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Rapid Tone Reviews (71)

Not sure how good the product is but I found their ad to be advertising First offer: get bottles for $+ bottles This line has problems One it does not state that you will actually be charged for bottles it also doesn't state this is after rebate Therefore you are charged $and you get a $.rebate with your orderDon't know if the rebate is only good for future order or notCalled number and complained about the advertising Was given free bottles I hope it works and is safe health wise

June 13,on my Facebook page was a story about weight loss product on Shark Tank that really worksI clicked on the link and it took the rapid tone website I saw these weight loss pills and click the link bottles for $29.99! So when the transaction was completed The total charged $from banking accountI found number to call to cancel the orderThey put me on hold and came back the line offering first $discountI said no I still want to cancel then they put me hold again came back offering $discount They still charge $

On 9/13/18, I properly mailed back my unused bottles of Rapid Tone with the RMA number I was given over the phone My tracking shows the returned package was received in Denver on 9/20/ It is now weeks later and a refund has not been receivedThe company guarentees money back if not satisfied

Rapid tone is truly a miracle!
No side effects and I started taking it twice a day on June 24th its now July 6th and I am down 11lbs already!!!
I can't believe itShark tank did not waste there money on this productI will be a life long customer

I placed my original order on September 2018, for a bottle purchase of rapid tone diet supplementWhen I did not receive my product I contacted the companyAfter talking with them I contacted the shipper as well as customs to find my package, with no luck I contacted the company backThey reshipped the order at no extra cost with a complimentary other bottles of a different product for my problemsOnce again nothing has arrived and they informed me to contact customs and shipper again about inquiresI contacted them again with no luckHave requested them to reimburse my money due to the fact I have never received any product from them and they told me no that’s to bad, they don’t have their product so I don’t get my money backI have not received any product and had my money stolenI can’t afford to have $stolen and nothing in returnThank you for your time

I ordered diet pills and there was a percent guarantee, I sent the bottles back per their exact requestThey said it would be three weeksafter weeks I called again, they said it would be days, I called after seven days they said more daysWell days later no credit to my account was placedMy last phone call was on 10/16/18, I sent the item back sept 11, and they received it on the 14th per tracking number
my account number is ***paid
*** ***

Weight

I sent the product within the day return windowMy tracking number shows my return was received on 6/21/
To date, I have not received a refund and my emails are not being returned
When I called the business I was casually informed to wait longer

Rapid Tone Canada ll take the impermanent fulfillment of getting comes about, regardless of how momentary they areWhat else do I know to do right now that may enhance my confidence? These tips are intended to help those individuals who are expecting to lose gut fathttp://healthexpertsupplement.com/rapid-tone-canada/

I ordered Rapid Tone because it had a 100% guarantee according to their websiteWhen contacting them for a refund, it is not a 100% guaranteeI was on the phone for minutes to get an RMA number and addressI am seeking a FULL refund for my purchase

Dear Mr***, Thank you for forwarding Ms*** complaint and for providing us with the opportunity to address her concerns. Customer service and satisfaction is extremely important to us and we continuously strive to provide our customers with the highest level of customer
service and support. As such, we would like to apologize for any inconvenience that this may have caused Ms*** and confirm that we have issued a full refund to her credit card (she should allow up to business days for the refund to accurately reflect on her credit card statement as it depends on the policies of her financial institution). We remain available should you or Ms*** have any questions or require any further assistance. Yours truly,Customer Support DepartmentRapid Tone

I purchased Rapid Tone Diet Supplements and was guaranteed 100% money back if I was not satisfied. I returned the bottles back as requested and followed up with phone calls and each time they said they received my package and I will receive a full refund within a few weeks. I sent the package back on October 11, 2018. I followed up several times, and was told the refund is being processed. Today I tried following up again and was put on hold listening to piano music for several minutes, and no one ever came on the line. I have given them more than enough time to refund my money with no response.

Rapid Tone Response • Jan 14, 2019

Dear Mr.,Thank you for forwarding Ms.’ complaint and for providing us with the opportunity to address her concerns and resolve this matter. We sincerely apologize for the delay in processing Ms. her refund on her return. Customer service and satisfaction is extremely important to us and we strive to provide the highest level of customer care, service, and support.Unfortunately, we were not yet able to match Ms.’ returned bottles to her account at our fulfillment center and our returns department had not processed a refund on her account. The delay typically occurs when the return instructions are not properly followed as provided in the RMA email sent to Ms.. Rest assured, we confirm that a full refund has now been processed back to her card on January 14, 2019 (Transaction ID: ***). Please note that it may take up to 5 business days for the refund to be posted back into his account.Once again, we apologize to Ms. for the delay and any inconvenience this may have caused. We always strive to go the extra mile and ensure our customers have a positive experience. To apologize, we have sent Ms. a reward voucher for a total value of up to $100.We remain available should you or Ms. have any further questions.Yours Truly,Customer Care DepartmentRapid Tone

Rapid Tone Response • Jan 24, 2019

Dear Mr.,We have attempted to contact Ms. on January 22, 2019, to verify the refund wither her directly and to date, have not received a response.To confirm the details of Ms.Drew’s refund transaction, $50.00 was refunded on August 26, and $149.00 on January 14, 2019, for a total of $199.00. The card to which the refund was processed starts in 438857 and ends in 3435. The transaction ID is *** which can be verified with her bank to check the status of the refund.We remain available should you or Ms. have any further questions.Yours Truly,Customer Care Department

Customer Response • Jan 24, 2019

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

I received an email on January 22, but could not reply with the address provided. I did receive a refund of $149.00, which satisfies my claim.

Thank you very much for your assistance.

Sincerely,

Wanda

We disappointed with the lack of customer service this company offers They are not timely and are quick to give unacceptable excuses as to why they cannot fill orders

I received my “rushed” order two weeks after purchase and there was no 50$ rebate card insideThe advertising is really shady regarding the rebateThe money back guarantee should be interesting if I need to return itBeen taking it for one week at pills twice a day with no results so far

Did not lose any weight, wanted my money returned. They said to try again sending me more bottles. I still did not get any results. Sent the remaining unopened bottle and they said they would credit me. I have called back three times with no results. They keep telling me they will credit me but it is not happening. This has been going on since July 2018. They owe me $129.99...

Rapid Tone Response • Jan 14, 2019

Dear Mr.,We would like to first and foremost, apologize to Ms.Igatta-*** for the experience she has had with us. Customer service and satisfaction is extremely important to us and we strive to provide the highest level of customer care, service, and support.Unfortunately, we were not yet able to locate Ms.Igatta-***’s returned bottles at our fulfillment center. As outlined in our RMA process and confirmation email to Ms.Igatta-***, we require a return tracking number as it acts as proof of the returned package, as well as authorization for our Customer Care team to process her refund. Unfortunately, she was unable to provide the necessary information. Rest assured, we confirm that a full refund has now been processed back to Ms.Igatta-***’s card on January 14, 2019 (Transaction ID: ***). Please note that it may take up to 5 business days for the refund to be posted back into his account.We always strive to go the extra mile and ensure our customers have a positive experience. Once again, we apologize to Ms.Igatta-*** for the delay and any inconvenience this may have caused. For the inconvenience, we have sent you a reward voucher for a total value of up to $100. We remain available should you or Ms.Igatta-*** have any further questions.Yours Truly,Customer Care DepartmentRapid Tone

Purchased Rapid Tone 07.04.2018. Billed under the name of *** and Order Number *** for $200.95 - 5 Bottle Plan
Rapid Tone offers a 90 day return Money Back Guarantee and confirmed my shipping on 07.19.18.
Requested my RMA number *** on 09.28.18. Within the 90 day period.
Shipped USPS Tracking #*** on 09.28.18 confirmed receiving by representative and after receipt of product a refund full refund would be received in 14 calendar days back on credit card.
Contacted Rapid Tone on : 09.28.18, 01.04.19 wait 3 more days and 01.07.19 spoke to a representative and refund was escalated and wait 3-4 more days. 01.09.19 call transferred and after 15 minutes the connection was dropped. The recording stated for quicker response contact support@[email protected]. This email is not valid. Been WAITING 97 days or 3 months PLUS.

Rapid Tone Response • Jan 14, 2019

Dear Mr.,Thank you for forwarding Ms.’ complaint and for providing us with the opportunity to address her concerns and resolve this matter. We sincerely apologize for the delay in processing Ms. her refund on her return. Customer service and satisfaction is extremely important to us and we strive to provide the highest level of customer care, service, and support.Unfortunately, we were not yet able to match Ms.’ returned bottles to her account at our fulfillment center and our returns department had not processed a refund on her account. The delay typically occurs when the return instructions are not properly followed as provided in the RMA email sent to Ms.. Rest assured, we confirm that a full refund has now been processed back to her card on January 11, 2019 (Transaction ID: ***). Please note that it may take up to 5 business days for the refund to be posted back into his account.Once again, we apologize to Ms. for the delay and any inconvenience this may have caused. We always strive to go the extra mile and ensure our customers have a positive experience. To apologize, we have sent Ms. a reward voucher for a total value of up to $100. We remain available should you or Ms. have any further questions.Yours Truly,Customer Care DepartmentRapid Tone

I have religiously taken tabsdaily but I have not lost a single pound on the contrary I have gained am so disappointedI have bought bottles spent $Very frustrating

I refused delivery of an orderOn July 31,the package was tracked out for delivery with the US post office in Denver, CoHowever, the company states they haven't received itI just want my refund of $

I am disappointed as I fully returned this product after I was told by my dr and family that due to the medication I am on and with my medical history that I just couldn’t risk itI sent directly back to where it came from and have a tracking number to verify delivery to warehouseI find it very odd that my receipt didn’t have the exact amount I paid which was $200+ and I did not open the bottles and the bottles aren’t damaged eitherI put my invoice and even included my phone number if there was a problemThis was 8/and still no refund and no call My order # is ***-

This product does not workI took it for over months and gained weightI emailed the company asking for a full refundThey said I had to return all the bottles I was sentI purchased bottles and used of themI was not told I had to keep the empty bottles in case I wanted a refillThey also expect me to pay for the return shipping with trackingThey product is a scam and they should be paying for the return shipping as part of their full money back guarantee

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Address: 11551 E. 45th Avenue, Unit C, Denver, Colorado, United States, 80239

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