Premiere Event

Services were rendered.  We would be more than happy to have the customer attend a future program free of charge so that we can address their concerns.

The refund has been processed.

My daughter & I would like to take this opportunity to say “Thank You” to Dru and Kartika who had helped my daughter from the time we accepted invitation to come to this event until It has been a pleasure working with the premiere member. Their dedication to help Viola with her acting technique, headshot photo and resume is greatly appreciated. It has been a great learning experience for both of us and I’m pleased that they are part of her journey. She is very excited about the Premiere Program and meeting some of the celebrities at the event.
Thanks,
Vivian & Viola

Everything about Premiere has been very positive with lots of fun. My daughter has truly enjoyed this journey and I have enjoyed working with the staff as well. There are no gimmicks - - truly genuine people trying to help newcomers into the business. Break a leg!

I have reviewed the response made by the business in reference to complaint ID [redacted], and have...

determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I [redacted] WAS SENT A LETTER STATING THAT I WAS RECIEVING A CHECK FROM PREMIERE EVENTS AND THAT THE CHECK WAS GOING TO BE PUT TO A STOP. THEN THEY WAS GOING TO RESEND ME ANOTHER CHECK. AS OF JULY 9, 2014, I [redacted] HAVE NOT RECIEVE A CHECK FROM PREMIERE EVENTS.Regards,[redacted]

An amazing experience, where as an actor you get to grow and learn so much from amazing coaches and industry professionals! Everyone is positive and helps you get where you want to go in life!

We would love to give you your money back.  You and your child consistently missed coaching sessions for months leading up to the program.  There is no way your...

child would possibly get any callbacks without proper follow through.  A refund should have been offered to you before the program.  A child will not get any callbacks unless the family participates in the process and allows us to properly prepare them before hand.  Thank you for giving us an opportunity to see that we should not have invited your family in the first place.  This will allow us to make better decisions regarding who attends in the future.  Our accounting department will be contacting you shortly.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined...

that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

Upon cancellation of the contract, within the 3 day timeline, I only received a partial refund ($2,000.00) out of the total deposit given ($2845).  As of 2/18/2014 I am still owed the remaining balance of $845.00 which was paid by check and noted on the contract.  I would like a date, check number and copy of any endorsed document showing  this remaining balance was sent since again to date I have not received it.  I would like a certified check mailed to my address immediately and would like verification through it being sent return receipt requested so that both parties receive verification of the remaining balance being refunded.

Regards,

I have read almost every review, everywhere I can about Premiere Program. I had not heard of them until they popped up on Facebook. Being it is my daughters dream to be on Disney, modeling or both I followed through with taking my daughter to check it out. She passed the first audition and was invited to come back the next day. During all of that time in between, I did allot of research. I knew it was not going to be cheap, I knew it was going to be allot of work and so did my daughter, before we even went to the second audition.

IT WAS ALL WORTH IT!!

My daughter was able to meet and get advice from celebrities; J* T.[redacted], Skai J.[redacted], Lauren T.[redacted], Peyton M.[redacted], and the beautiful Shaniah P.[redacted] who all can contribute Premiere Program as a part of their journey to success!!

Michael D.[redacted] and Dru W.[redacted] and all of the staff are simply wonderful!! PREMIERE PROGRAM WANTS YOUR CHILD TO SUCCEED, you can't put a price on that!!

Long story short, we spent 6 days in Florida, my daughter got up at 7am every day, didn't get to sleep until 11 or midnight because of her determination, her willingness and her drive to succeed. She is only 12 years old.

Premiere brings some of the top industries in the WORLD to see the children Premiere has to offer. If these industries are interested, your child will receive what they call, a "call back". If your child receives some of the most call backs, your child could win an award. There is acting, modeling, dancing, and singing.

On the final night there is the award ceremony.

My daughter took 2nd place and now has an acting manager!!

Premiere Program is great at teaching, giving direction, confidence and really boosting any child's self esteem. A wonderful experience me and my daughter will never forget.

THANK YOU PREMIERE!!

A refund in the amount of $550.00 will be issued and a tracking number will be provided.

Please see the attached proof of Ms. [redacted] refund.

Please provide proof of their cancellation request.  Our records indicate services for their first payment have been rendered.

The customer was already refunded in full and was provided a tracking number for their refund. When issuing refunds we request that the package is signed for to ensure delivery of the refund.

A check refund was issued and mailed to the address on-file. A Stop-Pay will be placed on the issued check.  A new refund check will be issued and sent via [redacted].

Premiere was a great experience for our daughter at the time 11 years old and our family. They delivered what they promised an opportunity for our daughter to get in front of casting agents manager and talent agents. We also made great networking connections with other families and industry professionals that allowed us to get a better understanding of the business. When we have had the opportunity to speak with the premiere staff after the event to answer questions. This experience is something that our family enjoyed and does not regret going to.

A check refund was issued and mailed to the address on-file. A Stop-Pay will be placed on the issued check. A new refund check will be issued and sent via[redacted].

A check refund was issued and mailed to the address on-file. A Stop-Pay will be placed on the issued check.A new refund check will be issued and sent via[redacted].

The refund has been sent to the customer.

Refund check was mailed via [redacted] on 02/25/14 to mailing address: [redacted]

Silver Spring, MD [redacted]

I have reviewed the response made by the business in reference to...

complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

Regards,