[redacted] I'm writing on behalf of the Executive Customer Relations Department of Choice Hotels International We received your comment submitted via the Revdex.com, and are following up with you regarding your recent experience The comments and suggestions that we receive from our guests are important to usThus, your willingness to share your concerns regarding your experience is genuinely appreciatedOur records indicate that these missing [redacted] gift cards have been resent to you We trust that you will look upon these matters as isolated incidents that are not indicative of the exceptionally high standards of service and hospitality that our hotels are known to offer If you have any further questions or concerns, please feel free to contact us at [redacted] Sincerely, Kari Executive Guest Services *** [redacted] *** [redacted] [redacted] [redacted]
Choice Hotels Executive Desk East Mayo Blvd Ste Phoenix, AZ February 22, Dear [redacted] , I'm writing on behalf of the Executive Customer Relations Department of Choice Hotels International We received your comment submitted via the Revdex.com, and are following up with you regarding your recent experience Our goal is to make every reasonable attempt to adequatey address all matters of concern raised by our guests, in a timely and forthright manner Since each Choice Hotels International property is independently owned and operated, their operations policies are written and enforced by the individual management at the property This includes the requirement of an authorization form from the credit card holder on file, if different from the guest checking inThis is to protect both the credit card holder and the hotelWe have addressed this with the Econo Lodge Inn & Suites in Cayce, South Carolina, and they’ve provided the credit card authorization form they received, authorizing your brother to stay on 1/25/with your *** We apologize for any frustration this may have caused and would like to thank you for raising your concerns with us We look forward to having the opportunity to serve your future lodging needs Sincerely, Shayla Coordinator, Executive Customer Relations Ph# ###-###-#### Fax# ###-###-#### Email: [email protected]
Hello Mr [redacted] Thank you for reaching out to us to share your concern with your recent experience with I’m writing on behalf of Chelsie M [redacted] , Manager of Choice Hotels InternationalShe has forwarded your comments to me and asked that I follow up with youIt is disappointing to hear you did not fulfill your stay at one of our trusted brands I can see this matter is important to you so I am asking that you contact us to provide us with reservation information and specific hotel locationOnce this information is received, we can contact the hotel directly as each hotel is % responsible for their own billing Choice Hotels International believes in empowering local businesses, and since each hotel is independently owned and operated we want them to have the first opportunity to make this right In the meantime, please don’t hesitate to give us a call at ###-###-#### and we’ll be happy to help Take Care, Cathy W [redacted] Coordinator, Executive Customer Relations Reputation Management tel ###-###-#### fax ###-###-#### [redacted] CC: [redacted]
Dear [redacted] , I'm writing on behalf of the Executive Offices of Choice Hotels International We are most concerned about the problems you experienced the Rodeway Inn located in Reading, PA, and I am writing to thank you for taking the time to bring this matter to our attention Your willingness to share your concerns and observations is genuinely appreciatedIn addition, we would welcome the opportunity to speak with you personally, with a view to hopefully addressing these matters to your satisfactionIf you would be so kind as to call our office at ###-###-#### or email us at [email protected] and refer to [redacted] at your convenience, we will be delighted to assist youSincerely, PaulaExecutive Guest Services tel ###-###-####fax ###-###-####
Dear [redacted] , I'm writing on behalf the Executive Offices of Choice Hotels International We are most concerned about the problems you experienced at the Comfort Inn located in Levittown, PR, and I am writing to thank you for taking the time to bring this matter to our attention Your willingness to share your concerns and observations is genuinely appreciated In addition, we would welcome the opportunity to speak with you personally, with a view to hopefully addressing these matters to your satisfactionIf you would be so kind as to call our office at ###-###-#### or email us at [email protected] and refer to [redacted] at your convenience, we will be delighted to assist you Sincerely, Paula M Executive Guest Services tel ###-###-#### fax ###-###-####
[redacted] ***It is my pleasure to assist youMy name is *** and I am writing on behalf of the Executive staff at Choice HotelsFirst, let me thank you for taking the time out of your busy day to reach out to Choice Hotels and for your Choice Privileges membershipBoth are greatly appreciated.We would love to have the opportunity to assist you with any concerns you might have regarding accessing your Choice Privileges accountYour best resource for assistance with your Choice Privileges account would be our Choice Privileges Member Services departmentThese specialists can be reached by phone at [redacted] and the Service Center is available days a week from a.muntil p.mMountain timeYou are also welcome to reach out to Executive Guest Services at [redacted] We are available Monday through Friday from a.muntil p.mCentral timeThank you again for contacting Choice Hotels and making us aware of this issueWe are always happy to assist one of our valued guests and Choice Privileges membersWe look forward to hearing from you.Kind regards, Kevin [redacted] *
Thank you for your questions regarding this matter I booked my stay through Choice Hotels website The hotel we reserved our stay with was Comfort Suites BypassAddress: [redacted] ***, Williamsburg, VA [redacted] Phone: ###-###-#### Direct Link I Booked Through: https://www.choicehotels.com/virginia/williamsburg/comfort-suites-hotels/va
[redacted] I'm writing on behalf of the Executive Customer Relations Department of Choice Hotels International We received your comment submitted via the Revdex.com, and are following up with you regarding your recent experience The comments and suggestions that we receive from our guests are important to usThus, your willingness to share your concerns regarding your experience is genuinely appreciatedOur records indicate that these missing [redacted] gift cards have been resent to you We trust that you will look upon these matters as isolated incidents that are not indicative of the exceptionally high standards of service and hospitality that our hotels are known to offer If you have any further questions or concerns, please feel free to contact us at [redacted] Sincerely, Kari Executive Guest Services *** [redacted] *** [redacted] [redacted] [redacted]
Choice Hotels Executive Desk East Mayo Blvd Ste Phoenix, AZ February 22, Dear [redacted] , I'm writing on behalf of the Executive Customer Relations Department of Choice Hotels International We received your comment submitted via the Revdex.com, and are following up with you regarding your recent experience Our goal is to make every reasonable attempt to adequatey address all matters of concern raised by our guests, in a timely and forthright manner Since each Choice Hotels International property is independently owned and operated, their operations policies are written and enforced by the individual management at the property This includes the requirement of an authorization form from the credit card holder on file, if different from the guest checking inThis is to protect both the credit card holder and the hotelWe have addressed this with the Econo Lodge Inn & Suites in Cayce, South Carolina, and they’ve provided the credit card authorization form they received, authorizing your brother to stay on 1/25/with your *** We apologize for any frustration this may have caused and would like to thank you for raising your concerns with us We look forward to having the opportunity to serve your future lodging needs Sincerely, Shayla Coordinator, Executive Customer Relations Ph# ###-###-#### Fax# ###-###-#### Email: [email protected]
Hello Mr [redacted] Thank you for reaching out to us to share your concern with your recent experience with I’m writing on behalf of Chelsie M [redacted] , Manager of Choice Hotels InternationalShe has forwarded your comments to me and asked that I follow up with youIt is disappointing to hear you did not fulfill your stay at one of our trusted brands I can see this matter is important to you so I am asking that you contact us to provide us with reservation information and specific hotel locationOnce this information is received, we can contact the hotel directly as each hotel is % responsible for their own billing Choice Hotels International believes in empowering local businesses, and since each hotel is independently owned and operated we want them to have the first opportunity to make this right In the meantime, please don’t hesitate to give us a call at ###-###-#### and we’ll be happy to help Take Care, Cathy W [redacted] Coordinator, Executive Customer Relations Reputation Management tel ###-###-#### fax ###-###-#### [redacted] CC: [redacted]
Dear [redacted] , I'm writing on behalf of the Executive Offices of Choice Hotels International We are most concerned about the problems you experienced the Rodeway Inn located in Reading, PA, and I am writing to thank you for taking the time to bring this matter to our attention Your willingness to share your concerns and observations is genuinely appreciatedIn addition, we would welcome the opportunity to speak with you personally, with a view to hopefully addressing these matters to your satisfactionIf you would be so kind as to call our office at ###-###-#### or email us at [email protected] and refer to [redacted] at your convenience, we will be delighted to assist youSincerely, PaulaExecutive Guest Services tel ###-###-####fax ###-###-####
Dear [redacted] , I'm writing on behalf the Executive Offices of Choice Hotels International We are most concerned about the problems you experienced at the Comfort Inn located in Levittown, PR, and I am writing to thank you for taking the time to bring this matter to our attention Your willingness to share your concerns and observations is genuinely appreciated In addition, we would welcome the opportunity to speak with you personally, with a view to hopefully addressing these matters to your satisfactionIf you would be so kind as to call our office at ###-###-#### or email us at [email protected] and refer to [redacted] at your convenience, we will be delighted to assist you Sincerely, Paula M Executive Guest Services tel ###-###-#### fax ###-###-####
[redacted] ***It is my pleasure to assist youMy name is *** and I am writing on behalf of the Executive staff at Choice HotelsFirst, let me thank you for taking the time out of your busy day to reach out to Choice Hotels and for your Choice Privileges membershipBoth are greatly appreciated.We would love to have the opportunity to assist you with any concerns you might have regarding accessing your Choice Privileges accountYour best resource for assistance with your Choice Privileges account would be our Choice Privileges Member Services departmentThese specialists can be reached by phone at [redacted] and the Service Center is available days a week from a.muntil p.mMountain timeYou are also welcome to reach out to Executive Guest Services at [redacted] We are available Monday through Friday from a.muntil p.mCentral timeThank you again for contacting Choice Hotels and making us aware of this issueWe are always happy to assist one of our valued guests and Choice Privileges membersWe look forward to hearing from you.Kind regards, Kevin [redacted] *
Thank you for your questions regarding this matter I booked my stay through Choice Hotels website The hotel we reserved our stay with was Comfort Suites BypassAddress: [redacted] ***, Williamsburg, VA [redacted] Phone: ###-###-#### Direct Link I Booked Through: https://www.choicehotels.com/virginia/williamsburg/comfort-suites-hotels/va