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Rpusa

10260 NW 47th St STE 702, Sunrise, Florida, United States, 33351-7967

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Rpusa Reviews (%countItem)

Just as stated when I ordered it. Shipped fast, received as expected. You get what you expect.

This is the only website I use for my phone repair shop! The shipping is fast, the prices are great, and the parts are great quality! Highly recommended!

Products are always of great quality and exact matches! I always buy my phone parts from them and always will. I recommend this company to all family and friends when they want to do their own repairs.

Fast and on time and always sending information on your product you order and tracking information and made sure it arrives on time. They stay on top of everything.

I ordered a screen protector for my Note 8. I paid for 2-3 day shipping, it took 4 days. When it got there, it was the wrong product. It actually cracked before I even got it on the phone. That's how I knew it was the wrong product. I emailed them directly more than 2 days ago to ask for a refund or the right product, and haven't gotten a response yet. The site says you should get a reply within 24 hours. But still nothing. Very disappointed.

Rpusa Response • Oct 15, 2019

Dear ***,

We did not receive any emails from you. A replacement will ship today

Fast and friendly service. I order my product on Thursday, and received it on the following Monday.

Ordered an item a week ago and received an email notifying me that they are processing the order and will send a notification of the item shipping. Website states that items will ship in 2-3 business days but it has been a week since. No shipping notification for a week, no response to phone calls, no responses to repeated email inquiries. Feel like I got scammed.

Rpusa Response • Oct 08, 2019

Hi,

A customer service rep has reached out to you to address the situation.
Sorry for any inconvenience caused.

Customer Response • Oct 08, 2019

Funny how one can elicit a response once a review/complaint is posted on Revdex.com. Customer service rep indeed communicated and claimed that an email was sent informing of a back order. There is no evidence of me receiving said email in my inbox and spam folders. Nevertheless, the company offered to ship the product and waived the shipping fee. Now the wait for the arrival of the product begins....time will tell. Will provide an update once this issue is fully resolved.

Great price and arrived sooner than expected. I am very pleased!

Order a battery for my iphone 6s and man the battery was good af :)

Never received my Product. Package was ripped open and had absolutely nothing in it and when I tried to contact customer service no one would answer the phone. When I contacted them via email to start a feud with fedex they basically told me "that's impossible that's never happened before" like they're telling me tough luck like get over it. Will NEVER EVER order from these people again. I paid 90$ for a piece of paper.

Order arrived quickly and I got exactly what I ordered.

Worst service I have ever had from an electronics repair company. I had an iPhone XR screen ordered and everything looked great. I go to put the screen on and only half of the screens digitizer works. I think "OK, that's not super uncommon to get a defective screen. I'll just let them know so they can send me a mailing email to send it back and them send a new one." Their only response was "We don't pay for return shipping"........thats all. No remarks saying where to send it or even a sorry that it had happened. This was for a customer. Why should I have to pay for shipping their screen back when it's their product that's defective in the first place??? Overall if I could negative stars, I would. This is absurd.

Sent me wrong part and won't do anything to resolve the issue, just want what I paid for.

Excellent service and very reasonably priced thanks for all the help.

Exactly the two things I needed, promptly delivered and excellent quality.

Part was exactly right. Shipping was very fast.. easy to find exact part.

Order came in earlier than I i expected! Order was exactly how they had described and was exactly what I needed. Thanks!

Shipped super fast and arrived just as described. I'm very happy with the transaction.

Fast shipping, exactly what I ordered, good quality and well packaged.

I would like to start by saying I was a little skeptical about ordering through this company, being that I wasn't familiar with it. But I did and my experience was great my order got to me quicker than I expected . Amazon and other companies was going to take longer and cost more money for me to receive the part I needed. I have to rate this first time experience ordering with repair parts USA as a 5 star company it saved me time and money.

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Address: 10260 NW 47th St STE 702, Sunrise, Florida, United States, 33351-7967

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