Rebate International Reviews (%countItem)
Home depot will match menards rebates on the spot without submitting anything thru the mail,aside from menards purposely marking up their prices so you think the rebate is a deal,not so!
And I'm sure they make out like fat rats thinking people will just write it off because they didn't receive any rebates.
Not me,I fight to the end for what I am owed,pay me,cuz once I do finally get my rebates,home depot will get all the business I used to give to menards.
Menards,you have just lost another customer
This past couple of months with their lack of responsiveness has caused me to press the 'pause' button on Menard's. It's clear their customer unfriendly response does not encourage me to continue as their customer. Clearly there are other options. I've given them a chance to make a bad situation right . . . so IT'S TIME FOR A CHANGE.
We bought a gas cook stove in Nov. of 19. and sent rebate paperwork in shortly after. Haven't received or heard a word from them. I'm a bit disillusioned with Menards
. first of all they didn't give us the proper installation parts for the stove and now no rebate. What's with you guys? Tired of messing with you all
I bought a gun safe with my brother on 11/29/19.This came with a 60 dollar rebate.I mailed in my rebate documents on 12/1/19. To this date still have not received rebate.My brother mailed his in 2 weeks after me and got his over a month ago.This is my second time writing to you. I was sent a message after first response that it was being looked into.well,what did you find?
I mailed my paperwork for a rebate to them in Nov waited and heard nothing so I contacted them they said I mailed the wrong thing. I told them what I mailed was all Menards gave me they they told me that they would honor what I mailed. They sent me a email stated my refund would be mailed in 7 to 10 days that was Feb 20th I still not gotten my reabte nor can I track any rebate when I enter my info.
In November of 2019 I purchased tile and several associated items I sent a price adjustment request and rebate form for ~$380+ in rebates. I was patient as I knew the process can take time. I finally went to check on my rebates and low and behold they did not have any information regarding them. This is the second time this year I had rebates that were sent and apparently didn't get processed. I did not take pics of my paperwork or envelopes. They state on the web site that I have to go through arbitration to get action (only $200 and no guarantee). Staff at Menards completely absolves themselves of the situation and don't give you any other options. I just bought more tile this last week I hope I get my rebate. After this experience I plan on taking my business elsewhere. Please add a phone number if you care about customer service.
I arn sorry if Mr. did not receive the rebate in the amount he expected. The rebate in question was issued to him on 12/11/19 (Certificate #***), for $6.53. There was apparently a misunderstanding regarding the re bate Mr. submitted. The purchase was not made during an 11% off Everything Sale, During the week prior to the 1 1 % Off Everything Sale. as a goodwill gesture, Menards will offer an 11 % price adjustment on items purchased at full price, Most of the items Mr. purchased on 12/11/l9 were on sale and the 11% rebate was issued on the remaining items.
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I would like to get all of my rebates. I just order another $2,800 in flooring that I am not seeing on the rebate site. Why they don't have a way to contact them regarding customer concerns speaks volumes based on the responses I have seen about this company. People at the store basically say they have their hands tied, "You need to contact Rebates International, here's their website". This is on a small business card.
I have summited my rebates to rebates international and still to this day I have not received my rebates I have all my copies and sent them 3 times should be like 65.00 and some change
I am sorry if Mr. did not receive the rebate he submitted. We have received correspondence from him regarding purchases made on 1/5/2020. However. we have nothing regarding purchases in November 2019. Please have Mr. send complete readable copies of’ the cash register receipts for any other rebates he did not receive.
I made a purchase at Menards in Avon OH in early Dec 2019. I submitted all receipts and rebate forms As of Jan 2020 I had no rebate check. I was told it had been mailed on 12/20/19. It had not been redeemed and Rebates International said that they would reissue. I received an email on 1/22/2020 saying that they had reissued the check for $91.90 on 1/23/2020. It is now 2/2/2020 and I still dont have it.They included a weird warning in the 1/22/2020 email saying that if I experienced an interruption in mail service that I should contact the United States Postmaster??? I just want my rebate.They also warned that it might be hard to identify because it was a folded over postcard with no markings. I think that either they or Menards are running a scam,and if they are even mailing these rebates, they are doing so in a manner that almost guarantees that they will be thrown out by mistake and not have to be honored.
I had a rebate stolen from me and before it was even used, I had reported it to Rebate International to cancel it and they proceeded to do nothing about it. All I get are automated email responses back. I have since filed a police report, but for the police to help me find out who stole it they need the whole check number and they won't respond to give me that either. I am now out $379.26 due to the incompetence of this company. Based on all of the complaints I have been reading I am not really sure why any company does business with this company.
Does this mean your complaint is resolved? Please advise. -- Half of it was. The original issue of them voiding and reissuing my rebate is not happening due to it being spent by the person that stole it. Even though if they responded in a timely manner this wouldn't have happened, they said since it was stolen and spent they will not reissue and that I need to notify the police, which I already did. That was the second part of them not responding and me needing the entire check number they weren't releasing. Does this mean your complaint is resolved? Please advise. Revdex.com Complaint TeamRevdex.com of Wisconsin10019 W. Greenfield AvenueMilwaukee, WI 53214414-847-6000I just wanted to follow up and let you know that they have finally responded to all of my requests. Thank you for your help!If you have any further questions or concerns, please do not hesitate to contact us at ***.Thank you,--
I am sorry to hear that Ms. may have had a rebate stolen from her. 11’ she feels her mail was stolen and her rebate fraudulently redeemed, we would encourage her to file a report with her local police department. Ms. concerns have been forwarded to Menards and ref“erred to their Security Department. They will cooperate fully with any police investigation.
I sent *** rebate Order number ED*** around 8/28/19. Unfortunately I did not made a copy of the sent rebate documents. At the same time, I have a photos of the order and payment receipt.
I tried to contact Rebate International by e-mail, but the company requite rebate tracking number. I do not have it. The company does not provide direct e-mail address anywhere. I did not receive your rebate check yet. I suppose to receive the rebate 2 months ago. I have no alternative, but to contact you for your assistance.
Thank you in advance
I am sorry that Mr. did not receive the rebate he submitted. According to our records, rebate certificate #*** for $55.00 was sent to Mr. on 9/28/19. It has not been redeemed. ’Therefore, we have voided that certificate and are reissuing the rebate to him. He should I receive it within two to three weeks.Please inform Mr. that the format of the rebates has changed. The rebate is now being issued on a double postcard, to increase privacy and not disclosed the rebate amount. The return address is Rebates International ***.We appreciate Mr.patience in this matter.
I waited 3 1/2 months for an accumulation of rebates over $200. I had to search and track and found that the company is claiming that a check was sent out in September...but I've never received it. After looking at reviews and calling Menards, I'm a little concerned that all that work I did preparing, filling out little pieces of paper, attaching receipts and then sending and waiting... was for nothing! It is the 21st century, there must be a better way for a lousy 11% back offer. :( Changing my opinion about shopping at Menards.
I have several rebates I have submitted and they do not show up on tracking and I have not received checks. One is over $100. One I submitted in august and still have not received. That is rebate 7079. I have started keeping all receipts of rebates I have sent in and have not received.
I am sorry that Ms. did not receive the rebates she submitted. We will need more information before we can issue them. Please ask her to send readable copies of her cash register receipts for any rebates she may not have received, including the transaction information at the bottom, so we can process her request.Please inform Ms. that the format of the rebates has changed. The rebate is now being issued on a double postcard, to increase privacy and not disclosed the rebate amount.
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me IF I RECEIVE these rebates. I have mailed copies of the rebates to menards corporate, to Revdex.com WI and to rebates International. The email Correspondence I have had with Rebates International they say they mailed the check December 16 and to allow 21 days (which I have).
The other rebates I have listed do not even show on the menards rebate trackers.
Back in March I had mailed in my rebate request from purchases made from Menards for $430.21 (this was the rebate amount). I contacted them again a few months later to advise I have not received the rebate cheque. They confirmed my mailing address was correct and proceeded to reissue it... It is now December 9th and the 3rd or 4th time (I have lost count) that they have "reissued" the rebate cheque and we have not received it. Something is clearly not working and I have demanded a phone call to rectify this situation and find a different mailing solution as there is NO reason why I should not be receiving these cheques (We get mail from US postal service all the time with no issues). They continue to send me the same response over and over "We have cancelled cheque number And reissued " and include how the envelope looks. This is absolutely ridiculous and I want my money that I am owed!
I am sorry il Ms. did not receive the rebate she submitted. The initial rebate w'as voided and reissued, because Ms. notified its that the address on her submission form was incorrect. the reissued credit was sent on 8/6/19 and voided and reissued again, at her request, on 12/4/19. The rebates have been sent to her address and have not been returned to us. If Ms. feels her mail is being stolen, or misdirected, she may wish to contact her local postal, or law enforcement office.Please inform Ms. that the format of the rebates has changed. The rebate is issued on a double postcard, to increase privacy and not disclose the rebate amount. The return address is Rebates International ***.We appreciate Ms. patience in this matter.