As usual, prompt, excellent and courteous service Thank you, Austin and all the other Rock employees that have serviced our HVAC system over the past three plus years We appreciate the excellent service we receive each time you come out and especially appreciate that when we had an issue the day of closing on our previous home that you were able to come out that same morning Highly recommend signing up for the service plan too
Austin repaired my A/C and humidifier He was very professional, knowledgeable, polite and honestI highly recommend using Rock Heating and Austin specificallyA++ Service
Austin was a professional and courteous technician who clearly explained the diagnosed problems and how he was going to resolve the issueHe was able to answer all of our questions and he provided quality service in a timely mannerRock Heating and Air Conditioning is a company that I would recommend to anyone with HVAC needs
My family has been doing business with Rock Heating and Air Conditioning for nearly twenty years Their employees hired as they expanded their business are very cordial, on time, and very knowledgeable They are more than happy to visit with you and answer your questions!
Had a thermostat give out and took the morning off to replace itAll went well except the furnace and new stat weren't communicatingI knew I was out of my league then, so I called Rock Heating & AirThey promised me that they'd have someone out that afternoon and gave me a 2-hour window of when to expect themAlex arrived right in the middle of that time frame, sought out the problem, and fixed it within about minutes No, it wasn't a big problem (a furnace fuse), but one I couldn't have diagnosed myselfAlex was polite, wore shoe covers in the house, explained what he was doing, and put up with my peering over his shoulder while he workedNo high pressure and tho I wish I'd known how to have made the repair myself, it's good to know these folks are knowledgable, professional and available to work a last-minute fix into their scheduleWould recommend them based on today's call
They were at my home to conduct a complete winterizing of our heaterThey were on time and professional They explained to me clearly what they were doing throughout the appointment
Austin, our technician, did an outstanding job Very professional, quality work cleaning and servicing our fireplaces I would definitely recommend Rock to anyone
Wayne and his assistant were extremely helpful with my air conditioning maintenance They were prompt, addressed my concerns and were very courteous I would highly recommend the Rock Plumbing, Heating and Air Conditioning as the company for any of your plumbing, heating and air conditioning needs
These people go out of their way to be helpful while being professionalAlways on time and get the job done quicklyMy furnace went out and they were not able to replace it for a week, but they made sure I had space heatersOne of the office girls made a special trip from Castle Rock to Aurora (in rush hour traffic) to deliver themI was impressed and very gratefulI would definitely recommend them to any and all!
We are very pleased with the service Austin gave usSo knowledgeable and informative about the problem we were having with our furnace and fixed quicklyVery professional at a reasonable costThankyou
Wayne has been to our house twice Both times we received excellent service and advice I would recommend Wayne for any of your heating or air conditioning needs
Fireplace servicedWorks great, heats the large family room and kitchen
As usual, prompt, excellent and courteous service Thank you, Austin and all the other Rock employees that have serviced our HVAC system over the past three plus years We appreciate the excellent service we receive each time you come out and especially appreciate that when we had an issue the day of closing on our previous home that you were able to come out that same morning Highly recommend signing up for the service plan too
Austin repaired my A/C and humidifier He was very professional, knowledgeable, polite and honestI highly recommend using Rock Heating and Austin specificallyA++ Service
Rock Heating & Air honored their time commitments, contract price, and cleaned up as promised
Great service Fireplace repair was doneThey cleaned up and left area spotless
Arrived on time and did a excellent job working and answering questions with regards to service on gas fireplace
Austin was a professional and courteous technician who clearly explained the diagnosed problems and how he was going to resolve the issueHe was able to answer all of our questions and he provided quality service in a timely mannerRock Heating and Air Conditioning is a company that I would recommend to anyone with HVAC needs
I have used this company to service my furnace, air conditioner and fireplace for years They have always provided good service at fair prices
Zach was very thorough and professional with our Furnace Service and Cleaning Excellent service!!!
My family has been doing business with Rock Heating and Air Conditioning for nearly twenty years Their employees hired as they expanded their business are very cordial, on time, and very knowledgeable They are more than happy to visit with you and answer your questions!
Had a thermostat give out and took the morning off to replace itAll went well except the furnace and new stat weren't communicatingI knew I was out of my league then, so I called Rock Heating & AirThey promised me that they'd have someone out that afternoon and gave me a 2-hour window of when to expect themAlex arrived right in the middle of that time frame, sought out the problem, and fixed it within about minutes No, it wasn't a big problem (a furnace fuse), but one I couldn't have diagnosed myselfAlex was polite, wore shoe covers in the house, explained what he was doing, and put up with my peering over his shoulder while he workedNo high pressure and tho I wish I'd known how to have made the repair myself, it's good to know these folks are knowledgable, professional and available to work a last-minute fix into their scheduleWould recommend them based on today's call
They were at my home to conduct a complete winterizing of our heaterThey were on time and professional They explained to me clearly what they were doing throughout the appointment
Excellent Service and repair, clean , comprehensive and wonderful crew
Austin, our technician, did an outstanding job Very professional, quality work cleaning and servicing our fireplaces I would definitely recommend Rock to anyone
Wayne and his assistant were extremely helpful with my air conditioning maintenance They were prompt, addressed my concerns and were very courteous I would highly recommend the Rock Plumbing, Heating and Air Conditioning as the company for any of your plumbing, heating and air conditioning needs
These people go out of their way to be helpful while being professionalAlways on time and get the job done quicklyMy furnace went out and they were not able to replace it for a week, but they made sure I had space heatersOne of the office girls made a special trip from Castle Rock to Aurora (in rush hour traffic) to deliver themI was impressed and very gratefulI would definitely recommend them to any and all!
professional competent very capable will use again
We are very pleased with the service Austin gave usSo knowledgeable and informative about the problem we were having with our furnace and fixed quicklyVery professional at a reasonable costThankyou
Amazing service Very professional, prompt and respectful of homeowners property
Wayne has been to our house twice Both times we received excellent service and advice I would recommend Wayne for any of your heating or air conditioning needs