At this time, I have been contacted directly by Guzu, Inc. regarding complaint ID [redacted] , however my complaint has NOT been resolved because: Guzu Inc. emailed me on November ***, 2015 stating that my payment for my iPhone 5s was approved and is on its way and can take up to 5... business days. The complaint is not completely resolved yet because I have not officially received the check. We will have to wait and see what happens in the next week. In order for the BBB to appropriately process your response, you MUST answer the question above. Sincerely, [redacted] ***
Revdex.com:At this time, my complaint, ID [redacted] regarding Guzu, Inchas been resolved I received my check for $on December *** (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted] ***
At this time, I have been contacted directly by Guzu, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] A check was finally sent to me dated but it was returned for insufficient funds.I still have NOT received my $and now I have to pay an additional $fee for their bad check.I want a certified or a cashier check sent next time In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
We have been in touch with the client for a while trying to find a resolution to the deal. We have agreed to fulfill them with inventory that they have already agreed to accept. Please let me know if there is anything else required for this case. Thank you
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The company still has not paid me for the phone that I sent in In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved
because:
I have a second phone which was also sold to GUZU for the amount of $on 06/**/the Account# is *** and Return # ***, I received the check for $dated 06/**/it is written from Chase Bank with an account number of *** which is the same account that I had received the insufficient funds check for the first phone I had sold to GUZUInstead of depositing this check for the 2nd phone I took it to a Chase Bank and was told that the account is overdrawn and that if I attempted to deposit the check into my bank account it would also bounceI am still holding this check as I do not want any additional bank fees.I have still not received the check that GUZU said they would mail as a part of the response to this Revdex.com request for assistance, I am afraid that it too will be a "Cold Check", I will provide a response once the check is received as to if it was also written from the same overdrawn account at Chase Bank.In short they still owe for phones, the first was for $plus the $bank charge and the second is for $450.00, so altogether total of $for the two phones.I am sure I am not the only one with insufficient checks from GUZU as they are still advertising tremendously!! Please helpThank you
[Your Answer Here]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the
response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
GUZU never followed through with contact confirming payment and tracking details, as they stated they would by Thursday, October ***I am not satisfied
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
At this time, I have been contacted directly by Guzu, Inc. regarding complaint ID ***, however my complaint has NOT been resolved because:
They keep sending me this excuse letter, but never pay Since July:*** ***
** *** *** *** *** *** *** *** *** ***
*** *** *** *** *** *** * *** ** *** *** ** *** *** *** *** *** *** *** *** *** *** ** *** *** *** ** *** ** *** *** ** *** ** *** *** *** *** *** *** *** * *** ***
*** ***
***
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***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
It is now 8/**/and Lynsey Y***, their customer service representative, promised to send me a tracking number for the money order by 8/**/15.She has not done this and this makes the 3rd time they have promised to send itThis company has no intentions of paying me my money for the Iphone I sent themThey are criminals and should be prosecuted as such.You can print this.*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
At this time, I have been contacted directly by Guzu, Inc. regarding complaint ID [redacted] , however my complaint has NOT been resolved because: Guzu Inc. emailed me on November ***, 2015 stating that my payment for my iPhone 5s was approved and is on its way and can take up to 5... business days. The complaint is not completely resolved yet because I have not officially received the check. We will have to wait and see what happens in the next week. In order for the BBB to appropriately process your response, you MUST answer the question above. Sincerely, [redacted] ***
Revdex.com:At this time, I have not been contacted by Guzu, Incregarding complaint ID [redacted] .Sincerely, [redacted] ***
RevDex.com:At this time, my complaint, ID [redacted] regarding Guzu, Inc. has been resolved. Sincerely, [redacted]
Revdex.com:At this time, my complaint, ID [redacted] regarding Guzu, Inchas been resolved I received my check for $on December *** (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted] ***
At this time, I have been contacted directly by Guzu, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] A check was finally sent to me dated but it was returned for insufficient funds.I still have NOT received my $and now I have to pay an additional $fee for their bad check.I want a certified or a cashier check sent next time In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com:At this time, I have not been contacted by Guzu, Incregarding complaint ID [redacted] .Sincerely, [redacted] ***
We have been in touch with the client for a while trying to find a resolution to the deal. We have agreed to fulfill them with inventory that they have already agreed to accept. Please let me know if there is anything else required for this case. Thank you
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The company still has not paid me for the phone that I sent in In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved
because:
I have a second phone which was also sold to GUZU for the amount of $on 06/**/the Account# is *** and Return # ***, I received the check for $dated 06/**/it is written from Chase Bank with an account number of *** which is the same account that I had received the insufficient funds check for the first phone I had sold to GUZUInstead of depositing this check for the 2nd phone I took it to a Chase Bank and was told that the account is overdrawn and that if I attempted to deposit the check into my bank account it would also bounceI am still holding this check as I do not want any additional bank fees.I have still not received the check that GUZU said they would mail as a part of the response to this Revdex.com request for assistance, I am afraid that it too will be a "Cold Check", I will provide a response once the check is received as to if it was also written from the same overdrawn account at Chase Bank.In short they still owe for phones, the first was for $plus the $bank charge and the second is for $450.00, so altogether total of $for the two phones.I am sure I am not the only one with insufficient checks from GUZU as they are still advertising tremendously!! Please helpThank you
[Your Answer Here]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the
response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
GUZU never followed through with contact confirming payment and tracking details, as they stated they would by Thursday, October ***I am not satisfied
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:At this time, I have not been contacted by Guzu, Inc. regarding complaint ID ***.Sincerely,*** ***
The check was mailed to him in December**Thank you, Happy New Year
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
At this time, I have been contacted directly by Guzu, Inc. regarding complaint ID ***, however my complaint has NOT been resolved because:
They keep sending me this excuse letter, but never pay Since July:*** ***
** *** *** *** *** *** *** *** *** ***
*** *** *** *** *** *** * *** ** *** *** ** *** *** *** *** *** *** *** *** *** *** ** *** *** *** ** *** ** *** *** ** *** ** *** *** *** *** *** *** *** * *** ***
*** ***
***
*** ***
***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Replacement check will be sent with tracking this week
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Replacement check was sent today, 7/**
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
It is now 8/**/and Lynsey Y***, their customer service representative, promised to send me a tracking number for the money order by 8/**/15.She has not done this and this makes the 3rd time they have promised to send itThis company has no intentions of paying me my money for the Iphone I sent themThey are criminals and should be prosecuted as such.You can print this.*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Payment was sent via PayPal 8/**
Revdex.com:At this time, I have not been contacted by Guzu, Inc. regarding complaint ID ***.Sincerely,*** ***