received a letter from a Piedmont Natural Gas, where they write that I owed over the past month. I could not have been due last month since I sent
a check to pay for gas. I DO NOT TO BE A DEPTOR,SO I STRICTLY MONITOR THE PAYMENT OF BILLS. I'm last month on 7th filled all the checks and send as intended for electricity,for water,for gas , for internet. I HAVE A COPE OF THE CHECK. I keep track of my bank account. All bills were withdrawnfrom my bank account. Payment check #25. For some reason , since I wrote a complaite to the bank some payments disappeared from my bank account . I BELIEVIE THAT BANK EMPLOYEES AND NATORIAL GAS EMPLOYEE CONSPIRED TO SLANDER ME. IT NOT, I DIDN'T HAVE A COPY OF RESEIPTS AND PAYMENT FOR OTER SAWS. I have the same situation with water, although I paid last month,what I wrote a complaint about . Well sorted out these issues or I will have to turn to all companies court. They're simpiy accustomed to impunity and accustomed to their clients. THANK YOU.
Product_Or_Service: Piedmont Natural Gas
Account_Number:

Billed for services not used and attempted multiple times to get company to investigate inappropriate charges given not used for months charged.

I'm filing this complaint after several attempts to resolve with the company. I am the Executor of the estate of *** who previously resided at *** After the death of my mother in May 2019, the house was listed for sale. While the house was listed, the house was heated / cooled using a programmable thermostat to reduce unneeded expenses. The house went under contract in November 2019 and the programmable thermostat further adjusted to prevent use given house was off the market. After six months of receiving bills of $10.70 (June 2019 - November 2019) from the company, I received a bill for December of $108.02. I immediately called the company to dispute the charge and request an investigation given the unit was not running due to vacancy. The representative refused to assist me until I provided evidence I was the Executor (which I promptly did that day). I called back after providing paperwork and continued to reach agents who were rude and threatened to turn off gas. I called again after receiving the bill for January for $85.52 to dispute prior bill and the current bill given the unit was turned OFF after receipt of December bill. I continued to speak to agents, and two supervisors, who refused to investigate the usage. After requesting escalation to a complaint office or office of the CEO, they provide an email address. I sent my complaint promptly to the email address provided. I have attempted to resolve this by calling customer service, requesting supervisor, and emailing company at address provided. To date, customer representatives and supervisors have only provided a response that the usage in 2019 was similar to usage in 2018. I continued to communicate that I wanted an investigation given the 2018 to 2019 comparison was invalid due to my mother's passing and the property was vacant. I received no response from the emails sent to the company.

The charges from Piedmont Natural Gas are not valid, which is further supported by 6 concurrent months of usage that resulted in approximately $11.00 per billing cycle. The final month is completely inaccurate given the unit was shut off completely. The agents I talked with were incredibly rude and insensitive to the recent loss of my mother. The response received for the increase in bill was a comparison to prior year bill - which as I continued to state to Piedmont was an invalid reason given my mother was living in the house in 2018 and the house was vacant in 2019 running off a programmable thermostat until December when the unit was turned off.

Billed for services not used and attempted multiple times to get company to investigate inappropriate charges given not used for months charged.

I'm filing this complaint after several attempts to resolve with the company. I am the Executor of the estate of *** who previously resided at *** After the death of my mother in May 2019, the house was listed for sale. While the house was listed, the house was heated / cooled using a programmable thermostat to reduce unneeded expenses. The house went under contract in November 2019 and the programmable thermostat further adjusted to prevent use given house was off the market. After six months of receiving bills of $10.70 (June 2019 - November 2019) from the company, I received a bill for December of $108.02. I immediately called the company to dispute the charge and request an investigation given the unit was not running due to vacancy. The representative refused to assist me until I provided evidence I was the Executor (which I promptly did that day). I called back after providing paperwork and continued to reach agents who were rude and threatened to turn off gas. I called again after receiving the bill for January for $85.52 to dispute prior bill and the current bill given the unit was turned OFF after receipt of December bill. I continued to speak to agents, and two supervisors, who refused to investigate the usage. After requesting escalation to a complaint office or office of the CEO, they provide an email address. I sent my complaint promptly to the email address provided. I have attempted to resolve this by calling customer service, requesting supervisor, and emailing company at address provided. To date, customer representatives and supervisors have only provided a response that the usage in 2019 was similar to usage in 2018. I continued to communicate that I wanted an investigation given the 2018 to 2019 comparison was invalid due to my mother's passing and the property was vacant. I received no response from the emails sent to the company.

The charges from Piedmont Natural Gas are not valid, which is further supported by 6 concurrent months of usage that resulted in approximately $11.00 per billing cycle. The final month is completely inaccurate given the unit was shut off completely. The agents I talked with were incredibly rude and insensitive to the recent loss of my mother. The response received for the increase in bill was a comparison to prior year bill - which as I continued to state to Piedmont was an invalid reason given my mother was living in the house in 2018 and the house was vacant in 2019 running off a programmable thermostat until December when the unit was turned off.

Billed for services not used and attempted multiple times to get company to investigate inappropriate charges given not used for months charged.

I'm filing this complaint after several attempts to resolve with the company. I am the Executor of the estate of *** who previously resided at *** After the death of my mother in May 2019, the house was listed for sale. While the house was listed, the house was heated / cooled using a programmable thermostat to reduce unneeded expenses. The house went under contract in November 2019 and the programmable thermostat further adjusted to prevent use given house was off the market. After six months of receiving bills of $10.70 (June 2019 - November 2019) from the company, I received a bill for December of $108.02. I immediately called the company to dispute the charge and request an investigation given the unit was not running due to vacancy. The representative refused to assist me until I provided evidence I was the Executor (which I promptly did that day). I called back after providing paperwork and continued to reach agents who were rude and threatened to turn off gas. I called again after receiving the bill for January for $85.52 to dispute prior bill and the current bill given the unit was turned OFF after receipt of December bill. I continued to speak to agents, and two supervisors, who refused to investigate the usage. After requesting escalation to a complaint office or office of the CEO, they provide an email address. I sent my complaint promptly to the email address provided. I have attempted to resolve this by calling customer service, requesting supervisor, and emailing company at address provided. To date, customer representatives and supervisors have only provided a response that the usage in 2019 was similar to usage in 2018. I continued to communicate that I wanted an investigation given the 2018 to 2019 comparison was invalid due to my mother's passing and the property was vacant. I received no response from the emails sent to the company.

The charges from Piedmont Natural Gas are not valid, which is further supported by 6 concurrent months of usage that resulted in approximately $11.00 per billing cycle. The final month is completely inaccurate given the unit was shut off completely. The agents I talked with were incredibly rude and insensitive to the recent loss of my mother. The response received for the increase in bill was a comparison to prior year bill - which as I continued to state to Piedmont was an invalid reason given my mother was living in the house in 2018 and the house was vacant in 2019 running off a programmable thermostat until December when the unit was turned off.

Billed for services not used and attempted multiple times to get company to investigate inappropriate charges given not used for months charged.

I'm filing this complaint after several attempts to resolve with the company. I am the Executor of the estate of *** who previously resided at *** After the death of my mother in May 2019, the house was listed for sale. While the house was listed, the house was heated / cooled using a programmable thermostat to reduce unneeded expenses. The house went under contract in November 2019 and the programmable thermostat further adjusted to prevent use given house was off the market. After six months of receiving bills of $10.70 (June 2019 - November 2019) from the company, I received a bill for December of $108.02. I immediately called the company to dispute the charge and request an investigation given the unit was not running due to vacancy. The representative refused to assist me until I provided evidence I was the Executor (which I promptly did that day). I called back after providing paperwork and continued to reach agents who were rude and threatened to turn off gas. I called again after receiving the bill for January for $85.52 to dispute prior bill and the current bill given the unit was turned OFF after receipt of December bill. I continued to speak to agents, and two supervisors, who refused to investigate the usage. After requesting escalation to a complaint office or office of the CEO, they provide an email address. I sent my complaint promptly to the email address provided. I have attempted to resolve this by calling customer service, requesting supervisor, and emailing company at address provided. To date, customer representatives and supervisors have only provided a response that the usage in 2019 was similar to usage in 2018. I continued to communicate that I wanted an investigation given the 2018 to 2019 comparison was invalid due to my mother's passing and the property was vacant. I received no response from the emails sent to the company.

The charges from Piedmont Natural Gas are not valid, which is further supported by 6 concurrent months of usage that resulted in approximately $11.00 per billing cycle. The final month is completely inaccurate given the unit was shut off completely. The agents I talked with were incredibly rude and insensitive to the recent loss of my mother. The response received for the increase in bill was a comparison to prior year bill - which as I continued to state to Piedmont was an invalid reason given my mother was living in the house in 2018 and the house was vacant in 2019 running off a programmable thermostat until December when the unit was turned off.

This Gas company have been failing to properly maintain my account and provide me with information as I have requested. Unauthorized party Cancelled.
My old account number ***, was cancelled and stated that someone who was an unauthorized user cancelled the gas from being put in my name. I have made several attempts to resolve this issue amicably and without proceeding to small claims court to address this issue from a legal and lawful standpoint. This is a clear violation of breach of warranty. I at this point have been paying extra in rent due to this company's error. Per the freedom of information act, I am requesting a Copy of All the bills that I have paid for this gas company and for them to be held accountable for there erroneous mistake. This is considered consumer fraud and I have been in contact with legal teams to research my options. I will not stand for this kind of treatment. I am a single, renter on a limited income. The 300$ extra that I have paid has inconvenienced me to the point of stress, severe depression and anxiety. I am submitting this in order for your company to amicably resolve this matter with out having to spend countless hours of legal battles between your company and my team of lawyers.

I am looking forward to hearing back from you and resolving the matter using the Revdex.com Resolution process. If I am not refunded in full for the monies that have been paid out in full. I will resolve this matter in the court of law.

To whom, this may concern. My best method of contact is through my email. I wish to be contacted by the Revdex.com agent who is assigned to my case and be updated throughout the entire process.

I have requested documentation from this gas company and they have stated they can't send me information on my account, which I pay for, due to privacy reasons. I am the account holder and the refusal to provide me information associated with my account is a violation and breach of contract.

I should be able to request a bill copy to know where my money has been allocated to and submit the information to the proper party.

To the Revdex.com Agent, I am also submitting this same complaint against the apartment complex.

I look forward to a fast response and a favorable outcome specifically the return of all monies paid towards the gas company or I will proceed in small claims court after completing the Revdex.com resolution process and back charge for all lawyer and court cost, loss time at work, and for the pain and suffering that has been intentionally inflicted upon my by the negligence of the two companies.

If this matter is not resolved amicably by the Revdex.com, and the parties involved. I will also file a complaint directly with the attorney generals office of South Carolina Alan Wilson will not stand for the citizens of South Carolina's Rights being violated by companies who have sheer negligence in the way they handle my contract.

Thank you for your time and effort in resolving my concerns IMMEDIATELY.

This Gas company have been failing to properly maintain my account and provide me with information as I have requested. Unauthorized party Cancelled.
My old account number ***, was cancelled and stated that someone who was an unauthorized user cancelled the gas from being put in my name. I have made several attempts to resolve this issue amicably and without proceeding to small claims court to address this issue from a legal and lawful standpoint. This is a clear violation of breach of warranty. I at this point have been paying extra in rent due to this company's error. Per the freedom of information act, I am requesting a Copy of All the bills that I have paid for this gas company and for them to be held accountable for there erroneous mistake. This is considered consumer fraud and I have been in contact with legal teams to research my options. I will not stand for this kind of treatment. I am a single, renter on a limited income. The 300$ extra that I have paid has inconvenienced me to the point of stress, severe depression and anxiety. I am submitting this in order for your company to amicably resolve this matter with out having to spend countless hours of legal battles between your company and my team of lawyers.

I am looking forward to hearing back from you and resolving the matter using the Revdex.com Resolution process. If I am not refunded in full for the monies that have been paid out in full. I will resolve this matter in the court of law.

To whom, this may concern. My best method of contact is through my email. I wish to be contacted by the Revdex.com agent who is assigned to my case and be updated throughout the entire process.

I have requested documentation from this gas company and they have stated they can't send me information on my account, which I pay for, due to privacy reasons. I am the account holder and the refusal to provide me information associated with my account is a violation and breach of contract.

I should be able to request a bill copy to know where my money has been allocated to and submit the information to the proper party.

To the Revdex.com Agent, I am also submitting this same complaint against the apartment complex.

I look forward to a fast response and a favorable outcome specifically the return of all monies paid towards the gas company or I will proceed in small claims court after completing the Revdex.com resolution process and back charge for all lawyer and court cost, loss time at work, and for the pain and suffering that has been intentionally inflicted upon my by the negligence of the two companies.

If this matter is not resolved amicably by the Revdex.com, and the parties involved. I will also file a complaint directly with the attorney generals office of South Carolina Alan Wilson will not stand for the citizens of South Carolina's Rights being violated by companies who have sheer negligence in the way they handle my contract.

Thank you for your time and effort in resolving my concerns IMMEDIATELY.

This Gas company have been failing to properly maintain my account and provide me with information as I have requested. Unauthorized party Cancelled.
My old account number ***, was cancelled and stated that someone who was an unauthorized user cancelled the gas from being put in my name. I have made several attempts to resolve this issue amicably and without proceeding to small claims court to address this issue from a legal and lawful standpoint. This is a clear violation of breach of warranty. I at this point have been paying extra in rent due to this company's error. Per the freedom of information act, I am requesting a Copy of All the bills that I have paid for this gas company and for them to be held accountable for there erroneous mistake. This is considered consumer fraud and I have been in contact with legal teams to research my options. I will not stand for this kind of treatment. I am a single, renter on a limited income. The 300$ extra that I have paid has inconvenienced me to the point of stress, severe depression and anxiety. I am submitting this in order for your company to amicably resolve this matter with out having to spend countless hours of legal battles between your company and my team of lawyers.

I am looking forward to hearing back from you and resolving the matter using the Revdex.com Resolution process. If I am not refunded in full for the monies that have been paid out in full. I will resolve this matter in the court of law.

To whom, this may concern. My best method of contact is through my email. I wish to be contacted by the Revdex.com agent who is assigned to my case and be updated throughout the entire process.

I have requested documentation from this gas company and they have stated they can't send me information on my account, which I pay for, due to privacy reasons. I am the account holder and the refusal to provide me information associated with my account is a violation and breach of contract.

I should be able to request a bill copy to know where my money has been allocated to and submit the information to the proper party.

To the Revdex.com Agent, I am also submitting this same complaint against the apartment complex.

I look forward to a fast response and a favorable outcome specifically the return of all monies paid towards the gas company or I will proceed in small claims court after completing the Revdex.com resolution process and back charge for all lawyer and court cost, loss time at work, and for the pain and suffering that has been intentionally inflicted upon my by the negligence of the two companies.

If this matter is not resolved amicably by the Revdex.com, and the parties involved. I will also file a complaint directly with the attorney generals office of South Carolina Alan Wilson will not stand for the citizens of South Carolina's Rights being violated by companies who have sheer negligence in the way they handle my contract.

Thank you for your time and effort in resolving my concerns IMMEDIATELY.

This Gas company have been failing to properly maintain my account and provide me with information as I have requested. Unauthorized party Cancelled.
My old account number ***, was cancelled and stated that someone who was an unauthorized user cancelled the gas from being put in my name. I have made several attempts to resolve this issue amicably and without proceeding to small claims court to address this issue from a legal and lawful standpoint. This is a clear violation of breach of warranty. I at this point have been paying extra in rent due to this company's error. Per the freedom of information act, I am requesting a Copy of All the bills that I have paid for this gas company and for them to be held accountable for there erroneous mistake. This is considered consumer fraud and I have been in contact with legal teams to research my options. I will not stand for this kind of treatment. I am a single, renter on a limited income. The 300$ extra that I have paid has inconvenienced me to the point of stress, severe depression and anxiety. I am submitting this in order for your company to amicably resolve this matter with out having to spend countless hours of legal battles between your company and my team of lawyers.

I am looking forward to hearing back from you and resolving the matter using the Revdex.com Resolution process. If I am not refunded in full for the monies that have been paid out in full. I will resolve this matter in the court of law.

To whom, this may concern. My best method of contact is through my email. I wish to be contacted by the Revdex.com agent who is assigned to my case and be updated throughout the entire process.

I have requested documentation from this gas company and they have stated they can't send me information on my account, which I pay for, due to privacy reasons. I am the account holder and the refusal to provide me information associated with my account is a violation and breach of contract.

I should be able to request a bill copy to know where my money has been allocated to and submit the information to the proper party.

To the Revdex.com Agent, I am also submitting this same complaint against the apartment complex.

I look forward to a fast response and a favorable outcome specifically the return of all monies paid towards the gas company or I will proceed in small claims court after completing the Revdex.com resolution process and back charge for all lawyer and court cost, loss time at work, and for the pain and suffering that has been intentionally inflicted upon my by the negligence of the two companies.

If this matter is not resolved amicably by the Revdex.com, and the parties involved. I will also file a complaint directly with the attorney generals office of South Carolina Alan Wilson will not stand for the citizens of South Carolina's Rights being violated by companies who have sheer negligence in the way they handle my contract.

Thank you for your time and effort in resolving my concerns IMMEDIATELY.

I'm being overcharged for gas that I never turn on.
The only gas appliance I have in my home is a fireplace. I have lived at this location for 10 months and my December bill is the second bill where I have been charged for gas that I haven't used. My bill on average is $22, because I don't use the fireplace. However, December's bill jumped to $44 claiming I used 33 "thermals". I have never turned the fireplace on! This is a rental home and Piedmont Gas seems to charge based on the prior year usage. I wasn't at this location this time last year. I NEVER turn the gas on and I'm fed up receiving incorrect info.

I'm being overcharged for gas that I never turn on.
The only gas appliance I have in my home is a fireplace. I have lived at this location for 10 months and my December bill is the second bill where I have been charged for gas that I haven't used. My bill on average is $22, because I don't use the fireplace. However, December's bill jumped to $44 claiming I used 33 "thermals". I have never turned the fireplace on! This is a rental home and Piedmont Gas seems to charge based on the prior year usage. I wasn't at this location this time last year. I NEVER turn the gas on and I'm fed up receiving incorrect info.

I'm being overcharged for gas that I never turn on.
The only gas appliance I have in my home is a fireplace. I have lived at this location for 10 months and my December bill is the second bill where I have been charged for gas that I haven't used. My bill on average is $22, because I don't use the fireplace. However, December's bill jumped to $44 claiming I used 33 "thermals". I have never turned the fireplace on! This is a rental home and Piedmont Gas seems to charge based on the prior year usage. I wasn't at this location this time last year. I NEVER turn the gas on and I'm fed up receiving incorrect info.