Excellent and genuine service Craig was knowledgeable and provided great diagnostics and explained the problem thoroughly Service was on time and the home office followed up with updates and Very customer friendly and honest
The team from Rock H and AC arrived on time with the equipment and all the supplies to install a new AC and Furnace, replacing our worn and dated years old H and Ac systems Wayne, Tom, and Lars were professional , courteous, and accomplished the job on time and at costThey made sure to leave our home clean and neat as it was when they arrived Rock H and Air have been taking care of our furnace, fireplace and AC for years The owner, Chris, has assembled a great team of professionals and it shows when they perform maintenance or repairs or new installsChris came by the install job and personally installed the electronic thermostat controls in our home We highly recommend them and will provide positive remarks to anyone that inquiresStars is our opinion of these folks
This is a "great" company First it started with the wondering service I received when I called in - Amy is so friendly and resourceful The tech arrived right on time and very informative as he closed out the job Will use them again and will refer them to others
Alex was prompt, early really, was very thorough, courteous, and helpful He offered helpful comments concerning our questions and was very good about explaining answers to our many questions We're very glad to have found this company
I have been a customer of Rock Heating & Air Conditioning for the past, two years Without exception, they have demonstrated a high level of responsiveness and professionalism, from their front office staff on the phone, to the technicians they have sent out to perform their services They are very efficient, have a great communication protocol, including sending e-mails with pictures of the service technician that will be making the call This is a great company to do business with!
I was very pleased with the furnace maintenance that was performed by Alex Bfrom Rock Heating and Air Conditioning He was very professional, and pleasant I asked him several questions regarding my furnace and attic fan, and he provided very helpful information I would definitely recommend this company for your heating, air, and water heater maintenance or repair
Rock Heating has provided us with outstanding service We have used them for years and never had anything but professional, timely service Our most recent service appointment was handled by WayneHighly recommended!
Rock Heating and Air Conditioning came out and serviced our heater as well as gave us quotes on a new air conditioner and water heater They were courteous and professional
Alex Bwas great: prompt, courteous, knowledgeable, answered all my questions, cleaned up thoroughlyI have used Rock Heating for several years for my fireplaces and furnaces, and will continue to use them for years to comeThank you, Alex B
Excellent and genuine service Craig was knowledgeable and provided great diagnostics and explained the problem thoroughly Service was on time and the home office followed up with updates and Very customer friendly and honest
The team from Rock H and AC arrived on time with the equipment and all the supplies to install a new AC and Furnace, replacing our worn and dated years old H and Ac systems Wayne, Tom, and Lars were professional , courteous, and accomplished the job on time and at costThey made sure to leave our home clean and neat as it was when they arrived Rock H and Air have been taking care of our furnace, fireplace and AC for years The owner, Chris, has assembled a great team of professionals and it shows when they perform maintenance or repairs or new installsChris came by the install job and personally installed the electronic thermostat controls in our home We highly recommend them and will provide positive remarks to anyone that inquiresStars is our opinion of these folks
This is a "great" company First it started with the wondering service I received when I called in - Amy is so friendly and resourceful The tech arrived right on time and very informative as he closed out the job Will use them again and will refer them to others
Wayne, Lars and Tom did a great job installing our new furnace All the people at Rock Heating were great to work with
These guys were exceptional in their service, attention and explanations
Craig is extremely knowledgeable and professionalExpert diagnosis Faulty furnace inducer to be replacedMany thanks !
Alex was prompt, early really, was very thorough, courteous, and helpful He offered helpful comments concerning our questions and was very good about explaining answers to our many questions We're very glad to have found this company
I have been a customer of Rock Heating & Air Conditioning for the past, two years Without exception, they have demonstrated a high level of responsiveness and professionalism, from their front office staff on the phone, to the technicians they have sent out to perform their services They are very efficient, have a great communication protocol, including sending e-mails with pictures of the service technician that will be making the call This is a great company to do business with!
Technician arrived at the scheduled time and completed the furnace check, leaving a record of findings Check was prepaid by a service contract
Excellent service from Rock Heating and Air Conditioning today Competent, courteous, efficient service
Justin and Sean performed a fine and professional serviceI recommend them to anyone who needs this type of service
I was very pleased with the furnace maintenance that was performed by Alex Bfrom Rock Heating and Air Conditioning He was very professional, and pleasant I asked him several questions regarding my furnace and attic fan, and he provided very helpful information I would definitely recommend this company for your heating, air, and water heater maintenance or repair
Rock Heating has provided us with outstanding service We have used them for years and never had anything but professional, timely service Our most recent service appointment was handled by WayneHighly recommended!
Always topnotch service with a smile. Knowledgeable people.
Outstanding serviceI called about my humidifier and received same day service days before ChristmasAustin is great
Alex was on time, professional and knowledgeable - nice job! Rock Heating really does rock!! I will continue to recommend to friends, neighbors etc
Alex was courteous, professional and thorough -- just like all other Rock technicians who have provided service at our homeWe're very impressed!
I needed to have my gas fireplace inspected The team at Rock Heating were real pros Service was prompt, quick and thorough!
Rock Heating and Air Conditioning came out and serviced our heater as well as gave us quotes on a new air conditioner and water heater They were courteous and professional
Alex Bwas great: prompt, courteous, knowledgeable, answered all my questions, cleaned up thoroughlyI have used Rock Heating for several years for my fireplaces and furnaces, and will continue to use them for years to comeThank you, Alex B