Worst customer service, I received an email that my order shipped on 11/with no tracking information I’ve called twice and was promised a call back and no one has called me backDon’t buy from them, you won’t get what you ordered
I've purchased some of my favorite items from carbon colbalt,made a few returns and never had any problems with this company!
having a business of my own, my complaint is with the Revdex.com which allows ridiculous complaints to affect a business rating(they didn't call back fast enoughremove my name from a catalog list...bla bla bla)
A lot of good stuff at this company keep up the good work!
My opinion is that the Carbon2Cobolt products have extremely poor quality productsI ordered a $shirt that looked like very impressive in their online catalogWhen I received the shirt I realized the quality was really poorOn top of the disappointment in quality, C2C puts all of the shipping burden on the buyerThey enclose a shipping label for you to return items, acting like they are doing you a big one if you don’t like the product, but when you read the fine print, they are going to deduct return shipping cost from your refundThere are much better companies out there that care about customersC2C does not care, the risk is all the customers
I will never ever, buy anything from this company again
I feel it necessary to warn people about doing business with this company Carbon2Cobalt I have placed several orders with them and it has been a month and still have not received anything from them I keep getting notices that they have shipped but the shipping date keeps changing I called the company to find out what is going on with my packages and nobody was able to give me any direct communication about anything I got shifted around from person to personEventually they took my information and said they would get back with me I still have not heard from them Sadly disappointed as the supposed Christmas gifts will not happen this year, or ever for that matter!
My customer # is
I absolutely confirm the prior negative reviews of poor quality and LACK OF any semblance of craftmanship with this company's clothing productsI really liked the style and appearance of the products in the catalogueI put a number of this company's shirts; sweaters; etcon my Christmas gift list which my wife bought for meI only wear one of the shirts and only around the house (as I do with my other clothes that are years old and finally worn out...where Carbon2Cobalts shirts etcare brand new and in this category!)Mind you, I live in the NW suburbs of Chicago, and thus have access to all sorts of clothing retailers, and buy very good quality clothing that are less expensive and of a lot higher quality than Carbon'sDon't waste your money buying from their cataloguesHorrible stuff
I called customer care, because a shirt that I ordered arrived (a $89.00) smelling of manureA really awful foul smellThe refunded my shipping, but thats itMy concern is, is this product soiled from another country and is this healthy
Unfortunately I have to agree with the negative reviews! C2C is grossly overpriced and of poor qualityI ordered items that cost me almost $shirt, pair of shorts, and one collared shirtThe shorts were very thin and the button broke within 24hrsThe dress shirt did not look or feel as good as the photo in the catalog and the sizing felt offI returned of the items already and although it was delivered back to C2C business days ago, they still have not acknowledged my return and was told by customer service that it could take another weekMy experience with customer service was very good and the woman on the phone was very helpful so no complaints there but let's see how long this refund will take
I bought a sweater for myself and love the fit and the feel of it I get compliments every time I wear itit washes well with regular laundry and was a fair price
Great product, intelligent design and quality for this priceHope to stay as your customer for many years aheadNo problems with your delivery service either.Thanks!
I am with Laurie S I am having the same negative experience I placed a $order on 11/28/17, and it supposedly shipped out that day I am sitting here on 12/13/late in the afternoon and still no package I have e-mailed twice I got a response to the 1st e-mail saying I would receive my order by the end of the day on 12/12/17; however, that did not happenI have yet to receive a response to my second e-mail When I called a few minutes ago, I was told they would "get back with me" after they took down my information When you call customer service with a company, you expect the person on the other end of the line to be able to answer your questionsUm, why couldn't they look up my information with my order #? If I look at my tracking number with FedEx, it says that the package was here in Cookeville on 12/6/and given to the U.SPostal Service to be delivered This is ALL very shady to me When you order something this time of year, you expect it to be shipped in a timely manner Heck, if you order something any time of year, you expect that I am very disappointed to say the least and doubt I will do business with this company again
I've ordered several times, returned a few things and kept mostIf you want free shipping- join and order from Amazon! If you don't want junk mail- too bad, we all get junk mail, throw it away! If you think somethings too expensive, buy cheap stuff
They have a good- very good product in my opinion, and I've had no issues what-so-ever with customer serviceIn fact, I stumbled on the Revdex.com site looking for another pair of their Sandwood Jeans, which I'm wearing right now
I'm simply writing this because much like a previous reviewer, I believe it to be ridiculous, completely preposterous to lower a business rating for many utterly frivolous complaints I see hereKeep it up C2C! You provide a great product at reasonable prices and I for one appreciate it! (and, tired of constantly hearing everyone's petty grips about everything! No ones holding a gun to yer head- don't like it, don't go back)
Orders shirts totaling $ Charged $16.95for shipping and insurance I thought the charge was excessive and complained I was given credit for the total shipping charge (charge was waived) Shirts returned as too small and reordered larger size Did not complain about the new $charge again Two returned shirts less $return charge should have made credit back to me of $Credit received was $ So they scammed the $back even after they agreed to waive it on the original order
I received a magazine from C2C and was impressed with the styles they offeredAfter finding a jacket I liked, I (reluctantly) spent the $they priced it as because it looked like a very derable, respectable fabricWhen I opened the package I was literally laughing at how poor the quality of fabric wasAnd the jacket seriously looks so awkwardHorrible craftsmanshipSo overpricedAnyways I'm just saying the pictures in their magazines are so misleading
I've bought a leather jacket, a money case and a mini canvas carrying case from this company and I am very pleased with all of my items---especially---the leather jacket of which I have gotten many nice complimentsAlso, the customer
service was very helpful and answered me promptly via email
Let the buyer beware -- I recently received my first order from C2C and am EXTREMELY disappointed I spent $on clothes and expected the clothing to be top quality, extremely well-made and luxurious, as per the sumptuous descriptions C2C provides online and in their catalogs What I got is just regular, everyday clothing of the same quality I could get at JC Penney -- nothing special about it at all -- and every article made in China Which is fine I guess -- if that's what you're advertising that you're selling-- but not with the descriptions and obnoxious price points that C2C is charging And is it a coincidence that there is no opportunity to post reviews of the merchandise on their website? Very poor experience, will never buy here again
Most reviews contain complaints rather than ravesI think people that are happy(most are) don’t take the time to write a positive reviewI have been buying from C2C for years and nave never had a reason to stopGood quality, service, returns, and pricingI also like the fact that they offer a unique style different from the norm
In my opinion Carbon2cobalt products are very low qualityMy item looked nothing like the pictures online or in their catalogsMy item looked and felt VERY cheapMy item arrived very visibly damaged from the factory NOT shipping damageTheir quality control is the worst I have ever seenFor a company that promotes their high craftsmanship they are a real let downI read other bad reviews before ordering but still gave them a tryDo not buy from carbon2cobalt you will regret it
I agree with the other comments regarding the low quality of Carbon Cobalt clothing The clothes look wonderful in the catalog, and I ordered several shirts and a pair of shorts, even though the high price of the clothing gave me serious pause When the clothing arrived, nothing looked nearly as nice as in the catalog Colors were off, the material was low quality, and the fit was poor One article of clothing, a Sequoia Plaid shirt, was somewhat laughable I thought I was purchasing a very high quality shirt, but the material was so thin you could see through it It reminded me of the material you would get in a free fleece pullover or blanket when you donate to your favorite charity I paid around $(plus shipping) for this shirt, and that was about half off its original price $for this low quality a shirt??? I don't mind paying a little more for good quality items, but I really feel I've been duped Unfortunately, I threw away the packaging and return materials before taking a good look at the clothing, so I'm stuck with it It almost seems like they take cast-off clothing/material from other cheap outlet stores, rebrand them as the coolest of the cool, and sucker customers into paying high prices for them Just beware of the quality of the clothing, and make sure you keep all receipts and return shipping labels Oh, and alsoafter I made one purchase, I started receiving multiple catalogs from VERY similar companiesIt almost seems like it's all the same company, advertising high priced clothing under different names Seems like a *** to me
I recently ordered that full-zip Stavanger cable sweaterThe quality is great and the price is reasonable when compared to other comparable labelsJust wanted to put in the good word for themI'm sure I'll be back to order something else
I purchased a shirt and a pair of sweatpants from Carbon2ColbultThe pants were supposed to keep their shape, but did notAlso, the buttons on both the shirt and pants do not line up or stay buttonedWay over priced for this poor quality
Worst customer service, I received an email that my order shipped on 11/with no tracking information I’ve called twice and was promised a call back and no one has called me backDon’t buy from them, you won’t get what you ordered
I've purchased some of my favorite items from carbon colbalt,made a few returns and never had any problems with this company!
having a business of my own, my complaint is with the Revdex.com which allows ridiculous complaints to affect a business rating(they didn't call back fast enoughremove my name from a catalog list...bla bla bla)
A lot of good stuff at this company keep up the good work!
My opinion is that the Carbon2Cobolt products have extremely poor quality productsI ordered a $shirt that looked like very impressive in their online catalogWhen I received the shirt I realized the quality was really poorOn top of the disappointment in quality, C2C puts all of the shipping burden on the buyerThey enclose a shipping label for you to return items, acting like they are doing you a big one if you don’t like the product, but when you read the fine print, they are going to deduct return shipping cost from your refundThere are much better companies out there that care about customersC2C does not care, the risk is all the customers
I will never ever, buy anything from this company again
I feel it necessary to warn people about doing business with this company Carbon2Cobalt I have placed several orders with them and it has been a month and still have not received anything from them I keep getting notices that they have shipped but the shipping date keeps changing I called the company to find out what is going on with my packages and nobody was able to give me any direct communication about anything I got shifted around from person to personEventually they took my information and said they would get back with me I still have not heard from them Sadly disappointed as the supposed Christmas gifts will not happen this year, or ever for that matter!
My customer # is
I absolutely confirm the prior negative reviews of poor quality and LACK OF any semblance of craftmanship with this company's clothing productsI really liked the style and appearance of the products in the catalogueI put a number of this company's shirts; sweaters; etcon my Christmas gift list which my wife bought for meI only wear one of the shirts and only around the house (as I do with my other clothes that are years old and finally worn out...where Carbon2Cobalts shirts etcare brand new and in this category!)Mind you, I live in the NW suburbs of Chicago, and thus have access to all sorts of clothing retailers, and buy very good quality clothing that are less expensive and of a lot higher quality than Carbon'sDon't waste your money buying from their cataloguesHorrible stuff
I called customer care, because a shirt that I ordered arrived (a $89.00) smelling of manureA really awful foul smellThe refunded my shipping, but thats itMy concern is, is this product soiled from another country and is this healthy
Unfortunately I have to agree with the negative reviews! C2C is grossly overpriced and of poor qualityI ordered items that cost me almost $shirt, pair of shorts, and one collared shirtThe shorts were very thin and the button broke within 24hrsThe dress shirt did not look or feel as good as the photo in the catalog and the sizing felt offI returned of the items already and although it was delivered back to C2C business days ago, they still have not acknowledged my return and was told by customer service that it could take another weekMy experience with customer service was very good and the woman on the phone was very helpful so no complaints there but let's see how long this refund will take
I bought a sweater for myself and love the fit and the feel of it I get compliments every time I wear itit washes well with regular laundry and was a fair price
Great product, intelligent design and quality for this priceHope to stay as your customer for many years aheadNo problems with your delivery service either.Thanks!
I am with Laurie S I am having the same negative experience I placed a $order on 11/28/17, and it supposedly shipped out that day I am sitting here on 12/13/late in the afternoon and still no package I have e-mailed twice I got a response to the 1st e-mail saying I would receive my order by the end of the day on 12/12/17; however, that did not happenI have yet to receive a response to my second e-mail When I called a few minutes ago, I was told they would "get back with me" after they took down my information When you call customer service with a company, you expect the person on the other end of the line to be able to answer your questionsUm, why couldn't they look up my information with my order #? If I look at my tracking number with FedEx, it says that the package was here in Cookeville on 12/6/and given to the U.SPostal Service to be delivered This is ALL very shady to me When you order something this time of year, you expect it to be shipped in a timely manner Heck, if you order something any time of year, you expect that I am very disappointed to say the least and doubt I will do business with this company again
I've ordered several times, returned a few things and kept mostIf you want free shipping- join and order from Amazon! If you don't want junk mail- too bad, we all get junk mail, throw it away! If you think somethings too expensive, buy cheap stuff
They have a good- very good product in my opinion, and I've had no issues what-so-ever with customer serviceIn fact, I stumbled on the Revdex.com site looking for another pair of their Sandwood Jeans, which I'm wearing right now
I'm simply writing this because much like a previous reviewer, I believe it to be ridiculous, completely preposterous to lower a business rating for many utterly frivolous complaints I see hereKeep it up C2C! You provide a great product at reasonable prices and I for one appreciate it! (and, tired of constantly hearing everyone's petty grips about everything! No ones holding a gun to yer head- don't like it, don't go back)
Orders shirts totaling $ Charged $16.95for shipping and insurance I thought the charge was excessive and complained I was given credit for the total shipping charge (charge was waived) Shirts returned as too small and reordered larger size Did not complain about the new $charge again Two returned shirts less $return charge should have made credit back to me of $Credit received was $ So they scammed the $back even after they agreed to waive it on the original order
I received a magazine from C2C and was impressed with the styles they offeredAfter finding a jacket I liked, I (reluctantly) spent the $they priced it as because it looked like a very derable, respectable fabricWhen I opened the package I was literally laughing at how poor the quality of fabric wasAnd the jacket seriously looks so awkwardHorrible craftsmanshipSo overpricedAnyways I'm just saying the pictures in their magazines are so misleading
I've bought a leather jacket, a money case and a mini canvas carrying case from this company and I am very pleased with all of my items---especially---the leather jacket of which I have gotten many nice complimentsAlso, the customer
service was very helpful and answered me promptly via email
Let the buyer beware -- I recently received my first order from C2C and am EXTREMELY disappointed I spent $on clothes and expected the clothing to be top quality, extremely well-made and luxurious, as per the sumptuous descriptions C2C provides online and in their catalogs What I got is just regular, everyday clothing of the same quality I could get at JC Penney -- nothing special about it at all -- and every article made in China Which is fine I guess -- if that's what you're advertising that you're selling-- but not with the descriptions and obnoxious price points that C2C is charging And is it a coincidence that there is no opportunity to post reviews of the merchandise on their website? Very poor experience, will never buy here again
Most reviews contain complaints rather than ravesI think people that are happy(most are) don’t take the time to write a positive reviewI have been buying from C2C for years and nave never had a reason to stopGood quality, service, returns, and pricingI also like the fact that they offer a unique style different from the norm
In my opinion Carbon2cobalt products are very low qualityMy item looked nothing like the pictures online or in their catalogsMy item looked and felt VERY cheapMy item arrived very visibly damaged from the factory NOT shipping damageTheir quality control is the worst I have ever seenFor a company that promotes their high craftsmanship they are a real let downI read other bad reviews before ordering but still gave them a tryDo not buy from carbon2cobalt you will regret it
I agree with the other comments regarding the low quality of Carbon Cobalt clothing The clothes look wonderful in the catalog, and I ordered several shirts and a pair of shorts, even though the high price of the clothing gave me serious pause When the clothing arrived, nothing looked nearly as nice as in the catalog Colors were off, the material was low quality, and the fit was poor One article of clothing, a Sequoia Plaid shirt, was somewhat laughable I thought I was purchasing a very high quality shirt, but the material was so thin you could see through it It reminded me of the material you would get in a free fleece pullover or blanket when you donate to your favorite charity I paid around $(plus shipping) for this shirt, and that was about half off its original price $for this low quality a shirt??? I don't mind paying a little more for good quality items, but I really feel I've been duped Unfortunately, I threw away the packaging and return materials before taking a good look at the clothing, so I'm stuck with it It almost seems like they take cast-off clothing/material from other cheap outlet stores, rebrand them as the coolest of the cool, and sucker customers into paying high prices for them Just beware of the quality of the clothing, and make sure you keep all receipts and return shipping labels Oh, and alsoafter I made one purchase, I started receiving multiple catalogs from VERY similar companiesIt almost seems like it's all the same company, advertising high priced clothing under different names Seems like a *** to me
I recently ordered that full-zip Stavanger cable sweaterThe quality is great and the price is reasonable when compared to other comparable labelsJust wanted to put in the good word for themI'm sure I'll be back to order something else
I purchased a shirt and a pair of sweatpants from Carbon2ColbultThe pants were supposed to keep their shape, but did notAlso, the buttons on both the shirt and pants do not line up or stay buttonedWay over priced for this poor quality