Premiere Event

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Attempted to contact business several time regarding refund. Sumbitted cancelling request according to their guidelines. Submitted a complaint through Revdex.com (see case # [redacted]). Premiere Event indicated that they sent a refund check, which was never received in the amount of $560.00. Informed Revdex.com they would stop payment and resend via [redacted], which has not been done at this time. I am requesting the Revdex.com to reopen case and assisting to resolve this matter
Regards,[redacted]

I had serious doubts from the onset, and to be honest still have some that will no doubt be answered one way or the other when we go to Disney. The staff has been very helpful and professional at every turn so I will be surprised if things do not turn out as they should at D[redacted]. It has been a wonderful experience thus far.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have...

determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I was wondering what the status of this was. I agreed to the check for $570 to clear this and I saw that it was suppose to be sent but we are now in August and I have still not recieved anything yet. Thank you in advance.
Respectfully,
[redacted]

My daughter Payton just got back from Florida after attending Premiere. She had an amazing experience. Five full days of high energy training and events. The experience was very positive and rewarding for both her and us as her family. We loved every minute of it!!
Sincerely,
Paige A[redacted]
Canada

Please see the attached proof of Ms. [redacted] refund.

My daughter & I would like to take this opportunity to say “Thank You” to Dru and Kartika who had helped my daughter from the time we accepted invitation to come to this event until It has been a pleasure working with the premiere member. Their dedication to help Viola with her acting technique, headshot photo and resume is greatly appreciated. It has been a great learning experience for both of us and I’m pleased that they are part of her journey. She is very excited about the Premiere Program and meeting some of the celebrities at the event.
Thanks,
Vivian & Viola

We would love to give you your money back.  You and your child consistently missed coaching sessions for months leading up to the program.  There is no way your...

child would possibly get any callbacks without proper follow through.  A refund should have been offered to you before the program.  A child will not get any callbacks unless the family participates in the process and allows us to properly prepare them before hand.  Thank you for giving us an opportunity to see that we should not have invited your family in the first place.  This will allow us to make better decisions regarding who attends in the future.  Our accounting department will be contacting you shortly.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined...

that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Upon cancellation of the contract, within the 3 day timeline, I only received a partial refund ($2,000.00) out of the total deposit given ($2845).  As of 2/18/2014 I am still owed the remaining balance of $845.00 which was paid by check and noted on the contract.  I would like a date, check number and copy of any endorsed document showing  this remaining balance was sent since again to date I have not received it.  I would like a certified check mailed to my address immediately and would like verification through it being sent return receipt requested so that both parties receive verification of the remaining balance being refunded.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

From the moment that the auditions for the Premiere Program started it was nothing but a professional, straight forward and an exciting group to be part of.

Each staff member handled individuals with respect and encouragement.

The customer attended the program and services have been rendered in full.

My daughter [redacted] just participated in the summer 2016 Premiere program. The program was very extensive and intensive. She received excellent training and coaching all year from Dru. He is so wonderful to work with. He is extremely patient, kind and very helpful. [redacted] worked with him monthly and he told her what to do how to improve and was so encouraging.Michael delivered on all accounts. She met casting directors, talent agents and managers. She loved performing and was very confident in front of the judges due to the entire staffs coaching while attending Premiere. She also sang and she loved the entire experience. She met children from all over the world and made a real good friend from Canada.I recommend the program highly because they delivered on everything they promised. [redacted] is much more confident and much more poised. She loved the special guests Debbie R[redacted] and especially Hayden. They were very forthcoming and very helpful. Iknow the industry is tough but all you need is one opportunity and who knows where that will take you. By joining the program we were given that opportunity and we are excited for what lies ahead.

The December 2015 premiere has been the most exciting and life changing experience so far my daughter can't wait to get to Florida the staff have been amazing with us very friendly and helpful we are all praying my daughter Ayah B[redacted] does get a opportunity of a lifetime thanks to premiere and especially Mr.Michael P[redacted] and Mr.Dru w[redacted] and Mrs.holly and Mrs.Kartika thank you all.

Michael and Dru have been so helpful through this journey and we are so glad that we signed up with Premiere. This program is truly number one and I highly recommend it to everyone who wants to be in entertainment industry. Premiere has one of the best curriculum. Their program increases children self esteem, confidence and opens the door to entertainment industry.

We are members of the Premiere Family for Life. Premiere has provided many opportunities for my son as an entertainer. The Mentorship, Coaching help him build his confidence and Skill Set. He has grown so much with the exposure he received when he attended The Premiere Event Showcase in Orlando FL...Great Opportunities come to those that are prepared...My son is now prepared to begin his journey as an entertainer...We Love Premiere Event!!!

We would like to thank Michael P.[redacted], Dru West and the Entire Staff of Premiere Event for a wonderful job they have done and are still doing with our son. He has grown so much as an entertainer and kid in general. The Premiere Event Showcase is a platform in the development for kids desiring to show their talents on stage in front of the Entertainment Industries Finest. Premiere, thanks to the guidance, training and opportunity that you gave our son to build his confidence and to learn more about the Entertainment Industry...it has opened up doors that will springboard his career into The Children Entertainment Industry. We are so grateful and look forward to the Success of our son. We pledge our continued support of Premiere Event and The Entertainment Industry...

I had serious doubts from the onset, and to be honest still have some that will no doubt be answered one way or the other when we go to Disney. The staff has been very helpful and professional at every turn so I will be surprised if things do not turn out as they should at D[redacted]. It has been a wonderful experience thus far.

The customer has been issued a refund.

We attended the Premiere audition back in November 2015. The audition itself was quite exciting and interesting and our son was selected to participate in the Premiere Program in Orlando in July 2016. We signed him up for Level 2 & 3 so that he could showcase his singing talent in addition to his acting skills.

Our journey was incredible starting with the exciting audition, followed by very well organized and planned on camera practice sessions, friendly and helpful Premiere staff, informative and detailed communications prior to the event and then the Premiere Event itself. Attending this event was not only absolutely amazing for our son but also for his brother and us (parents). The event was everything we were hoping it would be. Our child was able to showcase his talent in front of many industry professionals across from Canada (Toronto & Vancouver), US (LA & New York), Australia, Europe etc. The Premiere staff was very supportive, helpful and worked very hard to prepare all the kids to do their best and succeed. The evening events were very well planned, full of fun and excitement! The 4 celebrity stars attending the event were mind-blowing. I can’t emphasize enough what amazing role models those celebrities are, how very nice they were to every single child attending the event, including siblings and friends of the Premiere performers.

If your child has a dream to be on the Disney show or be an actor/singer/dancer/model then you can easily make their dreams come true. It is worth every penny! We are in the process of talking to several managers and agents from Toronto, LA and New York. This was an incredible experience which we will never forget! Thank you PREMIERE!