Rausch, Sturm, Israel, Enerson & Hornik, LLC

Thank you for the opportunity to respond to Ms [redacted] ' complaintA satisfaction of judgment was sent to Ms [redacted] for filing with the court on November 2, In speaking with Ms [redacted] , she stated she did not receive that satisfaction, therefore, another satisfaction of judgment was sent to her at the address she providedThe satisfaction was sent to her on November 16, I anticipate that Ms [redacted] has received the satisfaction by now and that receipt of the satisfaction will resolve her complaintFurther, an apology was provided to Ms [redacted] for the inconvenience she experienced Thank you again for the opportunity to respond [redacted]

Thank you for the opportunity to respond to the customer's inquiryThe satisfaction of judgment has been sent to the correct venue Thank you, [redacted]

Thank you for the opportunity to respond to Mr***’s inquiryWe are sending Mr [redacted] an accounting for his file and updated our records to note that he should receive a receipt through the regular mail on a go forward basisIt is our policy that when an individual requests information on their account by email, that we validate that information by speaking to the individual by telephone to ensure that the email address is indeed that for the individual whose account we have in our officeIf he would like to receive a receipt by email, we can accommodate that request once he calls us at ###-###-#### and we validate his email address To the best of our knowledge, our firm has not experienced any technical difficulties with our website that would prevent payments from being processedIn the case of a technical -issue, our firm can be reached via telephone for payment assistance Thank you again for the opportunity to response to Mr***’s inquiry Sincerely, [redacted] , [redacted]

March 4,
*** ** *** *** ** *** *** *** ** *** *** ** ***
Thank you for the opportunity to respond to the customer’s inquiryWe cannot respond to the customer
publically but will respond to the customer privately
Very truly yours,
RAUSCH, STURM,
ISRAEL, ENERSON & HORNIK, LLC

Revdex.com:
I have reviewed the response made by the business in reference to
complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Can't or won't? If you simply won't respond to complaints then you should have an F rating with the Revdex.com. Revdex.com-Please keep this complaint openI'll forward the "response" they say they're sending directly to me Have not received it as if today.
Regards,
*** ***

Dear Revdex.com,
Thank you for the opportunity to respond to Ms. [redacted]’s inquiry. Ms. [redacted] disputes the interest on the account.
Judgment was entered on the account on May 22, 2012. Statutory post-judgment interest has been accruing on the account since the judgment date....

To date, Ms. [redacted] has not yet paid the amount awarded to our client in the judgment; however, our office will continue to work with Ms. [redacted] to resolve her inquiry. Accordingly, an account ledger was sent to Ms. [redacted] on November 17, 2014.
Thank you again for the opportunity to respond to Ms. [redacted]'s inquiry.
Sincerely, [redacted]

Thank you for the opportunity to respond to the customer’s inquiry. We apologize for the inconvenience the customer has experienced. The customer’s desired resolution is for a Satisfaction of Judgment to be sent to the court.
The judgment in question was obtained by a different agency, however,...

to expedite this matter, our firm has sent a Satisfaction of Judgment directly to [redacted].
Thank you again for the opportunity to respond.
Very truly yours,
Rausch, Sturm, Israel, Enerson & Hornik, LLC

Thank you for the opportunity to respond to Ms. [redacted]' complaint. A satisfaction of judgment was sent to Ms. [redacted] for filing with the court on November 2, 2010. In speaking with Ms. [redacted], she stated she did not receive that satisfaction, therefore, another satisfaction of judgment was...

sent to her at the address she provided. The satisfaction was sent to her on November 16, 2014. I anticipate that Ms. [redacted] has received the satisfaction by now and that receipt of the satisfaction will resolve her complaint. Further, an apology was provided to Ms. [redacted] for the inconvenience she experienced.
Thank you again for the opportunity to respond. [redacted]

Thank you for the opportunity to respond to the customer’s concern.  We ask that Ms. [redacted] contact our office so that she can start the process of completing a fraud affidavit.  The customer can contact attorney [redacted] at ###-###-####. The garnishment hold is already in the process...

of being released.  Sincerely, [redacted] A [redacted], Compliance Attorney

Thank you for the opportunity to respond to the customer's inquiry. We have contacted the customer directly in an effort to resolve his complaint. Thank you again for the opportunity to respond.

Dear Revdex.com,Thank you for the opportunity torespond to the customer’s concern. Our firm has contacted the customer and hasresolved his concerns. Sincerely, [redacted]

Thank you for the opportunity to respond to the customer's inquiry. We cannot respond to the inquiry publically but will respond to the customer privately.
Thank you,
[redacted]

Yes I had finally reached [redacted] after I had filed this complaint. I figured I wouldn't reach anyone after trying for over a month but with much persistence I was able to speak with an attorney. [redacted] was extremely helpful and apologetic. I appreciate the time Revdex.com took to help me with this problem.

Thank you for the opportunity to respond to the Ms. [redacted] complaint. Our office has already spoken with Ms. Bunker in regards to the information about settling she asked for. Per her request, our office has already faxed the requested letter to a third party of her designation and we will mail...

the same letter to her. Sincerely, [redacted], Compliance AttorneyTell us why here...

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The judgement is not docketed in [redacted], so it would be helpful if they would file the satisfaction in the correct county.  I'm also curious as to why they couldn't do this 2 years ago when the debt was paid and I asked for the satisfaction.  Thanks.
Regards,
[redacted]

Thank you for the opportunity to respond to the third party's complaint. We apologize for the inconvenience. We have spoken to the third party and have proposed solutions which should resolve his concerns. We have provided the third party with direct contact information should he require any further...

information or assistance.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
In a week I will call the court and if they have filed the dismissal then I will accept the business response. 
Regards,
[redacted]  [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
 
[redacted]

Thank you for the opportunity to respond to customer’s complaint. We have added the customer’s phone number to our do not call list and acknowledge his request to cease communication. The customer indicated he has an attorney but did not provide his attorney’s contact information. Should the...

customer require anything further, the customer can have his attorney contact our firm directly at ###-###-####. Sincerely, [redacted] Compliance Attorney

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
 
[redacted]