Rapid Tone Reviews (71)
Rapid Tone Rating
Address: 11551 E. 45th Avenue, Unit C, Denver, Colorado, United States, 80239
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This diet pill I bought was supposed to have been approved on Shark Tank and I should have lost some weight in a monthI called to complain that not one pound came off and they sent me two more bottles to try and give them a second chanceI did not lose lb I WANT My Money Back! $
Rapid tone is truly a miracle! No side effects and I started taking it twice a day on June 24th its now July 6th and I am down 11lbs already!!! I can't believe itShark tank did not waste there money on this productI will be a life long customer
I ordered diet pills and there was a percent guarantee, I sent the bottles back per their exact requestThey said it would be three weeksafter weeks I called again, they said it would be days, I called after seven days they said more daysWell days later no credit to my account was placedMy last phone call was on 10/16/18, I sent the item back sept 11, and they received it on the 14th per tracking number my account number is [redacted] paid [redacted] ***
After notifying customer service of my dissatisfaction due to weight gain rather than weight loss they would not refund my money or resolve the problem but rather send additional bottles of their product presumably free of charge
Hi!!... I tried Rapid Tone last year. I was very happy it worked out for me very well
Just couple weeks ago I ordered again giving a shot to clean my body. At this time, even if I finished the second bottle, DID NOT WORK at all. Like taking a placebo pills. I recommended last year to all of my friends, but this time I wont do it. Really sad and unhappy . Seems reduced the ingredients or just really a placebo, but definitely does not work now. MS .S.....
I ordered Rapid Tone because it had a 100% guarantee according to their website. When contacting them for a refund, it is not a 100% guarantee. I was on the phone for 30 minutes to get an RMA number and address. I am seeking a FULL refund for my purchase.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
I purchased 5 bottles of Rapid Tone on 05/19/18. The product was supposed to be guaranteed even if it was just because I didn't like it. I was supposed to receive a $50 rebate towards my purchase, which I never did, but I decided not to stress over $50.00.
I contacted Rapid Tone on 07/10/18 explaining that I wanted a refund because I wasn't satisfied with the product and I would return the rest of the unused bottles. I had to get literally hateful and threaten contacting a lawyer because the CSR did not want to give me the information needed to return the bottles for a full refund. I FINALLY was able to obtain the mailing address and the Return # with instructions to put the # on the outside of the package, which I did.
I mailed the product back on 07/11/18 and I still have the receipt from the Post Office that includes the tracking #.
The product was delivered to the Denver, CO address, but I STILL haven't been able to get my refund of $199.00 from this company.
I've done all I know to do to get my refund, but to date, to no avail.
Dear Mr.,
Thank you for forwarding Ms. complaint and for providing us with the opportunity to address her concerns and resolve this matter. We sincerely apologize for the experience that Ms. had with us. Customer service and satisfaction is extremely important to us, and we strive to provide the highest level of customer care, service, and support.
We are very sorry for the delay in processing Ms. refund. Unfortunately, we have no record of receiving a return package from Ms. and she has not contacted us since we issued her RMA on July 10th, 2018. If Ms. had contacted us, we would gladly have looked into this and processed her refund. That being said, we processed a full refund on October 4th, 2019 (Refund Transaction ID: 1c018f84f8f8cd2e). This may take up to 5 business days to be reflected in her account.
Again, we would like to express our sincere apologies to Ms. for any inconvenience this may have caused and hope that we have been able to resolve this matter to her satisfaction. We always strive to go the extra mile and ensure our customers have a positive experience.
We remain available should you or Ms. have any further questions.
Yours Truly,
Customer Care Department
I purchased the following order Confirmation Number: ***
Ordered On: Saturday June 30, 2018. I returned the product for full refund as it did not meet my satisfaction as well as it did not do what it claimed. I was told on several occasions when I called that I would get my refund. I called on 11/24/2018 at 12:05pm. I was told that the order I sent back was received on 9/14/2018 and that I would get my refund within 10-14 business days. I called again on December 5, 2018 and was told again I would receive my refund in 10-14 business days. On 01/26/2019 I called again for my refund. Once again I was told that the money would be refunded. To date May 18, 2019 as I am writing this complaint, I have not gotten my refund. Your assistance with this is highly appreciated.
Dear Mr.,
Thank you for forwarding Ms.’s complaint and for providing us with the opportunity to address her concerns and resolve this matter. We sincerely apologize for the experience Ms. had with us. Customer service and satisfaction is extremely important to us, and we strive to provide the highest level of customer care, service, and support.
We are very sorry to hear that our product did not meet Ms.’s expectations. We are aware that our product is not for everyone as our bodies are all different and results may vary. We offer a 60-day Satisfaction Guarantee so our customers can try our product and if they are not satisfied, they can return the product.
We would like to sincerely apologize to Ms. that her refund was not processed in a timely manner. Unfortunately, there was no package matched to Ms.’s account and for this reason, a refund was not processed. This can happen if the package was not clearly identified with the order ID and RMA number. That said, we have processed a full refund on Ms.’s account on May 23rd, 2019 (Refund Transaction ID: ***). It may take up to 5 days for the refund to be posted back to her account.
Again we would like to express our sincere apologies to Ms. for any inconvenience this may have caused and hope that we have been able to resolve this matter to her satisfaction. We always strive to go the extra mile and ensure our customers have a positive experience.
We remain available should you or Mr. have any further questions.
Yours Truly,
Customer Care Department
On 9/10/18, I properly mailed back my unused bottles of Rapid Tone with the RMA number I was given over the phoneMy tracking shows the returned package was receivedIt is now almost 3months weeks later and a refund has not been receivedThe company guarentees money back if not satisfied
This product did not workFirst I ordered one supply and you sent me bottles and charged my credit card $Then after using for few weeks, and saw no results contact your company to request an RMAOn I sent the bottles back enclosing the RMAI sent them back first class mail in the original package they came inThey were sent back first class – I have NO TRACKING # I have called your customer service department three times (October 4th, October 19th, and today October 13th) I get the same response We need your tracking number That’s ridiculous! If I send the package back to the address you provide me on the RMA there is NO reason why you should not have received the packageWe are now months later with zero dollars credited back to meVERY DISAPPOINTINGNo Results, No RefundDefinitely not a company one can trustI will never recommend this company or product to anyone
I never ordered this product but they billed my account I contacted the company and asked them why they billed my account, they told me to send them my 'order number', which I don't have because I never ordered anything from them They will not refund my account
The product comes with a 60-day money back guarantee I took the product as directedWalked more increased water consumption ate much betterGained moreReturned productemailed several times for full refund, company responded with more suggestions and asked for tracking numbersThey gave me a hard time about the refund While I was waiting for the refund since 8/ I realized I closed my bank account on 9/I located my tracking # and called them for the 7timeThey refused to refund my $ to my new bank or send me a check I am out $ The customer service rep has today refused to refund any money !!!!
After notifying customer service of my dissatisfaction due to weight gain rather than weight loss they would not refund my money or resolve the problem but rather send additional bottles of their product presumably free of charge
This diet pill I bought was supposed to have been approved on Shark Tank and I should have lost some weight in a monthI called to complain that not one pound came off and they sent me two more bottles to try and give them a second chanceI did not lose lb
I WANT My Money Back! $
I requested a refund for this product and shipped it back. The refund was never issued. I have emailed several times and was told that my refund was "in process". I called today and was told to be patient that my refund was being worked on. It has been 4 months and I have not faith that this is a truthful answer.
Dear Mr.,Thank you for forwarding Ms***’s complaint and for providing us with the opportunity to address her concerns and resolve this matter. We sincerely apologize for the experience Ms*** had with us in receiving her refund. Customer service and satisfaction is extremely important to us and we strive to provide the highest level of customer care, service, and support.Unfortunately, our returns department was not yet able to match Ms***’s returned bottles to her account on the initial times she called our Customer Care department. In reviewing her account, we see that Ms*** had contacted us again on January 25, 2019, and a full refund was processed prior to receiving the complaint on February 2, 2019 (Refund Transaction ID: ***). We confirm that Ms***’s complaint was resolved prior to receiving the complaint from your offices.We would like to express our sincere apologies to Ms*** for delay in processing her refund and for any inconvenience this may have caused. We will review the calls described by Ms*** and ensure proper action is taken to improve the service our customers receive. To go the extra mile, in addition to the full refund, we have sent Ms*** a reward voucher for a total value of up to $100.We remain available should you or Ms*** have any further questions.Yours Truly,Customer Care Department
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely,
Theresa
Order this product and the price should have been less than $ They charged my card $ Then said I would get a $rebate Didn't happen Took the product for days Didn't lose weight Had a headache most of the time Called them and asked for a refund They said I just needed to stay on it longer I finally asked them ifmthey honored their day refund or not I was told that they would credit my card for $and send me a $grocery card This again was a lie It sent me to a website for coupons AND, they are goj g to charege a fee to send the coupons Total scam from beginning to end
Rapid tone took money out of my account for an order I did not place Because I had ordered in the past the company took it upon itself to order multiple bottles of their product without my permission or authorization
It took me four weeks to get this product and then I have taken it exactly like the bottle says but I have seen no resultsI don't have appetite curbed, no weight loss and have no body differences (inches lost) and suchI paid $total for this product and Tumeric slim, and have been unable to reach anyone on the phone or websiteThe phone number on the bottle just rings a fast busy signalI would like refundI spent too much money for this product not to have shown any changes to this pointI have taken it faithfully for days with no changeWhere do I send this product for a refundI am so disappointedI feel it is a fake product, and I feel hurt and humiliated for taken advantage of someone that is trying to lose weight and they depend on this product that doesn't workI also bought the Tumeric slim with the rapid tone, they are supposed to work better together with no resultsboth totaled $
Fake advertisingWas never on shark tankScam to rob people of money by putting trust in the shark tank nameCan't leave a review on Amazon where purchasedReviews turned offDon't buy into this scanDon't believe the fake advertisingAs far as I could research there has been no weight loss pills featured on shark tankShame on them fake advertisingJust a warning other companies use the same "shark tank " sponsored productsResearch the product for yourselfLook up episodes of shark tank for yourselfDon't get scammed by fake advertising