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Professional Credit Service Reviews (106)

This com This Communication is from a debt collector.Re: Our Account No***Revdex.com Ref Reference No***Dear Mr Dear Mr***,Paraprof Professional Credit
Service (Professional) is in receipt of your
complaint filed with the Revdex.com (Revdex.com)First, I would like to
say that I hope you and any friends/family in the South Houston area were not
among those negatively impacted by the hurricane but if you were, I wish you
the very best toward a speedy and complete recovery.With res With respect to your Revdex.com complaint, I would like to apologize if
we have not adequately addressed your concerns up to this pointI will do my
best to provide additional information in this response, but please feel free
to contact our Consumer Help Desk at (866) 320- should you have any further
questions.After rev After reviewing our records, we are not able to find any written
correspondence received from you regarding the obligations in our office
Instead, it appears that each of the notices that we received were actually
communications routed to us from one or more of the consr of the consumer reporting
agencies, through an electronic database called e-OSCAR (an online portal used
to facilitate communication between the consumer reporting agencies and data
furnishers like Professional)The letters forwarded to us by the credit
reporting reporting agencies did not include a reason for the dispute, so we confirmed
the accuracy of the information in our office, but otherwise did not know how
best to assist youPlease note that we have requested that our clients provide
us with documentation regarding regarding the accounts in our office and we will mail
that to the address listed in your complaint shortly after we receive it.Finally, I Finally, I would like to confirm that Professional Credit Service
is an assumed business name of Ray Klein, Inc., which is bonded in the State of
Texas.Again, th Again, thank you for notifying us of your concerns and please feel
free to contact our office if you need any additional information.Regards,PROFES PROFESSIONAL CREDIT SERVICE

To whom it may concern,I find it confusing when I have the audio recording of the record I did a bbq complaint on the computer because I thought your company could handle the technology age I am confused as to why you sent a mailing when this type of communication over the Internet would suffice Can we solve this over this communication?Sincerely, *** ***Complaint: ***I am rejecting this response because:Sincerely,*** ***

This communication is from a debt collector.Thank you for notifying Professional Credit Service of your concernsPlease contact our Consumer Help Desk at (866) 320-if the information below does not adequately address your needs.According to our records, your Oregon Health Science
Hospital accounts were referred to our office for collection on February 12, with a total balance of $1,We immediately attempted to send you letters regarding the outstanding balance to the *** ** *** **address provided to us by our client, but these letters were returned as undeliverableWe also attempted to contact you by telephone, but were unable to reach you and could not locate a better telephone numberOn January 26, 2017, we obtained an updated address for you from one of our data vendors and in response we sent out a letter in hopes of contacting youPlease note that your Oregon Health Science Hospital accounts are not accruing interest and they not reported to your credit (nor will they in the future)While we do not have the authority to waive the balances due to our client, we will update your file so that you receive no further phone calls or letters from us. Sincerely,Professional Credit Service

This is a communication from a debt collector.We apologize if our account representative’s questions cameoff as inappropriateShe was trying to determine whether or not you had theability to pay, and as a result, she asked about the sources of income youmight have available to pay the accountsIt
certainly was not our intent tocause you any frustration with those questions. According to our records, we sent letters to the addresslisted in your complaint on December 10, 2012, December 24, 2012, January 14,2013, February 28, 2013, March 10, 2014, March 26, 2014, April 14, 2014,February 24, 2015, and March 20, We did not receive any of those lettersback from the post office as undeliverable, so the presumption was that theywere delivered With respect to settlement, we typically request proof ofhardship if you would like to enter into payment arrangements different fromthe ones described in your complaintWe would be happy to review your accountsfor hardship, but in order to do so, we respectfully request copies of your bankstatements for the last three months, as well as a summary of your monthlyincome and expenses Lastly, please do not ignore the legal paperwork that youreceivedIn the event that you hire a bankruptcy attorney, please provide his/hername and phone number, so we can ensure that all future communication isdirected to that person

This communication is from a debt collectorWe have updated our records to include a request to have this account removed from your credit report during our next credit reporting cycle, which should occur within the next two weeksWe apologize if you did not receive a satisfactory resolution to
this matter sooner; however, we are unable to find any record that you contacted us prior to September 28,
If we can be of further assistance, please contact our Consumer Help Desk at (866) 320-
Sincerely,
Office of the Consumer Help Desk
Professional Credit Service

Complaint: ***I reject this response because: I do not agree that there are any accounts that reflect a balance and have not received any such documentation reflecting such However, it is good to see that this company took responsibility for the terrible customer service and deliberate refusal to correct a very serious error. Sincerely,*** ***

This is a communication from a debt collector.Thank you for notifying us of your concernsAccording to our records, you signed a contract with the original creditor that provided for 18% interest in the event that the balance was not paid in fullWe attempted to contact you in 2008, but were
unable to reach you to resolve the balanceAs such, we filed a lawsuit, with which you were served on 10/15/2008, and we were awarded judgment on 12/13/The judgment provided for post-judgment interest at 18% per annumAs such, the amount that you owe under the terms of the judgment now exceeds the original balanceWe have mailed copies of the contract, itemized billing statement, and judgment to you at the NW Calkins Ave addressPlease feel free to contact us at *** *** if you need anything elseSincerely,Consumer Help Desk

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Complaint: ***I am rejecting this response because: 1. As stated I have never heard from them. 2. This was a corporation and a business that I worked for and 3. Your complaint seems to be against a corporation that was dissolved and yet you went against a individual 4. I have nothing to do with this
Please remove this complaint immediately as it is on grounds!
Sincerely,*** ***

This communication is from a debt collector. According to our records, you have disputed this account with the consumer reporting agencies, but you have not contacted us directlyWe would be happy to obtain a copy of the final billing statement and mail that to your attentionAdditionally,
you can view the terms and conditions of your account with Consumer Cellular at https://www.consumercellular.com/ (you'll see a link to "Terms and Conditions" at the bottom of that page)Lastly, we are licensed to collect in Arkansas under license number *** Please do not hesitate to contact our Consumer Help Desk at (866) 320-if we can be of further assistance. Sincerely,Professional Credit Service

This is a communication from a debt collector.Thank you for notifying us of your concerns. On August 24, 2015, we received your receipt forpayment to *** *** *** *** for $This payment appears to be inregards to PCS account ***We have directed the proper departments
to applythe payment to that account and asked that it be deleted from your creditreport. Please allow the credit bureaus at least days to process the deletion request. Our records show that we have not yet received similar proof of payment for PCS account ***If this is the result of a postal error, we apologize and would respectfully request that you please send the documentation to PO Box ***, Springfield, OR If that documentation similarly shows thatyou paid account ***, then we would be happy to process a credit deletion for that account andnotify the original creditor.If you need anything else, please contact our Consumer Help Desk at*** ***

This communication is from a debt collector
Thank you for notifying us of your concernsThe Oregon Department of Justice recently referred an account to our office for a child support overpayment that it claims you are responsible forWe have placed our efforts to collect on hold to
obtain information from the Oregon Department of Justice that will substantiate its claimIf no such documentation exists, then we will not contact you again in the futureHowever, if we receive information, then we will forward that to you and would be happy to work with you to provide any additional information that you need
Additionally, it appears that you may be concerned that this account will be furnished to a credit reporting agencyPlease be advised that we currently have no intention of reporting this account to the credit reporting agencies and it is our understanding that the time for doing so has expiredIf you have any questions, do not hesitate to contact our Consumer Help Desk at (866) 320-
Sincerely,
Professional Credit Service

Complaint: ***I am rejecting this response because:
Thank you for your help in this matter, I did not receive any statement or copy of judgement, but will try to contact them and ask again
Regards,
*** *** *** ***

This communication is from a debt collector. We are in the process of trying to get authorization from the original creditor to make the reduction you requested in your complaintThe original creditor does not ordinarily allow us to reduce the balance of its accounts, but it appears that you
are correct with respect to our agency not having the correct mailing address for youAs such, we will gladly ask that it make an exception to that general rule Please note that a portion of your first payment was applied to interestIn the event that we are able to get the original creditor to agree to the reduction, we will reverse that payment and apply it to the principal and statutory collection fee (ORS 697.105) on your accountPlease feel free to contact our Consumer Help Desk at 866-320-if you need any additional information, or if you would like to check the status of your account. Sincerely,Professional Credit Service

Complaint: ***
I am rejecting this response because: I have still not been professionally served, nor does this business use my correct and legal nameI also have checked and have no outstanding garnishable bills for the last years.They can mail me whatever information they have but my address, for the last time, is not in mosierI don't even know why that still keeps coming upAny information can be sent to my address at *** * *** *** ** *** ** ***, but their sloppy work just shows that I have no reason to believe anything they have to say
Sincerely,
*** ***

The owner of this little Cadre place the truth the call oara daber the case of my husband and gave me the number of the person responsible resultanque call and put me on hold for minutes nothing and when busy flames entomces the call her to ask if ay else who can give me imformacion and tells me not to and I told himIt is good that you never ever call me Temgo to call me and tell me I have no tie po now hung these saucy solon you cojen money and you put the story that the credit bureau will definitely delay to and do something this company it is a scam

This communication is from a debt collector
Please be advised that we are investigating your dispute with the original creditorWhile we await a determination, we will request a courtesy deletion of this account from your credit reportAlso, please note that Professional Credit Service
is an assumed business name of *** *** ***., which is bonded in the State of TexasIf you have additional questions or concerns, please do not hesitate to contact our Consumer Help Desk at (866) 320-

This communication is from a debt collector.
 
Thank you for notifying us of your concerns. We have reviewed this matter with the original creditor, who has agreed to cancel the account from our office. Our records show that we previously requested that this account be removed from your...

credit report. If one or more of the credit reporting agencies has not removed the account, you may wish to dispute the matter directly with them. If we can be of further assistance in that process, or if you need any additional information, please do not hesitate to contact our Consumer Help Desk at (866) 320-6521.
 
Sincerely,
Professional Credit Service

This communication is from a debt collector.
 
Thank you for letting us know of your concerns. According to our records, we received a dispute from your wife on January 30, 2015, and mailed the documentation from Vancouver Clinic (copies of bills) on February 20, 2015. We apologize if you and...

your wife did not receive that documentation. We will go ahead and mail an additional copy to you in response to your complaint, and based on your representation that you have not received anything, we will request that the account be removed from your credit report.
 
If we can be of further assistance, please do not hesitate to contact our Consumer Help Desk at (866) 320-6521.

This communication is from a debt collector.
 
Thank you for notifying us of your concerns. While the original creditor represented that the amount is owed, we will go ahead and submit a request to the credit reporting agencies to have this account removed from your credit report during our...

next reporting cycle. Additionally, we will notate your file to avoid additional communication with you. If you need anything from us in the future, please contact our Consumer Help Desk at (866) 320-6521.
 
Sincerely,
Consumer Help Desk
Professional Credit Service

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Address: 2446 San Gabriel Blvd, Rosemead, California, United States, 91770-3671

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