PS Circulation

PS Circulation, LLC PO Box 83915 Phoenix, AZ 85071

0.0001pt 1.25pt; background-color: white;">January 9, 2014

Revdex.com 4428 N 12th St Phoenix, AZ 85014

RE: [redacted] - ID#[redacted]

I am writing in regards to the above-mentioned complaint. We have contacted Ms. [redacted] directly concerning this matter and it appears that there was an error in the processing of her order. Due to the circumstances, we feel that the best resolution to this matter would be to provide Ms. [redacted] with a refund of her order. I have enclosed a check in the amount of $76.00 for this purpose. If any further information is needed, please feel free to contact me.

Sincerely,

I am among the many who foolishly purchased a magazine subscription from a door-to-door salesman for PS Circulation. It is a scam -- you can find complaints all over the internet. But there's good news: you can get your money back, eventually. I paid $53 on April 7 for a magazine and never received it. Three months later, when I emailed them, they told me they'd had my address wrong, and said to allow another 4-6 weeks for delivery. It never came, but when I got around to trying again, in December, they processed a refund, and I got my check for the full amount today (Jan. 8). It has cleared at my bank.

If you've ordered from them, cancel right away -- you have three days to get a cancellation request in the mail. It might work (I didn't research the company in time to try). But above all, KEEP A COPY OF YOUR RECEIPT. When they processed my refund, they asked for a copy of it, and also of my cleared check. Make sure you keep these records, and don't send them anything but copies.

Since I got my money back, you could call this a "neutral" experience, but I wouldn't -- obviously, they are trying to take your money, give you nothing, and then throw delays and obstacles in your path to get your money back. They are counting on you to drop the ball, so stay persistent and keep your records.