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Rebate International

Business Services - General, Coupon Services

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Rebate International Reviews (48)

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User Reviewer1756589

Review: We sent in our 11% rebate certificate for [redacted] during the required time frame in Jan 2014.

Rebates International was to, according to the contract on the slip, send us a rebate for the amount ($7. 26) in the US mail.

The slip that was delivered was torn and the rebate check cannot be used. We were directed to ask Rebates International to resend the slip.

When we asked, they are refusing to resend the slip unless we spend money to send back to shredded slip. We asked for postage since this is their delivery problem and they have not upheld their end of the contract. They are refusing to even talk to us.

This is akin to stealing $7.26 from us and we want our money.Desired Settlement: We want our $7.26 rebate check. If they want the shredded check back, they need to send postage, as the need to return the check was not part of the contract. The contract is that we send in the receipt and slip and they send the valid check.

They need to fulfill their end of the contract.

Business

Response:

Thank you for giving us the opportunity to respond to Ms. [redacted] concerns.


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User Reviewer1756579

Review: I'm missing two Menard's rebates, totaling over $200 in store credit, and they can't seem to give me an answer on where my rebates are. They have no phone number listed, Menard's is no help (even though this is their rebate company). They were mailed 5/16/15 ($67.91 rebate expected) and 6/1/15 ($127.87 rebate expected). Other rebates mailed after this have been received, usually in about a month. It says allow 6-8 weeks for processing, and it's been that long. No phone number to call, no recourse other than email, and waiting for days for a response.Desired Settlement: I would like my store credit rebates as soon as possible. No reason I should have to wait this long, and I resent any company that doesn't list a phone number for customer service. That's just plain shady to begin with, and indicates that they're not interested in customer service.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Regarding this complaint, they did respond to me (only after I filed a complaint with Revdex.com). It has been resolved to my satisfaction, so you can close the complaint.


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User Mike M.

I was supposed to get over a $200 rebate from menards that went through Rebate International. It has been over 2 1/2 months and I have yet to get my rebate. I checked Rebate International's website and it said it was issued, only to be voided at a later date. There is no contact number to get a hold of these people which is shady in itself. I have emailed them several times and have yet to get a response.


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User Reviewer1756571

Review: I purchased a butcherblock top at menards in warsaw, IN on 3-8-13 for $178.00 with a mail in rebate for $80.00 as advertised. I have did everything to redeem my rebate including filling out rebate internationals rebate form and than months later sending them the receipts for proof of purchase that they asked for because they claim they have no rebate in their system of mine. I have not received a response from rebate internationals after mailing them receipts of purchase.Desired Settlement: I just want my rebate as promised.

Business

Response:

Thank you for giving us the opportunity to respond to [redacted] concerns. I am sorry that [redacted] did not receive the rebate he says he submitted in a timely manner. We have searched our records and have found that [redacted] rebate was entered for payment on 10/4/13, on bar coded certificate #[redacted]. He should receive it in 10-14 days, depending on the U.S Mail.

We value [redacted] business and trust that his complaint has been resolved.

Sincerely,

[redacted], Supervisor


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User Reviewer1756573

Review: I made several purchases at [redacted] St Paul MN store and have sent in 4 sales receipts with rebates totaling over $500.00. One receipt was for $179.89 and another was for $266.55. The amount that I should have received back in the form of rebate was (100% of purchase price) $445.44. After waiting 8 weeks I contacted Rebate International and there email response was they can't find my rebates. I believe [redacted] rebate program intently drags there feet so you cannot return any stuff purchased on rebate if you never get your rebate money owed to you. I am out the $445.44 because there receipts say that if you do not return any purchases by the date printed on receipt, that you are not entitled to a refund. They will however give you an in store credit. I believe that is part of their scam.Desired Settlement: I sent them copies of the 2 receipts above as well as 2 more receipts that they claim they don't have. I want a rebate check sent to me or my credit card refunded the balance due to me.

Business

Response:

Thank you for giving us the opportunity to respond to [redacted] concerns.

I am sorry that [redacted] did not receive the rebate he says he submitted. We have searched our records and have found that Mr Kimes rebate submission was received on 8/20/13. He has been paid on bar-coded certificate #[redacted] dated 8/27/13.

We value [redacted] business and trust that his complaint has been Resolved.

Sincerely,

[redacted] / Supervisor


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Satisfaction rating: 
User Reviewer1756591

Review: We applied for a rebate for a purchase for 2 boxes of Northwoods Riverrock purchased on 5/16/13 from [redacted] in Cottage Grove, Minn. We picked up the order in Superior, Wi on 6/3/13. There was a rebate offered for $100.00 per box. We sent the rebate receipt in for payment on 5/18/13. We waited but did not hear or get anything from Rebate International. On September 9th we stopped at [redacted] in Superior to find out what had happened to the rebate. At that time they told us a check for 200.00 had been void on 7/3/13. We were never informed of this. On 9/12/13 I again sent a letter to Rebate International along with a copy of the receipts.We have not received 3 rebate checks that are in the form of a postcard. We have asked Rebate International to please put the postcard in an envelope and mail it to us or let us drive down to Elk Mound to pick it up. I am sure they have the wrong address on the postcard and have asked them many times to check the address on the card. We did receive a letter mailed to us from Rebates International that arrived here in 3 days so we know if they would mail it in an envelope it would arrive. We feel like they are putting us off and we just want to receive the rebate that we were promised when we purchased the rock.Desired Settlement: The $ 200.00 rebate from [redacted]

Consumer

Response:

From: [redacted]>

Date: Sat, Nov 30, 2013 at 11:38 AM

Subject: Re: You have a new message from the Revdex.com of Wisconsin

To: [redacted]

10-30-2013


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Satisfaction rating: 
User Reviewer1756575

Review: I submitted a rebate after purchasing two shelving units from [redacted] We were to receive two $20.00 rebates but have not received them. We kept copies of this. We keep e-mailing the rebate company with no response.Desired Settlement: I hope to receive my rebate as soon as possisble. If you need copies of our rebate please let us know.

Business

Response:

Thank you for giving us the opportunity to respond to [redacted] concerns. I am sorry (that [redacted] did not receive the rehate he submitted . We have searched our records and have been unable to find any record of email correspondence from

[redacted] may wish to resend copies of his receipt(s), to [redacted] a long with a copy of this letter. so we can gel the rebate issued to him. We appreciate [redacted] cooperation in this matter.


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Category: Business Services - General, Coupon Services

Address: P.O. Box 99, Elk Mound, WI, 54739

Website: http://www.rebateinternational.com/

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